Avis clients sur Item

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11 avis
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Been using Item.com for a month and it's a game changer
Publié le 26/02/2024
I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the...
I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the systems we used before whiling having some very advance features like voice notification and having best practices built into it's practice that ensure inventory and fulfillment accuracy. It's got a lot of features packed into a next generation solution that is far more advanced than much more expansive solutions on market.
Avantages
ITEM.COM designed their system to ensure best practice and ultimately accurate order fulfillment and inventory accuracy. Their voice notification feature is a game changer as it tells your warehouse exactly what to do next without them needing to think or having particular experience while doing everything in a way that nothing will be done incorrectly. At first you would expect this to be any other WMS/OMS you have seen out there with regular features with their price point, but once you start using you realize this is the next generate with features all the other software has been missing. Perhaps these features were available before on the 6-7 figure systems, but certainly it's the first time I have had the convenience and it is a game changer.
Inconvénients
You need to ensure you follow their system for it to work, the patience of going through the process and setting it up correctly will pay dividends but you do need to spend the time to set things up correctly. You should not come into it with the mind set of this being able to help a small portion of your operation, because it works as a whole solution, not individual features.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Warehouse Management System
Publié le 20/01/2024
Overall it's a good, but per user account is more than Netsuite which is way too expensive
Overall it's a good, but per user account is more than Netsuite which is way too expensive
Avantages
Flexibility, development team willing to spend time to help
Inconvénients
Search Function, there's no ability to use the critical in the saved search like other software
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good product easy to use
Publié le 19/01/2024
WMS is good and easy to our team like to use it.
WMS is good and easy to our team like to use it.
Avantages
API connection and API team to set up integrations
Inconvénients
there are a lot of customization need to be set up before use
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Implementation was easy
Publié le 24/01/2024
Avantages
Full of features that serve the purpose of managing the warehouse
Inconvénients
Pick Process can be a little easier for the warehouse team.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Goodbye paperwork, Hello efficiency: Item WMS streamlines our operations.
Publié le 15/02/2024
While we may be facing, issues and challenges of everyday work life. One thing I can count on our...
While we may be facing, issues and challenges of everyday work life. One thing I can count on our WMS is so easy to use and it works. That is one less thing I have to worry about. that's important to me!
Avantages
Very friendly and easy to use. no complicated non-sense. the Dark theme color is perfect for the vision.
Inconvénients
the timer sounds when on idle time process. maybe a softer tone would probably be better. other than that, there is no negative things about this program.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Solid Product for Omnichannel Fulfillment
Publié le 19/02/2024
Avantages
I use item.com daily in my role as VP sales. It allows me to easily input and/or correct live data around the supply chains of many different clientele. I can easily sort facility to facility, client to client, and even separate operations by title. The system records key data milestones and augments with physical photographs of the operation, which is tremendous for claims management and operations improvement. I can also pull data in a number of ways to spot exceptions. It's an invaluable tool, and one of the best parts is that it spans both RETAIL and direct to consumer (d2c) channels. It's rare to find such an affordable option that includes both. This ecosystem could apply from a small shipper on shopify all the way to a large shipper managing tens of thousands of daily omnichannel transactions across all big box retailers (and b2c tentacles).
Inconvénients
More visual data analytics would be great. Similar to Microsoft BI. Most reporting is excel based.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good WMS, Good to work with
Publié le 23/01/2024
Avantages
Intuitive UI, administrative access to most settings and functions, reasonably easy to troubleshoot issues, straightforward to maintain, responsive and helpful support
Inconvénients
Report customization is limited, so running KPIs requires combining multiple reports.
System functions such as automatic cycle count have quirks that prevent them from being implemented.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Collaboration
Publié le 15/02/2024
Avantages
Access to team to work through all scenarios. Always opportunities to improve operations with weekly discussion and ability to involve developers if needed.
Inconvénients
Failed to provide a replenishment program.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Users of feedback
Publié le 06/02/2024
Avantages
Functional and easy to understand and intuitive
Inconvénients
Functional and easy to understand and intuitive
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Previous Opera8 user, now pending Item user
Publié le 21/01/2024
good experience, easy to use with intuitive interface
good experience, easy to use with intuitive interface
Avantages
Flexible API, Amazon Vendor Central integration, thorough logs of activity, rate shopping
Inconvénients
good to have a higher layer for LPN, for example, we may need a data/inventory structure for pallet LPN + carton LPN + serial numbers, and the system can enable picking or other activities based off whichever LPN or serial number scanned
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy Warehouse Management in One Software
Publié le 23/01/2024
Avantages
As what I have stated in the title, this is the easiest and most flexible warehouse management software I have used so far.
Inconvénients
I think it's a good software with little to no faults.