ClickMeeting

Webinaire à votre façon

Note globale

4,3 /5
(101)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

86%
des utilisateurs recommandent cette application
Classer par

101 avis

Cristian
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Très deçu

Publié le 21/07/2020

J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin de l'outil pour une séance (unique dans un premier temps) Je n'avais pas compris que mon compte allait être reconduit sur le mois suivant automatiquement. J'ai également surestime le nombre de participants et donc payé plus cher que nécessaire. Le deuxième mois m'a été facturé (prolongé) sans que j'ai eu besoin d'une prestation. Le fait que leur service clientèle "primé" n'était pas d'accord pour rembourser cette sur-dépense me paraît abusé, même si tout est certainement contractualisé quelque part sur leur site. J'allais organiser d'autres webinars occasionnels mais tenu compte des conditions limitatives et peu ajustées par rapport aux réels besoins des clients je ne donnerai pas suite. Je trouve que les services ne vont pas du tout dans le sens du client et sont loin des services client proposés par Apple, Uber ou Amazon. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Avantages

Liste CSV et vidéo facile à télécharger.

Inconvénients

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Réponse de ClickMeeting

Dear Cristian. Thank you for your opinion and mentioned cases.
Microphone problems are often caused by:
- another instant messaging service is activated that intercepts the sound signal,
- opening tabs/windows in a browser with a ClickMeeting room.
In these and similar situations, the fastest way is to turn off other messengers and start the meeting in a different browser. The procedure is well illustrated by our infographic: https://knowledge.clickmeeting.com/infographic/how-to-join-an-event/.
Occasionally, a large number of cameras turned on during a meeting may result in sound dropouts when Internet connection is poor. We recommend temporarily deactivating participants' cameras.
Our customer support team helps you quickly in similar cases.
In the event of a refund, they are honored in justified cases. It is difficult for us to respond to matters on the basis of "I did not use the tool, I am asking for a refund". We hope that the client will read the terms of the account.

Marie-lou
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Très bon outil de webinar mais trop instable

Publié le 27/11/2020

Très bon webinar avec un bon rapport qualité / prix comparer au marché. Solution polonaise donc pas EU, ça change !
Fonctionnalités très pratiques et usage dans les systèmes d'information aisé contrairement à d'autres qui nécessitent une installation. En revanche, trop aléatoire sur la stabilité, je me suis souvent retrouvé avec des problèmes de son ou de connexions.

Avantages

- Fonctionnalités pratiques comme les sondages et l'enregistrement
- Rappels automatiques
- Statistiques post webinar
- URL de remerciement

Inconvénients

- Trop instable avec des deconnexions intempestives
- Coupures sons
- Service client anglais et peu aidant, on nous redirige toujours vers des tips et jamais on ne nous apporte de vraies solutions

Alternatives envisagées 

Webex et GoTo Webinar

Pourquoi passer à ClickMeeting

moins cher

Réponse de ClickMeeting

Hello Marie-Iou,

Thank you for the review!
We are glad you enjoy using our platform.

If you require any technical assistance, please send us a message and describe the issue at support@clickmeeting.com

Our Team responds within one working day.

Best regards,
ClickMeeting Team

Maciek
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best choice for online events

Publié le 12/10/2021

Avantages

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Inconvénients

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

Réponse de ClickMeeting Traduire en Français

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Bartosz
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Review

Publié le 01/07/2022

I enjoy using the software.
Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

Avantages

- planning ahead webinars and meetings and select between webinars and meetings (different types of events)
- you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com)
- you can upscale and downscale licence
- sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate.
- real (not bot) customer support
- polish customer support - I don't think I would get any live support from other big tech players

Inconvénients

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this
- you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Réponse de ClickMeeting Traduire en Français

Hello Bartosz,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Good for webinar presenter but not for me

Publié le 22/07/2020

To webinar, I've choosed ClickMeeting last OCT-2018. After 5 times of live broadcasting, I've decided to change webinar S/W. The reason why I find another webinar S/W are below.
- ClickMeeting has limited function to edit on registration page. such as background image, logo uploading. I can't satisfy our customer, so I decided to find another webinar S/W and I found Livestorm.
- ClickMeeting is more expensive compare with Livestorm on my circumstance so I switched.

Although I use Livestorm now, ClickMeeting is a good webinar S/W to person who has need to have a webinar as a rookie presenter.

Avantages

- easy to attend : can attendee on browser via WebRTC technology
- Whiteboard : can annotate about information to attendees
- various function for webinar

Inconvénients

- lack of custom : can't modify screen size and location
- limited function to edit on registration page
- expensive compare with Livestorm

Réponse de ClickMeeting Traduire en Français

Thank you for your valuable opinion and comments. For a monthly package of 100 participants, we offer the price of EUR 70 (Live) or EUR 85 (Automated) and Livestorm EUR 99, we have a cheaper offer.
We offer an additional paid option to change the brand in the account. A white label solution is also possible. Please contact our sales department: https://clickmeeting.com/solutions/enterprise.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good webinar platform with a number of improvement possibilities

Publié le 29/10/2021

Avantages

Inuitive user interface, rich functionality

Inconvénients

Dutch language support is missing
Customizing messages and alerts
Full HD streaming
Cropping when using a virtual camera

Alternatives envisagées 

GoTo Meeting, GoTo Webinar et Eventbrite

Pourquoi choisir ClickMeeting 

Lack of user registration

Logiciel antérieur 

Microsoft Teams

Réponse de ClickMeeting Traduire en Français

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Małgorzata
Note globale
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great tool to organize webinars and live streaming on Facebook

Publié le 26/08/2022

We especially appreciate such functions as adding presenters during event, live chat and final reports after webinar.

Avantages

ClickMeeting is as well easy to use as it was quickly integrated with the software we use. It is much more intuitional and works better than competitive platforms we have used before.

Inconvénients

Being absolutely honest, there is nothing to complain about and if any small problems appear, there is always ClickMeeting support team ready to solve them.

Réponse de ClickMeeting Traduire en Français

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Utilisateur vérifié
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Reliable online meeting room with multimedia options

Publié le 23/05/2019

Avantages

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting.

You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Inconvénients

Here are a few drawbacks of the tool that I have encountered so far:

*Powerpoint presentations display well, but the animations set up in PPT don't work.

*Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth.

*Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them.

*If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room.

*You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Réponse de ClickMeeting Traduire en Français

Hello,
Thank you for the review!
We are glad you enjoy using our platform.
Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Ricardo
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Mixed feelings - has a lot of potencial but not always stable

Publié le 14/03/2019

Avantages

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc.
However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Inconvénients

Not always with a stable connection and our users find it confusing to start the meeting.

Réponse de ClickMeeting Traduire en Français

Hello Ricardo,
Thank you for the review!
We are glad you enjoy using our platform.
If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester
Alternatively, please contact our support team at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Utilisateur vérifié
Note globale
  • Secteur d'activité : Externalisation/délocalisation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Getting to know my employer

Publié le 16/05/2022

It was great getting to know my employer by the kind of software they used

Avantages

I liked that I did not use the software before

Inconvénients

I was a bit an unfamiliar experience at the beggining

Réponse de ClickMeeting Traduire en Français

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Samantha
Note globale
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good Software for webinars

Publié le 28/02/2020

Overall it’s a good product. I still like the automated and on demand a lot.

Avantages

I love clickmeeting and most of their features. It’s simple to schedule a webinar, I love the paid and automated and on demand features.

Inconvénients

One of the cons is that I get a lot of people that get dropped off the webinar. Sometimes they can’t hear me and some can. The app feature is a bit challenging at times as well especially if you want your attendees to chat with you.

Réponse de ClickMeeting Traduire en Français

Hello,
Thank you for the review!
We are glad you enjoy using our platform and ClickMeeting App.
Please contact our support team to resolve the issue at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Jovana
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Meeting a Click Away

Publié le 30/06/2020

Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.

Avantages

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Inconvénients

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

Réponse de ClickMeeting Traduire en Français

Dear Jovana, thank you for your opinion and high marks.
We are pleased that ClickMeeting enables a large amount of interaction with webinar attendees which is valuable for the meeting host.
The large number of options for a novice user can actually be overwhelming. Therefore, we recommend that you check our knowledge base: https://knowledge.clickmeeting.com/. There is a lot of helpful information here, such as instructional videos, e-books, faqs, etc.
We are glad that you are with us, we wish you pleasant work and satisfaction with conducting webinars.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Smooth Video Conference Calls

Publié le 02/11/2018

Avantages

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

Inconvénients

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Jorge
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Very goo tool to do webinars

Publié le 05/11/2020

Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Avantages

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Inconvénients

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

Réponse de ClickMeeting Traduire en Français

Hello Jorge,
Thank you for the review!
We are glad you enjoy using our platform.
Regarding technical problems with the microphone, I recommend that you do a test before the event. Please follow the link to find more information: https://knowledge.clickmeeting.com/faq/is-it-possible-to-save-the-room-set-up-before-going-live
All the best,
ClickMeeting Team

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good webinars deserve a good platform like Clickmeeting

Publié le 30/11/2018

It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.

Avantages

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

Inconvénients

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

Utilisateur vérifié
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to administer

Publié le 21/04/2022

All you need to do the webinar from your home to reach people all around the world. Easy, simple and usefull.

Avantages

ClickMeeting is easy to administer and user-friendly. There is multiple features you can use during webinars. The option that automaticaly sends certificates to participants is a real timesaver. Great and quick technical support if needed.

Inconvénients

Can't see any cons and I've been using ClickMeeting for at least 2 years.

Réponse de ClickMeeting Traduire en Français

Hello,
Thank you for the review.
We are glad tha you enjoy using our platform.
All the best,
ClickMeeting Team

Francisco
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clickmeeting Review

Publié le 05/08/2021

Avantages

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

Inconvénients

The quality of the service is quite good, without any setbacks

Réponse de ClickMeeting Traduire en Français

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Katarzyna
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ClickMeeting: amazing and intuitive tool

Publié le 11/04/2022

Avantages

- polish language version
- easy to use
- nice interface
- great quality of picture and sound
- stable connection

Inconvénients

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

Réponse de ClickMeeting Traduire en Français

Hello Katarzyna,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Peter
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Good webinar tool with many functionalities

Publié le 21/03/2018

Avantages

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Inconvénients

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Hooman
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

clickmeeting is a head and shoulder above its competitors

Publié le 31/07/2018

I use this software on a weekly basis to have our online meetings. Normally 20 - 30 people attend each meeting and we share our screens and use our web cams and audio and everything works perfect. Sometimes we use pre-made presentations and that works good as well.

Avantages

Very easy and user friendly interface.
Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

Inconvénients

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

Adam
Note globale
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great tool for online webinars

Publié le 09/01/2019

Avantages

I used ClickMeeting mainly for Webinars as both participant and lecture organizer. It is certainly a great business tool that allows you to organize a fast and efficient event that gives value to participants and at the same time generates sales. You do not even need your own LandingPage site because everything from A to Z is supported by ClickMeeting. I honestly recommend.

It is also possible to use a mobile application (which often improves the audio quality) or simply to call into the conference.

Inconvénients

Sometimes the quality of the audio is poor, but it can usually be solved by turning off streaming video or using the mobile application.

Réponse de ClickMeeting Traduire en Français

Hello Adam,
Thank you for the review!
We are glad you enjoy using our platform and mobile application.
All the best,
ClickMeeting Team

Stacey
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Stay away

Publié le 14/05/2021

Awful. Can’t talk to anyone. Horrible customer service and support. They have a zero refund policy for any reason. It is terrible and not a customer friendly company.

Avantages

Very little. I thought it would be easy to use. My test runs has no problem but every session I ran had issues. Stay away.

Inconvénients

Not user friendly. Participants have tons of problems. Constantly losing mics or video.

Réponse de ClickMeeting Traduire en Français

Hello Stacey,

We are sorry to hear this.

We would like to inform you that our Customer Support Team is available on LiveChat and also you can contact them by email. You will receive an answer within 1 working day.

Regarding your problem with mioc and video, we always highly recommend to run a test before the event.

If you have any questions please contact us at support@clickmeeting.com

Best regards,
ClickMeeting Team

Maciej
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Easily create a webinar for your audience

Publié le 02/08/2018

Avantages

ClickMeeting is a good webinar utility that allows you to create a live webinar and save the recording. It also has a realtime chat that you can moderate before other users see the messages, so you can avoid having explicit content from malicious viewers.

Inconvénients

The whole tool is a bit old-fashioned and needs a newer version. The quality would also drop at times for no obvious reason.

Łukasz
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Experience with ClickMeeting!

Publié le 30/08/2022

I really recommend it!

Avantages

In ClickMeeting I reaaly appriciate very intuitive layout and good assistance when we need help or a tip.

Inconvénients

For time I did not like that we could not divide participants into groups/rooms. But it has been introduced.

Réponse de ClickMeeting Traduire en Français

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Utilisateur vérifié
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Virtual meeting software with nice features, limited by reliability

Publié le 12/12/2018

Avantages

It offers good features and functionality and allows more customization and branding than other meeting software I have used. It offers a very competitive price point compared to alternatives.

Inconvénients

There were times when I struggled with reliability with the service/software. I would get kicked out of meetings and have to log in again, or audio/video would drop out occasionally.

Réponse de ClickMeeting Traduire en Français

Thank you for your review. We are very happy you've liked our features and branding options. And because we're always interested in improving our service, we'd love to learn more about your issues with the reliability. Could you, please, share more details with us. Maybe there is something we can help you with. https://clickmeeting.com/contact