Avis clients sur ConstructionOnline

I am a new user of this kind of software. A few months ago I did not even know that something like this existed. It has opened a whole new world for me and I am blown away by what this software can do. We demo'ed a few competing products before making a choice and it was the wide range of features at the most competitive price that sold us on ConstructionOnline. I especially like the messaging feature which is basically an email system dedicated to one specific project.

There is nothing I really dislike about ConstructionOnline, there are just some features I do not use as they do not meet my needs as a commercial general contractor. For example, I do not use Estimating and Change Orders as they seem to be less robust than some of the other software products. These features seem to be geared more towards the residential market. However, I realize it is hard to be everything for everyone.

A feature, I think, that would be nice would be the ability to sign documents electronically. Maybe one can do it through Redline; if so, I have not been able to figure it out yet.

As a general contractor one has to collect submittal packages from vendors and subcontractors, review them, and then attach a separate sheet to the package, that contains your stamp of approval/comments/signature on it, before you forward the submittal package on to the architect/engineer for review. On this submittal sheet there is space for the different reviewers to add their stamps as well. It would be nice if ConstructionOnline could generate this submittal sheet that you can attach to submittal packages sent to you. Currently, I generate the submittal sheet in another project management program, print it, place my stamp on it, sign it, scan it back into my computer, upload it to a pdf editor, add it to the submittal package file, and then upload the combined file to ConstructionOnline. It would be nice if you could do it all in ConstructionOnline.

Scheduling, email tracking, customer service is fast and very helpful.

Filing. It would be nice if you could copy an updated file and it would replace not copy with a (1) and would just replace it.

The customer service was responsive. They'd get back to you within minutes.

They sold me a bill of goods they could not deliver on and then kept a portion of my money even after they admitted that their software did not function in industry standard and required ways.

CO has been a major success within our company in regard to organization and communication.

There are a lot of features that have proven to be a bit tricky to fully understand. Scheduling is an example. I have found it difficult to fully grasp the predecessors and start vs finish date shifting.

The usability of the platform. It is extremely user friendly and contains a lot of great features. I like being able to create custom templates for estimates so I do not have to re-create each estimate every time.

Sometimes when I am using UDA I have a hard time navigating the different options. I am fairly new to this platform so i am sure it will get better.

Over all the system is easy to use and seems to have many features that other more expensive softwares have.

I believe this may be an add on feature but I feel like the PO/billing side is lacking. I would like to be able to track every expense per subcontractor/vendor in the system.

What I like most about Construction Online is how well-organized and user-friendly it is. The platform makes estimation straightforward and efficient, allowing for accurate and timely project bids. Keeping track of multiple projects simultaneously is a breeze, thanks to its intuitive interface and robust project management features.

Construction Online excels at simplifying complex jobs, providing all the tools a project manager needs to ensure successful project completion. From scheduling to budgeting to communication, every aspect of project management is seamlessly integrated, making it an invaluable resource for any construction professional.

I'm still in the learning phase with Construction Online, so I can't provide a detailed comment just yet. However, I haven't encountered any drawbacks so far.

Construction online is a great product however the thing that has been most impressive over the years has been the customer service. They have always responded to my questions and concerns promptly and accurately via email, chat room or phone. They have always been responsive.

My only only con would be future price increases. I will look past that if the product and customer service continue to be there.

Ease of use
Extensive functionality
Client interface

And last but not least, I can't say enough good things about the technical support team - they respond very quickly and are extremely knowledgeable.

Wasn't easy to import our initial estimate templates into the system and required assistance from technical support.

We are able to upload all of the project docs and mark up in one place in stead of searching emails and other submittals. When a template is complete and we are comfortable using it, estimating becomes much easier than spreadsheets. We can track projects in real time when the field is remembering to upload items as they’re being completed.

When we upload plans it creates individual pages for a project, I wish the full drawling sets were more easily accessible.

The comprehensive platform allows a one-stop-shop for our entire team that is seamless in every respect.

understood that it was integrating with Sage Intacct which was primary reason for buying. Still waiting on that.

The scheduling and team management features.

Using the mobile site, some of the features do not work properly.

I like that it has a built in CRM where we can take advantage of our customer client base

It is not well known in the industry so we sometimes are not taken as seriously in the industry

Many features aid in the management of projects

There are several options or features that could help us but they are additional costs and we are already paying a lot for C.O. and we can't justify the additional cost.
Quickbooks integration is fair but causes some reporting issues that make job costing difficult.

Redline Planroom allows for the upload, sharing and marking up of all project drawings in real-time using a tablet or phone

More flexibility when exporting logs to excel. The option to filter and export is needed.

i like how you can schedule jobs (upload xml files), keep an eye on multiple projects. use the site as an FTP site -send larger files to contractors and employees that email cant handle

unless you are a top tier subscriber there are a lot of features that are an add on. the site is laggy at times, especially when uploading big files

Its organization ability, ease of use and linking ability

The financial layout and how the automatic formulas are linked

I find the platform's user-friendly interface to be a notable feature, contributing to improved overall accessibility and navigation.

While ConstructionOnline offers many valuable features, one aspect that could be enhanced is the speed of certain processes. There were instances where response times were not as prompt as desired. Improving the speed and efficiency of certain functionalities would further enhance the overall user experience.

Ease of use. With a short click through example scenario I was able to use Construction Online with ease. It really is obvious where to find what you need. As easy as filling in the blanks for most of what I have needed to execute.

Thus far I do not see anything I would change except.......this company doesn't take advantage of every feature. If we did use all the features I'm sure life would be even easier.