Logi Symphony

Plateforme pour la création d'applications analytiques intégrées et riches.

Note globale

4,5 /5
(130)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,3/5
Support client
4,6/5

92%
des utilisateurs recommandent cette application
Classer par

130 avis

Steve
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Company, Fantastic Customer Support

Publié le 17/12/2019

Logi's approach to me as a customer has made me feel like part of the family, they are approachable and friendly at all levels. Besides having a great product, the outstanding Customer and Technical Support is one of the main reasons why we retain them.

Avantages

Embeddable - Logi Studio expedites development. Most basic reports can be written in minutes and published via drag and drop in seconds.
Customer Support - Logi respond to all questions and problems I encounter in a timely manner, in fact they often go beyond what I expect and provide. These are dealt with at the Technical Account Manager level without having to open a case number.

Inconvénients

Nothing comes to mind... Nope, still nothing!

David
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Izenda Embedded BI - gives true Ad-Hoc reporting to your user base.

Publié le 05/08/2016

As a provider of bespoke software solutions I first started to look at Izenda about 7 years ago as a means to provide true Ad-Hoc reporting and to get away from having to develop reports in SSRS. Izenda gives the power of report creation and management back to the user base and will free your IT staff from having to create custom or numerous versions of reports for your clients. You can create a core base set of reports that best suite your solution and let your clients develop / expand them further. I like that it has a lot of base functionality but can also be "customized" to bend to all sorts of requirements and needs. Over the years I have seen quite a few and some of these have then been added back into the product. Not many Vendors would allow that or be so flexible.

Avantages

Izenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.

Inconvénients

The documentation whilst getting better still needs to be kept more up to date

Deb
Note globale
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

IZENDA and Views

Publié le 05/10/2017

Could use a little work.

Avantages

Izenda is going to be easy for the end user, but getting to that part is a small struggle. It is fairly easy for users to drag and drop and produce pretty reports.

Inconvénients

It seems there has to be a better way that to create views for everything! I find that very time consuming and frustrating.

Jennifer
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great ad hoc reporting engine

Publié le 27/02/2017

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution.

We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Avantages

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Inconvénients

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Louis
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Exago has brought a feature rich business intelligent support solution for our company's...

Publié le 06/08/2018

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Avantages

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Inconvénients

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.

Scott
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Exago tool is great

Publié le 21/02/2017

Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind.

Email reports to users is a great feature.

We support 100's of users and clients around the world.

Avantages

- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.

Inconvénients

- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.

Jon
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product, great support, great people- Finally a solution!

Publié le 27/02/2017

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable.

Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Avantages

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Inconvénients

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

graham
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Exago Review

Publié le 29/09/2020

Avantages

Easy to setup for Customers to create their own Reports. Scheduling/Emailing Reports

Inconvénients

Software is embedded in a 3rd-party software and they haven't deployed all features which is a little disappointing

Scott
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Value and Functionality for Embedded BI

Publié le 17/04/2018

Avantages

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Inconvénients

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

Tanvir
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Logi is Great

Publié le 22/10/2019

Great experience and success with delivering enterprise wide reports/dashboards

Avantages

Cohesive experience, branding and customizable

Inconvénients

Steep Learning curve to implement the product

Alternatives envisagées 

Tableau

Pourquoi passer à Logi Symphony

Licensing cost
Michelle
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Logi

Publié le 23/10/2019

I love it

Avantages

The drag and drop functionality of elements

Inconvénients

Not much available documentation available on the web

Alternatives envisagées 

Tableau

Pourquoi passer à Logi Symphony

It meets our needs and flexible and scalable
Hani
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use ad-hoc reporting tool with great dashboarding capabilities

Publié le 17/04/2018

Exago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.

Avantages

- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users.
- Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs.
- Improved dash-boarding capability especially following the 2018.1 version.
- Ability to customize action events is very useful to implement business logic driven by report values.

Inconvénients

- In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.

Bryan
Note globale
  • Secteur d'activité : Secteur maritime
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Exago is an excellent tool with great value for money

Publié le 17/09/2020

Avantages

We use Exago extensively and have done for many years. We use Exago in our SaaS offering and it really does what it says on the tin. We have not been able to find a better tool and as an added bonus the pricing is sensible.

Inconvénients

The only negative feedback is that the UI could be slicker but I am being a little pedantic.

Daniel
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Business Intelligence Software - Exago

Publié le 16/02/2017

I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???

Avantages

Great customer support and full of features.

Inconvénients

Nothing that warrants a statement here.

Randy
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Integrated with our CRM system. Provides great ability to deliver BI and analytical reports...

Publié le 19/07/2017

great analytics internally and it helps me big time to sell to decisions makers.

Avantages

Ability to aggregate reports into dashboard and then drill into records in the system from the reports. Helps me to sell my product to execs big time

Inconvénients

The data sources page is a bit confusing...once you get data sources setup right, the rest is easy. But you have to know the DB pretty well to get that first tab right.

Brad
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great rapid development tool

Publié le 22/10/2019

Excellent experience with Logi as well as their employees. The support we receive is exceptional in every way, for customer support to our account manager, Logi employees go above and beyond for their customers.

Avantages

The ability to develop quality web application in a very short period of time.

Inconvénients

Nothing at the moment that would make me not use the product

John
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Izenda is a great reporting and BI tool. Very powerful and lots of options.

Publié le 19/05/2017

Avantages

One of the best things about Izenda is the flexibility it provides not only to the admins but the end users we well. It is very user friendly and had a ton of features.

Inconvénients

The flexibility of the software can make it complex to learn if not properly deployed. It required quite a bit of thought to make sure your end users have a streamlined experience.

Joshua
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Izenda allows us to make decisions based off data that was previously hard to find!

Publié le 02/08/2017

Avantages

The product is very easy to use, no matter what your skill level. It offers a full featured BI tool without causing the user difficulty finding what they need. It is truly a platform, not a product, that supports its user instead of forcing them into a box like the other solutions we evaluated.

Bob
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent web based reporting tool

Publié le 26/08/2020

Avantages

Ease of use for non-technical users to create their own reports. It's very valuable that users can output to Excel, PDF with some small effort

Inconvénients

Would like to have the ability to manually kick off asynchronous report generation.

Alan
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Logi has added amazing value to our product

Publié le 22/10/2019

It's been a very good experience as we have grown from self service to standard reports to user managed dashboards

Avantages

How it integrates into our application.

Inconvénients

The complexity of the product and all it can do.

Randy
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use

Publié le 22/10/2019

Avantages

Logi Info makes creating reports that are easily digestible by end users quick and efficient.

Inconvénients

PDF report output is often difficult to generate the way I want.

TJ
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Smooth Transition from our prior reporting software to Exago

Publié le 17/04/2018

Switching to a new software package can be very stressful, frustrating, and time consuming and I have found that Exago is a true partner during our transition which has reduced all of these potential pain points.

Avantages

I've found it to be a super smooth transition from our prior reporting software to Exago. I've been able to add new reports as well as reproduce our existing reports in Exago in a relatively short period of time and anytime I do run into issues, I can always count on Exago Support to get me back on track quickly. Our clients are very happy with the switch as well which is the most important thing to our company.

Inconvénients

The only thing I would say as far as a con is that there were some things I could not find on my own in the API documentation.

Kirk
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logi Info

Publié le 22/10/2019

Great

Avantages

ease of use. Great for users. For non programmers, allows them to see data charts.

Inconvénients

Hard to control elements if not cookie cutter

David
Note globale
  • Secteur d'activité : Développement de programmes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good product and company to work with

Publié le 18/08/2020

Avantages

Exago has a very complete product and works with you to get the product in production.

Inconvénients

Nothing so far, Still growing with the product so far so good.

Chris
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Partner/CTO

Publié le 09/02/2017

Izenda easily integrates into our existing ASP.NET SaaS product. It allows our customers to easily visualize their data without having to contact us and have us build a custom report every time.

Avantages

How easy it is to integrate into an existing ASP.NET deployment.

Inconvénients

Some of the filtering and charting can get complicated to build