Avis clients sur Paperturn
Paperturn
Note globale
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Taille de l'entreprise
Temps d'utilis.
139 avis
- Secteur d'activité : Presse écrite
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A positive that's come out of the pandemic
Publié le 10/12/2020
Customer service is awesome! The live chat option is very responsive and always extremely helpful.
Customer service is awesome! The live chat option is very responsive and always extremely helpful.
Avantages
First and foremost, we are a community newspaper publishing company. During the coronavirus pandemic we were forced to cease printing our newspaper for the first time in 16 years. Paperturn allowed us to stay in front of our readers and offer our advertisers an affordable option with a digital publication that looked and worked like our traditional print product. Yet, it offered a dynamic element that our subscribers and advertisers really enjoy. We are now printing again but our digital Paperturn product remains a staple and revenue stream. It integrates well to our online platform and we embed it right onto our website.
Inconvénients
I love sharing stories via Paperturn through social media, but we can only afford 3 flipbooks right now. So after 3 weeks worth of publications the links no longer work.
Réponse de Paperturn
Hi Lorne,
Thank you for your review. It means a lot to us that we've been a help to you during the pandemic. We're glad that our platform could provide you and your readers with a digital publication that still resembled a traditional newspaper.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Meubles
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
What else can it do?
Publié le 19/12/2020
Overall positive - but I need to move to the next level.
Overall positive - but I need to move to the next level.
Avantages
I really like the basic idea of being able to send a flip book to my customers. And they easy to modify as well. But I need to do advanced things at this point and am not sure if Paperturn is the right option. I am starting to look at other products - but before I do, I want to learn what additional features exist that I can use (like embedding a link to a youtube video).
Inconvénients
No major concerns - please see comments above.
Réponse de Paperturn
Hi John,
Thank you for your review! We're glad to hear that you like the ease of use of our platform.
Besides being able to transform your PDF into a flipbook, you can do a lot more with us:
- embedd images, links and videos (from YouTube & Vimeo) into your flipbook
- create your customized URL
- create a lead capture form to collect data from your clients
- insert a shopping cart directly into your flipbook
- and more!
You are more than welcome to book a demo call with us in which we can go through the features you need: https://calendly.com/mikalafrancis/democall
You can also take a look at our help guide, in which we explain every feature in detail: https://www.paperturn.com/pdf-flip-book-guide/get-started
If you have further questions to any feature, we're always happy to help :)
Warmest regards,
- The Paperturn.com Customer Support Team
- Secteur d'activité : Banque
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Good quality flip book
Publié le 14/12/2020
Great, but short due to cost.
Great, but short due to cost.
Avantages
User friendly and easy to set up, with a good feature set. Only downside is the monthly fee.
Inconvénients
The cost. Expensive for ongoing hosting.
Réponse de Paperturn
Hi Andrew,
We're happy to hear that you like our platform and features! Thank you for your business and your feedback.
Warmly,
- The Paperturn.com Customer Support Team
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy-to-use for our non-profit needs!
Publié le 06/10/2022
We publish a bi-annual newsletter that needs maximum exposure for both our supporters and constituen...
We publish a bi-annual newsletter that needs maximum exposure for both our supporters and constituents. Paperturn provides that with easy-to-use, shareable features. When paired with our fundraising campaign, we are seeing a 10% growth rate with each issue!
Avantages
For a one-stop shop communications and marketing department, Paperturn provides easy to use features, customization, links, social sharing -- along with the ability to embed flipbooks in our email marketing campaigns and landing pages.
Inconvénients
We have been so pleased with this product, I honestly don't have suggestions for improvement.
Alternatives envisagées
IssuuPourquoi choisir Paperturn
Better pricing and customer service.Logiciel antérieur
IssuuRéponse de Paperturn
Hi Barbara,
Thank you so much for your positive feedback.
It makes us incredibly happy to hear that you enjoy our features.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Textile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Fantastic tool for your on-line catalogues
Publié le 15/12/2020
great experience - good value for money - easy to use
great experience - good value for money - easy to use
Avantages
easy to use tool for our on-line catalogue - flip over gives our customer the impression of reading our physical catalogue ... love the search possibility :)
Inconvénients
not much ... though would be nice if you could download the stats to excel
Réponse de Paperturn
Hi Peter,
Thank you for your great review! We're glad to hear that you like our search function.
You can download your statistics to excel right at the top of your statistic settings :)
You are more than welcome to contact us regarding this or you can take a look here: https://www.paperturn.com/pdf-flip-book-guide/statistics
Warmest regards,
- The Paperturn.com Customer Support Team
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Brochures for orders
Publié le 27/06/2023
It as been an overall great experience for me to use Paperturn. It answers my needs.
It as been an overall great experience for me to use Paperturn. It answers my needs.
Avantages
I love using Paperturn to help my retailers purchase easily just clicking on images to add to their shopping carts. They don't have to use PO forms and product codes and can see faster what they need to buy form us.
Inconvénients
I did not find anything that I did not like with Paperturn
Réponse de Paperturn
Hi Anie,
Thank you so much for your wonderful review! We're thrilled to read that you found Paperturn so useful :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Digital, paperless alternative catalogue
Publié le 19/10/2022
Avantages
Using Paperturn has massively reduced the need to post hard copies of catalogues, saving paper, time, money and carbon emissions.
Inconvénients
I cannot think of any cons! I really cannot think of any cons!
Réponse de Paperturn
Hello Lucy, Thanks for your positive review. We're so glad to hear that Paperturn helps you to go paperless and reduce your costs. Warmest regards, The Paperturn.com Customer Support Team
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easy solution for Business
Publié le 27/06/2023
Very good
Very good
Avantages
The ease of use of Paperturn is superb - just set up and go
Inconvénients
Wish I could get a few more documents for the price
Réponse de Paperturn
Hi Ben,
Thank you for your fantastic review! We're thrilled to read that you found Paperturn easy to use :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Indispensable for freelancers
Publié le 10/12/2020
I keep my portfolios permanently online to attract new customers for my ghostwriting business....
I keep my portfolios permanently online to attract new customers for my ghostwriting business. Paperturn's SEO features have been a great help - I can measure the business I've done that I would not have done without it.
Avantages
Ease of use
Easy embedding
SEO
Convenient short URLs
Inconvénients
I haven't identified a single thing I'd like that isn't there.
Réponse de Paperturn
Hi John,
Thank you for your lovely review. Your feedback means a great deal to us, and we are glad that we've ticked your boxes in terms of our SEO-friendly features!
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Paperturn is a perfect digital catalogue solution
Publié le 06/10/2022
Using Paperturn as our digital catalogue solution has been a dream. I've used the online support...
Using Paperturn as our digital catalogue solution has been a dream. I've used the online support which has always been excellent and I've been so impressed with the regularity of updates and improvements which continually add to the product's excellent value for money.
Avantages
It is so so easy to use and transformed our pdf catalogues at the touch of a button to make them so much more useful and interactive for our customers.
Inconvénients
Nothing - it's all great. I can't think of a single thing to complain about!
Réponse de Paperturn
Hi Kathy,
We are happy to hear that you enjoy using our platform. We really appreciate your feedback.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent for our business
Publié le 27/06/2023
Overall paperturn has been great for what we need it for!
Overall paperturn has been great for what we need it for!
Avantages
We love that we can host our catalog online and that everything is linked back to our site!
Inconvénients
It takes a little bit of time getting used to but not that bad.
Réponse de Paperturn
Hi Kevin,
We're thrilled to hear that Paperturn has been a valuable asset to your business! Thank you so much for your excellent review :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good quality and easy to use
Publié le 10/12/2020
It has been a very good experience so far (hassle-free).
It has been a very good experience so far (hassle-free).
Avantages
The software is easy to set up and use. We like the professional-looking style that the software provides to our brochures. We find very useful the statistics feature. Another positive sign about Paperturn is that many of our customers normally asked about the platform we use for our brochures. We will definitely continue using Paperturn.
Inconvénients
We find difficult to set up the CNAME. It is frustrating even though we have some decent knowledge of the technical side of things.
Réponse de Paperturn
Hi Rafael,
Thank you for your flattering review.
We're glad that our platform can provide you with a hassle-free digital brochure creating experience!
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Flip book experience
Publié le 06/10/2022
We enjoyed the experience.
We enjoyed the experience.
Avantages
Interactive for the viewer and indicates interest in their engagement by us.
Inconvénients
None. We don’t have any problems with the flip books.
Réponse de Paperturn
Hi Richard,
Thank you for your great review. We're glad that you're happy with our platform.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Taking my digital book idea to an amazing reality!
Publié le 03/07/2023
I am so excited to be able to release my new book in the Paperturn format!
I am so excited to be able to release my new book in the Paperturn format!
Avantages
Besides the ease of uploading material, the bells and whistles that make your publication stand out are amazing. the pop-ups, the embedded videos, and all the other additions make a simple manuscript come alive.
Inconvénients
I'm not sure 100% of the rules about using the pop-ups, etc. I need to fully understand that if I upload some pop-ups and later upload a new .pdf with additional pages, does that mess up the previous pop-ups, having to start over adding them back into the updated .pdf?
Réponse de Paperturn
Hi Terry,
We're thrilled to hear that Paperturn has brought your book idea to life :) Thank you for your great review!
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Construction navale
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Flip Book Brochure
Publié le 06/10/2022
Great service and support from the online chat
Great service and support from the online chat
Avantages
I used this software to create a flip book brochure for our company, I liked how easy it was to use the, very straight forward to upload our PDF document and add in website links.
Inconvénients
Creating the website links in terms of putting boxes over the links was quite tricky
Réponse de Paperturn
Dear Emma,
Thanks for your review. We are more than happy to receive positive feedback. In case any difficulties come up in the future, don't hesitate to reach out to our customer service :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Études de marché
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy, enjoyable and effective
Publié le 11/12/2020
Very positive, the support from [SENSITIVE CONTENT HIDDEN] was excellent and thorough.
Very positive, the support from [SENSITIVE CONTENT HIDDEN] was excellent and thorough.
Avantages
The best part about this software is the ease of use, it's super simple to set up and navigate with no training required for any members of my team. The UI is very intuitive and self-explanatory, yet offers high quality results. We will be able to offer our clients premium publications at no great difficulty to the company.
Inconvénients
I would like to be able to further categorise the flipbooks so that an entire library can be shared and stored.
Alternatives envisagées
AnyFlipPourquoi passer à Paperturn
the UI and ease of useRéponse de Paperturn
Hi Alkioni,
Thanks for your amazing review! We're so happy to hear that our platform can provide you with high quality digital publications and that you had a great customer support experience :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A tool for every business
Publié le 12/10/2022
Avantages
The products is very easy to use and very intuitive. Many options to make your content interactive and to create a full marketing cycle.
Inconvénients
The only challenge I experienced was with the integration with my online store but I got help from the customer service team.
Réponse de Paperturn
Hello Alejandra,
Thanks for your kind words regarding our customer service. We are happy to hear that your issue has been fixed.
Don't hesitate to contact us again!
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Emballage/livraison de marchandises
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Very useful tool
Publié le 09/03/2023
Avantages
The most useful feature for us is versioning. When we update a brochure, the link to the file remains the same so our customers who have been sent URLs in the past will always be presented with the most up to date materials. At the same time, we can also revert to a previous copy if there are issues with any of the content or products.
Inconvénients
The interface for adding interactive elements is not particularly intuitive.
Réponse de Paperturn
Hi Rob, Thank you so much for your review! We are so happy that you find the features on our platform useful! Warmest regards, The Paperturn.com Customer Support Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastic Platform
Publié le 15/12/2020
I have found this to be an exceptional piece of software and highly recommend.
I have found this to be an exceptional piece of software and highly recommend.
Avantages
This software is great to work with. Most valuable is the ability to upload a later version of your doc and maintain the link.
Inconvénients
Nothing! It works great, is very intuitive and is robust.
Réponse de Paperturn
Hi Jay,
Thanks a lof for your positive review! It's great to hear that you're happy with our platform and our overwrite feature.
Warmest regards,
- The Paperturn.com Customer Support Team
- Secteur d'activité : Papier et produits forestiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Keeps you organizaton updated
Publié le 10/12/2020
It basically worked for me to have a digital brochure. Started working with a graphic artist and...
It basically worked for me to have a digital brochure. Started working with a graphic artist and got frustrated with them as I was doing most of the work anyhow. So Paperturn met my needs.
Avantages
The value you receive for the cost. It is one of those items that you set up and forget it. But this is one of those small items/tasks that can have a large impact for your organization.
Inconvénients
Some features are limited and at times to change pictures and verbiage is time consuming.
Réponse de Paperturn
Hey Patty,
We're glad to hear that Paperturn solves your digital marketing needs :)
Thank you for a great review.
Warmest regards,
- The Paperturn.com Support Team
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Bringing documents to life with a professional edge
Publié le 27/06/2023
Very easy to use. I only update the documents once or twice yearly but it is always easy enough to...
Very easy to use. I only update the documents once or twice yearly but it is always easy enough to refamiliarise yourself with the admin area
Avantages
Control centre / portal area where you can see and edit your publications easily
Inconvénients
It would be nice to have a few additional features such as sound effects on the lower / mid level subscriptions
Réponse de Paperturn
Hi Wendy,
Thank you so much for your wonderful review! We're thrilled to hear that you found our publication editing so useful :)
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Communication with external stakeholders has never been easier.
Publié le 10/12/2020
I have had great success in all aspects of procurement, set-up, customer service, and support.
I have had great success in all aspects of procurement, set-up, customer service, and support.
Avantages
I like the fact that you cqn use any program to create your PDF and then effortlessly upload that file and have it available for the masses.
Inconvénients
If there is ever an auto-update feature that will let you make edits to the parent document and it automatically upload to the paperturn product, the software would be perfect.
Réponse de Paperturn
Hi Kevin,
Thank your for your kind review and feedback. We're pleased to know that you're enjoying our platform and have been able to set up your digital content with ease.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Clear, crisp and perfect for showcasing our brochures
Publié le 10/12/2020
Avantages
Ease of use
Good quality
Good value for money
Inconvénients
Genuinely cannot think of any cons with this software!
Réponse de Paperturn
Hi Ed,
Thank you for your review and your kind words. We're very happy that you're enjoying our platform!
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Paperturn Excellence
Publié le 10/12/2020
We've received excellent feedback from our readers and we have seen a huge increase in our...
We've received excellent feedback from our readers and we have seen a huge increase in our worldwide profile.
Avantages
Paperturn provides a quality service for anyone looking to publish their magazines etc online. It's easy to set up and use, with very good customer support.
We have recommended its use to other publications, and look forward to a longstanding working relationship with Paperturn.
The requirement for easy-to-use online publications is likely to expand dramatically in the future and we are pleased to be one of the first of the football 'fanzine' family to join Paperturn.
Inconvénients
Understanding the full range of options took a while to get to grips with, but the online videos were extremely helpful.
Réponse de Paperturn
Hi Keith,
Thank you so much for leaving a review. We appreciate your kind words and are happy that you have been receiving great feedback about your magazine from your readers.
Warmest regards,
The Paperturn.com Customer Support Team
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My time with Paperturn
Publié le 27/06/2023
Easy to use, simple and effective
Easy to use, simple and effective
Avantages
The schools we work with love to share our content easily
Inconvénients
Nothing springs to mind. Love it to be free of course!
Réponse de Paperturn
Hi Ivan,
Thank you so much for your great review! We're glad to read that you are happy with Paperturn's quality and ease of use :)
Warmest regards,
The Paperturn.com Customer Support Team