--- description: LogMeIn Resolve : qu'en pensent les utilisateurs ? Lisez les avis sur LogMeIn Resolve, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogMeIn Resolve - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de cybersécurité](/directory/1035/cybersecurity/software) > [LogMeIn Resolve](/software/2055969/goto-resolve) # LogMeIn Resolve Canonical: https://www.getapp.fr/software/2055969/goto-resolve Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2055969/goto-resolve?page=2) > Conçu pour les PME d'aujourd'hui, GoTo Resolve est un logiciel d'assistance informatique tout-en-un qui aide les professionnels de l'informatique à rationaliser leur centre d'assistance en rassemblant tous les outils dont ils ont besoin pour communiquer, identifier des problèmes et les résoudre plus rapidement. > > Conclusion : 214 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 214 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: GoTo - **Pays**: Orem, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Prix à partir de**: 29,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Inde, Irlande, Italie, Malaisie, Nouvelle-Zélande, Philippines, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - API - Accès et contrôle à distance - Accès sans surveillance - Alertes/Notifications - Alerts/Escalation - Assistance à distance - Audit des problèmes - Authentification - Champs personnalisables - Chat en temps réel - Connexion sécurisée - Contrôles/Permissions d'accès - Définition des priorités - Dépannage - Formulaires personnalisables - Gestion de l'assistance téléphonique - Gestion de la configuration - Gestion de la conformité - Gestion de la sécurité - Gestion de logiciel ## Intégrations (10 au total) - ConnectWise PSA - Freshdesk - Freshservice - HaloPSA - JIRA Service Management - Microsoft Intune - Microsoft Teams - SentinelOne - ServiceNow IT Service Management - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de cybersécurité](https://www.getapp.fr/directory/1035/cybersecurity/software) ## Catégories connexes - [Logiciels de cybersécurité](https://www.getapp.fr/directory/1035/cybersecurity/software) - [Logiciels de gestion des appareils mobiles (MDM)](https://www.getapp.fr/directory/613/mobile-device-management/software) - [Logiciels antivirus](https://www.getapp.fr/directory/2307/anti-virus/software) - [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software) - [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software) ## Logiciels similaires 1. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3409 reviews) 3. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (685 reviews) 4. [Milvus](https://www.getapp.fr/software/132287/milvus) — 4.8/5 (298 reviews) 5. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) ## Avis ### "Premier Desktop Remote-in Application" — 5.0/5 > **Shae** | *12 décembre 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication. > > **Inconvénients**: No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future. ----- ### "Would recommend for regular remote support" — 4.0/5 > **Ben** | *12 mai 2022* | Production audiovisuelle | Taux de recommandation : 7.0/10 > > **Avantages**: Remote support works well, good tools for setting up support sessions, plenty of logging options. > > **Inconvénients**: It's a bit more expensive than some other comparable solutions I've used but it's worth the money for longer term users. ----- ### "GoTo Resolve is my go-to for managing customer support tickets and streamlining communication with clients." — 3.0/5 > **Adrian** | *19 septembre 2024* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The software is user-friendly and has helped improve our response time to customer inquiries. > > **Inconvénients**: There is room for improvement in the reporting and analytics features, which would be beneficial for tracking performance and identifying areas for improvement. ----- ### "best of the best cloud based remote desktop Tool" — 5.0/5 > **Giridhar** | *28 mars 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The Most I like in GoToAssist is: 1. We can easily connect using remote desktop and secure 2. We can Access and Control unattended computers 3. Can Send files using this tool 4. Can Control PC and Apple MAC computers 5. Inbuilt Chat option 6. Real time customer Support > > **Inconvénients**: If I can get it for free for a lifetime then there'll be no dislikes about this tool :D > > I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000 customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :) ----- ### "we use this at work for all of our remoting. Works great and has good usable features as well." — 4.0/5 > **Marvin** | *23 juillet 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: This is our go to software for work. Obviously we use the for on demand customer service, but we also use it when we need to remote into a computer or server unattended. One of the great things about this software is the ability to send and receive files during the remote session, making it easy to install software or download log files when troubleshooting issues. > > **Inconvénients**: its a bit pricy, we've even discussed moving to an in house platform for remote software, but some of the features you get with GoToAssist are just not available with in house solutions. > > Great software, great featuers, a bit on the pricy side\! Best benefit is the abuilty to send and receive data such as programs and or error logs. ----- Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2055969/goto-resolve?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2055969/goto-resolve) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées