Avis clients sur Service Center
Service Center
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18 avis
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Office AllY
Publié le 19/10/2023
Claims go through with ease and I get notified immediately if we made an error
Claims go through with ease and I get notified immediately if we made an error
Avantages
Efficient without redunancy. We send the claims and they go through
Inconvénients
It just works for me. Simple with very little hassle
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Efficient.
Publié le 20/10/2023
Every insurance company I billed has heard of and likes Office Ally.
Every insurance company I billed has heard of and likes Office Ally.
Avantages
I am not the quickest to learn different systems. This system was well thought out. Even a newbie such as myself caught on quickly. Wasn't intimidating at all. Thank goodness
Inconvénients
I don't like the new system. I revert back to the classic daily. I've heard from other user that feel the same. Glad it isn't just me.
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Adequate technical support
Publié le 20/10/2023
Ease of access, friendly support however could not resolve issue with connection.
Ease of access, friendly support however could not resolve issue with connection.
Avantages
Easy access and friendly environment. After two technicians tried multiple solutions, they asked me to contact the website administrator directly. They had no other resolution.
Inconvénients
Could not solve the problem. However tried many alternative solutions.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome Software
Publié le 21/10/2023
Avantages
EASY TO USE AND QUICK TO NAVIGATE, all the functions are important and it made daily work manageable
Inconvénients
Easy to use and quick to navigate, all the functions are important and it made daily work manageable
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Office Ally review
Publié le 19/10/2023
Avantages
The customer service is very responsive. Easy to use for 1500 billing
Inconvénients
I have not had any major issues with Office Ally
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Clearinghouse
Publié le 19/10/2023
Payor verification is helpful. EDI and claims submission is swift. Paper mail costs was eliminated.
Payor verification is helpful. EDI and claims submission is swift. Paper mail costs was eliminated.
Avantages
Claims status are received in a very timely manner
Inconvénients
Nothing, as everything has been working efficiently
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good, affordable clearinghouse
Publié le 17/10/2023
Very pleased with this clearinghouse. It is a very good system for the cost of $35/month. And some...
Very pleased with this clearinghouse. It is a very good system for the cost of $35/month. And some of my clients do not have a lot of money to do their billing. They are mom & pop facilities and have limited resources so OA offers a good compromise to accommodate them.
Avantages
Ease of use, for all billing purposes & cash
Inconvénients
Fixing claims sometimes doesn't work or errors do not make sense ONLY since moving to the new service center.
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Service Center is Great For My Massage Practice
Publié le 22/09/2023
Service Center has allowed me to accept insurance clients and get reimbursement quickly. Many...
Service Center has allowed me to accept insurance clients and get reimbursement quickly. Many massage therapists refuse to accept insurance clients or require their clients to bill their insurance themselves. The fact that I will bill through Service Center (and that my skills are highly regarded) makes me a very popular massage therapist with an extremely full schedule.
Avantages
A lot of my massage clients are referred to me because of my participation in various health insurance plans. It is imperative that I am able to send in accurate and timely claims as my cash flow depends on prompt payment from the insurance carriers. Office Ally is wonderful at keeping updated plan information so that I can submit my electronic claims quickly and to the right payor.
Inconvénients
I would like a way to use Service Center to track my accounts receivable, including private pay clients.
Réponse de Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Office Ally is great for medical billing!
Publié le 20/10/2023
Avantages
Highly recommend Office Ally for Medicare billing. Good value and haven't had much of a problem with the software. Easy to navigate as well. I like the automated emails whether a claim was processed and when a payment was received.
Inconvénients
None. It has everything I need for simple billing to insurances.
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Prompt and Accurate
Publié le 21/10/2023
Avantages
Issues are resolved quickly and accurately
Inconvénients
No complaints with service center. Easy to use on a daily basis
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing Product, Super Easy to use and navigate
Publié le 24/10/2023
Avantages
It is so easy to navigate and find claims and batches, to upload and download claims and fix claims
Inconvénients
Would like an easier way to find claim batches that have been uploaded
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love Office Ally
Publié le 23/09/2023
Someone always answered when I called and answered my question.
Someone always answered when I called and answered my question.
Avantages
Easy to use and bill for payment for clients.
Inconvénients
Don't like that Inventory only goes back 60 days. I keep having to adjust the dates to get what I want. Also, I wish the list of clients is limited and I keep having to delete some.
Réponse de Office Ally
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Service Center is well worth it!!!
Publié le 19/10/2023
positive
positive
Avantages
It's very user friendly. I find it helpful and appreciate it's easy access and prompt responses.
Inconvénients
There is nothing negative ,I can say about my experience with the service .
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Integral to our operations
Publié le 23/10/2023
Easy to use.
Easy to use.
Avantages
The product is integrated with our systems and increases our efficiency by minimizing the need to go to external sources, allowing our team to focus on their tasks.
Inconvénients
Some reports are difficult to navigate through- too much information!
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Service Center is awesome
Publié le 23/10/2023
It is well worth it.
It is well worth it.
Avantages
It is incredibly easy to use, helpful, saves a lot of time, completely worth is
Inconvénients
Nothing unless it was completely free.
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review of Service Center
Publié le 19/10/2023
it has been very good.
it has been very good.
Avantages
The ability to store patient information
Inconvénients
I don't understand the new interface, I will only use the "classic version"
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Claims Processing
Publié le 05/08/2023
Avantages
I use the clearinghouse features. It is easy to upload my claims. If there is a error on a claim it is easy to fix and resubmit.
Inconvénients
For what I am using this for, I have no complaints.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My billing process
Publié le 16/10/2023
Avantages
I like Service Center for the ease of use. All reports are self explanatory, also what is really important is the support... it can be easily reached out to without jumping through 100 hoops.
Inconvénients
the initial setup was somewhat combersome.
Réponse de Office Ally
Thank you for the complimentary review. We am very glad that you are enjoying the product.
We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://info.officeally.com/case-study-testimonial-interest to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
