Avis clients sur Logicalware

Logicalware

Customer communication management

5/5 (2 avis)
Andy M.
Traduire avec Google Translate

17 02 15

Publié le 17/02/2015
Provenance de l'avis : GetApp

We found Logicalware to be a smart and efficient company behind multi-channel customer service software. Its MailManager system is easy to set up and ensures our customers’ enquiries our automatically distributed to the right people so they can respond quickly, consistently and efficiently.

In depth administration capabilities also enable us to effectively manage, track and report on all areas of our customer service. Logicalware's solutions are used across a wide variety of industries, including Call Centres, E-commerce & Online Retailers and Insurance Companies by clients including Ryanair, Maplin, GoSkippy, Dobbies, WWF (UK) and Spark Energy.

Avantages

* Smart and efficient company
* MailManager system is easy to set up
* We can effectively manage, track and report on all areas of our customer service.
* Free 30 day trial

Inconvénients

I wish I had all day to praise this company!

Ewald V.
Traduire avec Google Translate

Service & Cooperation

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 17/11/2016
Provenance de l'avis : Capterra

Your service is excellent
Appointments are fulfilled
You can move in the good wishes of the customer

Regards Ewald

Avantages

user friendliness

Inconvénients

no criticism

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10