Avis clients sur Comet Backup

Comet Backup
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60 avis

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Comet backup for a Cloud provider
Publié le 17/08/2021
We were looking for a backup application that should be able to store efficiently the backup jobs...
We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space.
After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years.
We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup.
Avantages
I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information.
Also, every time we opened a case with Comet, response time and quality was top notch.
Inconvénients
It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great backup good price
Publié le 11/03/2024
The support team has been great and will even schedule a zoom to help you sort out your issue, they...
The support team has been great and will even schedule a zoom to help you sort out your issue, they keep adding features and functionality so it just keep getting better, I feel like there are better solutions on the market but not at the price point.
Avantages
Central cloud backup Server with options to and onsite backup servers too.
Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.
Inconvénients
Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.
Pourquoi choisir Comet Backup
Pricing given to use when joining and used to price our product to clients changed and it became unfeasible for us to continue, their sales team did not care and made excuses as to why they could not honer the original price, there were a few other issue with the software and support response was also poor.Logiciel antérieur
MSP360 Managed BackupPourquoi passer à Comet Backup
The price point was good and it included re branding and one of the biggest things was the image backup that did not rely on windows built in backup.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Review Cloud Web
Publié le 27/02/2024
Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use.
Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use.
Avantages
The pricing, the featureset and the scheduling of tasks.
Inconvénients
The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Comet after a year.
Publié le 22/02/2024
So far, so good. It seems to be reliable for the most part. Would like some more in depth reporting...
So far, so good. It seems to be reliable for the most part. Would like some more in depth reporting and monitoring features, but for the price, it's been very good value.
Avantages
Quite easy to set up, inexpensive pricing.
Inconvénients
Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.
Alternatives envisagées
Cove Data ProtectionPourquoi choisir Comet Backup
Pricing and feature set. Comet had more features for the price. We also loved the idea of self hosting the server and using Wasabi / S3 as a storage target.Logiciel antérieur
MSP360 Managed BackupPourquoi passer à Comet Backup
Pretty much it came down to price. Veeam and Cove were both more mature platforms, and had more features, but Comet ticked our boxes at a better price point.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Working great so far.
Publié le 19/10/2023
Avantages
I found it simple to set up the server. I like that it's pretty customizable and the one time I did contact support, they were friendly and helpful. It's just worked since I got it installed.
Inconvénients
Not sure, maybe wish there were slight discounts on the per seat licenses or something when self hosting, but really, I don't think there is room to complain about pricing right now, it's a significantly better deal than something like Veeam when you just need something simple. Maybe some kind of automatic backup verification that can reload backups into VMs, check they boot and such and then delete similar to what bigger backup software have, but that's a big feature. Oh, and maybe an obvious way to use your own SSL certs instead of LetsEncrypt.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Attractively priced backup solution for service providers
Publié le 24/10/2023
Avantages
Product is very easy to use. Wasabi cloud storage is fast, cheap, and fully integrated, requiring zero setup. No issues installing on a wide variety of machines and OSes. Does not pester users; console provides comprehensive overview of status across clients and backup loads.
Inconvénients
No Google Workspace backup. Costs for backing up Microsoft 365 are out of line with otherwise very reasonable pricing for backup software. Would like to be able to support older versions of Windows Server, because we all have those old servers sitting around somewhere!There are some issues to beware of regarding multiple jobs backing up to a single repository. If a job doesn't complete, you could end up with a locked repository that keeps other jobs from running.
Alternatives envisagées
Veeam Data PlatformPourquoi choisir Comet Backup
COST! Cove Data Protection is hugely expensive, but is more hands-off reliable and verifiable. Comet requires more admin time to make sure things are going well, but it is 1/3 of the cost.Logiciel antérieur
Cove Data Protection- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ideal for startup's with capital constraints
Publié le 13/10/2023
The implementation was very simply and the api works well with the 3rd party webapp we use.
The implementation was very simply and the api works well with the 3rd party webapp we use.
Avantages
The fact that you can spin up a quality backup service very quickly and with very little capital makes comet an attractive proposition.
Inconvénients
The support is a bit clunky due to it's location and the time differences.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MSP Review
Publié le 17/10/2023
The biggest thing we look for in a product is their support. Support has always been responsive and...
The biggest thing we look for in a product is their support. Support has always been responsive and knowledgeable. You feel like you're getting support from the people who wrote the program and thats is one of the biggest plusses of Comet.
Avantages
Easy to deploy, made in a country we trust
Inconvénients
Sometimes backup configuration is not straight forward but once you figure it out like any other tool its fine
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great backup solution
Publié le 23/02/2024
A very good experience, when we have had any questions we have been solved quickly, the solution is...
A very good experience, when we have had any questions we have been solved quickly, the solution is stable and is updated very frequently.
Avantages
The ease of deploying the solution internally, customizing it and integrating it with repositories from different public cloud providers.
Inconvénients
There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare.
Alternatives envisagées
Commvault CloudLogiciel antérieur
Acronis Cyber Backup- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Cost effective, easy and reliable.
Publié le 12/10/2023
Avantages
All the features of the comparable products at a much cheaper price point. Was a little nervous at first but after our first restore - we are sold! Easy to use, reliable, cost effective. Frequent feature updates too. What more is to say.
Inconvénients
Nothing. Simple to roll out within the company to manage all our clients.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Comet Backup is very easy to roll out
Publié le 03/08/2023
I believe this is a viable, economical product. It works with local backups as well as cloud...
I believe this is a viable, economical product. It works with local backups as well as cloud backups. You can let Comet host your backup server or you can setup a self administered server. That is the way we went and it's been fine.
Avantages
The pricing is good and it has all the features I need for my clients.
Inconvénients
So far, not any real problems. Just a small learning curve as with any new software.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Accesible y economico.
Publié le 03/08/2023
Avantages
Es una herramienta economica de facil implementacion y flexible para las labores que se requiera.
Inconvénients
En su herramienta para crear copias de seguridad se me hace que es algo confusa.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Es economico.
Publié le 05/08/2023
Avantages
Este aplicativo es bastante economico y con una gran variedad de herramientas disponibles.
Inconvénients
su interfas es algo confuza si uno no esta acostumbrando a ella.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Es bueno
Publié le 22/08/2023
Avantages
Me gusto que tiene una gran variedad de erramientas para backup y es facil de utilizar.
Inconvénients
Es un poco lento cuando se realiza un backup de un disco con arta informacion.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
My Commet backup experience
Publié le 25/04/2023
I am very pleased with it
I am very pleased with it
Avantages
1. Excellent Customer support2. Encryption3. Flexibility and Scalability of the solution4. Extensibility
Inconvénients
A bit of complexity to understand client, server, commet online vault, protected items, moving to other machine
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Small company using Comet
Publié le 18/04/2023
I'm using COMET to make daily backups of a MySQL online database. I scheduled this backup in a 12/6...
I'm using COMET to make daily backups of a MySQL online database. I scheduled this backup in a 12/6 basis and it is really effective and convenient to perform this job.
Avantages
- Totally automated- Easy to config- Lightning fast operation
Inconvénients
- Some options could be more intuitive, such as MySQL accesses and reconfiguring the owner's IP when the ISM provider changes it.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
i work with comet for about 1 year overall i like it
Publié le 24/04/2023
Avantages
simple use . can backup cloud and local
Inconvénients
i dont feel its so safe and stil use other software as well every server i backup with comet to cloud and other for local
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Comet Backup
Publié le 23/01/2023
Offering a turnkey backup solution to my customers and they have the ability to restore their own...
Offering a turnkey backup solution to my customers and they have the ability to restore their own files with minimal training.
Avantages
The software is easy to use, simple to deploy and offers a great feature set for the price.
Inconvénients
The software requires maintenance, and pushing updates to clients can be difficult.
- Secteur d'activité : Construction
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Sistema de backup bastante potente.
Publié le 01/03/2023
Lo empezamos a utilizar para soluciones backup en nuestra infraestructura interna.
Lo empezamos a utilizar para soluciones backup en nuestra infraestructura interna.
Avantages
Herramienta muy útil, rápida y segura.Tienen buen soporte.Cargas y descargas muy rápidas.
Inconvénients
Algunas funciones son un poco complicadas si no se está familiarizado, pero la documentación que aportan ayuda bastante.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good Sfotware
Publié le 30/01/2023
Good
Good
Avantages
The software has good speed, average cost, lots of features, integrates with several partners.
Inconvénients
In some tickets, technical support takes a while to respond.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Backup software for MSP or Small Business
Publié le 03/08/2022
My overall experience from the Onboarding Video Call to getting it all setup and running has been...
My overall experience from the Onboarding Video Call to getting it all setup and running has been great. Any questions or issues have been taken care of quickly, and I can have the peace of mind that stuff is safe.
Avantages
We got this software as a solution for our MSP business. It has all of the features that you need backup client's equipment without breaking the bank.
Inconvénients
There are some parts to it that are confusing in the initial scheduling of the backups, but once you do it a few times it gets better.
Alternatives envisagées
SyncroPourquoi choisir Comet Backup
It was more about a better price with the same or better features for one program. The other was unreliable and couldn't tell if the backup was done or not.Pourquoi passer à Comet Backup
Ended up going with Comet as it was the back end for these other options.- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product for msp on super competitive prices
Publié le 19/08/2021
Great product which we rely on to backup our customers data, and it's doing its job really good
Great product which we rely on to backup our customers data, and it's doing its job really good
Avantages
The web dashboard, the multi os client, the multi tenancy and white label . Is the best thing about comet.
At this prices it's a bargain
Inconvénients
A little bit rough interface, not very intuitive.
Alternatives envisagées
Acronis Cyber BackupPourquoi choisir Comet Backup
PricePourquoi passer à Comet Backup
White label and pricing- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A solid modern backup solution
Publié le 11/08/2021
We use Comet Backup for backing up our own servers and services, and now also provide managed...
We use Comet Backup for backing up our own servers and services, and now also provide managed backup services to clients. Being a software company ourselves, we really like how Comet can be configured and customized.
Avantages
The combined feature set of Comet Backup is quite unique in this price range. The ability to manage multiple clients, on your own hardware, with your own branding, with data deduplication was something we did not find in other products. The licensing model is not prohibitive as it grows with usage with no initial investment required. We were able to integrate Comet Backup well into our system landscape, even with monitoring.
Inconvénients
Being a "younger" product than some enterprise backup solutions, there are still some rough edges which needed attention from the producer or where we had to implement workarounds. The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great Backup for MSPs
Publié le 27/10/2021
I've been really happy with Comet since the minute we started using them. I'm very happy with the...
I've been really happy with Comet since the minute we started using them. I'm very happy with the switch! The Web UI is fast and responsive. You have lots of flexibility in choosing either to store backups on Comet Server or on an S3 provider like Azure (or any other that you might want to use).
Avantages
The pricing is very fair for a product like this and I love that you can brand the client to look and feel like your business.
Inconvénients
Not too much in the cons field. If I was to list one I would say the lack of continuous backup. You can work around this by scheduling multiple jobs a day but isn't as ideal as solutions we've used in the past.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Comet backup
Publié le 26/01/2023
Backing up of servers, SQL servers for clients
Backing up of servers, SQL servers for clients
Avantages
Remote backup and monitoring, easy deployment
Inconvénients
Server setup in the cloud a bit time consuming.