Avis clients sur Xtensio

The options I have for professional presentations are varied and good enough
Great customer satisfaction, I have received an answer to all my questions in less than 24 hours.
Very intuitive in handling the formats when adding or removing new text or graphic modules

Sometimes I am frustrated that I cannot get the same characteristics between modules.
The basic plan does not have the option of using more colors.
When we want to paste content from PDF or power point like charts or graphs, it seems a little complicated to make it match the final destination.

It is modular - if your content needs align with an existing template, it is quick and easy to create a customized high-quality and informative infographic. Wide range of customization options. Things work pretty much as you'd expect them to. Excellent customer support.

Although there are lots of options, the existing set of templates feels constrained - if they serve your specific needs then you are in luck. If not, you can create a template from scratch but without a lot of guidance.

I will say up front that the templates are good - BUT....be prepared for hours of frustration

Im on the paid service. However, if I want to use a colour I need to look up the hex code and then past it in.
There is no font duplication button similar to that you would find on any Microsoft product, Mac Pages etc.
The software is VERY jumpy when you need to move boxes around.
Ive been on this software for a while - and in that time have seen ZERO IMPROVEMENTS. They are very good at trying to get you to upgrade though in order to get base level specs which you should be entitled to anyway - especially as I have a paid annual subscription.
The staff tried to mislead me into a more expensive plan - then sent 10 emails arguing with me that she didn't mislead me (summary of correspondence below so make your own mind up)
**I just went to cut and paste the correspondence into here and can see that she had deleted it to remove a track record of it**

For me, Xtensio is an easy-to-use app that lets me create marketing document, presentation and attachments easily, with a minimum of effort. The fact that I can include my Xtensio publication as a link in an email or text message is a big plus. People that I contact also appreciate the ability to click on the link in my email and see the document I'm referencing. Above all, ease of composition.

RG

No cons. Frankly, I have never used a piece of software that was so easy to set up and use.

It allowed us to build a one pager for free!

There are certain things - not being able to move images to the correct spot on the page, some rigidity format wise, that are a little bit frustrating to work with.

Template are really nice to create beautiful presentation and document.
It's a good way to help business that don't have graphic designer or cannot pay for one.
Since i started using Xtensio there is a lot of new option that have been added like customize the template with the colors of the business by just go on the website and extract them.

They only cons it's you cannot be two at the tome in the same document or modification are going to be messed up.

All of you need about Byuer Persona is on Xtensio. Bio, details, images, demographic date.

I Just use Buyer Persona feature. I cant speack about others.

I love the persona development tool, which allows you to use a template to build out your customer demographics in a clear and useful way. I love that you can edit it in tandem with others, like a Google Doc, making it an excellent activity to do as a marketing team.

Many of the features are paid, like inviting others to collaborate in the document, or downloading your completed personas to a pdf.

Professional and elegant designs plus well-structured documents.

Even though there are many templates in Xtensio, I wish to see more and more in the future.

Easy to use. Accessible. Great customer support.

Hard to move pictures and icons in the exact spot.

Made one document, fairly easy to use and intuitive.

No Refund policy after purchase
Glitchy log in and account creation process
Non-responsive technical support and customer service
Text boxes are no longer accessible once base text is deleted. You have to delete it and create a new one

As a new business jst starting this year, I needed Xtensio to do a one pager to sell my new product and took few minutes to understand and master the program. Also, the final result is really nice and professional

Not a lot of settings for free trial, can't download the final product without paying 25$ US

I’ve only really used the custom templates for customer profiles. I’ve found them simple to use and edit. Useful for customer profiles when doing marketing or service design.

I think it seems quite expensive given that with little effort, most of its features can probably be replicated in a more manual way.

Nothing - they have caused me nothing but problems

The fact that I spent 12 hours working to a deadline using the tool to create persona's, and then asked to cancel my rolling conscription as I only needed the service as a one-off. Before I had time to download the personas in a PDF format, my account was simply DELETED. I received an email from someone explaining that they don't allow you to cancel your subscription and then continue using the product for the remaining time in the month that you have already paid for.

Before I had a chance to see and reply to the email, I was given 48 hours warning, supposedly, my account and all the work I had completed for a client and their deadline for the last two days was gone.

I actually cannot believe that a company could actually be so tight-fisted to do that to freelancers. Absolutely disgusted.

Of course, I have invoiced Xtensio for my lost work, but I doubt I'll ever get any remuneration from them unless I pursue legal action directly.

Do yourself a favour - avoid this scam!

Ease of Use
Dynamic capabiliaties to change information on the fly for the whole group to see
Variety of templates, formatting blocks

Intuitive ability to automatically transform dashboard to well laid out printable documents. With foresight you can layout dashboards to accomplish this, however, needs address if this is a need from the start not when you are finished creating it.

Very nicely designed and easy to use as there are many templates available.

Pricing is ridiculous. For the free version you get very limited file size so an upgrade to the Pro Plan is going to be necessary, which is fine. But once you downgrade (even if it is the first day in your new billing period) they delete Everything. You have no option to save your work for the future when you may upgrade again to edit the previous work.

This product is extremely user friendly and that’s what I like most, it even has options that allow you to get more in detail and design to your liking if you are more of a tech savvy individual

The lack of permafrost template options, currently there are only one per type I.e resume, agenda etc...

It's a nice software for creating presentations with several templates divided into respective categories. The templates have modern look, there can be added several sections to the templates like social media icons with inserted links, email form and other modules.

The cons are as follows: the software is not free, which means one cannot download the result in PDF or PNG formats which are only available in upgraded purchased plan mode. The software does not allow to use more than one template in free mode. Thus having a nice templates, the software offers very limited functions for free usage.

A nice set of templates
Good instructions.
Good quality exports.

Not a lot of graphical backgrounds.
Why not export to Word / pages / powerpoint instead of pdf. anyway it is simpler to edit the text there and make small changes. And there are plenty of PDF to DOC converters... so give this options as an addon for extra money. people will like it.
The UI is jumping a lot and not very responsive sometimes. especially when dragging contents.
Not a lot of diagramming capabilities. example - radar charts for product comparison etc.

It's like having a graphic designer + art director + publisher to do great one-pagers and briefs!

Lack of more free fonts in the basic version.

Xtensio has some great templates and is easy to get started. Navigation is simple once you've used it a few times.

I don't like the notifications/chat pop up - there is always a message for me and it's usually not something I need but I feel obligated to click it because it's displayed right in front of me.

Great documents, easy to use. No designer is needed

The undo buttom doesn't work as I am expected

The clean design and layout options present an institutional image.

It feels like I am designing a website at times. I am often frustrated by needing to modify the HTML code in order to edit the line spacing and the limited ability to adjust image size.

I operate a brand management company and the templates make it easy to make different brands across different industries.

I can’t name anything. Superior software!

- Lots of templates
- Great options for incorporating into presentations
- Really responsive team

The UI for editing specific canvases is a little clunky at times, but nothing that gets in the way of being productive.