SmartDraw

4,1 (113)
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Outil de création pour tout type de graphique et de diagramme

Note globale

4,1 /5
(113)
Rapport qualité-prix
3,7/5
Fonctionnalités
4,1/5
Simplicité d'utilisation
3,9/5
Support client
3,9/5

83%
des utilisateurs recommandent cette application
Classer par

112 avis

José
José
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Tout une modernité

Publié le 14/10/2023

Pas mal dans l'ensemble

Pas mal dans l'ensemble

Avantages

Possibilité de faire de gestion et organigramme

Inconvénients

Beaucoup de fonctionnalités mais mauvais service

Delphine
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Un logiciel professionnel de mind mapping et de cartes heuristiques

Publié le 24/01/2023

Avantages

SmartDraw est un outil facile à utiliser qui permet de créer de nombreux calendriers, des graphiques, des plans, des cartes, des organigrammes et également des planogrammes, des graphiques et diagrammes à l’aide d’ un grand nombre de modèles disponibles. En outre, grâce à ce programme, il est également possible d'importer, d'exporter et de partager ses différentes productions. Compatible avec Windows et Mac, SmartDraw fonctionne aussi en ligne et rend possible l’ intégration des logiciels de Microsoft Office, de GSuite et de Google Workspace. Aussi, il est possible d’insérer tous les objets créés dans un fichier doc powerpoint ou sheet ce qui est très pratique et optimise le travail collaboratif. Enfin, il est possible de créer des Cartes mentales, des arborescences, des schémas heuristiques et de pratiquer le brainstorming avec ce logiciel professionnel complet qui aidera les professionnels à augmenter leur efficacité et à améliorer leurs performances. En prime SmartDraw est doté de fonctionnalités spécifiques pour les professionnels du droit et de la justice. Cet ensemble très complet de fonctionnalités est proposé pour un prix mensuel très raisonnable lorsqu'on travaille en équipe

Inconvénients

L'interface n'est pas toujours claire et peut parfois manquer de flexibilité

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

SmartDraw - Logiciel de creation de diagrammes

Publié le 24/11/2022

Selon mon experience, nous avons utilisé SmartDraw dans l'equipe afin de pouvoir illustrer des...

Selon mon experience, nous avons utilisé SmartDraw dans l'equipe afin de pouvoir illustrer des organigrammes pour expliquer un projet, ou illustrer le design d'un site web par exemple.

Avantages

La chose que j'apprecie le plus dans SmartDraw est la simplicite de ce logiciel. C'est tres facile à apprendre et on peut commence immédiatement à créer des diagrammes.

Inconvénients

Le moins apprécié dans ce logiciel est que certains outils sont difficiles parfois à trouver. Mais heureusement, il y a le support pour aider.

Betzabe
Betzabe
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

SmartDraw is a software with potential and it's amazing the plenty of things you can make with...

Publié le 21/06/2018

I take a very good experience with this software, design electric diagrams was very easy with it.

I take a very good experience with this software, design electric diagrams was very easy with it.

Avantages

-The customer support is very efficient
-Is user-friendly
-It has a lot of functionalities
-You can learn how to use it quickly

Inconvénients

-In comparison with others software, this has several disadvantages, especially in terms of
esthetic and number of items

Christopher
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A great software for creating charts

Publié le 07/01/2023

A great 1 year plus experience using smartdraw for designs and all. Still have some certain...

A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on

Avantages

First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch

Inconvénients

Although there are some features that I haven't tried yet, the rest are working just fine for me

Marc
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

SmartDraw - Not quite a Visio replacement-- but pretty close

Publié le 19/08/2020

SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If...

SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users.
It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.

Avantages

Lots of examples and help videos
Enterprise discovery tools are great but expensive

Inconvénients

Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality.
*) Layers don't really stay intact.
*) Significant amount of the custom formatting gets lost.
*) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.

Nicky
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Basic floor plans but easy to use

Publié le 25/04/2019

I've used other floor planners and this one is definitely the easiest to use at a great price.

I've used other floor planners and this one is definitely the easiest to use at a great price.

Avantages

It's very easy to draw up a basic house floor plan.

Inconvénients

Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.

Réponse de SmartDraw

Hi Nicky,

Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.

International: +1 858 225 3300
US: 800-768-3729
email: support@smartdraw.com

-Chris

Gulshan
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Powerful tool for designing software

Publié le 25/03/2019

Over-all experience as per my requirements is good and doing my work done easily and fast.

Over-all experience as per my requirements is good and doing my work done easily and fast.

Avantages

Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.

Inconvénients

When I used i didn't find multiple user facility.

Stephany
Stephany
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

It gives us the ease of choosing when creating powerful and flexible diagrams that have so...

Publié le 30/04/2018

Avantages

We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.

Inconvénients

You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve

John M.
John M.
Note globale
  • Secteur d'activité : Logiciels
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A great alternative to MS Visio and other "flowchart apps"

Publié le 10/10/2017

Avantages

I have used this product with several customers migrating from the old ISO9000:2008 to the process approach in the new ISO9000:2015.

Inconvénients

Awkward use of cloud storage versus desktop storage. File folders are not obvious in the new version.

Teddy
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

The perfect software for edit and modify with vector tools

Publié le 08/06/2018

Avantages

This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.

Inconvénients

It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.

Raul
Raul
Note globale
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good option

Publié le 18/07/2019

good

good

Avantages

Complete can be elaborated simple and complex flows has greater scope that allows to make multiple forms

Inconvénients

a high cost but the trial option allows you to see its benefits

Réponse de SmartDraw

Hi Raul,

Thank you for the positive feedback. If we can be of help in any way, please do not hesitate to reach out to us.

International: +1 858 225 3300
US: 800-768-3729 / 858-225-3300
email: support@smartdraw.com

-Chris

Omar
Omar
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 0.0 /10

Don't get this product

Publié le 01/10/2018

Avantages

Specific to my needs, it allowed easy creation of an ER diagram.

Inconvénients

Software is incredibly rigid and buggy. I saved my diagram and tried to open it again and the service would crash. I have also heard that if you download it as a desktop application, it cannot be uninstalled afterwards. This is a serious issue that needs to be fixed.

Vikram
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Professional diagrams and charts with SmartDraw

Publié le 25/02/2023

Overall, I have had a positive experience using SmartDraw and would recommend it to others looking...

Overall, I have had a positive experience using SmartDraw and would recommend it to others looking for a reliable and user-friendly diagramming tool.

Avantages

SmartDraw also offers a wide range of templates and symbols to choose from, making it easy to create custom diagrams and charts that suit a variety of needs.

Inconvénients

One potential drawback of SmartDraw is that it may not be suitable for all types of users, particularly those who require more advanced features or customization options.

Mark
Note globale
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Frustratingly buggy, and bad tech support.

Publié le 12/04/2021

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other...

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.

Avantages

The interface would be great if it worked. At the price, it would be a great value, if it worked.

Inconvénients

1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround for this bug, for me. Which brings me to:
2. When you contact customer support via email they are absurdly unhelpful. The last time I sent a bug report in, I included step by step instructions for reproducing the bug. Every single reply I received had nothing to do with the bug. I continued to ask "could you reproduce this bug on your end?", a question that they never answered once. Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.

Graciela
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

SmartDraw a great tool for everyone

Publié le 23/07/2022

I really like this software, it was absolutely useful.

I really like this software, it was absolutely useful.

Avantages

I really like the differents tools that this software provide us, I'm a lawyer and for some diagrams this software let me have a great experience, I really like it, this software it's absolutely great

Inconvénients

This software was so good, it doesn't have things I don't like but I think that the interface can be more friendly and easy to understand for new users

Mikos
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Needs a bug-fix for the crashing problem

Publié le 21/04/2021

Have used it two days and have yet to complete a simple drawing due to the frequent crashes.

Have used it two days and have yet to complete a simple drawing due to the frequent crashes.

Avantages

Product has many symbol libraries in mechanical/plumbing/industrial/fire protection and more than LucidChart, which is good for my needs. Compatibility with Visio and LucidChart a plus. Menus are generally easy to use.

Inconvénients

Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software is very unstable and crashes repeatedly as another reviewer commented. I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1, I have reported the problem to both Firefox and SmartDraw. It remains to be seen whether SmartDraw or Firefox respond with an acknowledgment of the problem and a stated intention to fix it. I will post an update later in the week, accordingly.

David
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Not a Replacement for Visio/Project

Publié le 27/06/2017

Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now...

Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Avantages

This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Inconvénients

We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Professional 2D Floor Plans at affordable price

Publié le 10/01/2018

Imported 2D flow into network management system.

Imported 2D flow into network management system.

Avantages

2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.

Inconvénients

At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

SmartDraw Review

Publié le 13/11/2022

Avantages

We loved SmartDraw for its ease of use and integration options with other related services.

Inconvénients

For the price point that it arrived with, we least expected a smooth export to Visio which was not possible.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great product but exspensive

Publié le 09/08/2021

Avantages

The deck plans and landscaping templates were critical for our company

Inconvénients

Overall it was good software but it was a bit to expensive for us.

Karen
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

A Review of SmartDraw

Publié le 10/02/2020

I have had only positive experiences with the use of Smart Draw

I have had only positive experiences with the use of Smart Draw

Avantages

Smart Draw is relatively easy to use. It has all the various kinds of charts and graphs on its website you can imagine.

Inconvénients

Smart Draw does not have any negative features. I used it to teach Quality Improvement concepts. It was great!

Réponse de SmartDraw

Hi Karen,
Thank you for the positive review. Glad to hear SmartDraw is working well for you. If we can help in any way, please let us know. We offer free phone and email support should anything be needed.
Thank you,
Chris
support@smartdraw.com
858-225-3300

Arcadio
Note globale
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

It is the special program for the realization of flow diagrams, with a large number of cliparts

Publié le 30/03/2018

Avantages

SmartDraw comes with many types of templates that include flow charts, bar graphs and charts. If you do not find a template that you like, you can create a customized template that suits your project, Photos, and images. Add photos and images to the document with the import to lump sum, copy and paste the commands. You can also import images and photos from your digital camera, and then manipulate them inside SmartDraw until you have the effect you want.

Each template comes with a library of shapes and symbols, to use these shapes and symbols, simply drag them to your worksheet and place them where you want. You can add textures and photos to further improve the document.

It works well with programs such as Microsoft Office, Visio, Microsoft Project, SharePoint, and PowerPoint. And so you can export the mind map to any of these programs to be able to share.

You can export the file with just one click of your mouse. The following graphics formats available to you: JPEG, PNG, BMP, TIFF, and GIF. Export the file to the web or send it anywhere in the world

Inconvénients

It consumes abundant resources if your machine is slow it can become tedious to work, besides its installation is slow

Matthew
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great First Impressions

Publié le 06/07/2021

Great first impression. This is definitely not going to replace a major CAD software, but if you're...

Great first impression. This is definitely not going to replace a major CAD software, but if you're looking for a fairly inexpensive, fairly easy to use drawing software, this is a great option. I only used the free trial so far, but intend on purchasing this software because I was impressed with the value it offers and the usability.

Avantages

Excellent value for the money. Contains a wealth of symbol libraries and is relatively easy to pick up.

Inconvénients

Some of the options for line thickness, etc. can e a bit difficult to locate at first until you get used to it. The snap function barely works sometimes and works too well other times.

Adam
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Smartdraw for Warehouse Planning

Publié le 25/09/2020

Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very...

Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very helpful tool. There are tons of presets for racking, shelves forklifts, pallets. You name it, this software has it.

Avantages

Software is easy to use. The thing I like most about it is that the software run online, all you need is an internet browser and you can access the software. Your projects are also all saved online, you can access your software and files from any computer with an internet connection.

Inconvénients

I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software window. It drives me nuts. There should be an easier way to zoom in and out than clicking the slider and manually zooming.