Reviewr

4,8 (17)
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Logiciel cloud de gestion des soumissions

Note globale

4,8 /5
(17)
Rapport qualité-prix
4,9/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,5/5
Support client
4,9/5

100%
des utilisateurs recommandent cette application
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17 avis

Breanna (Bre)
Breanna (Bre)
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A very helpful software!

Publié le 20/07/2020

Reviewr is extremely helpful for organizing and customizing the submissions and overall competition...

Reviewr is extremely helpful for organizing and customizing the submissions and overall competition process.

Avantages

I appreciate the Reviewr customer service, their responsiveness and ability to customize the setup. At our university, we use Reviewr for community entrepreneurship competitions and have found that it truly has so many capabilities. Reviewers can easily review submissions, applicants can save and come back to see updates, and I can easily sort through responses as an administrator.

Inconvénients

I look forward to the release of an email inbox or something similar so I can see what emails and communication has gone out to the teams.

Réponse de Reviewr

Hi Bre, thanks so much for the valuable feedback! Good news, our email tracking feature has recently gone live and will be deployed on next license setups! Cant wait for your feedback as you begin to use it!

Kaylin
Note globale
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product, great price

Publié le 23/07/2020

Avantages

We switched to Reviewr after years of using an online survey facilitator to help gather and review hundreds of submissions for an annual awards program. It was BEYOND time! Not only is it a simple process for submittors (who can submit, return and edit up until our deadline without creating duplicate entries) but it is a simple process for my team on the backend to keep track of the number of submissions, organize by category and download. The all-in-one process between submission collection, outside/internal review and public voting is incredible - where our process used to consist of a LOT of copy and paste, we now just click check boxes and assign submissions to the next step. It has made life so much easier and not to mention, looks really advanced - a good bonus for a technology organization!

In addition, the customer service is absolutely amazing. Our Account Manager [SENSITIVE CONTENT HIDDEN] is always willing to answer any ridiculous question I may have, and they are very responsive.

Inconvénients

There are not any significant drawbacks to Reviewr from our point of view - everything that we want included is there. The one thing that I'd love to see built out more is the FAQ/help database. There's a handful of articles that help from a high-level point of view, but more detailed questions still need to go through an account rep.

Pourquoi passer à Reviewr

While all platforms were impressive and had their own high points, only Reviewr gave us exactly what we were looking for (a self-contained, easy to use process covering submissions, review and voting) all in one affordable package, which was very important to us as a non-profit organization.
James
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Solid Platform!

Publié le 20/07/2020

Excellent! Customer support is very responsive and generally gets it right the first time.

Excellent! Customer support is very responsive and generally gets it right the first time.

Avantages

Once set up, the platform makes deployment very easy even for large programs.

Inconvénients

Customer Support has to be contacted for nearly everything including minor modifications and simple questions. A self-help video/article library along with an editing plug-in would be great!

Réponse de Reviewr

Thanks so much James for the feedback. We absolutely agree that a knowledge library with tips and tricks would be helpful. We actually have one at the following URL but a full revamp is coming soon! Stay Tuned! https://reviewr.freshdesk.com/support/home

Anne
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Reviewr is an Excellent Product

Publié le 29/07/2020

We took our scholarship process, awards process, and grants process from other systems and moved...

We took our scholarship process, awards process, and grants process from other systems and moved them to Reviewr. The process was easy and the implementation went very smoothly.

Avantages

We implemented Reviewr at our small non-profit last year and are so glad that we did. The product helps us to run three processes: our grant awards, our scholarship awards, and our employee awards. Nominators love the system because they can easily log in and start their application. They can save it and come back later.

Our reviewers love the system as well. They are easily able to log in and see all the parts of the applications quickly and easily. They LOVE the system.

Most importantly, the staff of Reviewr is fabulous. They listened to our needs and had all sorts of creative suggestions as to how we could improve our process.

Inconvénients

At this point, there is nothing that I don't like. As a small non-profit, I dislike spending funds on operational things -- but the efficiency we have gained by using Reviewr has made the product VERY affordable.

Cristin
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Reviewr is the BEST!

Publié le 20/07/2020

It's been great. This year is our second year using Reviewr and I'm so glad we made the switch....

It's been great. This year is our second year using Reviewr and I'm so glad we made the switch. It's worth every penny. Working with [SENSITIVE CONTENT HIDDEN] has always been pleasant and with a quick turnaround.

Avantages

I love EVERYTHING about Reviewr! It simplified our applications processes for a couple of different annual events. It does everything I was looking for it to do - especially tabulating scores.

Inconvénients

There is nothing that I don't like about Reviewr. Zero cons so far.

William
William
Note globale
  • Secteur d'activité : Collecte de fonds
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software which is made even better by the customer support

Publié le 20/07/2020

Our grants program gets over 150 student applicants annually from around the globe and our team of...

Our grants program gets over 150 student applicants annually from around the globe and our team of judges consists of global alumni aging from 30-65+ and all of them have been able to thrive using this software. Students have had zero issues and while some of the older judges had a small learning curve they were able to figure it out relatively quickly. I can't emphasize how much the customer service is the final selling point for this product.

Avantages

I run a grants program through reviewr and having all participants (applicants, judges, administrators) all log in through one central website is an amazing time saver for everything we do with it. The final result looks excellent and the user interface and experience for participants is fantastic.

Inconvénients

Some of the back-end administrator stuff can appear a bit intimidating for those who are very technology averse but the staff at reviewr is EXTREMELY responsive and helpful and makes it all a breeze in the end.

Diana
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User-friendly, intuitive, and flexible

Publié le 20/07/2020

The customer service is unfailingly prompt, professional, and thorough. Every time we’ve had a...

The customer service is unfailingly prompt, professional, and thorough. Every time we’ve had a question Or request we’ve gotten an impressively quick response and resolution.

Avantages

From the admin side, this platform is extremely efficient and easy to customize. We use it to run a case competition across multiple schools and regions and it is very easy to organize and manage submissions through different rounds and groups of judging. We tried a few different platforms before Reviewr and this was by far the most flexible.

Inconvénients

We are happy with the functions for student entrants and judges. We would love an option to create “coach” profiles for our teachers and volunteer mentors so they could have viewing access to certain submissions but realize this is not a common request.

Mallory
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Awards Program Selection

Publié le 21/07/2020

Avantages

Our organization launched a major awards program for the first time using Reviewr to manage our submission process. Given the amount of data required on behalf of both nominators and nominees, I cannot even begin to imagine how we would have shared the content with our evaluators without Reviewr. This program allowed me to focus my time on communicating with all parties involved and less on the logistics of printing, organizing and tabulating. Three years later, we are still using Reviewr and it is well worth the investment. I find it to be very easy for our users as well as our staff and evaluators to navigate.

Inconvénients

Our evaluators requested to be able to run individual score reports throughout their judging process so they could have a better understanding of where their scores fell, but this was not an option for us at the time. Sometimes our users have had issues with logging into the microsite because they've already created an account previously. This happened on a few occasions, but we were usually able to walk them through the process to get them back on track.

Jessica
Jessica
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Reviewr

Publié le 21/07/2020

They are easy to communicate with and get ahold of.

They are easy to communicate with and get ahold of.

Avantages

It is user friendly. They are easy to get ahold of to make changes that are not allowable on the admins backend and their product is worth the cost.

Inconvénients

Not as customizable on admin end as I would like.

Andy
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Saved Time

Publié le 22/07/2020

We selected Reviewr to reduce the time staff dedicated to administering our annual awards program.

We selected Reviewr to reduce the time staff dedicated to administering our annual awards program.

Avantages

Reviewr has saved my team several days of work throughout the awards nomination, evaluation, and selection process. The interface is easy for our members to use and reduced questions to our call center. Reviewr sped up the process of assigning nominations to evaulators by several days, if not a full week. It also made calculating the scores and identifying top candidates a breeze.

Inconvénients

It would be nice to have a smoother process for reviewers/judges to declare conflicts of interests before we assign nominations to review. There is a process for this, which is good, but it is after we assign the nominations to evaluators.

Sindee
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 21/07/2020

Avantages

We use Reviewr for an annual application process. They offer great flexibility and support for creating the product that is right for you, and we are able to collect and sort information and have all of our reviewing and scoring all done in one place.

Inconvénients

We are still working to get the reports that match our unique needs, but have thus far been able to work with the ones they offer

Adrian
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quality Product

Publié le 20/07/2020

Avantages

We have used this software 8 years in our annual Business Pitch Competition. It meets our needs by providing a seemless platform for receiving, evaluating and scoring the submissions. We are also able to archive previous competitions and submissions for historical data and comparative analysis.

Inconvénients

Difficult to easily track emails to applicants.

Réponse de Reviewr

Hi Adrian, thanks so much for the feedback! Don't worry, you're not alone in the desire for email tracking. In fact, it was one of our 2019 most widely requested features. The good news though is we now have this as a feature! You will receive access on your next program within Reviewr!

Susan
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Decreased staff time by 60%

Publié le 21/07/2020

Reviewr has provided a platform that is easy to use and easy to share with scholarship applicants...

Reviewr has provided a platform that is easy to use and easy to share with scholarship applicants and judges alike. The support for building and re-designing has been wonderful! After discussing the benefits of various options, changes are made quickly and without complaint. Plus, information is stored from one year to the next, which makes the next year's efforts easier. Using Reviewr decreased the staff time for the scholarship program by 60%.

Avantages

Having the opportunity for applicants to enter everything electronically was most impactful. The software is user friendly and intuitive.

Inconvénients

The first year we had issues with applicants submitting Word, .pdf, and other formats for their essays, etc. That posed some confusion. The second year we limited the format to .pdf, and confusion ended.

Chris
Note globale
  • Secteur d'activité : Relations gouvernementales
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Bring Your Program to the Digital World... The Right Way

Publié le 20/07/2020

Avantages

Having one place for entrants, judges, and staff has been amazing. The tracking of who has done what and their status has been a game changer.

Inconvénients

I do wish that we could process entry fees within the platform.

Michelle
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Startup Pitch Events

Publié le 24/07/2020

I have had a very easy time from the first demo review to all the events and clients we have set up...

I have had a very easy time from the first demo review to all the events and clients we have set up Reviewr with and recommend for future clients.

Avantages

I have used Reviewr with four different clients for startup pitch events. The platform works so well and very easy to set up.

Inconvénients

At this time I have not found and issue with this platform.

Ashley
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Wonderful Customer Experience

Publié le 21/07/2020

Very responsive and always super helpful.

Very responsive and always super helpful.

Avantages

Ease of use for both judging and applying on the app.

Inconvénients

Just the ability to toggle between different applications at once.

Katlynn
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simplifed

Publié le 20/07/2020

Avantages

The process before we found Reviewr was dated and time-consuming. Reviewr made things so much easier and all of our volunteers agreed! We are very happy with the product.

Inconvénients

Some glitches here and there, but nothing too bad.