--- description: CDK Global : qu'en pensent les utilisateurs ? Lisez les avis sur CDK Global, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CDK Global - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/230/crm/software) > [CDK Global](/software/2047704/cdk-global) # CDK Global Canonical: https://www.getapp.fr/software/2047704/cdk-global Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2047704/cdk-global?page=2) > CDK Drive est un logiciel de gestion de concessionnaires automobiles conçu pour aider les entreprises du secteur automobile à gérer les concessionnaires, les ventes, l'inventaire, la location et les opérations liées à la conformité. La plateforme permet aux administrateurs de suivre les commandes, de générer des manifestes d'expédition, d'obtenir des informations sur les rapports de performance et d'identifier de nouvelles opportunités commerciales sur un tableau de bord centralisé. > > Conclusion : 207 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 207 Avis | | Simplicité d’utilisation | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CDK Global - **Entreprise fondée en**: 1974 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Concessionnaire voitures d'occasion - Concessionnaire voitures neuves - Gestion des contacts - Gestion des documents - Gestion des espaces de vente - Gestion des leads - Gestion des stocks - Gestion du financement - Pour les concessionnaires automobiles - Prévision - Rapports et analyses - Service clientèle - Suivi de location - Suivi des interactions ## Ressources d'aide - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) ## Catégories connexes - [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software) - [Logiciels pour concessionnaires automobiles](https://www.getapp.fr/directory/201/auto-dealers/software) - [Logiciels de comptabilité pour garages](https://www.getapp.fr/directory/1361/auto-dealer-accounting/software) ## Logiciels similaires 1. [Carsforsale.com](https://www.getapp.fr/software/115591/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.getapp.fr/software/2049810/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.getapp.fr/software/110575/dealercenter) — 4.9/5 (1479 reviews) 4. [AutoRaptor CRM](https://www.getapp.fr/software/116691/autoraptor-crm) — 4.6/5 (273 reviews) 5. [PBS Systems](https://www.getapp.fr/software/2069897/pbs-systems) — 3.9/5 (10 reviews) ## Avis ### "Nice System Overall" — 5.0/5 > **Angela Bowder -** | *1 août 2018* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Very easy crm to use. Training is great. > > **Inconvénients**: Like anything else, need to hold people accountable to input data, cross off tasks, read reports. Lot of little errors and the mobile app is something to be desired. > > We have been with eLead over 2 years and very happy with how the system has helped us. Look forward to how they continually evolve. ----- ### "The Best CRM is the One You Actually Utilize" — 5.0/5 > **Utilisateur vérifié** | *30 juillet 2021* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: I like that I can have more than 1 customer record open at once. I like that it is web-based. I like the ability to customize every process as needed. The email campaign setup is easy. > > **Inconvénients**: Customer service is nonexistent. I'm unable to customize the workflow myself - Elead must do it but elead rarely returns calls. I had to send a cancelation email to get a response after months of trying. > > I like it. It is easy to use. I would recommend for a company that won't need much support from Elead. ----- ### "Decent software just not recommended for a service center" — 3.0/5 > **Danny** | *10 janvier 2023* | Transport routier/ferroviaire | Taux de recommandation : 6.0/10 > > **Avantages**: I really like the financial side and tracking of the company financials within the program. They do a very good job at this software does a good job with the dealership sales side that seems to be where they spend most of their effort making it right > > **Inconvénients**: This software does not have a proper scheduler that functions for a service center. This software does not have a good functionality of a service department scheduling of technicians might as well be nonexistent. This company does not do a very good job at customer service and knowledgeable staff. > > The financial and dealership side is the only value that we found in this program. We are not happy with what they promised us as far as for our service department and they don’t seem interested in solving their issues anytime soon. ----- ### "Best CRM in the industry" — 4.0/5 > **Utilisateur vérifié** | *7 août 2018* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: It functions as you'd expect and it's highly customizable. > > **Inconvénients**: There are a lot of antiquated functions that accomplish the same goal which makes limiting user access a pain to manage because there are so many loopholes to dodge accountability. It needs more active-management capabilities instead of relying on manual reports i.e., pop-ups for Manager to Review approvals. > > Great company, great people, best CRM in the industry. ----- ### "A Robust System" — 4.0/5 > **Utilisateur vérifié** | *18 décembre 2018* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: I specifically like case management section in DealerSuite, I can quickly search all of my open cases by a specific date range, or just all of my cases since I started using the software. Additionally, once you click on a case to review it, CDK does a great job of neatly organizing the case notes in a manner that creates a simple environment that is easy to read. Their support is extremely helpful and everyone I have worked with their truly seems to want to help resolve your issue, and also recommend more efficient ways at tackling tasks in the system. > > **Inconvénients**: The only difficulty I have with this software is that it is only accessible via Internet Explorer. As an employee of a company that uses Mac products exclusively, this presents a large problem as Internet Explorer is not available to Mac users, so I have to use a 3rd party application that runs through Chrome and immitates IE. I would have no complaints whatsoever if CDK was able to make their software usable on Chrome\! > > I use CDK Global on a weekly basis to support my customers, and I have found that it is the most user friendly tool out of its competition. ----- Page : 1/10\ Suivant: [Page suivante](https://www.getapp.fr/software/2047704/cdk-global?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2047704/cdk-global) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées