Avis clients sur BambooHR

Gestion administrative, Statistiques détaillées, Gestion des ressources, Tableaux de bord

Le graphisme et la présentation graphique du logiciel sont des points d'amélioration

Je trouve que l’interface est très beau sa pousse à travailler et a avoir une bonne technique de travail

Je ne trouve pas de point négatif dans cette plateforme je suis satisfait

J'ai beaucoup aimé l'ergonomie du logiciel, il est pratique et efficace

Je trouve que le logiciel est assez complet, de ce fait je ne lui trouve pas de grand point négatif

Les fonctionnalités de gestion de recrutement et de carrière sont très interessantes.Egalement traduit en plusieurs langues !

Je l'utilise depuis trop peu de temps, je n'en voit pas pour le moment

I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.

Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.

The look an feel of BambooHR (BHR) is amazing! Its almost like Facebook for recruiting. It is very intuitive for what it does and offers to the administrator and end user. The applicant tracking system is very easy to use and goes the extra mile with automation and thoughtfulness concerning on-boarding and then " flowing" into the core HRIS. The BHR system was chosen by a previous HR professional that clearly had a recruiting bias. Although important, more vetting should have been done to make a sound choice for long term success regarding the needs of a small to mid-size business.

Beyond what I described above there is limited functionality without also purchasing and integrating other systems through a "bolt-on" approach. By "Bolt-on" I mean that BHR will not automate between the core HR system of BHR and a timekeeping system, a payroll system, benefits administration system, leave administration system. The ability to have a robust system is possible but is not practical or cost effective with BambooHR. In order to get a full platform, covering the full life cycle of and employee, through BHR, a business would have to pay upwards of 30-40 dollars per employee per month. Simply put other options are available and far more robust with better long term results for less money- See my review of APS Payroll for an example.

The best thing about BambooHR is how user-friendly it is for all of our employees. The interface is so efficient which limits the amount of time we spend training new employees on the software. I also love the level of support we receive from BambooHR when we need it. Their customer service is top-tier!

Although we have seen Bamboo grow and adapt in many ways over the years, there are still features that we'd love to see come to life. I appreciate the ability to suggest new product developments, but I sometimes feel limited when it comes to exit interviews and report customization.

It's very user friendly. You don't need to be very tech savvy to use the various features available in BambooHR.

There is no customization available. If a feature is not available, there is no customization available to help tailor this program to your companies needs.

User friendly. Great UI/UX and is intuitive. Feels personal and human!!

Less customizable. There are some things that they don't offer, and automated feeds between ADP (which handles our payroll) and BambooHR were not achieveable.

I like the security and privacy available in BambooHR. All employees data and other information are well guarded by enterprise-grade security features with privacy controls ensure their total privacy by limiting their access only to the necessary people. It allos you to streamline the entire HR activities so as to have a clear understanding of how things are progressing and also to identify areas that need improvements. Its a good platform to engage with employees allowing them to share their concerns so that you can understand their wellbeing. The customer support team is amazing. They always gets back to you in time and attends to your issues professionally so that you can have the best experience using it to solve your needs. By bringing all your employees information into one platform, it makes it easier to manage employees information including onboarding, off boarding, vacations and leaves, attendance, performance and much more.

To be honest, BambooHR has been a very efficient and effective tool and i have not encountered any difficulties at all while using it.

BambooHR is a very easy to use tool. It has its user interface interface designed with an ease of usability approach making it a very easy to use tool. It has professional customer support services with a very reliable customer support team who always ensure timely responses to your concerns and even offer follow ups to ensure total satisfaction. It helps keep track of your employees not only their attendance times and performances but also understanding what your employees need, their wellbeing and their satisfactory levels. All your employees information is well organized to make it easy for you to access and manage at any time.

Using BambooHR for me has always been simple. Am satisfied with everything about it so nothing to like least.

Firstly, BambooHR has very reliable and helpful user support. From the beginning, one is given a demo call to get you through how to achieve the best from it and throughout the usage time, the support team is always there at your service to assist you in whatever you need. With BambooHR, it is easy to bring together to one centralized place all the employees information which makes it easy when running payroll and evaluating the employees performances. It also helps get a clear understanding of your employees which is essential in managing your workforce.

My time using BambooHR has been very smooth. I have never experienced any technical difficulties while using and everything works as expected. Am satisfied.

The product is constantly developed and improved with periodically released features based on the provided by clients feedback. Every module is user and admin friendly.

You don't get a dedicated account manager during the transition period after the implementation. You get a trainer for 2 weeks, which is the time designated for the implementation, with strict deadlines and directions, and at the end you are considered "graduated" and the support is all throughout the e-learning portal and ticketing system afterward. It's been frustrating for us not to have a dedicated person to establish a quicker and smoother path for success.

Go to the tool we want and getting the information we want is fairly simple. The emails with good tips and fresh trends are an extra bonus. On their dashboard, employees can find anything they need.

Not very thorough, there are numerous things that could improve the service. Changing or altering information after it has been entered is among the inconveniences. it does not provide scheduling capabilities.

The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.

BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.

We are a small HR team and tracked everything on spreadsheets. This took an exorbitant amount of staff time to keep updated. I love the time tracking, our mother organization deducts leave one month after it is taken and so no one ever really knew how much leave they had. The electronic signature feature has been a game changing time saver. Supervisors being able to view employee documents at any time without having to come to our main location to pull the heavy paper file has been fantastic. And I always have current data at my fingertips including historical items that we used to have to go wade through old memos to reconstruct.

There's not much to not love. I wish there were a few more features on the application part. I wish I could have files stored that employees could fill out and forward to us without having to ask us to send them a signature request.

Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

Time off management, staff calendar with holidays, document signing, onboarding, tracking annual evaluations, pay history, org chart, document organizing, shared files with staff, hiring... I like so much about the software!

The Trainings feature; it doesn't quite work with how we need to enter data for our non-profit. We still use it but it could be better. I also don't love the Benefits tab. Entering data on the backend for me is always confusing.

Love having one place to store all my employee documents. Also love sending out forms I need signed and completed. It is so easy to see who has completed the forms and who needs reminding. Keeps me from having to keep track and from chasing people down.

Trax payroll seems a bit clunky. It is completely functional but is not as intuitive as it should be and the interface/look is out dated.

Super intuitive UX, offers a lot of beneficial tools for small to mid-size companies. Always upgrading and improving their product to better the employee experience.

Payroll and performance systems are a little lacking, and would also really like to see BambooHR go fully into the surveying functionality more than they currently do.

I like how the software is very user-friendly. Employees can easily navigate to all the features by themselves. In addition, they have a great customer service team! I can get in touch with them either online or by phone call, and they are very helpful and friendly. Usually, I am able to fix the problem within a few minutes.

Things that BambooHR can improve on are those small little things that might tailor to the individual companies. For example, it is a little hard for employees to make changes to their time clocking feature if they forget to clock in.Our company doesn't give vacation time accrual if the employee is on unpaid time off, but I have to manually deduct it at this point since they don't have the function. I also hope they have the feature to remind employees to clock in and out on the phone. It is fine since we don't have a lot of employees, but it might be a problem once we have more people. They do welcome you to make suggestions, and I am hoping to see these changes in the future.

We are a small-mid-sized business and this product makes managing people and processes very easy for the administrators and the users. User feedback is that the product is intuitive and easy to navigate.Service has always been stellar!

Features continue to be added and I am sure the one I want most will come in due time but I would love to be able to file documents with recruitments that are not connected to an applicant. Things like approval forms and interview question templates.

• User-friendly
• Customizable (ie. you can have Bamboo set up tables that you can use to track your Medical Examiner’s certifications/driver’s licenses & set reminders for expiration)
• Hiring system ports directly into employee creation
• Applicant tracking system (automatically posts to Indeed, Glassdoor & ZipRecruiter)
• Onboarding / offboarding
• Standardized & customizable reports
• Org chart
• Company directory (the app is nice but offers less functionality than the website)
• E-signature for your forms to port directly into employee files upon completion & route as directed (ie. direct deposit can route to payroll or reimbursements to A/P)
• Asset tracking (you can set security levels to allow IT – or appropriate individuals to access / make changes / run reports for assets)
• Electronic approval process for compensation, approvals, and other customizable events
• Preview as user allows you / admin to see things as the individual sees them – really helps with problem-solving
• You establish access levels
• Track training (but very simplistic process)
• Works with single sign-on

• Lack of ability to set up onboarding tasks for internal promotions
• Training tracking is simplistic, they do offer integrations with LMS
• Doesn’t connect with our payroll system (although you could have someone build a custom integration)

I did a lot of research on HRIS before choosing BambooHR. For those thinking about using BambooHR, really look at how your structure is set up and how you want it to work when the product goes live. For example, we have two divisions in two different locations. Both divisions are very unique and what one division needed the other did not. Getting this figured out before implementation will help alleviate the need for a lot of change once the system goes live. For our company, BambooHR was by far the best fit for us. The best thing about this product is the customization and the ease in which we were able to implement the system. From the time we decided to go with BambooHR to the time it was implemented and functional was a little over a month! My dedicated implementation specialist, Carol Brogdon was great to work with during the implementation of the system. I am not IT expert or tech person, and this was easy! The customization of the system allows (from the beginning) you to create a system in which each user can see as mush or as little of the information as needed. Since implementation, I have even been able to customize more information on the site that is specific to our needs with two different locations and divisions. The time off feature allows our employees to request time off from their smart phones or pc quickly and for our admin and foremen the calendar of "Who's Out" is extremely useful, especially for looking ahead and seeing who will be out on vacations or sick/holiday time. Anniversary dates and birthdays are visible and there is no longer a need to keep a spreadsheet with this information. The reports that can be generated on training, time off balances, licensing, etc has been a time saver. The ability to transform these reports into PDF, excel and even share custom reports as needed has been very beneficial to us. On-boarding, off-boarding, completing forms as needed has been extremely efficient utilizing the uploading of files and then setting up the signature templates (no more paper pushing or waiting for people to sign and return documents). Uploading files to share with all employees or just a few employees is also a great tool. We utilize the company announcements to send important information to some or all of our employees. The notes section has been invaluable for our managers to document information and if an employee moves to a new location, the new manager now has that information at their fingertips. Our employees can update their address, marital status, with-holdings, etc all from their dashboard. No longer do they have to wonder if the HR department has their most current information because they see what is on file for them with the company when they log in.
We have yet to utilize the Job Openings component yet. This was a big draw, as we had experienced a large growth last year. Unfortunately (or fortunately depending) our hiring has tapered off, so we have not had the opportunity to try this out. As far as BambooHR responsiveness to any issues I have encountered, they have been very quick to resolve. I like that they are constantly trying to improve the product and take ideas and suggestions on areas of concern. This type of progressive thinking and action will make them and keep them a front runner in the HRIS world.

Like any product, the more you use it, the easier it seems. There were kinks to work out when we first went live. Permissions, setting up employee fields and email alerts all needed some tweeking, but again, the system and BambooHR support was great getting through the learning curve.
I did opt to go with Maxwell health for the online health care enrollment piece and I have been live with BambooHR since January 2016 and I am still not live with Maxwell Health and do not know when I will be, so if you are thinking of that option, I would really look into other options as it does not seem to be as responsive or as dynamic as BambooHR despite what the sales pitch shows.

The software is easy to navigate and employees love using it. We have integrated it with other applications which works well allowing us to keep track of training. Best use has been through Time Off, Perfomance Management, Hiring, Onboarding/Offboarding, eNPS Employee Satisfaction Surveys and the reporting is excellent. Also, very happy with help and support you get from the BambooHR team. I have asked for additinal tabs to track secruity clearances and various other things, nothing is too much trouble.

I would like to see the 'signature' aspects improved. I have starting using this a lot, but have issues with not being able to access external emails for contract signing capability. Also, when my forms are being completed, during the process of going from one person to another, the text runs off the form. It corrects itself once the final signature is complete, but this could be vital information which is missed by the final signer.