Avis clients sur Crewhu

Crewhu is a great tool for positively recognizing your top performers and also identifying team members who need coaching and/or training. Peer to peer sharing is also great for keeping team members engaged. As a manger, the reports are useful for 1 to 1s and annual reviews.

I wish they also had an NPS survey so we didn’t have to use a different tool for that. I feel like the Café Feed is designed for big TVs cause it’s all way too big. I wish it had scaling options so I can view more of on my computer screen.

I like that it integrates with MS Teams so it's easy to give badges and share them with the team. This motivates more activity within Crewhu across the team. The contests are great as well and the surveys (when we can get clients to do them) are a great way to measure how we are doing.

The reporting is pretty good however, it would be great to have more reporting opportunities. (auto-generated reports that are emailed out weekly for example). Occasionally it auto-refreshes when you're in the middle of something and you have to start over.

I work for a Managed Service Provider and Crewhu has been the best way for our clients to quickly and efficiently give us back their thoughts on how we handle their tickets/issues. It's quick and to the point and several customers have mentioned that it's better than the last two services we used. We are owned by an ISP and will be expanding Crewhu's usage to the rest of the business. It's really a great tool to have when it comes to presenting a customer with a ratings page on how the service went.

So far we don't see anything that needs fixing or updating. I'm not sure if we host it or if it's cloud based but i haven't heard anything negative about the back end. All managers seem to love it as well.

Love the employee engagement and contest features.

I really wish custom surveys could be separated from the regular CSAT surveys. We'd love to use custom surveys for project surveys, but for now we have to rely on another product for that.

Crewhu is easy for the user to add to their email signature and offers the customer a simple way to provide feedback. It is nice for the ownership and management team to see the feedback and share the feedback easily with the team.

Sometimes the smiley faces can not be added to places we want because of the format of it. I am not a technical person so I cannot speak as to what format it would need to be.

Our clients use Crewhu to provide ratings and feedback to our staff. But our staff are really enjoying the ability to recognise and give thanks for the work they do to assist each other every day. All of this recognition results in Crewhu bucks which is turned into vouchers - our staff love it!

Some of the interfaces are not intuitive but this is emerging and is still easy to navigate.

This product is great because its easy to use and fast. I really like the dashboard we have to show everyone our wins and the built in teams integration makes giving a badge really quick.

I have had no issues with the product, I think it works great. The user interface could be a bit more modern

That we are able to give co workers and staff rewards that show great work effort and dedication also gives our clients abilities to let us know how good our engineers are doing to resolve their issues.

Some more reward options to give our oversees engineers who might not have access to the crewhu awards given in the USA

The ease of use for this software, the implementation & the easy uptake.

The reviews page seems very slow to load.

I love being able to easily recognize coworkers for their hard work or accomplishments. And its nice for the whole team to view when someone gets a "Love" or a badge.

It was harder for some employees to earn points from "Love" because they did not have the same opportunities as others to get surveys sent out.

We have a teams integration that is used internally to reward staff when they do a great job. We have specific badges and awards for documentation, customer success, integrations and just generally being good at your job!

Like any tiered subscription based product, some functions and features are only available when you pay the most amount of money. To get an ROI, you really need to make sue staff, and customers are using it to its full potential.

What I love most is that anyone in the business can reward you for your good work. In previous jobs it would need to be Senior Management and the rewards were the easiest thing they could buy at the local shop. Crewhu lets your peers reward you and you can use the bucks to work towards something.

The only con is that the role I am in doesn't warrant feedback from clients (non client facing role). This means I can only get bucks from people within the company, so that limits the amount of bucks that I'm receiving.

IM just an end user who receives the feedback from users

IM just an end user who receives the feedback from users, do not have access to the software

The ability to reward coworkers for the hard work and show appreciation for them. Also being able to choose the prizes for the company.

We have had a hard time finding a dashboard and configuring settings that show exactly what we want it to.

It just works and my team uses it daily!

Nothing and it's not free to use. But software like this should not be free is so awesome.

allows our customers to rate how well we have performed today and there issues and allows for a competition between us all to see who get the most in a month

and it works well with out Connectwise system.

would like a personal crewhu link for the reviews that is link to my account that I can send to customers incase they miss it in the closing email

I love to be able to receive feedback from my clients through Crewhu. It is easy to use, and it does not take a lot of time to leave a review!

There is nothing I have come across that I do not like about Crewhu!

I like the ease of responding to surveys. I like that I can access the dashboard from the mobile site.

I would love more accessibility in the mobile app to navigate through the screens.

Good reporting. Easy to use. Not hard to integrate with current software.

Not that I can think of. Integration was not difficult at all.

I like that an individual can actually be recognized in a formal manner, with the ability to cash in on their hard work.

Nothing really was difficult at all. I have not ran into any issues yet.

My fellow co-workers and I really enjoy the Crewhu. It is a great way to show employee appreciation.

The software is very user friendly. I have found it very easy to navigate.