Avis clients sur TenForce
TenForce
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7 avis
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly qualified TenForce team
Publié le 27/06/2024
My experience is consistently positive (see Pros.)
My experience is consistently positive (see Pros.)
Avantages
The option of customer-specific configuration
The friendliness, flexibility and commitment of the highly qualified TenForce team (had contact with Business Development Manager, Customer Success manager, Project Manager, BTA, or people from the Tenforce support team and from the accounting departments)
The employees also take the time to solve problems spontaneously / at short notice and help quickly with user problems with good constructive suggestions for solutions.
The employees also take the time to solve problems spontaneously / at short notice and help quickly with user problems with good constructive suggestions for solutions. Top service!!!
Inconvénients
No cons, but a suggestion for improvement:
Understandably, I personally don't expect everyone to be available at all times.
Therefore, I would like to see (if it doesn't already exist) a portal for TenForce customers where we can find instructions on how to use the various tools (especially useful at the beginning when you start to use a new module).
I am aware that this cannot be implemented 1:1 due to customization, but it could possibly be done for the modules in their "pure form", as well as for the Meeting & Action tool, or frequently asked customer questions could be stored in FAQs depending on the module.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
action management and document control
Publié le 18/06/2024
as an admin it is a very flexible tool, that you can adjust yourself . however due to all the...
as an admin it is a very flexible tool, that you can adjust yourself . however due to all the different possibilities the general user sometimes does not know what to use. for a standard user the 'ONE way to go' should be intuitively found
Avantages
the flexibility of the tool and the power to do a lot of things yourself as administrator.
Inconvénients
so many possibilities that a regalur user does not always intuitively see how to work/navigate. a training is necessary for the basics
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Tenforce review
Publié le 08/07/2024
Dedicated & honest team which listens to our comments/remarks/problems/issues and comes up with...
Dedicated & honest team which listens to our comments/remarks/problems/issues and comes up with solutions/proposals/workarounds.
Avantages
Tenforce product is:
1. Configurable
2. Flexible
3. Most of the GUI (web + mobile app) is pleasing
Inconvénients
1. The indicators & admin scripts are not documented even though there's a possibility.
2. When deleting an indicator, no warning message is shown to the admin user. This can be fatal for the application if the user doesn't remember the indicator which was deleted.
3. We create proposals/ideas in the product board, but there's no possibility for us to see the status of those.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
For better or for worse...
Publié le 01/07/2024
Having met one of your key-people even before I started working with TenForce directly, there was...
Having met one of your key-people even before I started working with TenForce directly, there was an immediate connection, a click... That's not something that happened a lot to me in my 30+ years in ICT
Together, we've been through a lot and have shared both good and less-good moments but always came out on top (and stronger)!
Also, in these bad days, there's no fingerpointing; we work on the problem together.
Avantages
The can-do mentality
The people I work with, either daily or less frequently
(see also below)
Inconvénients
In a partnership, it's sometimes give-and-take and not every request should come with a price-tag
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
All in all happy with application
Publié le 18/06/2024
I like tenforce, it is clear and setup is done easily. The lay-out is nice and you can adapt it to...
I like tenforce, it is clear and setup is done easily. The lay-out is nice and you can adapt it to your likings as a user. The smartlist and filtering options are a plus. However, some of our users that only use parts of the application complain about the different tabs and to them it is sometimes unclear which tab contains which information.
Avantages
Clear, userfriendly application
Lay-out
Setup is userfriendly too (expect for mixing injuries and incidents in a smartlist)
Inconvénients
Horrible reaction time from the support team on customizations, estamations for changes also take forever
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
abi tenforce
Publié le 18/06/2024
Overall, a good and productive collaboration that has led to a customized database tailored to the...
Overall, a good and productive collaboration that has led to a customized database tailored to the needs of our brewery.
Avantages
How it’s built and the calculations behind every step in the process. Also, the possibility to set the system up for more than one department.
Very easy to extract data in Excel format. Quick overview in several templates to see the status of some educations or programs.
Inconvénients
No calendar implemented for the follow-up of blue-collar employees.
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Experiences with TenForce
Publié le 18/06/2024
I like working with the software and with the TenForce team. They always look for solutions within...
I like working with the software and with the TenForce team. They always look for solutions within the standard system.
Avantages
The people of TenForce listen to what the needs of the customer are. They are able to translate this into a working software.
Work flows are easily defined.
Inconvénients
The readability of the screens is not that good. Repeating alerts is not possible without extra programming.
