Talkatoo

4,7 (144)
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Logiciel de reconnaissance vocale et de dictée

Note globale

4,7 /5
(144)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,7/5
Support client
4,8/5

97%
des utilisateurs recommandent cette application
Classer par

144 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Review of Talkatoo

Publié le 26/01/2025

Overall, this is a good and useful product that can help save time with medical record keeping.

Overall, this is a good and useful product that can help save time with medical record keeping.

Avantages

Ease of use. Availability of app. Time saving.

Inconvénients

Sometimes translation or terminology used is incorrect or changed.

Morgan
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Cladda review

Publié le 24/01/2025

So far it’s been very user friendly and intuitive

So far it’s been very user friendly and intuitive

Avantages

Ability to work within our PMS and help formulate SOP and discharges

Inconvénients

Nothing is jumping to mind yet. We have been using for a little over a week.

Melanie
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Terrible platform and worse customer satisfaction support.

Publié le 29/01/2024

Before they secured the sale it was all sunshine and roses promising this revolutionary service...

Before they secured the sale it was all sunshine and roses promising this revolutionary service that in practice is not ready for utilization in any clinic. Our experience was terrible from the minute they took our money, the customer service and collaboration disappeared.

Avantages

The concept, AI will be the way of the future to improve a lot of veterinary administrative efficiencies. However this platform (talkatoo verified) is not equipped to deliver the level of attention and support that is required and will not be for some time.

Inconvénients

I felt my team and I were completely taken advantage of, we onboarded onto the talkatoo verified service and were billed right away before the proper setup could be completed. We used this service for 1 week and had to do 50% of the work it was supposed to be relieving us from ourselves. I manually had to go into each patient file and input the doctor notes, $600 later customer service took no accountability for their rushed and failed application of their product. They have an extremely delayed turn around time from recording your notes to the time it is supposed to be uploaded for you into your PMS, waiting days for your notes to be inputted is not effective if you have a high efficiency clinic, better to just pay your support team member to transcribe for your veterinarian as it is a better investment of your money and time. Additionally, the app glitches and does not upload your cases when you think you have submitted them therefore adding additional delays to medical record notes. In our situation our security team was unable to provide remote access to talkatoos team the day they started billing us, what would have been considerate, and client-centered would have been to delay our official start date of their service once the connection was granted and the full experience of their service could be demonstrated, but what they did was charge us for the month and refused to cancel the service and provide a refund. Which has tarnished their reputation and I will proactively not recommending other veterinary clinics to try their service.

Réponse de Talkatoo

We take pride in our mission to give Veterinary professionals time back in their day. All feedback from our clients is crucial and I appreciate that you took my call. As we spoke about, I’ll reach out to you in a few months to let your team reevaluate our service.

I fully understand why you felt let down The delays in us gaining access to your PMS meant you had to shoulder the workload that our team usually handles. In the beginning, growing pains were inevitable, yet this does not excuse our poor customer service.

When the issue of refund was raised, we should have done a better job, we were wrong and we are extremely sorry. As the CEO, I place great importance on ensuring our clients are satisfied, which is why after reevaluating the situation, we have issued you a full refund.

Please accept my apology again and understand that we highly appreciate your feedback as it has helped us be a better company.

Best,
Shawn Wilkie

Andy
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Saves hours of work each day!

Publié le 26/01/2025

I have been using for a couple of years. The AI features are very accurate, flexible to be tailored...

I have been using for a couple of years. The AI features are very accurate, flexible to be tailored to your preferences and saves us hours per day.

Avantages

Ease of use app. Very robust and accurate! Saves me hours per day of work time doing charts.

Inconvénients

No real cons. It has been a great tool. Occasionally the results of a certain prompt phrase will turn out different than the style it provided the day before, but not a huge deal.

Amanda
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

This is great!!

Publié le 26/01/2025

I love it! It helps so much not with just with notes, but with discharge information for clients !

I love it! It helps so much not with just with notes, but with discharge information for clients !

Avantages

Very helpful for cutting down on the time it takes on EMRs and helps me summarize client comms

Inconvénients

Does pick up a lot of background conversations if sitting in a busy treatment area

Jared
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great talk

Publié le 26/01/2025

Helps me save time. Always looking for new ways to utilize it.

Helps me save time. Always looking for new ways to utilize it.

Avantages

Great saving time. Helps me stay up to day and from falling behind.

Inconvénients

When the api goes down, it can throw off my new work flow. It's been down less often though

Luz
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Faster notes

Publié le 29/01/2025

10/10, i can customize my notes, the new feature is promising

10/10, i can customize my notes, the new feature is promising

Avantages

Making my days at the clinic shorter, way faster doing my medical notes

Inconvénients

Sometimes it doesn’t get my accent, changes my words

Phil
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Love Talkatoo

Publié le 26/01/2025

Great. It is a positive impact on wellbeing

Great. It is a positive impact on wellbeing

Avantages

Time saving with record keeping. Note taking and creating detailed patient plans

Inconvénients

Words incorrect although improved. Copy and paste for SOAP. Would love PIMS with this

Stacey
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Love this dictation program!

Publié le 26/01/2025

I use it to dictate records and enter all histories- with no keyboard fatigue

I use it to dictate records and enter all histories- with no keyboard fatigue

Avantages

Ease of use, very simple and flexible. I like being able to put in my customized normal physical.

Inconvénients

Errors even when word are added to the dictionary

Julie
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Easy notes

Publié le 26/01/2025

Great experience. Awesome resources and people to explain the system

Great experience. Awesome resources and people to explain the system

Avantages

Makes note much easier when you are short on time or busy

Inconvénients

I talk faster than it types and if I watch while I’m talking, I mess it up

Jon
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Talkatoo = More Free Time + Better Medical Records

Publié le 17/05/2024

Talkatoo has literally changed my life. Instead of 2+ hours of medical records every day, I'm able...

Talkatoo has literally changed my life. Instead of 2+ hours of medical records every day, I'm able to get them all done, with high quality and accuracy in less than half the time. Now, I actually have time for me! I place a high value on Free Time, because it is so rare. Talkatoo has given me Free Time and Quality of Life. Thank you!!!

Avantages

Talkatoo has improved my medical records and literally saves me hours every day! I don't dread the record-keeping as I used to. Talkatoo is able to take my meandering exam room conversation and turn it into a coherent and cohesive medical record. I just hit Record on my phone and it does the rest. I love this product and what I have gained--> FREE TIME!!

Inconvénients

Talkatoo is not perfect, but it is getting there. It is not great at drug names and doesn't consistently populate the medical record with things I've said (such as Body Condition Score.) Just the same, it gets 90% of what I say correct and exceeds all but the most skilled scribes that I had in the exam room.

Ken
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Game changer

Publié le 13/05/2024

Exceptionally good so far. Am early into my use of the AI techology of Talkatoo so still learning.

Exceptionally good so far. Am early into my use of the AI techology of Talkatoo so still learning.

Avantages

Talkatoo puts randomly entered presenting concerns and information into a concise SOAP formula, including history presented by the client and various examination findings noted by the vet throughout a 20-45 minute appointment. The AI function identifies what information is important for the medical record and weeds out the social banter between client and vet.

Inconvénients

How long it took for me to discover the AI functions

David
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Talkatoo improved my record quality

Publié le 02/07/2024

It has really helped improve the quality of my records, it has also improved my speed to complete...

It has really helped improve the quality of my records, it has also improved my speed to complete each record

Avantages

Multiple ways to improve record keeping and improve speed of record keeping

Inconvénients

As with any dictation system, there are time where it miss “hears” what you said. The AI does a good job most of the time, but sometimes it focuses on less important information

Matt
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Literally LIFE CHANGING

Publié le 03/10/2024

At first, I tried using Talkatoo to directly enter information into the medical record using...

At first, I tried using Talkatoo to directly enter information into the medical record using Dictation. This was frustrating and inefficient. On my first check-in meeting with [sensitive content hidden] (from Talkatoo), I shared my frustration and he immediately guided me step-by-step to the proper way of using this product. There are not many things during my veterinary career that I would describe as life-changing, but Talkatoo truly is a GAME CHANGER! I used to spend hours (after close) inputting medical records or doing them at home and forfeiting time with my family. Now my records are done at close of business every day, without fail. Not only that, but the records are thorough, professional and generating discharge summaries and instructions for owners is just as easy. I've only begun to scratch the surface with this product's capabilities, and I look forward to continuing to use it daily in our practice.

Avantages

This product has literally been life-changing for me. Properly executed veterinary charts and discharge summaries/instructions used to take me hours to complete and now take seconds. No joke.

Inconvénients

Now that I've learned how to properly use Talkatoo, I cannot come up with any cons.

Merrianne
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Helpful product for records

Publié le 23/04/2024

Positive and time saving for reviewing and dictating sometimes hundreds of pages of a medical...

Positive and time saving for reviewing and dictating sometimes hundreds of pages of a medical records.

Avantages

Learning capacity and ability to add words to the system

Inconvénients

Took time to learn the different dictation techniques. Sometimes the program assumes wrong words and takes a bit to "learn" veterinary words.

Robert
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

These People Wrote the Book on Customer Service

Publié le 24/07/2024

I have used initially for medical records but now am using the AI function. Very powerful makes my...

I have used initially for medical records but now am using the AI function. Very powerful makes my work load much easier and more complete

Avantages

Talkatoo a fantastic product. It is easy to use with minimal learning curve. But the best thing about Talkatoo is the people. They show concern for their users that is rarely seen today. [sensitive content hidden] are incredibly knowledgeable and helpful and really want you to maximize your experience/usage.

Inconvénients

Occasionally it struggles with a word to add to the dictionary.

Karen
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

I believe in the product

Publié le 28/01/2025

It has been a pleasure working with them. The customer service will always try to help you.

It has been a pleasure working with them. The customer service will always try to help you.

Avantages

It allows me the freedom to not have to type my notes.

Inconvénients

Sometimes the wording can be off when speaking.

Keith
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Getting home early

Publié le 27/01/2025

Avantages

I love the ease of it. It doesn’t take me very long to get notes done anymore and now my staff has the information that they need to talk to owners.

Inconvénients

I would love it for all of our doctors, but right now we only have it for the one

Kristy
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Time saver

Publié le 26/01/2025

I spend less time typing, more time seeing clients

I spend less time typing, more time seeing clients

Avantages

Faster record keeping every time I use it

Inconvénients

Every once in awhile it goes down and i have to type my records/ emails instead

Ashley
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Excellent Customer Support

Publié le 10/05/2024

In all honesty, I was not actually going to keep this product. I said might as well try the free...

In all honesty, I was not actually going to keep this product. I said might as well try the free trial for 1 month and then get my money back. However, this has been such a great asset for many. The automatically generated so is something I use on a daily basis for almost all of my patients. Clients have taken to it just fine with no hesitation. [sensitive content hidden] has been sure to be consistent and thourough with training which set me up for success from the get go. Until he walked me throuygh TaDa, I hadnt had time to play with it. Man, what a hidden gem. Thanks [sensitive content hidden] !

Avantages

Auto SOAP has been a game changer for my record keeping.

Inconvénients

I dont like that I cannot make all of the SOAPs in bulleted form however, I hear that this is a upcoming update.

Rachel
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Loving Talkatoo!

Publié le 25/01/2025

I love it so much! Talkatoo is such a time saver!

I love it so much! Talkatoo is such a time saver!

Avantages

Being able to summarize client, communications and phone calls

Inconvénients

Sometimes even when I enter a word into the my words portion, it doesn’t understand what I’m saying, but it’s easy enough to fix

Cheyenne
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Makes the job easier!

Publié le 26/01/2025

DVMs love it! Techs love it! We did the trial through SVP and are sticking with it

DVMs love it! Techs love it! We did the trial through SVP and are sticking with it

Avantages

Summary of notes and discussion. (Hooves and Paws Pet Hospital)

Inconvénients

Sometimes finicky but just have to ensure proper talk points

Liane
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Makes my life easier!

Publié le 12/04/2024

Avantages

so much easier to complete my records and get home on time!~

Inconvénients

the speech mike is kind of a pain - have had trouble resetting it multiple times

Elizabeth
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Talkatoo review

Publié le 29/05/2024

Overall experience is excellent and highly recommend

Overall experience is excellent and highly recommend

Avantages

Great software that is easy to use and very effective and accurate

Inconvénients

Transcript is sometimes slow to get processed but does not happen regularly

RANDY
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Veterinary use

Publié le 02/07/2024

It has been such a time saver for me and actually has been fun to learn. 8 out of our 10 Drs are...

It has been such a time saver for me and actually has been fun to learn. 8 out of our 10 Drs are currently using Talkatoo and feel the same way. Customer service has been excellent and the program is constantly being updated and improved

Avantages

Talkatoo has reduced my time of creating medical notes by at least 50%

Inconvénients

I am not very tech savey so it is taking me some time to familiarize myself with all of the Talkatoo features. Some of the medical word recognition when I began using Talkatoo was incorrect however as I correct specific words this is much less common