--- description: 8x8 Work : qu'en pensent les utilisateurs ? Lisez les avis sur 8x8 Work, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 8x8 Work - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de réunion en ligne](/directory/101/online-meetings/software) > [8x8 Work](/software/2052508/8x8-x-series) # 8x8 Work Canonical: https://www.getapp.fr/software/2052508/8x8-x-series Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/2052508/8x8-x-series?page=2) > 8x8 X Series, la plateforme de communications eXperience 8x8, est une solution intégrée de centre d'appels, de chat, de voix, de vidéo et d'API (Application Programming Interface) conçue pour permettre une collaboration agile à l'échelle de l'entreprise. > > Conclusion : 309 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 309 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 8x8 - **Pays**: Campbell, É.-U. - **Entreprise fondée en**: 1987 ## Contexte commercial - **Prix à partir de**: 24,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Achats et réceptions - Actions découlant d'un événement - Alertes/Notifications - Analyse des tendances - Archivage et rétention - Arrière-plans virtuels - Authentification unique - Automate d'appel - Automated Attendant - Autorisations basées sur les rôles - Base de données de contacts - CRM - CTI (couplage téléphonie informatique) - Centre d'appel virtuel - Chat et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Communications unifiées ## Intégrations (11 au total) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion de réunion en ligne](https://www.getapp.fr/directory/101/online-meetings/software) ## Catégories connexes - [Logiciels de gestion de réunion en ligne](https://www.getapp.fr/directory/101/online-meetings/software) - [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software) - [Solutions de téléphonie professionnelle](https://www.getapp.fr/directory/1099/business-phone-systems/software) - [Systèmes PABX](https://www.getapp.fr/directory/1101/cloud-pbx/software) - [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software) ## Logiciels similaires 1. [Ringover](https://www.getapp.fr/software/117547/ringover) — 4.7/5 (858 reviews) 2. [3CX](https://www.getapp.fr/software/103409/3cx) — 4.4/5 (465 reviews) 3. [800.com](https://www.getapp.fr/software/2008915/800-com) — 4.7/5 (315 reviews) 4. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.getapp.fr/software/105173/ringcentral-mvp) — 4.2/5 (1201 reviews) ## Avis ### "Perfect Business Phone System\!\!" — 5.0/5 > **Ashley** | *6 avril 2021* | Recrutement | Taux de recommandation : 10.0/10 > > **Avantages**: 8x8 virtual office is awesome\! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward\! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time. > > **Inconvénients**: there are sometimes some delays, but very rarely is there any issues\! > > We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further\! ----- ### "8x8 your VOIP solution" — 5.0/5 > **Darren** | *5 août 2024* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10 > > **Avantages**: It was very easy to setup and configure- > > **Inconvénients**: Probably the cost was a bit more than I expected- > > Very positive review of the product- It is very easy to maintain- ----- ### "Needs Help" — 2.0/5 > **Joshua** | *25 octobre 2023* | Vente en gros | Taux de recommandation : 0.0/10 > > **Avantages**: There really was not anything I liked about 8x8. I am no longer using as result. When I attempted to give them the right to keep my business, they did not compete but tried vehemently to continually lock me back into my contract. > > **Inconvénients**: 8x8 does not even compare to the lowest on the market. When I took over an IT department, part of my duties was to locate a new VoIP service. 8x8 was the service at the time. Calls were constantly mixed up, they do not have a queue, they can not facilitate even the easiest of call centers, and there is no reporting. The support is impossible to deal with. They require a 90 day cancellation notice, when I was with 8x8 i notified them 5 months before contract cancellation, after the cancellation was completed 2 months later they tried to bill me again for the annual fee. It took 6 months of arguing and showing them the documents to get them to agree. Email chains and everything. If you are a customer, document everything, especially if you are planning on leaving. Their customer support is impossible to talk to and the only way to get anything taken care of is to use their chat feature, but it never works. > > Probably one of the biggest headaches I have had to deal with with a vendor. Literally almost cost me my job. The only reason I was able to save my job was my documentation. ----- ### "8x8 Work Handles Almost All Tasks" — 4.0/5 > **Tom** | *12 septembre 2024* | Conseil en gestion | Taux de recommandation : 7.0/10 > > **Avantages**: Powerful functionality, ability to change configurations without having to call/chat with 8x8. Changes are immediate. > > **Inconvénients**: Website/app organization is not straightforward, and can be difficult to find what you are looking for. ----- ### "No-Nonsense VOIP" — 5.0/5 > **Thomas** | *2 août 2024* | Appareils médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Provides a simple interface for IM, SMS, and phone calls > > **Inconvénients**: The deployment of the application is different for shared workstations and designated workstations > > It was the first VOIP system I deployed and it was rather striaghtforward. ----- Page : 1/14\ Suivant: [Page suivante](https://www.getapp.fr/software/2052508/8x8-x-series?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2052508/8x8-x-series) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées