Avis clients sur MediaTile

Thank you so much for your review, continued support and kind referrals, Stephanie!

Antonio

Thank you for the review. Very nice comments . I would invite you to work further with our Support Team to see what more dynamic functions we may be able to help you out with. We often help our Customers grow into our software - not out of it!

The MediaTile Team

Jeremy - Thank you for your feedback. I know your CFO reached out to us last week as he'd like to come and visit our showroom, and your Business Development Manager. We'll be sure to discuss your concerns at that time. Our support lines are always open to you should you require immediate assistance.

Thanks for choosing MediaTile to bring your work to life, Corey! Our software has the capability to review live updates on your screens, remotely from the platform.

Our support team will contact you to help you find this function, and to see if there is an issue with your hardware shutting down rather than the software shutting down. Either way, we are happy to help remedy your concern.

Thanks for your review and support, Doug! We're happy to hear that the issues you were experiencing with your previous software were resolved when switching over to MediaTile.

Our support team will reach out to you about your hardware to see if there is anything that we can do to help.

Thank you so much for your review and continued support, Bonnie!

Roxanne

Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. That said, I am sure with a call into our Support Team, by setting up some additional training time, we can probably help you navigate a little easier. Our Team is there at no additional cost to you, and our goal is always to help our Clients utilize the software with ease.

Thanks again
The MediaTile Team

Thanks for your review, Doug! We're happy to hear you're finding the MediaTile platform so easy to use.

Hi Jacqueline

Thank you for taking the time to fill out a review. We appreciate all feedback and with a very engaged Support/Developer Team, we take each comment into consideration to build the most robust and user platform for our Clients. I would invite you to stay connected and remember our Support Team is always there at no additional cost to you

The MediaTile Team

Thanks for your review! We're looking forward to continuing to work together.

Lisa

Thank you for your feedback, we love hearing from our clients. We will take your suggestions and run with them, as what you touched on, we have already been working on for some time. We do know that efficiency is key in business, and working on some out of the box templates is high on our priority list. Thanks again for sharing your review.

The MediaTile Team

Thanks so much for your review, Gabriela! We're happy to hear you're finding the platform user friendly. If you have any issues updating your signage, our support team is available for extended hours to accommodate clients in different time zones: Monday to Friday from 9am to 9pm EST (or 8am to 8pm CST for Costa Rica).

Greg,

Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. Also, please note, our Support Team is always available at no cost and will spend as much time with you to find ways to accomplish what you need - including sizing of photos, or any other items you have found challenging. Just reach out.

The MediaTile Team

We're happy to hear you're enjoying the MediaTile platform, Syed! Our support team is always available if you have any questions about identifying your hardware. Thanks for your continued support.

Chris

I would invite you to setup some time with us to review the Cons you see in our platform. I am not aware of your Organization working with us in the past year and a half, and over that time, a lot has changed.
Please reach out as we also have a new Channel Manager who would be more than willing to walk you through what we have to offer.

Thanks
The MediaTile Team

Thanks so much for your review and continued support, Sandra!

Thanks so much for your review and continued support, Danielle! We're glad you enjoy the remote power of our platform and the support you've received from our team.

We appreciate your feedback. As we are a scalable and secure Enterprise platform, we have priced our platform as reasonably as possible to be able to account for all of the included services you get such as in-house software updates, and free, ongoing technical support and training.

Thank you for your review and continued support, Dave! We're so glad you're enjoying our dynamic playlist functionality. We're always adding new features and improving our platform based on our clients' feedback; if you have any suggestions for where our functions can be placed to make them more intuitive, our support team would love to hear from you!

We're glad you find our MediaTile platform so easy and convenient to use. Our support team is made up of our software developers, so any improvement suggestions you pass along to them are considered in the updates of our platform. Our team will reach out for any feedback you might have on our current distinguishing roles functionality. Thanks so much for your review, James!

Sandy

Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. Our Support Team is always available at no cost and will spend as much time with you as you need - if you find some time, please reach out to the Support Team and they can show a few ways you may be able to accomplish what you are trying to do with PDFs. Often there are workarounds.

The MediaTile Team

Our support team is completely made up of the same software developers that created and update the MediaTile platform. They have worked very hard to create the most effective platform for our clients, and we're happy to hear how easy you are finding MediaTile to use. Our developers will reach out to you for feedback on what directory features we can work on to help make the platform even better. Thank you for your support and review, Jaime Leigh!