Avis clients sur MailTrack

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226 avis
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Le radar de mes e-mails envoyés
Publié le 03/01/2025
MailTrack est un service de suivi des e-mails qui me permet de savoir quand et si mes e-mails ont...
MailTrack est un service de suivi des e-mails qui me permet de savoir quand et si mes e-mails ont été ouverts par les destinataires. Il s’intègre à Gmail et Google Workspace
Avantages
On peut savoir si le destinataire clique sur les liens inclus dans notre e-mail.
Inconvénients
Il faut avoir un abonnement Premium pour le suivi illimité des e-mails.

- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MailTrack FTW!
Publié le 13/11/2023
Overall experience has been wonderful and it's easily my go-to email tracking application. I've...
Overall experience has been wonderful and it's easily my go-to email tracking application. I've tried others but this one is the smoothest & easiest to use.
Avantages
Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it gives you a daily update on how many emails you sent, how many have been opened, who hasn't open an email yet, etc. It's done wonders for my business knowing if someone received my message.
Inconvénients
The only thing I don't like about MailTrack is that it includes itself in your signature when you send emails. However, you can get rid of that by using the paid version. I guess it's not a bad trade off considering all of the benefits I'm receiving for free!
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
MailTrack is a Low-Overhead, Complete Mail-tracking Solution
Publié le 06/08/2021
My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater...
My overall experience with MailTrack has been quite positive. It has allowed me to reach a greater level of engagement with my targeted emails than I ever have before.
Avantages
I have run numerous email promotional campaigns for product launches (music, books) over the years and MailTrack is by far the simplest mail tracker I've used. It used to be that I'd send out emails wondering if they were ever getting opened, but MailTrack alleviates that concern. I now know when my emails are opened and links are clicked. This allows me to follow up accordingly to achieve even greater response to my campaigns. Moreover, MailTrack features an easy Gmail integration plugin that enables easy monitoring from within my mail client of choice. I did pay to upgrade to the premium version in order to remove the "sent by MailTrack" branding that would otherwise appear.
Inconvénients
The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes when I send email to certain domains. I've found that institutional/organizational email addresses are much more likely to alert users to the fact that their emails are being tracked, but I imagine this is the case with all image-based mail trackers. Further, some of those mail servers forward and display emails to end users in a way that makes it appear as if an email has been opened far more times than it ever actually is (one particular email registered over 100 opens without a response). These complaints are fairly minor though--MailTrack largely functions as advertised.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Beware of Auto Billing
Publié le 24/01/2023
Disappointing.
Disappointing.
Avantages
Ease of use
Inconvénients
Beware of auto-billing without invoices or notifications. I subscribed and specifically asked their customer support team not to be auto-billed. They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service at all for over 12 months.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A MUST HAVE
Publié le 13/05/2024
Overall if great to have active for all your emails.
Overall if great to have active for all your emails.
Avantages
This is a must have if you send emails out daily and want to know if they are being open and read. It helps track how many times its open and when the last time they opened it.
Inconvénients
You need to upgrade if you want details about exactly who opened it if you send it to multiple people at a time.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
email tracking
Publié le 03/10/2024
my overall experience is great. I would say this works fro specific industries if you only rely on...
my overall experience is great. I would say this works fro specific industries if you only rely on your email for communication and there is no other methods
Avantages
helps me track emails. this is very important when you have a lot of volume coming in on a daily basis.
Inconvénients
I wish it would tell you if the receipt has opened the email or not? basically if it will show the person read your email or not
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Smooth Email Tracking With MailTrack
Publié le 01/05/2024
Avantages
As an email tracking software, MailTrack offers great features and also makes email marketing easy.
Inconvénients
MailTrack is not problematic at all. Meets needs.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Tracking our information
Publié le 29/06/2023
To be able to have support when it comes to knowing who first-hand the information has reached to...
To be able to have support when it comes to knowing who first-hand the information has reached to avoid having read confirmation conflicts.
Avantages
Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power to reliably manage information.
Inconvénients
I don't know if maybe I haven't explored it but it would be interesting to know if our messages have been forwarded or shared to third parties or unwanted domains.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Email tracking is so much easy and useful
Publié le 01/12/2023
I benefit from this tool. So I will recommend it to everyone.
I benefit from this tool. So I will recommend it to everyone.
Avantages
As a teacher, I have to send 10+ emails per day. Tracking them all together is not easy for me. But MailTrack made it easy for me to track the mail. I can get to know if someone opens my mail. So, it's so helpful.
Inconvénients
I like almost everything, but setting up this software for every email is redundant to me. So, there should be one setting for all my logged-in emails.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
MailTrack for Daily Tracking of your Emails when you're Busy
Publié le 27/04/2024
I love it, aside from it is very timely nowadays for professional like me, it's also very easy to...
I love it, aside from it is very timely nowadays for professional like me, it's also very easy to use and navigate especially for me that I'm not a very good user of online applications.
Avantages
I like on this application is that I can merge documents using this as well as track my emails, as a newly promoted trainer, it's very difficult for me to handle my emails, with this application it gave me ease and help.
Inconvénients
None so far, because of this application, tracking and editing my data were easier for me because of this.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Email tracking is possible now with MailTrack
Publié le 20/10/2023
Avantages
As a teacher, I have to sent so many mails per day. I had to make sure that all mails are reaching toward the person. MailTrack help me a lot in that case by helping me tracking that the mail is opened or not.
Inconvénients
I didn't like their pricing. This should be decrease I think. But in somepoint, it may sound okay for the normal people outside my country as I am living in a financially bounded country.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
For Mailing
Publié le 11/08/2023
Avantages
I like most the notifications. when he tells me that they saw me
Inconvénients
I like everything I don't have something I don't like at all
- Secteur d'activité : Recherche
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
How I track emails
Publié le 28/09/2023
Avantages
I have loved how integrated this application is and how seamless the experience it provides. The experience is way better than other application I have used before.
Inconvénients
The paid version sometimes feels have different benefits for different price category which is not good for someone with lower budget.

- Secteur d'activité : Services financiers
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
MailTrack all my email status
Publié le 03/11/2021
Avantages
I like all of the reports provided by this program once my emails have been sent. It assists me in keeping track of the status of emails, such as whether or not the receiver has opened them and how long they have been open. All of these cues will help us craft an effective follow-up email. To keep an eye on my email within my favorite email client, MailTrack provides an easy Gmail connector plugin.
Inconvénients
One of the things I detest about this program is that it does not provide complete anonymity while sending the email. It will be visible in the email footnote that the email was sent using MailTracker. It would leave a negative impression on the receiver, and I would delete it totally if I were able to. For a basic program like this, the premium package is rather pricey.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Very simple tool to track your emails
Publié le 06/01/2023
I really like my plug-and-play experience using MailTrack, and how it makes my email experience a...
I really like my plug-and-play experience using MailTrack, and how it makes my email experience a lot better. Thanks for MailTrack!
Avantages
MailTrack is a very plug-and-play product in terms of how easy to use it. Also, it plays a real impact on the info share about your sent mail. In addition to having a very generous free plan.
Inconvénients
Some years ago, I heard from a friend who is using MailTrack that sometimes his emails are being received in spam, that was a real issue but I am not sure if it is still there anymore or not.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
It's usually useful
Publié le 27/04/2019
I use this plugin in my workplace because in my daily work I need to send important emails. A lot...
I use this plugin in my workplace because in my daily work I need to send important emails. A lot of times I need to know a fast answer and is important to know if the people open your email and have seen your email or if the people have not opened the message.
Avantages
You can use it in your email to know who has read your email. It is easy and fast to install (plugin). In important emails, you need to know if the other person has read the message, and is very helpful because you receive a message to confirm that person open your email. This message comes to you immediately, just when the person opens your email.
Inconvénients
The principal con is when you send an email to more than one person. When someone opens the email, you receive the message, but you don't know who exactly opens the email. In my opinion, would be more useful if you receive a message like this "X email address has opened your email" because you would know who opened your message.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great for checking email opens!
Publié le 26/04/2022
I really like this software and use it both for business and personal. It was easy to install...
I really like this software and use it both for business and personal. It was easy to install using the google platform.
Avantages
We love seeing when recipients have opened our emails. It is immensely helpful for knowing when we need to send a follow up because and email may have been lost and not opened. I like the double check visual so you can see that it was received and then opened.
Inconvénients
Not a lot bad to say about this software for what we use it for.

- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easy mail tracking that works
Publié le 06/07/2021
Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to...
Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to check if the messages were received.
Avantages
Mailtrack is super easy to install with just a few clicks. Once you install the plugin and allow gmail access it is ready to go on the account you choose.
Inconvénients
Mailtrack costs more than some of it's competitors but after trying others I keep coming back due to the simplicity and features.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great tracking software for free
Publié le 26/10/2021
The main benefit is exactly what I wanted. I know when someone has opened my e-mail and can then...
The main benefit is exactly what I wanted. I know when someone has opened my e-mail and can then follow up. It also helps me confirm that someone is no longer there by bouncing back. Something else that my CRM won't do.
Avantages
Since I use Salesforce CRM I cannot track e-mails. Taking my e-mails from Google using Mailtrack as an add-on allows complete tracking. I can see every time someone opens and e-mail and it rates it as a hot conversation when it is opened multiple times in a short time span.
Inconvénients
I would probably use it more for campaigns but lack the tutorial to automate contacts and templates.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Life changing tracking
Publié le 08/05/2022
Great tool to stay on track of every daily mail.
Great tool to stay on track of every daily mail.
Avantages
I didn't know i need a tool like MailTrack til i start using it on my gmail. It really helps me to low down my anxiety and keep delivers in order.
Inconvénients
Default settings might result annoying if you don't like to receive notifications from every mail you send.
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Indispensable part of business
Publié le 06/02/2020
It helps us track the emails we send on a day to day basis. We send dozens of emails and we need to...
It helps us track the emails we send on a day to day basis. We send dozens of emails and we need to know whether our recipient have actually been reading our mails or not. Mailtrack is a must!
Avantages
An important tool if you are a marketer. It helps you with insights on the delivery and the opens. You can tell if a person has in fact read your email and if a person is digging up past emails. Really like the tool a lot. Mailtrack is an integral part of my day to day affair. I can't do without it at all.
Inconvénients
You can actually bypass it if you mark an email as read and open it later in the future. Not sure that was a one time thing or an actual bug.

- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I can't imagine work without MailTrack.
Publié le 30/11/2018
I can't imagine my browser without this plugin.
I can't imagine my browser without this plugin.
Avantages
If you are a seller this tool must be in your browser. Mail Track give you possibility to track how your offer was received and how many times someone checked your offer. Using this feedback you can modify your sells strategy and improve.
Inconvénients
Aggressive advertisement really make me angry but I can understand they are shows up only in freemium options.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Use it every day to track important emails. Real-time alerts are very useful.
Publié le 07/02/2018
Knowing my emails are opened is very useful. Real-time alerts allow me to be ready for a phone call...
Knowing my emails are opened is very useful. Real-time alerts allow me to be ready for a phone call or email reply. It's particularly nice when an old email is reopened and I can anticipate a repeat inquiry.
Avantages
Easy to install and use. I have a "pro" subscription but like the free option for personal accounts I rarely use (so I'm not concerned about the "Sent with Mailtrack" message). The "coming soon" for Android would be great, and their new $2.50 a month "Basic" subscription might be a good value for those rarely used accounts (I'm thinking about it).
Inconvénients
It would be nice to have delayed sending, which some other similar products have (Boomerang, Bananatag) and the ability to track two accounts (personal, business) without needing 2 subscriptions. But I get the latter might not fit their business model.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential email tracker
Publié le 15/10/2020
I like knowing that someone has opened and read an email - or possibly overlooked it or had it go...
I like knowing that someone has opened and read an email - or possibly overlooked it or had it go missing. In a busy life with too many 'virtual communications' and potential crossed wired this gives a little peace of mind.
Avantages
I love knowing that someone has definitely received and read my email - and this makes it so easy and discrete. It also notifies me as to when they revisit the email at a later date, or if it may have been forwarded - and also if an email has not been opened at all, which means I can legitimately follow up. Peace of mind for important emails when you want to know whether or not it has been read (and don't want to use FB messenger).
Inconvénients
I only have the free version at the moment - so I need to manually remove the icon if I want to be private about using this. The paid for version felt pricey with more features than I actually needed - would prefer a basic level which simply removes the branding for a small annual fee.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Highly recommended
Publié le 28/02/2020
I am using MailTrack to track all my email delivery and the read receipts. You will also get a...
I am using MailTrack to track all my email delivery and the read receipts. You will also get a notification is someone is digging really old emails. That is quite helpful as well.
Avantages
Recommended tool for tracking your mail deliveries and the read receipts. Its super easy to understand and quite important for marketers and sales professionals. It goes hand in hand with gmail, it is a must use tool.
Inconvénients
There is barely anything I dislike about Mailtrack. The tool is useful and I do not think I can do without it.