My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.
-Allows data to be easily manipulated to create a report that shows exactly what you are looking for.
-The ability to assign Users to Teams and set permissions/access for those users so that they can or can not edit or view other Teams Datasets.
-Useful tools and features that allow you to alter the formatting of the data.
-Easily being able to create a Job and schedule them to run on specific days and times.
-Being able to use Datasources to view the fields within each mapping as well as being able to hide those fields that you do not want end users to use.
-Creating custom expressions for those fields that you need within a specific mapping.
-Amazing visually and gives you a great end result.
-Can be glitchy at times (ex: When editing a Dataset and organizing the columns the way you want them it tends to undo the organization when you go back into the Dataset to edit it).
-Not being able to share a Dataset with a specific user.
-Even as an Admin/Super User I find that I need to change the ownership of a Dataset owned by another user in order to edit the Dataset. Without changing the ownership of the Dataset over to myself I am still able to edit the Dataset but they tend to glitch and will either not show data within the field I am adding for them or the query will fail to run. However, when I change the ownership of the Dataset to myself and make the same changes it works perfectly.
-In Datasources it would be nice to have a column within the mappings that shows a description of the fields that end users are choosing so that there is less confusion.
Consume data from many sources, compile for detail and aggregate reports
Excellent. Informer delivers the powerful, complicated reporting our data-hungry team needs. Our data is spread between several connected yet disparate systems, with different systems being in charge of different types of information (e-commerce is here, ERP is there, customer Source of Truth is SFDC) and Informer consumes and unifies it all in one application.
Our team is pulling data from 4x Postgres databases, Salesforce.com and a few legacy-export CSV files. The reports we create are complicated can contain as many of the above-mentioned sources as we need. If you like the flexibility of SQL and custom code, you can do that. If you want point-and-click, you may lose some of the most advanced function but can probably still get yourself some great charting.
Great BI tool at an affordable price
We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.
I like that it's an affordable tool for a smaller company. It is intuitive to set up reports and dashboards and being able to report across multiple data sources is key.
There are features in Informer 4 that I need (comma-separated filters), so until that exists I have to use both Informer 4 and Informer 5. It would be better to be able to just use 5 for everything.
Infomer is intuitive to use and easy to install and deploy across multiple databases
I recently selected Entrinsik Informer to fill a need for real time and scheduled reporting in a distribution environment with Infor SX.e (ERP), Infor Storefront (Ecommerce), TWL (Warehouse Logistics) Tour de Force (CRM), and a new Infor Proof of Delivery product.
Software installation and connecting to various data sources was very easy and support was very helpful. I was in production with the product literally within days and without a drawn-out, expensive, resource intensive implementation. Their people are absolutely top-notch.
Out of the box, the product is pretty much a blank slate. That's was exactly what I was looking for. It is not a prebuild set of management tools/reports/dashboards that are already integrated with my specific ERP.
You will want to have some knowledge of your databases if there is not a mapping suite already available. That has not been a problem for the platforms/dbs I've mentioned but it's something to be mindful of.
Overall, I'm a really big fan of the product. Pretty much right out of the gate, I was building near real time alerts for conditions that required action throughout the day, I was building reports and dashboards for a Proof of Delivery app that is in development and for which those tools just didn't exist yet in the app. I created reporting that helps keep customer data consistent between ERP, CRM and ecommerce systems. I was able to create loss prevention alerts on access to sensitive databases. I've pretty much accomplished in the first few months what I set out to do with the product initially and now, I'm working on finding new ways to use the product.
I will say that one specific advantage to the product and one that I can ROI the thing with all by itself is in managing user licenses for other products. I have been able to use the 'Live Excel' capability to give access to real time queries from various dbs without having to pay for/manage additional user licenses for other products.
I recommend the product and look forward to collaborating with other users.
Great tool for higher ed
I've been using Informer for at least 8 years in my current research position at an institution of higher education. It has been a fantastic tool that has allowed me to more effectively and efficiently perform the duties of my job.
I absolutely love Informer. It is incredibly user-friendly and very intuitive. Nearly everything I know about Informer is self-taught. The dashboard feature was a bit more difficult to figure out, but I was still able to do it and it provided a fantastic overview of the data that our higher administration was looking for.
There is not really anything that I dislike about Informer. The only issues I run across are with regards to locating pieces of data and that is not really an Informer issue.
No longer spending ages writing reports in Visual Studio based on SQL views. Can leverage old views in Informer and connect in directly to database as well. I've only crashed it once running a rogue query, it is very dependable.
Allows us to plug in several different data sources to quickly build and run user friendly reports. Quick formatting and sort options, easy aggregation, fast loading. Supports lots of formats for data export. A real software Swiss Army knife for reporting.
The search functionality could be improved a little bit to be more keyword based than literal.
All system data can be collected and therefore summarized and analyzed with Informer! Fantastic!
Once a custom report is written, a user can copy and edit the report to suit different needs. You aren't constantly having to start from scratch with building a report. Informer has been a great tool for fundraising for my organization.
I would like to see the geographics be a little more at a macro level--down to counties and cities.
Best Tool as an Advisor!
Informer provided me with amazing data as an Academic Advisor. It really made my job much more simple.
I loved the fact that this system allowed you to pull extremely detailed reports in a matter of minutes.
The cons are that the reporting does take a while to load, which can be frustrating. However, it is much better than manual tracking!
Excellent BI tools
we run on enterprise level and helped us very much for our objective - single source of truth for everyone from one source
very easy to use and web based application. In former 5 is much better now.
Informer 5 will place in sync with other BI players
We use Informer for all our reporting from our Datatel Database
Excited for the Version 5 release. Version 4 has been difficult since we migrated to SQL.
The ability to write quick, ad-hoc reports.
I like being able to use native SQL to write my queries. One of the most promising things, at the moment, is that Version 5 is close to being released. We are part of the ICE Consortium and ICE support is not that well-versed in the use of Informer. Informer is an easy to use GUI environment reporting tool.
Some of the things I like least about Informer are, since our migration from UniData to SQL, we have issues with record duplicates and auto normalization. It would be nice if there was an editor that assisted with the writing of native SQL code or even java scripting.
Really easy to set up and use. I was writing reports in a couple hours.
A powerful and exceptional reporting tool
It is a high speed, low drag, Teflon coated reporting companion!
The ability to take multiple datasources and have them all flow into one melting pot report sets it above the rest! That and the bells, whistles and gizmos this tool comes with clearly shows Entrinsik has people on the inside who KNOW what reporting people on the outside are looking for!
There's a learning curve, but the more you get in there and get your hands dirty, the more intuitive it becomes.
Very intuitive software.
Easy to use, multi-database reporting has changed our reporting culture
Being able to combine data from both a SQL and Unidata database into a single report and share that information across a secure framework has opened up our users to many new avenues of business analytics. Applicant, Drug and Background, New Hire, Time Clock, Benefits Enrollment etc... are all separate applications and have their own databases, yet we are still able to combine it all into one report. The ease of automation has allowed us to do away with many of the manual reports that were being run on a regular basis. Decision makers get snapshots of real-time data sent to their inboxes where they can use that information to make on-the-fly decisions. Upgrading is a snap and the online documentation and user group can answer most questions. The continued development and improvements in performance show a commitment to the Informer community. We are very happy with our decision to make Informer our ad-hoc reporting solution.
Informer is an incredible reporting package. I can't imagine being without.
I am generally extremely stingy with my star ratings, so 4's and 5's mean a LOT to me.
Everyone that I have worked with, from sales through support has always been prompt, polite, and most important, very helpful. I've never had a problem getting a hold of anyone at Entrinsik, and can generally count on quick resolutions.
Informer is easy to use for the non-technical users, yet has flexibility for the more advanced users. We utilize Informer for many different functions around the college. We have about 150 automated reports, some sending emails, some creating saved lists, some saving files to the server to be transferred elsewhere. Many of the schedules have been set up and forgotten. This may sound odd, but it means that we don't have to "baby-sit" the process. It runs without needing assistance, which lets us spend our time elsewhere.
In short, we love Informer. :)
Informer is an outstanding institutional reporting solution.
I find that Informer allows us great flexibility in report writing. Existing SQL queries or those developed using other tools can be copied directly into Informer where they can take advantage of Informer's access control and distribution features, as well as analytics, charting and other features.
For less experienced users, complex data relationships can be simplified through data mapping allowing novice users to develop queries and get needed data quickly and easily using Informer's report definition features. Of course this requires an experienced person to set up the data mappings first, but once that is done, inexperienced users will have no difficulty getting the data they need.
I also enjoy the ease with which I can combine data from multiple sources into a single report.
As a new user, I have found the training resources to be very good and the product easy to learn and use.
I en-devour it
Perfect for boardroom training and it has efficiency in making issues more pleasurably for endurance and has meaning in issues rectifications.
Work on it even more for your to get to the final product. It will then give the best result ever. Do business intelligence matters for provisioning.
Informer is a great product. It is easy to use, easy to set up, and Entrinisk offers A+ support!
I am completely satisfied with Entrinisk and their product Informer.
- no consultant/vendor support required to have an environment up and running within an hour
- never have issues with stability or unexpected downtime
- when you have questions, Entrinisk's support is extremely fast at responding, and they typically get it right the first time.
- Reasonably priced compared to other reporting solutions
- report on many different database types
- can combine data from multiple data sources into a single report
- can report off of data housed in it's own data(ie # of reports ran, access etc)
- import/export capabilities to share reports across organizations
- scheduling reports is easy
... I could go on and on...
Honestly I cannot think of any.
Great, Easy to use, easy to upgrade reporting tool
We have been a long time customer of Informer and as the Administrator, I have found Informer's flexibility and central dissemination of reports fantastic. We just purchased Dashboards and are currently rolling it out to our customers so that our executives can have visual reporting at their fingertips. We had an issue with another database and were unable to use the tool it came with. We were told there was no way to integrate it with our Student Information System. No problem. Within ten minutes, I had it hooked up with Informer and now we have weekly uploads emailed directly to a staff member for processing. We have saved two hours a week of work time with a single report that took less than an hour to set up from scratch.
Interesting alternative to SSRS
It is easier to build pretty reports without installing extra software such as SSRS and licensing is cheaper than SSRS.
Allows us to design interesting and pretty reports without needing to know a complex SQL query to join the data
Lack of built-in self reporting tools. Would be handy to be able to report on which dashboards use which reports. We built our own report for doing this.
Also, with it being entirely java based on the server side, it can have some problems with garbage collection.
Quick and Easy to get going, but many many features allowing quite complex reporting
There are endless possibilities with the feature set it has today. We have owned the product for 5-6 years and the feature set has grown substantially in that time frame.
One of the things that has stood out for me is the time it takes to go from ground zero(not even installed) to having significant return on investment(reports being produced) is surprisingly short compared to other reporting tools I've been exposed to.
Users seem to pick up how to tweak and run reports within minutes of being exposed to a single report.
Well worth the investment.
Great Tool for Reporting and More!
We have used Informer for about 8 years. This product is easy to use for novices, but also has many powerful features for more advanced users. One mission-critical use is to populate other systems with the "scheduled report" feature. Data can be exported to other servers at programmed times. For example, we use this to keep our website populated with directory and class schedule information.
The customer support is also outstanding. Both complex and simple questions are answered quickly and accurately.
I would highly recommend this product!
Informer provides AAA reporting software
Informer has saved me hours/months/years of programming reports from our legacy software and has allowed data to be transferred to dashboards with ease. Being realistic from a Pick system you must setup your dictionaries correctly and make sure you can snap periodic data, but once that's done it's not only easy, but it's fun to use. And the main thing is Entrinsik listen to customers. It may not look like ms powerbi at this stage but it has quality and beats salesforce who don't yet have trend charts. Well developed and qa'd entrinsik!
Very easy to write 'quick' reports for users. Flexible with SQL or Informer commands
Native SQL is very easy to use and is generally good for all reports. Some more complex SQL functions may give issues but for the most part queries can be transferred from SQL queries directly to an Informer report.
Reports can be created within minutes and unless complicated links are used can be run very quickly. Informer reports have saved our users a lot of time and efforts because of the ease of getting data.
Support on issues (customer service) and regular updates to the Informer application is very good and timely.