Avis clients sur iGUIDE

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30 avis
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All smiles with iGuide
Publié le 20/08/2024
I have had mostly great experiences with iGuide during the past 3 years that I have used their...
I have had mostly great experiences with iGuide during the past 3 years that I have used their services.
Avantages
iGuide is very user friendly and the customer service is great. When assistance is required they are very helpful and efficient. When a service ticket is logged they resolve the request promptly.
Inconvénients
The DWG files can become quite pricy on large properties. Sometimes have a bit of over-exposure in very bright places.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Matterport Killer?
Publié le 30/11/2021
Excellent, after nearly a month of reviews and research the layout and pricing of iGuide just sat...
Excellent, after nearly a month of reviews and research the layout and pricing of iGuide just sat well with us, there were cheaper options but everything about Planitar and iGuide was exciting for us.
Avantages
The speed of capture is essential for a busy diary and the single scan time is perfect. The side by side floorplan navigation as you move through the entire scan is perfect for our marketing. The addition of negotiator banner is always helpful with social media accounts
Inconvénients
Its not a con but the image quality is slightly less crisp than expected but still top tier system for the housing industry
Pourquoi choisir iGUIDE
We wanted something to help with property developers and brand new builds as well as older properties. The addition of Lidar will also be beneficial for builders and architects.Pourquoi passer à iGUIDE
The Lidar and end tour looked better and will be of use in the future for developments- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Working Experience
Publié le 17/09/2021
Too early at this time. Response time by Drafting team preparing the IGuide has been excellent .
Too early at this time. Response time by Drafting team preparing the IGuide has been excellent .
Avantages
Somewhat easy to integrate on a Mac and Windows 10 platform.
Inconvénients
Survey software difficult to place scans into position and control keys somewhat cumbersome.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
iGuide for the win
Publié le 04/12/2020
Fabulous
Fabulous
Avantages
I was a very early Adopter of a competitors product. After realizing that the customer service was terrible I sold that product. Soon after I found iGuide and took the plunge.
I haven’t looked back and I believe I have the best 3-D tours on my MLS. The ease of use is good but what really set says company part is their continual updates and education.
Inconvénients
Not much. Quite honestly every time I use the camera I’m surprised by how intuitive the software is. They are also rolling out updates on a regular basis that have made the camera and software incredibly easy to use
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Groundbreaking new equipment for fire scene documentation!
Publié le 05/08/2021
The unit is lite and compact. It fits easily on the plane for travel. The system works well in low...
The unit is lite and compact. It fits easily on the plane for travel. The system works well in low light conditions and provides high quality panos of the scene.
Avantages
The software allows me to download the panos and secure them, they are not left on a server somewhere that I have to pay for access to again. The customer service is excellent. The unit is small and scans well in the dark and irregular environment of the fire scenes we encounter.
Inconvénients
There is some learning curve on using the stitch software to line up the IR scans, but with some effort and time, this is easily overcome by watching the training videos provided.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The BEST virtual tour ecosystem on the market
Publié le 05/01/2021
I'm new to the system, but so far the onboarding has been fairly simple and the support has been...
I'm new to the system, but so far the onboarding has been fairly simple and the support has been fantastic. Proud to have a Canadian company offering such a fine product.
Avantages
No monthly fees; free floorplans; very fast capture compared to other systems; great customer support; consistent updates to tech & back end.
Inconvénients
Image resolution is not as high as other offerings; not a true "3D" output.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Slight learning curve but excellent support
Publié le 12/10/2023
Extremely positive from the start. [sensitive content hidden] was so accommodating during the...
Extremely positive from the start. [sensitive content hidden] was so accommodating during the sales process, and [sensitive content hidden] is ace for answering questions.
Avantages
All questions I have had have been answered quickly and efficiently.
Inconvénients
Cant remove the photo gallery option if there is a pic in the gallery, but you need a pic in the gallery for the thumbnail.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product and great team.
Publié le 12/05/2024
I say the overall experience has been great. When I had questions they answered in a timely manner....
I say the overall experience has been great. When I had questions they answered in a timely manner. Cant really complain. I am still learning the software and hardware but so far so good.
Avantages
Ease of use. Great customer service. Good pricing compared to the competitors.
Inconvénients
Some of the tutorials are out of date and confusing. The portal can be made a little better.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Visually, iGuide Makes More Sense for Potential Home Buyers
Publié le 27/11/2020
Adding iGuide Virtual Tours has helped my Realtor clients sell more properties, save more time by...
Adding iGuide Virtual Tours has helped my Realtor clients sell more properties, save more time by showing fewer properties that fit home buyer's needs that they are excited to see, and separate themselves from their competition when doing listing presentations.
This experience helps my Realtor clients feel like I am part of their team and I feel good that I can provide a service that will enhance their business, their family life, and their personal goals.
I know I am making a difference in people's lives by offering iGuide Virtual Tours.
Avantages
As a full-time photographer and former Realtor. iGuide Virtual Tours make more sense visually. By putting myself in the shoes of a home buyer when I was researching a virtual tour platform. Helps me help my clients sell more properties, save time for Realtors and Home Buyers. Because of the ability to have a home buyer able to see where they are in the home with the interactive floor plan directly to the left of the 360 virtual tours all in one panel. This is one of the most important features which makes iGuide far more superior to any other virtual tour product.
Inconvénients
The only con is that I took too long to add this to my camera bag.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent product supported by excellent staff
Publié le 25/11/2020
Simply wonderful! If every vendor was like these folks it would be a wonderful world.
Simply wonderful! If every vendor was like these folks it would be a wonderful world.
Avantages
I was nervous when I purchased iGuide. I'd never done a virtual tour and my only experience with pano was trying to use a nodal and then manually stitching images. It was not an easy task.
The iGuide support team was incredibly supportive as I went through the learning curve.
They keep coming out with new features and the give weekly support classes and calls.
It has been a terrific experience.
The turnaround on projects is also incredible. I can submit a project when I get home and often I'll have a finished project in my inbox, ready to present to my clients.
Recently I got to present iGuide to an open house to over 50 Realtors. I did a lot of 1:1 and 2:1 presentations (over a four hour event) Without exception all the realtors were amazed at the quality of images, compared to the other comparable vendors that they had historically used.
One comment I heard repeatedly was: "your iGuide images don't make me dizzy or sick. The other virtual tours I've seen can make me feel dizzy and sick!"
I've got to train some others to use this for me and the learning curve is incredibly short.
It's truly fun to use.
Inconvénients
Anything that I'd want to add has either been added or is close to being added. It's a constantly evolving technology and they are doing a great job staying on top of this technology.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Customer Service and being Canadian was all I needed!
Publié le 17/11/2020
iGUIDE has been a revolutionary product for my photography business as well as the coaching from...
iGUIDE has been a revolutionary product for my photography business as well as the coaching from head office, allowing my business growth and development from a part time gig to a full time business about to expand and hire staff.
Avantages
The ease of use was one thing that made this software and company more attractive but what set it apart was it was Canadian owned and operated and the customer service and support was outstanding even from my initial call to inquire, to purchasing the unit and 3 years later upgrading camera and software, billing and more. It is a complete package and I am glad to have them on my team.
Inconvénients
Like anything there is always room for improvement and growth in the industry but iGUIDE is always updating and bringing in new technology to our program. Lots of training videos and user portal for all the questions we need assistance with.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Tool For Real Estate Marketing
Publié le 20/02/2021
We came over from Matterport and have not regretted it one bit. Everything is just better, from...
We came over from Matterport and have not regretted it one bit. Everything is just better, from the overall product to the support system (forum, ticket and phone)
And it make sense to push a Canadian business like ourselves.
Avantages
iGuide has been an excellent tool that we have incorporated into our real estate marketing business.
We primarily offer photos and videography but have found that many agents want to add on floorplans. Its been an easy upsell for us because of the price point we can offer and the quick turnaround time from iGuide.
Inconvénients
I cant really think of any real cons. They have it set up so shooting is about as fast as you can possibly get.
On the backend, preparing the files using the stitch program takes 5 mins at the most...so again its pretty damn fast....lol
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Technology
Publié le 18/11/2020
In Real estate Industry, iGuide makes sellers impress when it is used for advertising selling their...
In Real estate Industry, iGuide makes sellers impress when it is used for advertising selling their house also helps buyers to navigate through the house that potentially they are buying in their connivance
Avantages
iGuide is a better understanding of space, Easy walk through the house, having measurements of all area available, friendly navigation, showing all amenities nearby
Inconvénients
This software is coming a long way, all updating made operating much easier,,, great job
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great upgrade for real estate photographers
Publié le 10/08/2021
Since joining the iGuide/Planitar team the experience has exceeded all my highest expectations. The...
Since joining the iGuide/Planitar team the experience has exceeded all my highest expectations. The customer service and support teams have been awesome and easy to work with. My agents are loving the value add and I am booked and busier than I have ever been in the 5 years since I started RE photography.
I'm looking forward to a long relationship growing and expanding with Planitar/iGuide as they do.
Avantages
Not a steep learning curve, easy to use as advertised, great value add to my photography services, finding out so many different applications for this software if I wanted to branch out into other industries too.
Inconvénients
It wasn't clear what to do after it arrived at my house after the unboxing. As silly as that sounds I had to watch 3rd party YouTube vids to see step by step what to do next - From start to finish shooting/editing/exporting, it felt like a lot of tiny details were missing in the resources provided.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It improved my overall sales
Publié le 02/12/2020
My experience overall has been great. At this point in time, I know I made the right decision...
My experience overall has been great. At this point in time, I know I made the right decision compared to the well-known competitor.
Avantages
It measures very accurately. The resolution of the final product (360 virtual tour) is great and looks natural. It provides a finished floor plan as part of the tour. No hosting fees. It is well supported. Tech support and admin are very easy to work with and informative. Overall it saves a good amount of time in creating a virtual tour vs. older methods. The processing value for what is paid is very high.
Inconvénients
Coming up to speed at first. It required a decent learning curve. The cost of the hardware was very expensive at the time I had purchased compared to today's pricing.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Delighted Clients with the iGUIDE
Publié le 17/11/2020
My overall experience has been very positive. I would highly recommend the iGUIDE camera system.
My overall experience has been very positive. I would highly recommend the iGUIDE camera system.
Avantages
Having been a Realtor for over 15 years and done my own and other agent's property photography I was really excited when I found the iGUIDE camera system. It is relatively simple to use and my residential and commercial real estate clients are delighted with the results. There are so many features in each report for the agents to use to sell each property that it is easy to retain them as clients.
Inconvénients
The support team at Planitar, the makers of the iGUIDE camera, is really great and they are always open to suggestions for improvements. They have great training and weekly webinars to support operators. The support from other operators from all around North America for each other is remarkable too. A wonderful community of photographers.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Revolutionized my photography business
Publié le 18/11/2020
I was having trouble building a clientele with photography only. When I joined the iGUIDE family...
I was having trouble building a clientele with photography only. When I joined the iGUIDE family and began to offer 3D Tours and Floor Plans, overnight I became that much more marketable to realtors looking for one-stop-shopping.
Avantages
Loved how easy it is to get up and running; yet there are intricacies which allow me to fine-tune the experience more and more as I learn.
Inconvénients
Pretty much no cons. As limitations are discovered, Planitar is responsive to make improvements or show me how to overcome limitations.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
iGuide is an outstanding tool for creating and hosting 3D Virtual Tours!
Publié le 18/11/2020
In my over 40 years of professional experience I've never worked with a company that provided...
In my over 40 years of professional experience I've never worked with a company that provided better support and customer service than Planitar (iGuide)
Avantages
Ease of Use, Speed of capture, accuracy of measurements and outstanding support and customer service.
Inconvénients
Nothing comes to mind, I truly feel it's the best solution out there for creating Virtual Tours. I guess it would be nice if it was totally free, but that's a little unrealistic ;-)
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
iGuide Review
Publié le 18/11/2020
My experience with iGuide has been superb! the process is fast efficient and and renders a superb...
My experience with iGuide has been superb! the process is fast efficient and and renders a superb product
Avantages
Webinars provided weekly by [SENSITIVE CONTENT HIDDEN] are superb and assist in understanding the camera and software.
Inconvénients
There are no CONS to the webinars, they should be sustained and are extremely valuable
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
New Iguide User
Publié le 18/11/2020
This system is giving me the capability of competing in the Real Estate Marketing industry. I...
This system is giving me the capability of competing in the Real Estate Marketing industry. I previously just provided Photography for clients, now being able to add 3D Tours and Floor Plans allows me to provide services agents want and increase my Sales !
Avantages
The IGuide system is a great tool and I'm very happy with this investment in my Business. The information, customer support, marketing support are awesome. The camera system is easy to use and tutorials and online webinars are a great resource for new users like me.
Inconvénients
If are new to the industry the learning curve could be hard with the Software.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Planitar - iGUIDE
Publié le 18/11/2020
With 100 shoots under my belt, I can honestly say that this is a fabulous product. Easy to learn,...
With 100 shoots under my belt, I can honestly say that this is a fabulous product. Easy to learn, easy to use, and clients love the end result. There seems to be some genuinely nice folks behind the scenes and any problems I've had have been answered quickly by them or by fellow users on the friendly online forum.
Avantages
short learning curve | online training | easy to use interface
Inconvénients
I don't have any issues with the hardware or software currently.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Virtual Tour provider
Publié le 25/11/2020
My overall experience has been very positive with IGUIDE. The ease of use and the customer support...
My overall experience has been very positive with IGUIDE. The ease of use and the customer support have been fantastic.
Avantages
I like how fast it is to scan a property with the IGUIDE IMS-5 camera!
Inconvénients
The smoothness of the Virtual Tour is behind of Matterport.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
iGUIDE review
Publié le 25/11/2020
I enjoy using the iGUIDE system. The webinars and support are great.
I enjoy using the iGUIDE system. The webinars and support are great.
Avantages
The camera and software are easy to use, and the turn around time is great!!
Inconvénients
The software is great. I have no issues
- Secteur d'activité : Assurance
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Insurance World Practicality
Publié le 26/04/2022
Avantages
Speed. Time is money and if you can get in and out with documentation in half the time........well.
Inconvénients
Accuracy of ESX file that was received. The ceilings were all flat, Matterport for instance has proper ceiling types always with out me having to manipulate. This is a big one to me.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Love the Camera
Publié le 26/11/2020
Support is very helpful and will gleefully help you get through the learning curve.
Support is very helpful and will gleefully help you get through the learning curve.
Avantages
When I added iGuide to my list of services, I was selected by a local builder's and remodeler's association to do 3D virtual tours of newly built homes for their clients. I also found that you can take stills with the camera as well as pull off stills from the panoramas. Overall, once I got over the learning curve, I found the camera and software easy to use, and the customers loved the results.
Inconvénients
Cons: It's pricey, but worth the investment if you're serious about the real estate photography business.