PouchNATION

A one stop guest management solution for venues and events

Note globale

5 /5
(4)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,8/5
Simplicité d'utilisation
5/5
Support client
5/5

100%
des utilisateurs recommandent cette application

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Note globale
Taille de l'entreprise

4 options de logiciels métiers disponibles

Dylan S.
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pouch Nation POS - Great Product and Excellent Cusotmer Service

Publié le 07/10/2021

As mentioned it It has increased customer spend by around 20% and saved us loads of money on lost inventory in both the kitchen and the bar, thanks to their live inventory features.

All round it's a really great product, we were so happy when we installed this in our boutique hostel, so much so we have recommended them to many of our friends who are also hostel and restaurant owners.

Avantages

It has increased customer spend by around 20% and saved us loads of money on lost inventory in both the kitchen and the bar, thanks to their live inventory features.

It also has great analytics, and they are consistently adding useful new features such as printable client billing statements, and MEWS & Cloudbeds PMS integration, plus it has good analytics and loads more really useful features, and most importantly our customers absolutely love it, because it's super cool and high-tech. All they have to do is beep their wristband and voila!

Inconvénients

Nothing really. We wanted to see some additional features, like the live inventory and having guests names stored directly on the wristbands and they listened to our feedback and over the next 6 months added both fo these features. That's one of the good things about the company they have great customer service and really seem to listen to your feedback and care about their clients.

Az zahra P.
Note globale
  • Secteur d'activité: Événementiel
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple & Easy To Use

Publié le 15/10/2021

Join with pouchnation team is a very memorable part of my life journey. Everything is fun, start from the team, work procedures, tolerance, and many other things. And for the benefits that I get myself are also very much, I learned a lot of new things that I had not gotten in my previous work experience.

Avantages

All the features used by Pouchnation are very easy to use, so during the event all the features makes it easier and faster for all the process of running the event.

Inconvénients

I love all parts of this software, there is only one thing that I don't like is when the software crashes. This slows down / hampers the process of running events.

Syarifah R.
Note globale
  • Secteur d'activité: Événementiel
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Goodvibes about Pouchnation

Publié le 11/10/2021

Avantages

The ease of access to your finances ! The cashless wristband was wonderful, and inputting the $$ into the wristbands proved to be quite a simple process

Inconvénients

At times the device wouldn’t be able to detect an individual’s wristband

Ben D.
Note globale
  • Secteur d'activité: Hôtellerie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A good all rounder

Publié le 24/09/2021

Largely very positive, we are happy with the system

Avantages

Extremely responsive team and very attentive customer service. The system itself has also cut out a large amount of loss from our sales in the bar and restaurant as it removes the space for human error almost completely. So far so good, really happy. Many thanks, Ben and the El Rio Hostel crew

Inconvénients

Sometimes a bit buggy, for example yesterday we had an issue adding a new product, and wristbands on occasion break, which is very inconvenient. The team however have been fantastic and very responsive with any issues, which is a big help. Full integration with LobbyPMS would be excellent!