Avis clients sur ShiftCare

One of the standout features of ShiftCare is its user-friendly interface. From the very beginning, the software was intuitive to navigate and easy to set up. This is crucial in our industry, where staff members may not have extensive technical backgrounds. The learning curve is minimal, allowing our team to quickly adapt to the platform

It can be difficult to navigate unless you ask for help

Availability of tutorials on Facebook as well as a live helpdesk and an FAQ site that answers all questions.
ShiftCare also compiles all the different apps we previously used into one platform.
Gives excellent functionality for the staff side with the mobile app.
Constantly updating the platform and taking on feedback from users to create even better functionality.

So far we haven't found any issues with ShiftCare.

scheduling way ahead of time. Payroll integration

App needs a lot more functionality, you can't do much in it at all. Customer service often haven't been able to find solutions to my problems as much as they try and help and are lovely.

Ease to use, great customer service, well priced.

not having an admin version of app, forcing us to use safari on phone which is clunky.

The functions of ShiftCare allows us to run our business to a high standard, to track /amend shifts, record notes, store data and complete invoicing and payroll.

Nothing really but a big program with lots of functions to learn.

Accessibility and price, user friendly app

There is nothing not too like about shift care

Dashboard
Scheduling
Rostering
Timesheet
Involving

Incident Reporting needs to be worked on

I like the mobile access the best! Our staff are out in the community with home care - not at a central office and it is good to know staff are getting to clients on time and are able to upload progress reports, the attendance has improved significantly and staff appreciate seeing their schedule in real-time as well as able to input their unavailability. I also like the feature to repeat the schedule and the choices available. When I had a question about the platform, the response from Shiftcare was quick.

So far there isn't anything that I do not like

Having live chat support is so handy for those times when you get stuck.

Fairly expensive for a sole trader but couldn’t survive without it.

The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too!

When using on a volume scale, it becomes costly quickly. I'd also love to see a chat function integrated dow the track, to allow staff to communicate in team chats about clients etc.

The basics of a client management system are the same as any other product on the market. What makes Shiftcare stand out for an NDIS business is
- GPS clock in a clock out function: Reduces risk of fraud.
- Seamless integration with payroll and accounting software
- Reduces double handling of information
- Customised templates to meet business needs

- Automatic address suggestion has USA addresses in there. Just make it Australia-specific.

Love the reliability and the way our staff interact with it. The Job Board is one of our favourite time saving features

Scheduling form a mobile device can be fiddly sometimes, but no a big deal

ShiftCare is very easy to use. It has everything I need to successfully run my business

There are some applications that I am unsure of and would like more training on the product

Shiftcare has helped take my small sole trader business and turn it into a medium sized company. It’s easy to use format helps keep me, my team, and our participants / participant representatives organized.

I wouldn’t recommend for larger businesses. There are certain features lacking from the software, but nothing that interferes with what it’s meant to do. The additional features would just help streamline certain thingsFor example, notifications and email reminders around expiring documentation.Being able to have individual shift specific messages pop up for support team.

ShiftCare is easy to use, easy to understand, easy to manage, easy to use for invoicing, easy to find our clients and employees information when needed.

We don't feel there is anything that needs to be improved. We have never had any issues with ShiftCare. If we don't know how to do something its very easy to find the solution in the help section. If we still cant find an answer ShiftCare is very easy to navigate to talk to someone about our issue and we have always had a quick reply. We have always had someone help us with our enquiry or fix the problem for us.

-Simple to use-Straight forward-So far, all the functions I needed were there

At this stage, no Cons have been found. In the future, if you can embed this app with more other functions other than shifts, it will be better.

Easy to use, easy to roster and change roster at a moments notice

Shiftxare Cannot dupport all priceguides on ndis

It's super easy to navigate and understand for both our administration and support workers.

Thankfully, we haven't had any problems thus far.

Easy to set up and use.Imperative to organise Clients and staff. Works well and integrates easily to necessary platforms.

Overall Shift Care is excellent although upgrading to the second tier doesn’t really give you much more than the first,

What I like most is keeping track of schedules to make it easier for staff to login. If there are shifts needed to be covered there's an option for staff to respond to and makes it easier then contacting staff individually. I especially like the note writing, at the end of shifts a lot easier for staff to write progress notes at the end of each shift allowing them to do before going home.

Sometimes, it doesn't allow change of addresses.

It addresses everything that is needed for running an NDIS business. Not only does it have the functionality but it has the support to help you navigate the program.

Nothing at this stage. I have been with Shift care for around 6 months and I'm completely satisfied with results.

The scheduling for staff is second to none

New to the system so no cons as of yet.

I like my staff being able to be linked as a team and then they can see each other's notes as well as any documents such as OT or behaviour reports that I have loaded onto shiftcare.

At first I found it hard to change headings and up load documents but when I had a bit of a read of the help menu I found that it's actually very simple

I no longer need an office. Through this scheduling software, I can schedule and manage employees remotely.

I have no issues so far with ShiftCare.