Avis clients sur Octopus CRM

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273 avis
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Octopus créer de campagnes d'emailing en toute simplicité
Publié le 31/12/2022
Grâce à Octopus, j'ai eu un outil d'envoi d'emails gratuits jusqu'à 10.000 mails ce qui est génial...
Grâce à Octopus, j'ai eu un outil d'envoi d'emails gratuits jusqu'à 10.000 mails ce qui est génial pour un plan gratuit
Avantages
La simplicité dans la création des campagnes mails, et surtout les fonctionnalités qui sont gratuites (10.000 envois par mois, 2500 contacts gratuitement) ce qui permet de gérer tranquillement son business
Inconvénients
Pour l'instant je n'ai pas encore eu des mauvaises expériences, par conséquent je l'utilise
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amélioration possible
Publié le 12/06/2020
Octopus ma vraiment permi de rendre la prospection et la diffusion des produits sur linkedin...
Octopus ma vraiment permi de rendre la prospection et la diffusion des produits sur linkedin beaucoup plus performante.
Avantages
L'outil est vraiment performant pour optimiser le temps de travail passé à la prospection linkedin, il me fait gagner un temps très très important.
Inconvénients
Ce que j'ai moins apprécié du produit, c'est le manque d'évolution, un nombre important de fonctionnalité supplémentaire pourrait rendre cet outil bien plus performant. Parmi ces évolutions voici les principales auxquels je pense : 1) Automatisation des opérations entre les phase (connexion=>messages=>visites), 2) le like automatique de post ainsi que le sharing, 3) la copie des traités vers une nouvelle campagne (l'import/export le permet, mais un simple copier ou dupliquer serait bien venu),
- Secteur d'activité : Gestion des investissements
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Application moins intuitive
Publié le 20/09/2022
Avantages
La base du CRM est respecté, mais j'ai trouvé l'application plus difficile à utiliser que d'autres du même genre.
Inconvénients
J'ai trouvé l'application plus difficile à utiliser que d'autres du même genre.

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Saves me time
Publié le 18/06/2020
Very positiv!
Very positiv!
Avantages
The fact that it can help me do tasks (sending personalized invitations) automatically so that I can do other productive tasks.
Inconvénients
It´s a bit tricky to set up flows, I would like to set up a flow that first sends invitations, the waits a couple of days, then sends a message and so on...

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Easy way to manage LinkedIn action
Publié le 17/06/2020
Octoplus easy me the way to interact en LinkedIn , expanding possibilities in expand my network and...
Octoplus easy me the way to interact en LinkedIn , expanding possibilities in expand my network and reach them after
Avantages
The help that the software provide for daily task , allowing me to increase my SSI with less effort.
Very Friendly interface to work with
Inconvénients
A good improvement to launch will be automated task
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Octopus crm
Publié le 07/08/2022
I will not recommend it at all. Not user friendly
I will not recommend it at all. Not user friendly
Avantages
Best thing about this software is the KPIs and the categorization that has for stats performance
Inconvénients
The worst thing about it cant do specific templates and the worst when to close a ticket, many things system force to go through before closing or resolving. Resolving tickets stays for days in the pool that doesnt make any sense to keep them there.
Alternatives envisagées
Jira
- Secteur d'activité : Édition
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Solution for Expanding Your LinkedIn Network
Publié le 23/06/2020
Octopus CRM has helped me expand my network of like-minded and backgrounded entrepreneurs, many of...
Octopus CRM has helped me expand my network of like-minded and backgrounded entrepreneurs, many of whom I have connected with offline and am now actively working with.
Avantages
Funnel feature that automatically moves individuals from one interaction to another is key for my continued engagement with connections on LinkedIn.
Inconvénients
I would like to see a feature where Octopus CRM invites connections to 'follow' my company page automatically (can click a follow link from the message) rather than the two step process that must be gone through where I send a message and the recipient has to go to my company page and then click the follow button.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A whole lot of bang for your buck
Publié le 12/06/2020
Overwhelmingly positive. The amount of time and stress that it saves me is so worth it!
Overwhelmingly positive. The amount of time and stress that it saves me is so worth it!
Avantages
Octopus saves me so much time and hassle. It does it job and has taken care of some of the boring, mundane parts of my workload every day.
It’s a powerful tool that you’d think would be way expensive but is really affordable!
Inconvénients
It can be a little overwhelming at the beginning as you’re setting things up, but they have really good support videos to help guide you through.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Got the basics done right
Publié le 22/06/2020
If you don't need A/B testing or a step by step workflow. OctopusCRM is functional and simple to...
If you don't need A/B testing or a step by step workflow. OctopusCRM is functional and simple to use.
Avantages
It's simple and fast to get setup and start using. Although there is a tiny learning curve, there is always a video tutorial or training available.
Inconvénients
Lacks an intuitive workflow/funnel builder and A/B testing messages.
Alternatives envisagées
ZoptoPourquoi passer à Octopus CRM
Better value through targeted discount.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Saved Me Hours
Publié le 12/06/2020
Honestly what sold me was the customer service I received when on my free trial, they even extended...
Honestly what sold me was the customer service I received when on my free trial, they even extended the trial when I couldn't use it because I COULD NOT get it to work. Which was great.
Avantages
This software took my manual process and allowed me to triple my productivity in about 1/4 of the time. East to generate leads using this software.
Inconvénients
It had a bit of a learning curve to get used to but once you got it, it was great.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Work smarter not harder
Publié le 23/06/2020
Avantages
Having never really used a CRM before, I decided upon Hubspot simply because so many people swear by it. The integration google eco-system and linked in is very straight forward. It really has made life for me much, much easier.
Inconvénients
To date, I don't have any complaints about any aspect of the software.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great idea! Great benefits
Publié le 01/06/2020
Needed to see videos and do trial and error at first.
Now everything works fine.
Needed to see videos and do trial and error at first.
Now everything works fine.
Avantages
Easy to setup
Powerful
Immediate results
Inconvénients
Difficult to understand
Lack o automation like funnel followups

- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Product
Publié le 17/06/2020
Seamless, the power of LinkedIn in emphasise through this. It pays for itself in revenue.
Seamless, the power of LinkedIn in emphasise through this. It pays for itself in revenue.
Avantages
Makes reaching out to new contacts really easy. I have managed to onboard a lot of new business through the use of the software.
Inconvénients
Nothing, its perfect. I wouldn't change it
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Octopus CRM Review
Publié le 16/06/2021
Overall its wonderful experience managing business with the CRM/Software. I definitely recommend it...
Overall its wonderful experience managing business with the CRM/Software. I definitely recommend it for my friends and contacts.
Avantages
Contacts/ Customers love to get personalized messages, they love their endorsement follow up messages.
Inconvénients
Little bit problematic in managing contact while emailing and sending other communication
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Octopus does what they promesss
Publié le 14/09/2021
I was looking for an affordable and simple way to mass prospecting Linkedin. Octopus is a very good...
I was looking for an affordable and simple way to mass prospecting Linkedin. Octopus is a very good short-term option. It is not precisely a CRM, but it helps a lot to keep track of your prospecting efforts.
Avantages
Octopus meets the expectations of what they offer: automatize four things when prospecting Linkedin: Connect, Message, Visit and Endorse. It really simple, no training needed, in few minutes one can start prospecting.
Inconvénients
Limited flexibility to edit pipelines and prospects labeling
Alternatives envisagées
PhantomBusterPourquoi choisir Octopus CRM
CostsPourquoi passer à Octopus CRM
Price and simplicity- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
A great help
Publié le 22/06/2020
As a recruiter, it is very important for me to be able to send a large number of messages or add...
As a recruiter, it is very important for me to be able to send a large number of messages or add many specific contacts. It helped me a lot in achieving a higher volume of sent messages, which improved my candidate sourcing process. It is very easy to use, and that is very important
Avantages
This tool helped me a lot in the growth of my LinkedIn network. It would be very useful to have personalization tools in message sending
Inconvénients
it would be very useful to add search functions that LinkedIn free does not provide, as well as customization in the automation of sending messages
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Using for Lead Generation
Publié le 12/06/2020
I do lead generation, so for me is important to have the possibility to send to many people in a...
I do lead generation, so for me is important to have the possibility to send to many people in a time a unique message in some situations.
Avantages
The product is very clear and easy to use. Moreover help me to fill my DB very quickly.
Inconvénients
I think if it would be better for me if the selection of the leads is more specific and with more options (ex. research botton).
- Secteur d'activité : Assurance
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Worst experience ever
Publié le 13/06/2020
First off the charged me for a yearly plan instead of a monthly plan. When I emailed them about it...
First off the charged me for a yearly plan instead of a monthly plan. When I emailed them about it they refused to respond. Now they are saying since I want to cancel that they only do refunds in the first 24 hours. Well when you refuse to respond until the 24 hours is up, that is an extremely shady business practice. I would not use this if it were free
Avantages
It’s relatively easy to use is the only
Inconvénients
everything nothing works properly ssssss
Réponse de Octopus CRM
Hi Jeff,
First of all, I would like to apologize for the unpleasant experience.
You've purchased the annual subscription that goes with a 35% OFF on May 11th and reached out to us with a cancellation request on June 9th. You've received a response from Anthony, our support agent, in 3 minutes after you submitted your query. Therefore, I am not sure what you mean by our failure to respond within 24 hours.
According to our policy, you're eligible for a full refund within 24 hours after the purchase is made. You could have simply emailed us the very same day and we would issue a refund without a single question asked.
However, I do understand your overall experience with Octopus CRM was not great and we'll definitely work on the improvement of our customer service and user onboarding process.
Thank you,
Alan
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best LinkedIn Marketing Tool Available
Publié le 17/06/2020
10/10 really great. Been in contact with support multiple times, and every time was pleasant.
10/10 really great. Been in contact with support multiple times, and every time was pleasant.
Avantages
Really easy to use. The dashboard is clean, support is amazing, I could write a novel here.
Inconvénients
Slows down computer when running a campaign
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Better practices
Publié le 18/06/2020
My overall experience has been very good, except for those details that I think would make the lead...
My overall experience has been very good, except for those details that I think would make the lead attraction work process even easier and more controlled from start to finish.
What I would most like is to have an option where I can configure the time that I give to wait for each process of the campaign until launching the next one.
THAT WOULD MAKE A DIFFERENCE
Avantages
What I liked the most is the ease of automating and the personal nature of each of its processes. It has allowed me to increase my number of contacts greatly and in an optimized way.
Inconvénients
I think my strongest suggestion would be if there was a calendar that would allow me to see the progress of each of my campaigns from the different buyer people, and take my programming on a scheduled basis so as not to get lost along the way.
Another detail is that suddenly I have not been able to link the process follow-up. "Presentation, thanks for connecting, corporate mail, farewell" in a simple way.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent product. Very easy to set up, use and not expensive
Publié le 08/07/2020
Overall, very happy with our purchase. A simple, yet extremely effective automation tool.
Overall, very happy with our purchase. A simple, yet extremely effective automation tool.
Avantages
Easy to use
Intuitive outlay
Fast and friendly customer support
Most of all - it does exactly what it says it does... it enhances our LinkedIn presence very effectively.
Saves TONNES of time.
Inconvénients
The speed with which the messages are sent is a little slow. Faster processing would help.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Fills in the gaps for all the things linkedin doesn't do
Publié le 17/06/2020
awesome, highly reccomend it to anyone in a sales role where you want to get connected en masse and...
awesome, highly reccomend it to anyone in a sales role where you want to get connected en masse and then export those people to a list.
Avantages
lets you send bulk connetions, export lists of people, track their connections. you can do other stuff like visit the page and endorse them for stuff. mostly though its great for bulk connecting and then having those folks to export to salesforce.
Inconvénients
honestly none so far. it's been a great to use
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Never Ending Ocean of LinkedIn Leads!
Publié le 17/06/2020
I have had nothing short of an amazing experience with Octopus CRM. I accidentally signed up with...
I have had nothing short of an amazing experience with Octopus CRM. I accidentally signed up with an incorrect email address and they fixed that for me quite quickly, which I was thankful for!
Avantages
I like how well integrated each module can be with each other module. There are too many great features to list here!
Inconvénients
The only thing I'd love to see that is not currently implemented would be the ability to automate 100% of all campaigns in some way. I understand that this would require a lot of custom programming to accomplish though!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Online seminars
Publié le 18/06/2020
Great tool to automate B2B sales channel and increase connections with personalized massages. <3...
Great tool to automate B2B sales channel and increase connections with personalized massages. <3 love it.
Avantages
I used Octopus CRM to have automated communication to Linked users. invite them to attend online webinar organized by my company. and it worked very well. it is comfortable and affective tool to increase B2B communication.
Inconvénients
on first look it was very strange to work from chrome addon.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Surprisingly Efficient
Publié le 26/06/2020
We invest heavily in a our Agency Toolkit to ensure we're giving our clients access to the best...
We invest heavily in a our Agency Toolkit to ensure we're giving our clients access to the best available tools to meet their needs. Octopus CRM, unlike their competitors, was easy to use right out the gate, no steep learning curve, and very easy to implement. Like most automation tools, you worry about breaking any platform rules, but Octopus CRM has built in good failsafes to avoid abuse, and our clients value that.
Avantages
- Easy To Set Up & Use, Just Set It & Forget It
- Good Pricing
- Integration With Zapier
- Good Failsafes to Avoid Linkedin Platform Abuse
Inconvénients
Would love to see some of the automation features improved, but there's not much to compare it to, so not much to complain about.