Avis clients sur ClickMeeting

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Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

- Fonctionnalités pratiques comme les sondages et l'enregistrement
- Rappels automatiques
- Statistiques post webinar
- URL de remerciement

- Trop instable avec des deconnexions intempestives
- Coupures sons
- Service client anglais et peu aidant, on nous redirige toujours vers des tips et jamais on ne nous apporte de vraies solutions

All required features out of the box. Best in class customer support and honestly caring about our special needs. Very solid and stable streaming platforms for huge online events.

Minor parts of the webinar room from the speaker side needs a refresh / redesign, but overall doesn't impact the grand user experience.

- planning ahead webinars and meetings and select between webinars and meetings (different types of events)
- you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com)
- you can upscale and downscale licence
- sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate.
- real (not bot) customer support
- polish customer support - I don't think I would get any live support from other big tech players

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this
- you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

- easy to attend : can attendee on browser via WebRTC technology
- Whiteboard : can annotate about information to attendees
- various function for webinar

- lack of custom : can't modify screen size and location
- limited function to edit on registration page
- expensive compare with Livestorm

Inuitive user interface, rich functionality

Dutch language support is missing
Customizing messages and alerts
Full HD streaming
Cropping when using a virtual camera

ClickMeeting is as well easy to use as it was quickly integrated with the software we use. It is much more intuitional and works better than competitive platforms we have used before.

Being absolutely honest, there is nothing to complain about and if any small problems appear, there is always ClickMeeting support team ready to solve them.

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting.

You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Here are a few drawbacks of the tool that I have encountered so far:

*Powerpoint presentations display well, but the animations set up in PPT don't work.

*Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth.

*Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them.

*If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room.

*You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc.
However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

Not always with a stable connection and our users find it confusing to start the meeting.

I liked that I did not use the software before

I was a bit an unfamiliar experience at the beggining

I love clickmeeting and most of their features. It’s simple to schedule a webinar, I love the paid and automated and on demand features.

One of the cons is that I get a lot of people that get dropped off the webinar. Sometimes they can’t hear me and some can. The app feature is a bit challenging at times as well especially if you want your attendees to chat with you.

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.

I don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

ClickMeeting is easy to administer and user-friendly. There is multiple features you can use during webinars. The option that automaticaly sends certificates to participants is a real timesaver. Great and quick technical support if needed.

Can't see any cons and I've been using ClickMeeting for at least 2 years.

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

The quality of the service is quite good, without any setbacks

- polish language version
- easy to use
- nice interface
- great quality of picture and sound
- stable connection

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

Very easy and user friendly interface.
Despite its ease of use, they didn't sacrifice features, so you almost have all the abilities you expect from a virtual meeting software.

wen you are sharing video, it gives a very high quality; however it needs strong internet connection with great upload speed.

I used ClickMeeting mainly for Webinars as both participant and lecture organizer. It is certainly a great business tool that allows you to organize a fast and efficient event that gives value to participants and at the same time generates sales. You do not even need your own LandingPage site because everything from A to Z is supported by ClickMeeting. I honestly recommend.

It is also possible to use a mobile application (which often improves the audio quality) or simply to call into the conference.

Sometimes the quality of the audio is poor, but it can usually be solved by turning off streaming video or using the mobile application.

Very little. I thought it would be easy to use. My test runs has no problem but every session I ran had issues. Stay away.

Not user friendly. Participants have tons of problems. Constantly losing mics or video.

ClickMeeting is a good webinar utility that allows you to create a live webinar and save the recording. It also has a realtime chat that you can moderate before other users see the messages, so you can avoid having explicit content from malicious viewers.

The whole tool is a bit old-fashioned and needs a newer version. The quality would also drop at times for no obvious reason.

In ClickMeeting I reaaly appriciate very intuitive layout and good assistance when we need help or a tip.

For time I did not like that we could not divide participants into groups/rooms. But it has been introduced.

It offers good features and functionality and allows more customization and branding than other meeting software I have used. It offers a very competitive price point compared to alternatives.

There were times when I struggled with reliability with the service/software. I would get kicked out of meetings and have to log in again, or audio/video would drop out occasionally.