Avis clients sur Embark Campus

Once an application is set up, it's super easy to use the software. We are able to save a ton of paper not printing applications as we can review online from computers and tablets, etc. It's also made the rate of completed applications increase as recommenders are invited to submit recs online (it's lessened the number of recs emailed to our office)

It's a little clunky moving back and forth between the test site and the live site - which makes for some confusion. Also, adding reviewers can be cumbersome but the support team is always there to help.

Years later, Embark is remains our most valuable tool in terms of running our fellowship program. We receive thousands of applications, and Embark helps us manage them easily and seamlessly without the need to add additional staff. The support team is truly fantastic.

Embark truly is fantastic, and I can't identify a single con about Embark. Any issues we've had with implementation has been quickly fixed by their engineering team.

The ease of use for both admin and users.

The search function is a bit frustrating at times

It is user friendly and easy to use. The features are just what we need for the admissions process (we really appreciate the recently-added "duplicate" view). We also appreciate how quickly we receive assistance, when needed.

The difference between filters and rules is a bit hard to grasp, but we make it work.

The on boarding and implementation was great. Once the system was configured we were able to start using it immediately. It was a seamless transition from previous software to Embark.

I do not have much negatives to say about the software, if there has been a concern the team has been responsive and quickly resolves it.

I love that Embark was able to create exactly what we'd been looking for for years! I also love their customer service, which is amazing!

I can't think of anything I don't like about Embark.

We did not use Embark through the pandemic. I was pleasantly surprised at all of the improvements that made the admin side more user friendly.

There is nothing that I can think of now.

Embark will listen to our requests for changes and respond promptly.

We are pleased with the product and the Embark management.

This platform is great!. It's incredibly easy to learn and navigate, meeting all of our needs. It enabled us to have much faster access to real time application data. The customer service is outstanding - [sensitive content hidden] are so friendly, accommodating, and responsive, and worked long hours to ensure we were ready for our launch. We appreciate their support!

Our team would like to see how we can build in more connections between the different “views” and “grids” (ex: being able to see which applicant was nominated by which person in the “applications grid”).

Development time was optimal - we got our end product fast.Embark offers superb customer service.User-friendly - for management and end-users. Easy to manage and make changes to the product once it is in use.

The system doesn't have email reminders for a particular group of users (no main users), and I learned they are already working on that.

Easy to use product with outstanding support.

User experience could be improved and more automation/integration would be appreciated.

The software is very user-friendly and easy to navigate, with clear instructions and a straightforward layout.

The software can be expensive, particularly for smaller institutions or organizations with limited resources.

I loved the ease of use from a volunteer/student standpoint as well as from the behind the scenes standpoint. Uploading and downloading information is easy and the logic that can be applied behind the scenes (if this is clicked, than that happens) seems to be endless!

More CRM functionality would be a great addition, and Embark is really good about checking in to see what updates should be made and making them happen! They are ever evolving - in a good way!

I am grateful for your employees and support personnel who have helped myself and our team learn the ins and outs of the software, and troubleshoot issues that come up. Most of the time, it's user error, and your patience and quick responses have been very appreciated. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] in particular, have been very attentive, professional, and a pleasure to work with.

There are often times what I would call glitches that we run into that slow down some of our work, that I wish could be corrected system wide. For example, many of our applicants report issues with being able to upload materials (their uploads get stuck on "converting," and this has been an ongoing issue for at least a year. We have a stock answer for these folks to try a few things and then contact support, but why can this be resolved system wide. It creates a lot of extra work on our end, and confusion on the applicants' end.

Ease of use from one platform to another as transitioning information from Embark to Excel, word doc... etc.

Hard to change order of fields when you have set up a form

I love the look and feel of Embark from the user perspective. For our program, it is also very convenient as we can rollover and copy previous applications and make the minor adjustments for the upcoming round of solicitations. We also really enjoy the review side and how easy it is for our reviewers to simultaneously view the application and in the same window, write up their review. Pretty much anything we have needed or asked for, we have been able to accomplish. Embark has cut down our manual hours drastically with regards to some of the annual work our program does. Also the customer service and help desk is tremendous. They are quick, efficient, and have never let us down; this support was paramount in our decision to purchase and continue with Embark.

There isn't anything that I don't like. Honestly, Embark has been a pleasure to work with.

The flexibility and ability to customize is important to our organization.

We would like to have slightly more customization.

Applicants seemed to have an easy time uploading. Judges, for the most part, also navigated well within the system. Customer support was stellar; above and beyond to help us out.

We've already been working with Embark on a very small, fixable listing option on the homepage.

Ease of use and functionality. Easy to download data into Excel which we use when we start our shortlisting process.

We lost 2-3 years information when they changed over to a new platform