LS Retail

Cette solution simplifie votre activité.

Note globale

4,3 /5
(124)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,1/5
Support client
3,6/5

90%
des utilisateurs recommandent cette application
Classer par

124 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

my experience was good.

Publié le 28/03/2018

we did very good customization to integrate with our government fiscal printer (cash register machine) and we implement it for 9 stores. the integration capacity is good. we will not worry to get the daily sales transaction form the remote stores.

Avantages

the replication and data distribution functionality is very nice. store and membership management also very good.

Inconvénients

the barcode functionality couldn't work for me also there is no enough document about ls retail replenishment. it is not working at all.

Jaganath
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy.

Publié le 30/03/2018

Avantages

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

Inconvénients

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

farook
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Weak Customer Support and updates

Publié le 01/08/2019

Most the clients are from the retail industry. like

Avantages

Good for retail industries. Has most of the options required to run an operation.

Inconvénients

The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch.

Robin
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review on LS Retail

Publié le 17/07/2019

1. I have worked on some other retail and hospitality solutions as well but i feel LS retail complete major requirements compare to other solutions.
2. LS retail is complete pack which offer multiple verticals of retail industry like front POS, Back office, Member management, Staff management, replenishment and Loss prevention etc.
3. It is easy to customize as compare to other solutions also it is easy to integrate with other solutions.
4. LS Hospitality also offer long list of features but there are some other hospitality solutions which offer more features but we need to integrate those solution with ERP like Navision but LS Hospitality is already vertical of Microsoft Dynamic Navision.

Avantages

1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment

Inconvénients

1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

Mario
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I am a software developer, who works most of the time for LS Retail projects

Publié le 27/03/2018

My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Avantages

It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.
Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Inconvénients

Initial setup takes time and you need guidance from experienced consultant.
Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

Jessie
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

LS Retail Review

Publié le 31/07/2019

For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice.

Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Avantages

The functionality LS Retail provide covers all the aspects of retail businesses.

Inconvénients

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion des investissements
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

It's best for retail business just because of solution components and simpleness of POS.

Publié le 28/03/2018

I learned about this,working on it and getting so many things just because of this software.I improved my skills and getting hike upon this :)

Avantages

implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

Inconvénients

I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

The journey has been a roller coaster experience so far, with ups and downs for each s/w...

Publié le 28/03/2018

Great deal of retail industry know-how and ideas for solving some problems or meeting customer requirements and expectations.

Avantages

Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Inconvénients

Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I working with LS Retail from 12 Years. I like it!

Publié le 28/03/2018

Avantages

I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.

Inconvénients

I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Good software for POS terminals

Publié le 23/07/2019

Avantages

LS Retail has many functions and options. It could be customized almost without limitations. Good integration with Microsoft Dynamics.

Inconvénients

Difficult to set up different prices in the different store locations. Missing filters for added or removing group of items for an offer.

Thitiphat
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

One platform but still need to have more features

Publié le 08/08/2019

Goods to be the one platform but some features cannot compete with local software.

Avantages

- One Platform (ERP & POS)
- Data Director is the best tool
- Scaleable software
- Priority on offers

Inconvénients

- Promotion, ex. birthday promotion, every of my customers complain on this a lot. Coz, the system you will trigger this only exact date of end customer birthday, which not good enough. Normally, they want option like 1. be Month Birthday or +- 15 days from end customer's birthday
- On Mobile, local software can support on this a lot esp. hospitality
- Web POS, quite slow
- Hardware, your system required spect of hardware that very high performance esp. Store DB
- Customer wants wise Retail on POS, they want the system to suggest what end customers should purchase
- Loss prevention should include in standard, the price is too high
- Still have some bugs
- 3 levels of items are not enough. (Division, Category, Product group)
- Auto post statement, imagine if there are more than 50+ store, a user have to come to post statement every morning, it is not practical to do. You should provide setup to do that and if not success should send email

Tonipo
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Pro & Cons about LS Retail

Publié le 25/07/2019

overall I satisfied with the software and the capability, especially for the data director that can replicate data back to server and it's configurable base on ur needs. Not only pos data that you can replicate but also customize table also can replicate using DD.

Avantages

it has a lot of features and functionality and it's configurable. The best thing it's work semi offline and online. it has data director that help you to replicate data back to server. it's also easy for user to use the software.

Inconvénients

it's hard to do customization and enhance the software. A lot of restriction in the coding in order to enhance it.

Nitin
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

LS Retail Review (consultant & End user view)

Publié le 25/07/2019

i am using this software for more then 10yrs, using 4.5 version to updated ls central. i like how to they improve there quality of software, they have very good team while giving solution.

Avantages

1. Easy To use and configure
2. Complete Package for Retail and Hospitality Industry
3. Helping Team Member (Martin Kleindl )
4. Updated Technologies

Inconvénients

1. Price
2. More Vertical should add(for e.g Jewelry )
3. Technical dump should be provide
4. Not to much focus on developing country

Lukasz
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Once it is stabilized it can be a truly great system.

Publié le 27/03/2018

It is a heart of our Company operations now.

Avantages

One integrated software, all modules in one place, MS Office like user interface, open platform - ability to implement your own modifications.

Inconvénients

The system architecture does not support parallel access and operations in the system. Having around 50 users in HQ and 300 stores trying accessing the system (posting shipments, receiving deliveries etc.) users keep receiving an error message with information about tables locked by another users. Such situations increase frustration, slows down the business processes and limits scalability of the entire solution.

Hemant
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

After 7 years working in LS NAV I found it very productive for Retail & Hospitality industries,...

Publié le 28/03/2018

Avantages

End to End solution connection your POS to Ledgers. Same software can use in multiple type of industries, Hypermarkets, supermarkets. Easily customizable, User Friendly.
Omni Channel to use it across all platforms. It is scalable in size and business.

Inconvénients

LS Retail Support and study material is not good. Some of very useful features still missing in the product that required by every industry.

Gerard
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to use even for people who have little knowledge about ERP

Publié le 17/07/2019

Ls Ativity have a powerfull solution to our recent customert due to is the most important Club in my country and integrated with the POS give us a lot of added value as a supplier of retails solution.

Avantages

Theres's no many details to setting up features like offers and all modulo are integrated.

Inconvénients

Well. I woud like to see more reports or one way to fill those need from customer in standart way.

Jacki
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I think if the UI is configured properly this is a great software. It is feature rich.

Publié le 30/03/2018

Avantages

It is so big that users are easily confused and need more training than typical POS'.
The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales.

Inconvénients

I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view.

Murali
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

broader set of functionalities covering various sub-verticals of retail.

Publié le 31/03/2018

able to support customers in various sub-verticals of retail

Avantages

more functionalities; multiple deployment architectures; varied offers & promotion options. global retail ERP with POS to finance modules in a single tech stack.

Inconvénients

new features take a long time to stabilize. reliability of data replication is a pain with most customers.

morris raymond
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

THE REAL END-TO-END SOLUTION

Publié le 01/08/2019

We are a partner of LS Retail and somewhat not satisfied with the support they are extending to partners like us.

Avantages

With LS Retail, you won't have to worry maintaining several systems for your retail, inventory and financial management needs. It's an all-in-one solution for your retail and accounting needs.

Inconvénients

Data director. gives us a lot of headaches. While this is the strength of the system, the issues, bugs and other related concerns attached to it is also its lowest point and dragging the overall performance of the system in the market with large-sized industries. And support sucks also when it comes to questions on data director.

Yogesh
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best retail solution around

Publié le 24/07/2019

LS retail have been really innovative in understanding and implementing future customer needs into a solution platform.

Avantages

Great POS features
Strong replication platform
Stock replenishment module

Inconvénients

New release note are not clear
Training videos not available for all features

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Best in-class POS software with excellent customisation capabilities.

Publié le 30/03/2018

Avantages

Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

Inconvénients

I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

Girish
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

LS retail provides lots of functionalities for the businesses. As a developer its easy to...

Publié le 08/04/2018

Avantages

Easy to use and customize with many features for retail industry such as InStore management, offers and POS.

Inconvénients

Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.

Zied eddine
Note globale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

average

Publié le 27/03/2018

Avantages

rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap

Inconvénients

ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution

Utilisateur vérifié
Note globale
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation

Well experienced and provides good solutions on problems

Publié le 11/04/2018

Avantages

Pos billing system where most of customisation are made. Integration of different types of payment modes

Inconvénients

Older versions of ls nav has many problems while integration but no issue faced till now in new version

Amol
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software

Publié le 01/08/2019

Too good

Avantages

Easy to use, easy to install, also easy to learn, easy to modify

Inconvénients

No source code to modify and develop retail Mobile app.also no documents for the same.