Opendock

4,5 (73)
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Planification de dock pour les transports, les régulateurs et les entrepôts

Note globale

4,5 /5
(73)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,8/5
Support client
4,4/5

92%
des utilisateurs recommandent cette application
Classer par

73 avis

Tanisha
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Opendock appointment logs

Publié le 21/01/2025

It wasn't a bad experience. Opendock just needs to add sections where you can add much needed...

It wasn't a bad experience. Opendock just needs to add sections where you can add much needed information.

Avantages

It was easy to maneuver around in. Learning how to use it was easy as well.

Inconvénients

You couldn't capture actually loading times. It only captured the time of arrival and departure.

Brent
Note globale
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pretty much the perfect dock scheduling system!

Publié le 29/08/2024

I have been extremely satisfied with our implementation of Opendock for our company. There really...

I have been extremely satisfied with our implementation of Opendock for our company. There really isn't much more to say than I have already said, it has been a game changer for our department, almost as much as hiring more staff.

Avantages

The ease of scheduling appointments for us and for outside carriers is perfect. I can even get some of my older, more computer illiterate customers to book with little issue. Being able to upload and save files for each appointment is great and had enabled my department to cut down on paper documents and waste less paper and toner, plus finding the documents is as easy as going back to the date or searching with a keyword.

Inconvénients

The only con we have faced is with uploading documents. You have to upload everything at once and then you can't upload more without deleting what is there and reuploading everything. I was able to bring this up with Opendock and they said they plan to update this feature, so hopefully that will be coming in the near future.

Alternatives envisagées 

GoRamp

Pourquoi passer à Opendock

Had all the features we wanted without any upcharges. I liked that Opendock is based in the US for support issues and timezones.
RODNEY
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Experience

Publié le 30/08/2024

It's great using on a daily basis and allows us to know what trucks are coming and all of the...

It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.

Avantages

Freedom of scheduling and it allows us know what trucks are inbound.

Inconvénients

Nothing it suits us very well. we used a different scheduler in the past but this one works best for us.

Kevin
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Opendock Evergreen

Publié le 10/01/2025

It has been very good. I have used it over the past 5 years and would suggest it to anyone looking...

It has been very good. I have used it over the past 5 years and would suggest it to anyone looking to manage a warehouse.

Avantages

Opendock makes booking loading and delivery appointments a breeze

Inconvénients

They are pretty pricey so make sure that your benefit outweighs the cost

Nick
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Good and bad

Publié le 29/08/2024

Not bad. It allows tracking but there's to many hands that can Change at any time .

Not bad. It allows tracking but there's to many hands that can Change at any time .

Avantages

There are many tools in here that are valuable and the date that provided is amazing.

Inconvénients

it allows to others to track as well and change times with out notice

Karl
Note globale
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Straight Froward System

Publié le 29/08/2024

Billing has been difficult to deal with. The right hand did not know what the left hand completed.

Billing has been difficult to deal with. The right hand did not know what the left hand completed.

Avantages

The program has undergone some changes since becoming a customer. Those changes have been good for the end user.

Inconvénients

Difficulty navigating to setting times for our docks. Trucking companies not seeing the available docks in OpenDock

Ashish
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

OpenDoc The Tool To Speed Up The Supply Chain

Publié le 29/08/2024

it is absolutly best tool in the market to optmize the supply chain

it is absolutly best tool in the market to optmize the supply chain

Avantages

it is a good tool to smooth the supply chain

Inconvénients

the api integration should be more dynamic

Heather
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Wonderful features with room for upgrade

Publié le 29/08/2024

Opendock has made scheduling and keeping track of trucking appointments easier. I like seeing how...

Opendock has made scheduling and keeping track of trucking appointments easier. I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on which trucks need to be completed and which ones are done. I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds. It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations.

Avantages

The "BOL created" and "preloaded" features.

Inconvénients

Only two hour-long appointments can be created in an hour slot and you cannot un-cancel an appointment.

Micki
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Not As Useful

Publié le 03/09/2024

Meh! Could be better if the people who actually deal with the schedule, were the admins instead of...

Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??)

Avantages

That I can see who schedules as well as schedule myself.

Inconvénients

I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs.

Lanoard
Note globale
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Opendock Appointment Scheduling Software

Publié le 29/08/2024

Great experience so far with using Opendock.

Great experience so far with using Opendock.

Avantages

The automatic email feature and all of the information that can be entered or referenced on Open dock for a delivery appointment. The detail reports that are available.

Inconvénients

Nothing, I like everything so far. We have not used all of the features available yet.

Ernie
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Recommendation of Opendock for proper scheduling

Publié le 29/08/2024

Good--we were rough at the start due to switching companies, but the more that we use Opendock, we...

Good--we were rough at the start due to switching companies, but the more that we use Opendock, we are getting a stronger understanding of what it can do.

Avantages

I like the fact that we can have carriers schedule through Opendock instead of us having to do the schedule. With our past company, we would take emails and plot out the schedules ourselves but with Opendock, we don't really have to have that much interaction with the carriers--just instruct them where to schedule and what company to use on Opendock.

Inconvénients

I don't like that we have to consolidate the schedule every time we want to keep vendors from scheduling too heavy during a day. For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy. I wish there was a way that a carrier was limited by Opendock to where they could only schedule 2 or 3 a day (set up in Opendock by us) to limit a carrier from trying to overkill us on trucks. There might be an option, but I have not really heard of a way to prevent this. This would save us some issues with our current situation.

Amy
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

OPENDOCK REVIEW

Publié le 29/08/2024

I like opendock. I am new to the program and this position and it was quick to learn.

I like opendock. I am new to the program and this position and it was quick to learn.

Avantages

looking up the appointments and then the easy click of a button that the shipment arrived. Also, the updates that you can leave for others to see about the appointment.

Inconvénients

I like the program the only con would be too many appointments with the same PO scheduled not leaving room for other appointments that may be needed.

Lona
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love OpenDock!

Publié le 30/08/2024

Avantages

I love the ability for our carriers and vendors to self select open appointment times. Prior to subscribing, I had a person devoted to scheduling loads into facility. Great win and love being able to run reporting too.

Inconvénients

Adding/removing docks, but it works smoothly now.

Todd
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Supply Chain Game Changer.

Publié le 29/08/2024

Experience has been great. Internal and external customers have complimented us on implementing...

Experience has been great. Internal and external customers have complimented us on implementing Opendock.

Avantages

Opendock is a game changer and an essential tool for any organization. From day one, it has facilitated a smooth transition, enabling carriers, suppliers, and employees to seamlessly book appointments daily. The program is incredibly user-friendly, and has surpassed our expectation.

Inconvénients

There is nothing we don't like. Everything has worked as it should. Continual updates and excellent customer service.

Mark
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Inventory control supervisor

Publié le 29/08/2024

Good, I like have a tool for inbound freight. I would instructions for new freight companies for...

Good, I like have a tool for inbound freight. I would instructions for new freight companies for using opendock.

Avantages

The way it is easy to read, the colors for appointment status.

Inconvénients

Creating new docks - no instructions and no one to call when need help.

Missing a way to see next appointments at glance.

Jodi
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

opendock review

Publié le 30/08/2024

it is a lot better in planning for inbounds

it is a lot better in planning for inbounds

Avantages

easy to read/understand
very detailed information

Inconvénients

it only works if everyone is onboard and uses it.

Lorrie
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Inbound Scheduling with Open Dock

Publié le 29/08/2024

Open Dock is incredibly easy to use and provides visibility throughout our organization

Open Dock is incredibly easy to use and provides visibility throughout our organization

Avantages

Easy to use, provide visibility of inbound shipment throughout the organization.

Inconvénients

Would like the ability to send confirmations (automatically) to more than one email address.

Tim
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Opendock Survey

Publié le 29/08/2024

Overall, it has been great. Clean interface, easy use for the teammates, It is not complicated but...

Overall, it has been great. Clean interface, easy use for the teammates, It is not complicated but is very beneficial to have as a team.

Avantages

Scheduling in general. I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.

Inconvénients

Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.

Deborah
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

If you know, you know!

Publié le 29/08/2024

I love it, I can't believe I didn't use it before now. I will continue to use it, as long as it is...

I love it, I can't believe I didn't use it before now. I will continue to use it, as long as it is available.

Avantages

It takes a lot of extra work off of me having to schedule appointments and manage my schedule.

Inconvénients

I wish when a load is canceled that it would disappear completely and not just be grayed out.

Tim
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy implementation with fast results

Publié le 29/08/2024

We've used Opendock for over a year now with very good success. We've saved time and money and...

We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.

Avantages

Opendock is a very intuitive system; very easy to set up and use with very little training needed. They are constantly adding new features which give us even more opportunities to improve our operations.

Inconvénients

A scalable pricing program would benefit small operations.

Simon
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Vehicle management improvement

Publié le 29/08/2024

Very positive and has made a significant improvement to vehicle management at site

Very positive and has made a significant improvement to vehicle management at site

Avantages

Clear design makes it very easy to manage bookings per day and a great visual understanding of day to day workload

Inconvénients

Inability to pay by PO and difficulty around payment for use of the system

Kerry
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Custom Drying NAV Inventory, Procurement, and Planning Coordinator for Le Sueur and Lake...

Publié le 29/08/2024

it is easy to work with. I have not found anything I don't like about Opendock system.

it is easy to work with. I have not found anything I don't like about Opendock system.

Avantages

I can see what orders are coming in, so I don't have ask the vendor if my po as shipped or ask my warehouse do you have an apt for my po.

Inconvénients

I have not found anything I don't like about Opendock system.

Ryan
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Opendock Review

Publié le 29/08/2024

It works great for our company for scheduling our vendor appointments.

It works great for our company for scheduling our vendor appointments.

Avantages

The convenience of making appointments for customers.

Inconvénients

When it continuously makes you login after a certain amount of time.

Tabitha
Note globale
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Miss Appointment Plus

Publié le 29/08/2024

I miss Appointment Plus. I would've liked to see more of those options available in Open Dock. I...

I miss Appointment Plus. I would've liked to see more of those options available in Open Dock. I don't like that we already have a subscription and have to pay more for other usage options.

Avantages

The ability to set users with different levels of usage.

Inconvénients

Not able to un cancel a load once it's been canceled. Not able to add tags / info when you hover over the appointment.

Ankit
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Incredible User Interface

Publié le 29/08/2024

Incredible user interface and appropriate features

Incredible user interface and appropriate features

Avantages

1. The ease of navigating into the platform
2. Opendock features are very user friendly and easy to understand
3. It's very easy to register and create account
4. I like the way merchant records are saved resulting in scheduling the future appointments much faster.

Inconvénients

Make it more colorful and attractive, is also a suggestion