Avis clients sur Zelos Team Management
Zelos Team Management
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26 avis
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great to Manage Our Team of Volunteers
Publié le 13/01/2024
The on-line support has be great to help us configure and deploy the tool.
The on-line support has be great to help us configure and deploy the tool.
Avantages
The Zelos functionality is just what we needed to move from a mail based system to platform which will allow us to be more flexible.
Inconvénients
Some fields were not as configurable as we needed but hopefully this will be improved in the next version.
Réponse de Zelos
Thank you for reviewing Zelos, Liz! Really glad the app is helping you achieve your goals!
Whenever you have a specific request about how you'd like to customise fields more than you're currently able to, don't hesitate to reach out to our support chat. We are always improving on the flexibility of the system, and it's exciting to learn what kind of features you would actually need to get things done in the most productive way!
Love,
Johanna from Zelos
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome tool from people who get it and care.
Publié le 18/11/2024
It has been a fabulous experience. The developer team are super responsive to any requests or ideas...
It has been a fabulous experience. The developer team are super responsive to any requests or ideas and fast on turnaround on any bug. I wish all software companies were like that.
Avantages
So simple to use, no unnecessary features to get in the way! Really customizable, and easy to configure to what you need to manage your team and tasks. Simple to train users and admins.
Inconvénients
Hard to think of anything. Possibly the fact that you have to resort the list of team members by however you want to filter them every time you go to the list (no way to set a default). But that's really minor.
Alternatives envisagées
VolgisticsPourquoi passer à Zelos Team Management
was seeking something that wasn't so specific to volunteersRéponse de Zelos
Thank you for taking the time to write this review, Alex! Warm feedback like this is what keeps our team going.
Simplicity and usability is what we ultimately strive for, so I'm very glad this really is the experience for you.
As for the stickiness of the team filters - we hope to surprise you with a radically upgraded experience early next year ;)
Love,
Johanna from Zelos
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 3.0 /10
Zelos for Complex Volunteering
Publié le 13/10/2023
I needed a free platform for volunteer management. For non-profit organizations like public...
I needed a free platform for volunteer management. For non-profit organizations like public schools, it is difficult to find
Avantages
I chose Zelos because of the options for groups and chat and the simple interface.
Inconvénients
I need a bit more functionality with sign up options (such as a custom field or ROLE option - lead vs assistant type thing). I need the volunteers to be able to communicate and interact with each other. Don't understand why they are not allowed to be visible at the user level.
Réponse de Zelos
Thanks for the detailed feedback, Melissa! These are valuable insights that we can use for prioritising our further development :)
Some of the issues I can already address:
If you'd like your team to interact with each other, you can open group discussions for them, and encourage conversations under each assignment. But of our core values is user privacy - this is why we have limitations in place how much team members can see each other's profile data and schedules.
We do provide custom fields for tasks and shifts (you can customize these under Manage / Task settings) - but you're right, we currently support just a single role per each schedule item. But we do intend to add some extra scheduling hierarchy in Q1 2024.
I really hope our next updates will provide the functionality you're currently missing in our app!
Love,
Johanna from Zelos
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Feeling lucky to have found Zelos
Publié le 19/11/2024
Great experience overall. Johanna has always been quick to reply to messages.
Onboarding the...
Great experience overall. Johanna has always been quick to reply to messages.
Onboarding the volunteers has been working well. I was a little concerned as not all are tech savvy but following the link and downloading the app proofed no problem.
Avantages
It is simple but seems to have all we need for our 30 volunteers who help out irregularly (with no regular tasks or roster). I like that people can let me know their availability because sometimes I have more than I need and i like to choose the best team for the job.
I like the free version for our small non profit theatre.
Inconvénients
Being very new I am still getting used to the lay out and where to find things.
Réponse de Zelos
Really glad to hear Zelos is working out for your team!
If you need any help with finding things in the admin section, feel free to reach out to our support chat! Our tutorial videos in our Knowledge Base also walk you through the ultimate basics step by step!
Love,
Johanna from Zelos
- Secteur d'activité : Photographie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great, cheap and yser friendly
Publié le 15/07/2024
Good
Overall easy to use and affordable
Good
Overall easy to use and affordable
Avantages
Easy to use and good for scheduling etc
Inconvénients
Editing tasks could be made easier
Also an option to rebook onto a task if you have abandon it
Réponse de Zelos
Thank you James for reviewing Zelos!
We're really focused on making the app user friendly, so I'm super glad you're finding it easy to use.
Admins can always rebook, even if the team member has originally abandoned the assignment. But I'll take this feedback to the design team, hopefully we can soon provide a setting where you can choose whether people can re-book themselves or not.
Also - we're launching a much better new task editor in a few months, hopefully this will help with the task edit issues!
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Made volunteer coordination easier!
Publié le 11/07/2024
Avantages
Zelos provides a way for team member to communicate with each other without having to disclose personal information. Posting and editing tasks is simple.
Inconvénients
It would be nice to be able to attach notes to team members. It would also be nice if announcements could be posted.
Réponse de Zelos
Thanks for reviewing, Janelle! Really glad you appreciate our privacy features - this is really important to us.
Announcements are called Notices in Zelos - you can find them in your admin options. They send out a notification to all team members, and remain sticky on everyone's dashboard until expired.
You can reach out to our support with any questions and suggestions about this feature, we always appreciate your feedback!
Love,
Johanna from Zelos
- Secteur d'activité : Sports
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer
Publié le 24/02/2024
The support is incredible! Supported every step of the way. The majority of our users find it so...
The support is incredible! Supported every step of the way. The majority of our users find it so easy to navigate and use. For an organisation as big as ours it has reduced admin burden, streamlined scheduling and helped recruit volunteers.
Avantages
Easy to set up! Easy to navigate! It does what we need it to do: scheduling, recruitment, matching volunteers to tasks!
Inconvénients
That we are unable to customise the notification our team receives. The team were really responsive to our feedback though and made changes for us!!
Réponse de Zelos
Thank you so much for sharing your positive experience with our app, Ashlee.
This kind of reviews is what keeps our team going!
- Secteur d'activité : Films et cinéma
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good app with lots of potential
Publié le 02/10/2023
The overall experience has been great, the costumer service is amazing and I can't wait for all the...
The overall experience has been great, the costumer service is amazing and I can't wait for all the new changes coming up in the app!
Avantages
The chat feature makes the work flow easy and having direct contact with the volunteers has been positive for both myself and the 80+ volunteers. The notice board with relevant information so people could easily access it has been a great feature that I used a lot. Tasks creation and assignment was easy and straight forward. Very user friendly platform overall.
Inconvénients
I would like the filtering to be done in an easier way, I struggle the most in my work flow having to go back and forward with the filters disappearing.
Réponse de Zelos
We love your feedback, Celia!
I hear your issue with the resetting filters - this will 100% be fixed with the database update next month.
And very happy to hear that you're using the notice functionality - the power of this feature is often under-utilized, but it's one of my personal favorites, too ;)
Love,
Johanna from Zelos
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Small but great
Publié le 20/10/2023
Avantages
I actually use the free version as there are not many of us. But it really does help organise our volunteering.
Inconvénients
Would be great to have the means to push notifications / reminders to individuals and groups via the app
Réponse de Zelos
Thanks for sharing your top rating with the world. Glad the app is working for your team.
I'd love to hear what additional notifications you'd like to send to your team through the app. Currently each message, notice and task will send a push notification to all relevant team members (individuals, task participants or group members)
If there's something you're missing, please reach out through our support, we're always open to feedback and feature requests!
Love,
Johanna from Zelos
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reception Bookings
Publié le 08/04/2024
Very good
I don't have anything else to say
Very good
I don't have anything else to say
Avantages
Quick and easy to use
I don't have anything else
Inconvénients
Not able to view just our bookings
I dont have anything else
Réponse de Zelos
Glad you find the app easy to use!
I believe your comment is about filtering, and easily viewing items that belong to a certain category based on custom fields. We hope to address this with a feature upgrade by the end of this year - you will be alerted over email if you're subscribed to product updates :)
Love,
Johanna from Zelos
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good Product
Publié le 19/06/2023
Its good, could be more seamless
Its good, could be more seamless
Avantages
Its ease of use and the simplicity of the app
Inconvénients
Minor things like; when I open up a task that's on the bottom of the page and then go back from it it takes me to the start of the page.On mobile there is a small design flaw(nothing major, but a very easy fix, I know I'm an ios developer) the app doesn't count as some people have phones with notches and it just cuts out the top part where to notch is. like i said its an incredibly easy fix and it should be done.
Réponse de Zelos
Thanks for the review, and glad you're enjoying the app, Johannes!
We have a major app update scheduled for September that will take care of all of the scrolling issues. Hoping for your patience until 😅
Could you provide more information in our support chat about which views get obstructed by your phone notch? We'd love to fix this, but looks like it's not an issue with all notched phones, or all views.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Karosserifabrikken and our volunteers
Publié le 12/10/2023
It is user friendly!
It is user friendly!
Avantages
Easy access for the administrator and the users!
Inconvénients
We are happy in respekt of the functionallity and the user access!
Réponse de Zelos
Very glad to hear you're enjoying the user friendliness - usability is our top priority when building the app!
I'd love to learn more about what features / functionality is still missing for you from a five-star review. Could you reach out in our support chat and let us know how we could serve you better?
Love,
Johanna from Zelos
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
For small and big groups of volunteers!
Publié le 21/03/2023
I have personally been registering and trying over 20 alternatives when I needed to find a good...
I have personally been registering and trying over 20 alternatives when I needed to find a good scheduling option, between websites and apps, that were just not suitable to our needs; either too expensive or limiting when free, or settings wouldn't allow our org to set the schedule properly. So I am glad I found Zelos and I am personally recommending to all other non profit orgs for improving scheduling part.
Avantages
The app offers everything our non-profit needs within the free version limits, from recruiting to scheduling, messaging and the gamification feature is adorable!
Inconvénients
What could be improved? A whole "people" messaging feature even if divided in groups, a position choice within the task (desk, sorting, unloading donations, for example) and an automatic end of tasks as scheduled that otherwise needs manually completion. But if the users stay on top of it, this is all doable just with some extra efforts.
Réponse de Zelos
Thank you so much for the review, Cristina.
We're indeed trying to keep it accessible for non-profits, so if your organisation grows beyond our free tier limitations, don't hesitate to ask our support for the current non-profit discounts for the Pro tier as well!
I hear your feedback about auto-completing assignments. Our goal is to be really good at human-to-human communication, so we probably won't have the app do many things automatically for you. But we do have some handy bulk update features in our development that would allow administrators to quickly clean up things.
The role option is a common request as well - this will probably go live when we introduce sub-tasks feature. For now, the best way is to create separate tasks for roles that require a different skillset. This way you can also target the work better, if you have relevant roles / interests logged for each member in the database.
About messaging - have you already discovered the notice feature? This lets you send out an announcement to everyone, without opening a general chat. You'll get read receipts and the information will be pinned to everyone's dashboard until you decide to expire the notice!
I'm glad to have you on board, and excited that you like our gamification features! This part is our team favorite as well :)
Love,
Johanna from Zelos
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Game changer for a small organization
Publié le 07/07/2023
Overall it's been a great system and the tech support has been amazing. As a small volunteer run...
Overall it's been a great system and the tech support has been amazing. As a small volunteer run group this has helped us immensely
Avantages
We were looking for a way to track volunteer event signups and zelos fit the bill perfectly. It was easy to implement and easy for members to sign up
Inconvénients
The only thing I wish it has was the ability to register multiple members like families as one unit.
Réponse de Zelos
Thank you for your kind words, Angela. I'm very glad you're enjoying the app!
And it's been a valuable insight for us that you're actually looking to book multiple members from one account. We've made a note of your feature request and hopefully booking multiple signup slots at once is a use case we can support better in the future!
- Johanna from Zelos
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect solution for ad hoc teams
Publié le 19/05/2023
Customer support has been amazing.
Customer support has been amazing.
Avantages
There are a lot options out there that follow an org. structure, but very few options that allow for ad hoc team management on the go. Zelos excels at this.
Inconvénients
Doesn't support project management, but this can easily be solved through integrations.
Réponse de Zelos
So glad you're happy with the app! And thank you for taking the time to submit a review.
We'd love to know more about how you've integrated Zelos with your project management tools - come chat with our support if you'd be up for sharing your experience. Learning from you could help us plan better ready-made integrations!
Love,
Johanna from Zelos
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Saas
Publié le 19/07/2023
Avantages
that i can list all of the jobs i need done and my volunteers can sign up for what they are wanting to do and what i can approve if they can do it or nor
Inconvénients
the profile pictures for the users but apart fro m that nothing
Réponse de Zelos
Glad to hear the app is working for you, Celine!
We do have an image-related update in the works, so in a few months it will be possible to upload pictures to user profiles, too :)
We'll keep you posted as soon as it's live!
Johanna from Zelos
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Small non profit
Publié le 26/05/2023
I am enjoying it so far but it’s hard to keep my students engaged with the product
I am enjoying it so far but it’s hard to keep my students engaged with the product
Avantages
I like that it’s fairly easy to navigate.
Inconvénients
I would love for there to be a better app for iPhones. I also think that duplicating tasks could be easier.
Réponse de Zelos
Thank you for the review, Konnie!
We're always working on upgrades to the product - you will certainly see a much better version of task duplication live soon.
It would be interesting to hear what your main concerns are with the iPhone app, so I invite you to reach out with your feedback in our support chat!
We can also provide short mentoring sessions with tips and ideas for your member engagement. You will find this option as "existing user - strategy session" in our demo calendar at https://getzelos.com/book-a-demo/
Love,
Johanna from Zelos
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Very useful for volunteer management
Publié le 26/10/2023
Avantages
Zelos is so easy to use, and it is simple to train my volunteers on how to use it.
Inconvénients
The paid options could be a little pricey for my institution.
Réponse de Zelos
So glad to hear you're finding the app useful.
If you're registered as a nonprofit, don't hesitate to reach out to our support to discuss custom pricing!
Love,
Johanna from Zelos
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Super efficient
Publié le 08/04/2023
Good! Some techniqual issues but overall super happy
Good! Some techniqual issues but overall super happy
Avantages
It’s easy to use and the customer service is amazing!
Inconvénients
It hasn’t been the perfect match for what we need, but it’s nothing wrong with the product
Réponse de Zelos
Awesome to have your project on board with us, Jennifer!
Our support chat is always open to your feature requests! We really want to be versatile enough to give the best support all types of people management projects, so it's very important for us to hear the needs and wants from users who use the app for a case that isn't our number one bestseller.
Anyhow - if there's a specific feature you find missing for your team, let us know in the support chat!
Johanna from Zelos
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very simple and useful. Easy to get going and keep up
Publié le 05/02/2023
Zelos has helped us to make significantly less mistakes with schedulling - both getting the initial...
Zelos has helped us to make significantly less mistakes with schedulling - both getting the initial distributions of roles and time slots for participation right and getting teachers and students to actually follow through with commitments.
Avantages
The system is very intuitive for everyone, including part-time employees and contractors. There has been no issues with installing the app. Getting to know interface was easy and logical. Some of our team members also use it on their computer.I also appreciate the flexibility of creating chatrooms for different groups, topics and even specific shifts.
Inconvénients
The analytics aren’t very advanced. We export the data in the end of the month for our reporting needs.
Réponse de Zelos
Thank you so much for the review. I'm really happy that you find the separate chats useful, we strongly believe that this feature creates clarity in team communication.
We're definitely working on the analytics, so hope you'll soon be happy with that as well!
Love,
Johanna from Zelos
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
great volunteer community tool
Publié le 03/03/2023
Avantages
It helped us a lot reducing the planning overhead and improved the reliability of the volunteers. It is way more motivating for them to pick their task than just getting asigned - so we also adjusted our workflow, for the better!
Inconvénients
Sometimes notifications seem to be triggered, even though the users should not be notified. And the reduced interface (which I generally like a lot) sometimes containes not enough information, or displays it in a not so optimal way.
Réponse de Zelos
Thank you for the encouraging review, Manuel!
I'm excited to hear that we've helped you create a better workflow! This is what we ultimately strive for - to help organisations become the best version of themselves :)
I'd love to hear more details about the notification bug so we can fix it.
Also, it would be a great insight to learn which views lack the necessary information for you.
Could you kindly reach out in the support chat on your dashboard and let us know about these?
Love,
Johanna from Zelos
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zelos is a life-saving for communities
Publié le 24/10/2022
Avantages
Zelos is a platform that allows our Community Social Welfare Center to quickly organize additional volunteers to deliver hot lunches and support retirees and low-income families during the Covid-19 pandemic. We liked the fact that the platform allows us to build logistics for hundreds of partners in the shortest possible time, thanks to the tools provided by Zelos. In those days we had to cope with an unprecedented number of requests because people were isolated. Zelos made it possible to speed up communication within the team and volunteers. The availability of the platform on smartphones, tablets (iOS and Android) and computers (Zelos has also a web version) allows you to quickly share information and results about the tasks in a few clicks, both to volunteers and employees of our community.During our volunteers' work in the spring, we were able to have hundreds of meals, run dozens of errands - such as shopping for medicines and products, as well as offer our customers such opportunities as distance learning assistance or just chatting. In the future, we’re going to use the platform for its intended purpose - to coordinate volunteers at local gatherings. However, the pandemic situation has proven that the platform can be suitable for many other life situations.
Inconvénients
The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app. Chat with the admins would be useful in many situations where the volunteer does not have enough information to deliver a particular request (for example, a changed address or time of delivery of a parcel).From a technical point of view, we did not have big problems with the installation of Zelos by our volunteers and workers. The Zelos application is simple and easy to use, and this is an important reason why we preferred this solution in our work.
Réponse de Zelos
Thank you so much for the thorough review, Pavel! It is great to hear about the success of your productive community!
You are right, we did not have chats in early 2020 - but by now we have added this missing feature. Now you can also have chats in Zelos, either in groups or 1:1!
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential for effective volunteer management
Publié le 14/09/2022
Avantages
Easy and direct task management for both the admins (department coordinators) and the users (volunteers). The product was essential in our specific need to gamify our volunteers' experience.
Very few users ever had questions about how to use the product or refused to join at all, so we got almost everyone on board. Integration with our work was easy and has continued to be over the years.
Inconvénients
Over the years the gamification aspect has become less central to the product so although the information is available to admins, it is not anymore to users. Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).
Réponse de Zelos
Thanks for the kind words, Sandra!
We hear you about bringing more attention back to gamification. We're definitely planning to give more love to the feature later this year, and return the public leaderboards + an activity overview dashboard. Keep an eye out for our product updates newsletter so you'll be the first to know when the upgrades roll out ;)
- Johanna
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Can't imagine working without Zelos!
Publié le 14/09/2022
Super!
Super!
Avantages
Easy to use, only features that are relevant, no fancy shiny useless stuff.
The best of all is customer service! Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.
Inconvénients
The "add task" button should not be stuck in upper right corner, should stay on screen also when scrolling down on page.
Réponse de Zelos
Thank you so much for the encouraging review, Ave Gail! Looks like we're doing something right ;)
I believe the inconvenience of the "new task button" scrolling away occurs on in desktop view (on mobile, it's in a fixed position).
I'll bring this up at our next design meeting to see if there's a good way to bring the same experience to the desktop view!
- Johanna
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zelos is a great tool for gamification!
Publié le 21/09/2022
Avantages
Our Changemakers' journey with Zelos was great due to the fact that really eased the challenge of how to gamify our youth programs. The customer service was always eager to help and answered our questions quickly. It is relatively easy to customize the customer journey and adjust different settings.
Inconvénients
Whilst using Zelos app, sum bugs appeared that sometimes slowed our pace.
Réponse de Zelos
Thank you for the review, Merili! It's awesome that you've chosen Zelos to support your youth programme.
With any bugs you encounter - do report them through the customer service chat on your app dashboard (or e-mail us at support@getzelos.com), so that we can fix them as quickly as possible!
- Johanna