
SmartDraw
Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
110 avis
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Un logiciel professionnel de mind mapping et de cartes heuristiques
Publié le 24/01/2023
Avantages
SmartDraw est un outil facile à utiliser qui permet de créer de nombreux calendriers, des graphiques, des plans, des cartes, des organigrammes et également des planogrammes, des graphiques et diagrammes à l’aide d’ un grand nombre de modèles disponibles. En outre, grâce à ce programme, il est également possible d'importer, d'exporter et de partager ses différentes productions. Compatible avec Windows et Mac, SmartDraw fonctionne aussi en ligne et rend possible l’ intégration des logiciels de Microsoft Office, de GSuite et de Google Workspace. Aussi, il est possible d’insérer tous les objets créés dans un fichier doc powerpoint ou sheet ce qui est très pratique et optimise le travail collaboratif. Enfin, il est possible de créer des Cartes mentales, des arborescences, des schémas heuristiques et de pratiquer le brainstorming avec ce logiciel professionnel complet qui aidera les professionnels à augmenter leur efficacité et à améliorer leurs performances. En prime SmartDraw est doté de fonctionnalités spécifiques pour les professionnels du droit et de la justice. Cet ensemble très complet de fonctionnalités est proposé pour un prix mensuel très raisonnable lorsqu'on travaille en équipe
Inconvénients
L'interface n'est pas toujours claire et peut parfois manquer de flexibilité
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
SmartDraw - Logiciel de creation de diagrammes
Publié le 24/11/2022
Selon mon experience, nous avons utilisé SmartDraw dans l'equipe afin de pouvoir illustrer des organigrammes pour expliquer un projet, ou illustrer le design d'un site web par exemple.
Avantages
La chose que j'apprecie le plus dans SmartDraw est la simplicite de ce logiciel. C'est tres facile à apprendre et on peut commence immédiatement à créer des diagrammes.
Inconvénients
Le moins apprécié dans ce logiciel est que certains outils sont difficiles parfois à trouver. Mais heureusement, il y a le support pour aider.

- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
So Glad I Discovered Smart Draw!
Publié le 24/06/2018
The ability to create powerful, moving charts and mind maps.
Avantages
My absolute favorite thing about SmartDraw is the simple drag and drop to build out anything from mind maps to flowcharts and more. An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.
Inconvénients
The design of the dashboard could be better. It is a bit boring for all that it does. The layout would be better if I had the whole screen and the options to drag and drop were at the top.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Basic floor plans but easy to use
Publié le 25/04/2019
I've used other floor planners and this one is definitely the easiest to use at a great price.
Avantages
It's very easy to draw up a basic house floor plan.
Inconvénients
Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.
Réponse de SmartDraw Traduire en Français
Hi Nicky,
Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.
International: +1 858 225 3300
US: 800-768-3729
email: support@smartdraw.com
-Chris
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
SmartDraw - Not quite a Visio replacement-- but pretty close
Publié le 19/08/2020
SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users.
It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.
Avantages
Lots of examples and help videos
Enterprise discovery tools are great but expensive
Inconvénients
Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality.
*) Layers don't really stay intact.
*) Significant amount of the custom formatting gets lost.
*) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 3.0 /10
Payment Plan a deterrent
Publié le 04/02/2020
Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.
Avantages
Great software for flow charts and process maps. Used extensively for 3 years under a one time license.
Inconvénients
Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.
Alternatives envisagées
diagrams.netRéponse de SmartDraw Traduire en Français
Hi Simon,
Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right.
Anything more, please let us know.
Thank you,
Chris
support@smartdraw.com
800-768-3729
+1 858 225 3300
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Powerful tool for designing software
Publié le 25/03/2019
Over-all experience as per my requirements is good and doing my work done easily and fast.
Avantages
Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.
Inconvénients
When I used i didn't find multiple user facility.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
I use SmartDraw to prepare visual documents in management area
Publié le 16/02/2018
communication support and good way to share knowledge with others
Avantages
SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).
Inconvénients
I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Review of SmartDraw
Publié le 27/04/2022
Avantages
If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.
Inconvénients
When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.

- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Smart draw is very user friendly, i am able to show others how to do the basics really easily.
Publié le 18/01/2018
Avantages
Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.
Inconvénients
I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Ease of use as a trial
Publié le 03/12/2019
Product was pretty good to use as a beginner. Not over stuffed with functions. But those functions you may want
Avantages
Program was a little easier to use then some other programs. Wasnt overly difficult
Inconvénients
Not as good features that other programs offer. expecially if your a advance person in design
Réponse de SmartDraw Traduire en Français
Hello Christopher,
Thank you for the positive feedback. We are constantly adding new features to SmartDraw and love to hear new suggestions. If there is a feature you would like to see, please let us know and we can add it to the software.
-Chris
US: 800-768-3729 or 858-225-3300
International: +1 858 225 3300
email: support@smartdraw.com

- Secteur d'activité : Institutions religieuses
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Quickly update drawings, org charts and floor plans to keep your team moving!
Publié le 06/06/2018
Very easy interface to work with, and that helped me quickly set out the office layout for our 100 person team and modify as people's requirements changed through the process.
Avantages
I've used this for years to plan out the cubicle layout of our office, the details and features make it very easy to visualize and help people determine the best fits. Once you get the general structure it's really easy to keep things up to date.
Inconvénients
A little bit of learning curve and the huge variety of detailed images available is a little hard to navigate.
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great platform for simple submittal drawings.
Publié le 10/01/2018
If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.
Avantages
Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.
Inconvénients
It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.
Publié le 07/06/2018
Avantages
With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.
Inconvénients
-Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
First time I used to submit a drawing for my business and it took me no time to complete my...
Publié le 25/07/2018
It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was one of the first steps to get an approval.
Avantages
Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects. One of the requirements for my business was to submit a blueprint and I was told I need an Architect for that but I was also told that if I can draw and provide details in my drawings, it will be accepted so I purchased SmartDraw although I have no knowledge how to use it. It was easy...really.
Inconvénients
It didn't have some of the drawings I needed so I have to improvise. This took me a little time come up with the desired drawing of object I needed; but it still worked.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
A Review of SmartDraw
Publié le 10/02/2020
I have had only positive experiences with the use of Smart Draw
Avantages
Smart Draw is relatively easy to use. It has all the various kinds of charts and graphs on its website you can imagine.
Inconvénients
Smart Draw does not have any negative features. I used it to teach Quality Improvement concepts. It was great!
Réponse de SmartDraw Traduire en Français
Hi Karen,
Thank you for the positive review. Glad to hear SmartDraw is working well for you. If we can help in any way, please let us know. We offer free phone and email support should anything be needed.
Thank you,
Chris
support@smartdraw.com
858-225-3300
-
Provenance de l'avis
Note globale
Love the mind mapping feature!
Publié le 29/12/2011
I've been using SmartDraw for about two months as a tool to help manage my projects. What I love about SmartDraw is the Mind Mapping feature, which allows me to create tasks in a visually friendly way that mimics brainstorming. It's been very helpful to me when starting out a project. I also really like the way we can add owners to each task in the same view. And the best part is, the information will get transferred to a Gantt chart or a timeline with the click of a button. Once you've filled in the details, you can push the information to a powerpoint slide to share with key stakeholders, again, with just a click of a button.
There are many more features within SmartDraw that I am intrigued about but haven't had the opportunity to explore yet. I plan on playing with SmartDraw more once my current projects slow down.
Avantages
Well organized and very easy to move data to other Microsoft Office applications (including Microsoft Project) or Adobe .pdf. There are also some great graphics and geographic maps in the library for use with presentations, flyers, floorplans, etc.
Inconvénients
In the Gantt chart, there is a limited number of columns that can be used.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
For those who are Visual Planners
Publié le 21/04/2022
Avantages
I was a programmer in the 70's and flowcharts and diagrams were how we designed applications and programs. SmartDraw was a great tool to get ideas "on paper" without having to draw it out, erase changes and store the diagrams in a file folder. It was a great transition to a digital format.
Inconvénients
No tool is a "perfect fit" for everyone and doesn't solve every need but this fills the diagram need nicely.
- Secteur d'activité : Internet
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Professional 2D Floor Plans at affordable price
Publié le 10/01/2018
Imported 2D flow into network management system.
Avantages
2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.
Inconvénients
At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Offers Easy to Use Templates with Professional Looking Results
Publié le 20/11/2019
This is a program that allows the easy and quick development of charts and graphs that can be incorporated into our client proposals.
Avantages
The software offers a great assortment of templates, including charts and graphs, that I quickly develop and use for client proposals. The results are always sharp and professional looking.
Inconvénients
The only drawback is that the software works with my Windows Desktop computer but I can not use the software on my Mac.
Réponse de SmartDraw Traduire en Français
Hello,
Thank you for the positive feedback. If it helps, we do offer an online version of SmartDraw that can be accessed from your Mac. If you log in to the downloaded version and the online version using the same email address, you can share and work on drawings between the two. Purchasing a Windows download includes one year of free access to the online version. Please let us know if we can help in any way.
-Chris
US: 800-768-3729 or 858-225-3300
International: +1 858 225 3300
email: support@smartdraw.com
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Can easily create organizational charts
Publié le 08/06/2017
Create Organizational charts, for the most part, with ease.
Avantages
I love that I can set up an organizational chart fairly easily and make it as large as I'd like to.
Inconvénients
Wish there were more printing options for a large chart. Though it's fairly user friendly, it also has some challenges. I wish it was a little easier.

- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A wonderful software to generate a Process Flow Diagram and others things
Publié le 11/04/2018
great software
Avantages
Very well to make Process Flow Diagram which is very important in any industry to manage process and design data.
Inconvénients
Sometimes dows not work very well. You cannot open files between different version, in others words if you make any work at x-version after you cannot open the same file in another version which is a bad aspect because must be compatible between version.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
SmartDraw helped us to remap our warehouse getting a product out much quicker
Publié le 10/03/2018
Avantages
We used SmartDraw to reorganize our warehouse. It was quick to drop in wall dimensions, racking, conveyor belts and obstructions like support beams. Everything is pre-rendered and you input the dimensions of your equipment to customize it. It also allows for colors to be added to help in identifying different racking styles or belt types.
Inconvénients
We use the web-version and for the size of our warehouse it can slow the system down and make it difficult for making a quick adjustment to be made. Something simple like moving a row of racking can take several minutes instead of seconds. I used the trial PC version and did not have these issues, so it appears to be a web-only issue.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Used for org and flowcharts
Publié le 02/12/2021
Avantages
This was the first software I found for flowcharts where there were enough features to work quickly and I didn't run into any problems where I couldn't achieve something. Objects + lines stay connected and the tools actually help you make the chart quickly and easily in an organized manner. Many other programs expect you to do a lot manually like placing the line which wastes time and is frustrating.
Inconvénients
Was not impressed with the styling options for the charts.
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Strong tool for creating charts graphs and diagrams
Publié le 19/10/2017
Avantages
Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.
Inconvénients
Could have benefited from exporting in Visio format and not as competitively priced as some other options