Avis clients sur Navistream ELD
Navistream ELD
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Secteur d'activité
16 avis
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great ELD , Even Better Support
Publié le 18/02/2020
Our overall experience with Navistream is Excellent. The support is 2nd to none. The support team...
Our overall experience with Navistream is Excellent. The support is 2nd to none. The support team is amazing, always friendly and willing to assist when we bring up issues we experience. And they work hard to resolve the issues, and they report back on findings. They are excellent communicators, [SENSITIVE CONTENT HIDDEN] have done a great job for us. Very happy with the service we get from Navistream.
Avantages
This software is very User Friendly, from the drivers as well Admin, pulls a lot of useful data for analysis.
Inconvénients
There are no real cons with this software that we can report.
Pourquoi passer à Navistream ELD
We chose Navistream over any others due to the fact they are a BC located company, and the ability to contact a human easily to discuss issues is 2nd to none.- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product with an all-star support team
Publié le 27/02/2020
We are extremely happy with the product and customer service. The training videos, access to...
We are extremely happy with the product and customer service. The training videos, access to support and the friendly nature of all the staff are second to none. No hesitation in recommending this product.
Avantages
Navistream provides us all of the information required and more to run our day to day dispatch business, monitor performance and provides foundational information for our KPI's. When questions or issues arise, the support team at Navistream are always available to assist. The entire team you get to work with from sales to service are exceptional.
Inconvénients
Any small bugs or glitches that come up Navistream addresses right away. There area some software development waits but nothing that is a show stopper for our business.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Navistream for our company
Publié le 18/02/2020
Avantages
Using new software always has it's learning curve, but the staff at our local streamline office are always available to assist.
What I like most about the software, besides the ability to track our fleet, is that we can use the data collected (off hwy and on hwy km) for the Fuel Tax rebate.
Inconvénients
What I like least about the software ... I haven't really found anything I dislike about it as I am still learning how to use all the features.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly recommend Navistream for ELD and Telematics
Publié le 18/02/2020
We are using Navistream to provide regular feedback to our drivers on their performance (Driver...
We are using Navistream to provide regular feedback to our drivers on their performance (Driver Scorecard).
We are using the system to negotiate cycle times with our customers, as well as provide them information on delays loading and unloading. The system has all but resolved issues around getting paid for the time we put in.
Avantages
This system is cost-effective to implement and robust enough for even our Western Canadian log hauling environment. Features continue to be developed including an outstanding, configurable reporting system.
Our drivers Iove it for ease of use. None of them would ever choose to go back to paper logs again!
Customer service has been outstanding.
I highly recommend this product (Navistream) and the team at Streamline.
Inconvénients
It has taken a little longer than hoped to get all of the features we are looking for - but once released, they work well.
- Secteur d'activité : Élevage
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Navistream Support
Publié le 27/02/2020
Avantages
We purchased the software and package two years ago on recommendations from another company like ours. The user of the log book is completely computer illiterate. The training and ease of use for him has been shockingly simple. I sat down with the Navistream team four months ago, just out of the blue, and was shocked at what they had to offer and what the product was capable of doing.
Inconvénients
I am sure that if something is missing Navistream will figure it out. For what we are using it for it is awesome.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use ELD software
Publié le 14/10/2021
Avantages
User friendly, their customer support works great.
Inconvénients
I haven't found one yet. I am hoping to see a BYOD product from them.
Pourquoi passer à Navistream ELD
Local customer support, very user friendlyRéponse de Streamline Transportation Technologies
Thank you for reviewing our product! We are pleased to help you and the transportation industry.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Navistream is an asset
Publié le 24/02/2020
It is great to be able to monitor our drivers without disturbing them. It helps dispatch in...
It is great to be able to monitor our drivers without disturbing them. It helps dispatch in deciding on when they will be able to pick up the next load or if they are being held up at all.
Avantages
The ease of use and logical steps to find what is needed
Inconvénients
Until we got to learn "the tricks" we had issues with the screen being too dark and in transferring to Scale guys. Once we used it though it is very easy
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Transportation/Dispatch
Publié le 28/02/2020
Avantages
The mapping/fleet tracking is very beneficial to our business, being able to monitor current truck status.
Looking forward to upcoming features that will enhance the tracking aspect. Ease of use for support and information. Overall program is easy to use.
Inconvénients
Reports are still a work in progress, overall the program is easy to use.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review
Publié le 27/02/2020
Overall experience is excellent.
Overall experience is excellent.
Avantages
Ease of use for the driver and the administrators.
Inconvénients
Lacks the ability to track customer delivery sites. It would be great if we could select a customer location to put it right into the ELOG.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Non Issue
Publié le 02/03/2020
Overall Navistream is very good
Overall Navistream is very good
Avantages
We had to train over 200 drivers and about 6 trainers. All went very smooth mostly due to the simplicity of Navistream
Inconvénients
The IFTA reporting was not just a print report and send away or even close.
It is getting better
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
ELD
Publié le 19/02/2020
Has simplified our Hours of Service requirement and reduced our paper trail
Has simplified our Hours of Service requirement and reduced our paper trail
Avantages
Our drivers love it, it is easy to use and the support staff is excellent
Inconvénients
Occasional glitches, some US Federal laws not accommodated for
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
excellent
Publié le 18/02/2020
Avantages
ability to track drivers and look at their cycle times
Inconvénients
unable to download drivers logs by dates
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Some issues getting under way waiting for the recalled tablets.
Publié le 03/03/2016
The pros:
Easy to use, excellent support.
The cons:
Waiting for new units, reconnecting when in...
The pros:
Easy to use, excellent support.
The cons:
Waiting for new units, reconnecting when in and out of cell service, on or off duty when going past midnight, 15 minute pre-trip not shown as pre-trip.
Réponse de Streamline Transportation Technologies
Thank you for the feedback Shane. Great to hear the Navistream solution is easy to use and we are supporting you well.
An update on your other feedback below: Tablets - New tablets have arrived and will be sent to your team ASAP. We are excited that we are consistently looking for the best possible hardware to support our customers.
Feature Comments - Both these feature comments will be updated on our next feature update. Great comment - we agree!
We always value your feedback and look forward to seeing your at our next Customer Feedback Session.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Easy to use and excellent support.
Publié le 01/03/2016
We have had the system for approximately one year and it has benefited the dispatching of our fleet...
We have had the system for approximately one year and it has benefited the dispatching of our fleet as well as helping with driver safety and our fleet maintenance programs. We look forward to the day that satellite serve might be included.
Réponse de Streamline Transportation Technologies
Thanks for the excellent review as we truly value our partnership. We will have satellite for you in the near future. We look forward to working with our customers and stakeholders on the next set of priorities at our next Customer Feedback Session.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
The software is excellent. Equally as important, the company has been excellent to deal with.
Publié le 01/03/2016
The best aspect of this software in relation to other on-board products we have used is the ease of...
The best aspect of this software in relation to other on-board products we have used is the ease of use. With past products it has been a huge task to train drivers, commision units, etc. This platform is essentially plug and play.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
We are very pleased with the system
Publié le 04/03/2016
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