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Avis clients sur Alleva

Alleva

4,5 (273)
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Une plateforme DME conviviale.

Note globale

4,5 /5
(273)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,5/5
Support client
4,6/5
88%
des utilisateurs recommandent cette application
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273 avis

Christopher
Christopher
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Electronic Health Record

Publié le 04/12/2018

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want...

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience. I have been happy for the past year, and based on all information I have, will be happy for many years to come.

Avantages

Customer service, ease of use, intuitive nature of the software, the ownership of the company. In general, have worked in 3 different EHR's in my career, demoed all of the "best EHR's" and still have chosen to work with Alleva. They are top in my book.

Inconvénients

When we began working with Alleva, they had only been around for a few months. So, we faced challenges of working with a new software as they were in process of improving the system regularly. Otherwise, nothing.

Réponse de Alleva

Hi Christopher, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Salvatore
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best EMR/EHR

Publié le 02/03/2024

Excellence! Great customer service, great support team, User friendly. I've worked with 3 other...

Excellence! Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

Avantages

Everything that Alleva offers is works well with every facet of our company, and Alleva support is the best of the best.

Inconvénients

I don't think that there are any cons that I know of.

Alternatives envisagées 

Praxis EMR

Pourquoi choisir Alleva 

Cost primarily, and then I soon realized that I was getting a lot more than I paid for.

Logiciel antérieur 

BestNotes et Lightning Step

Pourquoi passer à Alleva

We were looking for an EMR for our newly opened company 5 years ago and and it was obvious that Alleva had the best service, support, and pricing. It was evident that Alleva believed in their service and they weren't just doing it for the money, and they genuinely wanted to help us grow.... and they did.

Réponse de Alleva

Hi Salvatore, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Jeannette
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Alleva Review

Publié le 07/03/2024

I like using the EMR and look forward to more options and updates to the system. The customer...

I like using the EMR and look forward to more options and updates to the system. The customer service is sometimes hard to get ahold of, but they do make up for that with efforts in assisting with any problems

Avantages

I like that it is user friendly. I also like that Alleva is responsive to our requests. If they can make something function better, then they will do it.

Inconvénients

It is sometimes hard to get a response from customer service. Also, some work needs to be done in the medical department

Réponse de Alleva

Hi Jeannette, Thank you for the review. We appreciate the work you do for those in need of care. We appreciate the feedback so we can improve in the future. If there's anything we can do for you, please don't hesitate to reach out.

Eric
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Alleva is great to work with.

Publié le 11/03/2024

I liked Alleva because of the security it has and how the tips are helpful if you need assistance.

I liked Alleva because of the security it has and how the tips are helpful if you need assistance.

Avantages

I liked how everything is organized and fast speed.

Inconvénients

Not much about dislikes at this moment. I have been using for a year now.

Réponse de Alleva

Hi Eric, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

natasha
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Verified User

Publié le 23/04/2024

I am pleased with simplity of Alleva and will continue use.

I am pleased with simplity of Alleva and will continue use.

Avantages

I appreciate the ease of use, scheduling and completing notes.

Inconvénients

having two days of patients scheduling.

Réponse de Alleva

Hi Natasha, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Danelle
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Better than other EMR's I've used in other clinics

Publié le 23/04/2024

Easy to learn, onboarding process went easily and could be done from home

Easy to learn, onboarding process went easily and could be done from home

Avantages

help from live people is easy to obtain.

Inconvénients

faster customization when making it fit our system

Réponse de Alleva

Hi Danelle, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Ashley
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good Charting System

Publié le 24/04/2024

Avantages

I like how easy Alleva is to use. I like the functionality of it as well. Their customer service usually resolves issues rather quickly and when we notice a glitch in the charting system it gets fixed fast.

Inconvénients

I don't like that you can't change medication dosing given if it's noticed that it was charted wrong. If the prescriber put in the dosing wrong it will chart the wrong dose until it's changed even with the correct doses being given.

Réponse de Alleva

Hi Ashley, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Esther
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Alleva User

Publié le 24/04/2024

Avantages

The layout of the screens and the ease of navigation.

Inconvénients

Auto saving of notes and not being able to print in communication log section.

Réponse de Alleva

Hi Esther, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Dessenna
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Benefits of alleva

Publié le 23/04/2024

Avantages

It's convenient and I would recommend it to many facilities

Inconvénients

At first I didn't think I was gonna like it but I'm in love with it now

Réponse de Alleva

Hi Dessenna, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

John
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent

Publié le 06/03/2024

Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they...

Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart.

Avantages

The thing I like most about Alleva is that you can customize it without changing the functionality of the program. The software is very organized and very user-friendly. Also, [sensitive content hidden] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge role in allowing us to become certified three days after purchasing the software.

Inconvénients

Every once in a while, there are a few glitches. I have pointed them out with our customer. Care representative.

Réponse de Alleva

Hi John, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Eduardo
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Alleva making your business easier

Publié le 23/04/2024

I had a great experience with Alleva, I love learning and working with Alleva. It was easy and...

I had a great experience with Alleva, I love learning and working with Alleva. It was easy and manageable to work with to tracking my clients treatment progression.

Avantages

Alleva is helpful in managing the client charting and when their is a problem, help is always there to help you fix the problem.

Inconvénients

Alleva can have an attitude, thats when I refer to Alleva as "Karen".

Réponse de Alleva

Hi Eduardo, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Chris
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review of alleva: A great software product with excellent service

Publié le 23/04/2024

Avantages

I have been using alleva for a few weeks now and I am very impressed with its features and functionality. alleva is a software product that helps mental health professionals manage their practice, billing, and documentation. It has a great user interface that is easy to navigate and intuitive to use. It also has a lot of customization options to suit different needs and preferences.
One of the best aspects of alleva is the onboarding team. They are very helpful and responsive, and they guide you through the setup process step by step. They also provide training sessions and webinars to help you learn how to use the product effectively. They are always available to answer any questions or issues you might have along the way.
Another great aspect of alleva is the support team. They are very friendly and professional, and they resolve any problems or glitches quickly and efficiently. They also listen to feedback and suggestions from users and implement them in future updates. They make sure that the product is always running smoothly and meeting the expectations of the customers.
Overall, I am very satisfied with alleva and I would highly recommend it to anyone looking for a software product that can help them manage their mental health practice. alleva has a great user interface, a superb onboarding team, and a stellar support team. They have their ducks in a row and they give confidence for a successful product.

Inconvénients

However, alleva is not a perfect product. It has some drawbacks that might deter some potential customers. One of them is the cost. alleva is not a cheap software product.

Réponse de Alleva

Hi Chris, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Dale
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Alleva for Mental Health

Publié le 23/04/2024

I've been using Alleva for a little over 3 years now. I have seen multiple features rolled out and...

I've been using Alleva for a little over 3 years now. I have seen multiple features rolled out and it seems to get smoother each time. Again, very responsive tech support team as well.

Avantages

Technology is not my strong suit; however, Alleva is fairly intuitive and ease of use is important when onboarding new employees. We make regular use of the calendar/scheduling features. We also appreciate the responsiveness of the Alleva Support Team.

Inconvénients

Sometimes new features are a "buggy" when rolled out. I suspect that is not only an Alleva problem, but a challenge with any new software features.

Réponse de Alleva

Hi Dale, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Codee
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Super Happy

Publié le 23/04/2024

Overall I am happy with Alleva. I would tell people about it and recommend them using it.

Overall I am happy with Alleva. I would tell people about it and recommend them using it.

Avantages

I have been using Alleva for 5 years. It is easy to use and navigate. I appreciate all of the training that they offer for free. Support is always quick and helpful.

Inconvénients

There seems to be a lot of glitches and slowness. They say it is cookies. It may be, but when it is bad it is a pain.

Réponse de Alleva

Hi Codee, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Anthony
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

SUD vs Primary Care

Publié le 23/04/2024

Overall good for a mixed MH/SUD/Prim care practice. If more of MH and SUD, I'd rec it.

Overall good for a mixed MH/SUD/Prim care practice. If more of MH and SUD, I'd rec it.

Avantages

Good EHR for SUD and MH. My fellow MH and SUD staff seems to use it easily. They mostly use free text.

Inconvénients

Primary care with any volume has to have templates and more established structure to use Alleva. Support will make templates, but changing and tweaking them isnt easy

Réponse de Alleva

Hi Anthony, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

TerriAnn
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Primary therapist

Publié le 23/04/2024

Overall I like Alleva I think there are few things that can be changed to make it a better product.

Overall I like Alleva I think there are few things that can be changed to make it a better product.

Avantages

It is user friendly and does make documentation easier and faster to complete.

Inconvénients

When I mistake is done on a treatment plan update I am not able to ease the update.

Réponse de Alleva

Hi TerriAnn, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Donna
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Requested review

Publié le 23/04/2024

So far it seems to be working better than our previous EMR and I hope it will get even better with...

So far it seems to be working better than our previous EMR and I hope it will get even better with time and experience.

Avantages

The input for data once a client is entered seems simple and it is fairly easy to navigate between clients.

Inconvénients

The calendar and working with the scheduling does not seem to be an easy thing to pick up.

Réponse de Alleva

Hi Donna, Thanks for taking the time to write a review. We're happy to hear you like using our EMR. We're always looking to improve our product, so feedback like yours is valuable. If you would reach out to our customer success department at:
https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We'd appreciate the opportunity to improve our service. Thanks again.

Devin
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Behavioral Health

Publié le 24/04/2024

Avantages

user-friendly interface and intuitive design. It made navigating and using the platform straightforward.

Inconvénients

One aspect I found less appealing about Alleva was its limited customization options. It would have been beneficial to have more flexibility in tailoring certain features to better suit specific needs.

Réponse de Alleva

Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Marissa
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

An Overview of Usage

Publié le 25/04/2024

Overall usage has been great. It was an easy switch after understanding the database.

Overall usage has been great. It was an easy switch after understanding the database.

Avantages

Pros:
1. The look of Alleva is welcoming.
2. Being able to customize it for what we do is extremely helpful.

Inconvénients

Cons:
1. Has bugs often.
2. Does not record notes even after saving notes multiple times.
3. Kicks you out of login.

Réponse de Alleva

Hi Marissa, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

KENYETTA
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Ease of function

Publié le 24/04/2024

The overall ease of function of the system is not smooth and is time consuming

The overall ease of function of the system is not smooth and is time consuming

Avantages

E-scribe function is very easy to use. The communication log serves as a good charting section that can be viewed by all disciplines across the hospital. The document section is easy for locating uploaded information.

Inconvénients

Difficult to get from one screen to the next

Réponse de Alleva

Hi Kenyetta, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Maria
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I use two programs and this is much easier and more to the point

Publié le 23/04/2024

I use two different programs for the same job (two different locations) I learned this program very...

I use two different programs for the same job (two different locations) I learned this program very quickly without issues and I am able to teach it. I began this program months after the other and am much more comfortable with this.

Avantages

Easy to use, teach and learn. I am able to enter my notes quickly and use my calendar to enter the notes and the appointment. I also like the prompts at login that something is needed. Very helpful for a busy schedule with multiple people accessing the client.

Inconvénients

Would like a little more time on screens or more saving during typing

Réponse de Alleva

Hi Maria, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Kathy
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Review of Alleva

Publié le 28/04/2024

I enjoy utilizing Alleva. It is user friendly.

I enjoy utilizing Alleva. It is user friendly.

Avantages

I like the ease of working with Alleva, customer support, and being able to utilize it on any device.

Inconvénients

Sometimes it is not consistent. As I have to review therapists notes, sometimes it does not automatically assign me to review when I should be, and was on previous notes. Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start over.

Réponse de Alleva

Hi Kathy, Thank you for the 4-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Daniel
Note globale
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Alleva strong points

Publié le 24/04/2024

Easy to learn and easy to teach other staff how to use..

Easy to learn and easy to teach other staff how to use..

Avantages

Ease of use on your own & easy to pick up.

Inconvénients

Multiple ways to do the same thing, which can be bad or good.

Réponse de Alleva

Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Rene
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Substance Abuse Counselor

Publié le 23/04/2024

Great. It accommodates my daily documenting tasks.

Great. It accommodates my daily documenting tasks.

Avantages

Ease of use and easy for documentation purposes

Inconvénients

Sometime it is inoperative due to the server we use.

Réponse de Alleva

Hi Rene, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Angie
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Nursing user

Publié le 24/04/2024

Avantages

MAR system user friendly and easy to learn system

Inconvénients

When you chart a communication note your unable to edit it or delet

Réponse de Alleva

Hi Angie, Thanks for taking the time to write a review. We're happy to hear you like using our EMR. We're always looking to improve our product, so feedback like yours is valuable. If you would reach out to our customer success department at:
https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We'd appreciate the opportunity to improve our service. Thanks again.