Avis clients sur Action1

The deployment agent was incredibly easy to install and within minutes all of our online endpoints had been onboarded onto the platform. The remote control tool, while basic is by far the most reliable tool i have used on an RMM platform and have never had issues connecting to and endpoint. The inbuilt reports are fantastic and the ability to create a custom report from basically any dataset that is captured by Action1 has been brilliant. For us the best part has been the ability to upload our custom enterprise application installers and provide the correct flags, switches and post install scripts to run automatically on endpoints, it took setting up a new work station from a multi-hour job, to a few clicks.

The user interface is a little but clunky in places and there are a few QOL features that could be improved upon, such as ability to customise the visible columns on the Endpoint overview, or easily view which endpoints are currently not allocated to a group. Though most of the issues i have are minor and some are in progress to be deployed in their roadmap.

I was looking for Remote Control as my main requirement and Action1 has this and WAY more. The patch management function and ability to script your own software deployments and removals are absolutely great.

No Linux support yet (but it is in development).

Simple and Affordable: Action1 offers a free tier for up to 100 devices, making it perfect for small businesses or personal use. Even paid plans are competitively priced.

Powerful Patch Management: Action1 goes beyond basic patching. You can see individual updates for each application, allowing you to avoid potentially risky ones while ensuring overall security. Scheduling automated patching ensures your systems stay protected without constant manual intervention.

Easy on Users: The lightweight agent installs quickly and runs silently in the background. Unlike some patchers, Action1 doesn't bombard users with notifications or restarts.

I would like to have the ability to add/remove columns of information on the dashboard and endpoint screens (such as remove 'Added by' column and add 'Uptime') and also the current lack of IOS and LINUX support but i understand this is on its way.

Extremely easy to use, automated patch deployment based on # days since release. No more manually approving updates through the environment.

Vulnerability management features can be overwhelming.

I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them.
It helps me patch Windows and 3rd party applications with ease as is quite user-friendly.
Public roadmap with voting feature helps us know what is being prioritized in terms of features and new releases.

No integration with Intune or App, I needed to create a Win32 app which isn't too much of a big deal but could be better in that sense.
Limited to Windows at the minute although MacOS is due soon and Linux in the near future as per their roadmap.

Patch management is great, lots of apps are covered, patches can be scheduled, you can set a retry window if a host isn't online. Very easy to use. Remote desktop works well and connects quickly. You can remotely deploy software and run scripts (from their library, or upload your own).

It's hard to find anything to complain about. It would be nice if they offered MDM like control over workstations (GPO type settings). Once in a while vulnerability management has a false positive but it's a fairly new feature at the time of writing.

Action1 automation policies ensures all our systems are patched. Action1 also streamlines our new workstation deployment. We just install Action1 and then all other required apps get deployed by automation policies. Super easy!

Reboot prompts need improvement. Currently you can notify a user that a reboot will occur at a specified time and they can either reboot now or snooze the message. There should be an option to allow them to cancel the reboot up to a certain number of days.

That is it truly is free to use for our charity org. It really is a free offering for under 100 devices that is not hobbled in any way.

There could be options to nest endpoint groups to help with software and update deployment to different devices via automations. Even if the subtree groups could not be used in deployments it would make the Groups section less cluttered.

- Roadmap: Action1 provides a public roadmap and allows users to upvote feature requests. The best part is... they listen to their users and are constantly involving.
- Software Deployment: Action1 makes software deployment quick and easy. They have a Software repository with dozens of programs that are always up to date. You can also easily add your own software with all the parameters and scripting needed!
- Easy Turn up: You can deploy endpoints quickly!
- User interface
- Automate deployment and patching
- Reports: Built-in and custom
- Scripting: Built-in and custom

- Need CLI Interface - On the roadmap
- Need better remote desktop option - On the roadmap

The interface, the user management and the remote desktop feature.

Nothing to dislike yet, the only thing that i would like in this app is a chat button with the user. Sometimes you have to call him and stay on the phone whille you help him and it s not so efficient.

This is the most useful tool I'm using in my work. Small government so budget is tight but the first 100 endpoints is free. Also GDPR compliance!

I love it! Read the excellent manual and in few days I've a automated patching for endpoints for vendors which I accept. I deploy custom apps for endpoints, run powershell commands. Use it daily now as my main dashboard to see what's with endpoints in my organization.

I can't praise enough the easy of deployment in the organization and great documentation and FAQ.

In my short time with the tool I didn't find any cons, maybe one thing - would love to see more scripts in the library. The one I found are extremely useful.

The best thing about action1 is the ease of deployment. All it takes is a simple, single installation and all is ready. After that installing updates, applying policies, and automating all of it becomes a breeze.

Honestly, we have not found a single thing to dislike about Action1. Meets and exceeds all our needs.

I've experimented with various tools, but Action1 stands out. The ease of installing an agent on an endpoint with zero configuration is commendable. With just a link to the end user, I can manage updates and patches (including third-party apps). It offers the flexibility of executing pre-deployed windows scripts or using bespoke ones. One of the standout features, from my perspective, is the ability to swiftly connect to a remote desktop without requiring any additional tools or the hassles of user IDs and passwords.

While I've had a largely positive experience with the software, I think it falls short in its inability to manage other operating systems. A more holistic solution would integrate management for platforms like Android and iOS tablets.

Interface is easy to use and understand. The free version grants all features an IT department needs.

Patch management needs tuning. It seems some patches fail or never start. I have tried to remove a program via Remediation, but the software never uninstalls