Avis clients sur Bitdefender GravityZone

Bitdefender GravityZone est un vrai produit de sécurité professionnel. Il va bien au-delà du simple anti-virus. Il bénéficie de fonctions comme le pare-feu et la gestion des connexions. Il permet un filtrage précis des postes utilisateurs pour s'assurer que chacun utilise le réseau selon ce qu'il lui est permis.

La version Advanced, qui permet la sécurisation des appareils portables, n'est pas utilisable avec la console cloud et doit donc être utilisé sur une console fixe. Mais il parait que cela devrait changer l'année prochaine.

- It does not dramatically slow your system when performing updates.
- it comes with VPN.
- It has the anti ransomware.
- The interface is really easy to use.
- It detects viruses and gives you options on what to do with it.
- The password wallet is awesome you have all sorts of options in it to access your accounts with ease and security.
- You get 3 computers coverage with one payment or you can also use it on your phone.
- The safe pay feature is great for transactions and does not interfere with other SSL sites.

- The initial set up is confusing, especially if you used a trial version and you signed up with an email address.
- So you have to complete uninstall the trial version and install the paid version.

The ability to setup different policies and have them applied to different users, As we all know the C level usually dont appreciate the barriers some products make mandatory, I can make that choice and add some as quiet features for them instead of having a pop up hassle them. Also the broad scope Bitdefender covers as well as being known as one of the best.

Very little would I fine tune but recently they came out with a risk assessment module and instead of making me call a sales person for the patch management solution a simple cost associated with it when I click on it would be nice

None really; I had a terrible experience that nearly shut my business down.

I paid for the custom version which was supposed to mold to my system based on the heavy use of my computer for business. Two days later the person who was supposed to perform the custom installation deleted a lot of the standard programs that came with Windows 7 Business, altered the H Key code in the lines for the mouse and keyboard. I was unable to log back in after he remotely shut down my computer. I ended up calling customer support through my smartphone where I accessed the number through the confirmation email they sent me. The lady wasn't understanding what I was telling her, put me on hold for over a half an hour, and had me repeat things over and over and over again. She decided to send out a technician to do a uninstall and reinstall, which she repeated over and over and over again. I had to wait three days for the technician to come out, and told me you only need a new mouse and keyboard, I spent even more money and nothing really was solved. All of this just to replace an already brand new computer:-( The take away from all of this is you should never trust their claims of being the most awarded anti virus software, " buyer beware".

Bit Defender is easy to set up and deploy. You can create a couple of baseline policies, then clone them to customize them for other clients. If you change something in the original policy, it updates all of them so it's easy to manage your exceptions client-wide.

It also has great features such as internet blocking by category, blacklist or whitelist, as well as many modules such as an antiransomware "vaccine" which I have not seen anywhere else.

The hardest part of using this is the reporting. We haven't been able to integrate it with Autotask/Datto, so you need to actually log into the dashboard daily.

When it comes to protecting yourself and your files, you need to know that you are protected! With Bitdefender you have that piece of mind knowing that you truly are. The suite not only covers you from viruses, but protects your email, your wifi, and has a built in firewall! For me this is the all in one solution!

Sometimes Bitdefender blocks me from doing what I want, but in all fairness, I have it set at the highest security level. Even when I'm blocked, I can jump into Bitdefender and allow what ever was blocked.

I love the different levels that the company offers not only for personal but also business aspects. They are growing every year offering more and more products to be able to keep their customers safe from the latest viruses. They also have programs that all customers to be able to track their computers that can not be easily removed from the hard drives of the computers so even if someone did steal a laptop or desktop, their programs come with a form of low-jack that allows you to track them from another computer anywhere in the world.

About the only Con I would say is that the base for bitdefender is overseas, so getting into contact with someone in customer service is a bit difficult at times. Yet when you do, they work with you and it is amazing how quickly they help resolve any issues. They have saved both my work and my home computers from being hacked and jacked so many times I can't even mention it.

Very easy to install and use. Non intrusive unless there is an issue. The price is very reasonable and support is always available.

Compared to other anti-virus and anti-software programs, this one does not appear to have any problems or flaws that would detract from its use.

Ease of administration, reporting, strength of product effectiveness, Covers al aspects of security and is fully customizable

The online web interface is a little cumbersome to navigate in layout. It would also be nice if all the agents could be locally administered from a console on a server or admin PC.

Best rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended!

The license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use.

I like bitdefender because the price is fair as compared to other anti-virus programs. and it use very little resources making your computer run a bit better. It use very little RAM memory, leaving you the rest to use for more memory intensive programs

I don't know what I like least about this program

Business version is reasonably easy to setup and deploy. Users do not see hundreds of notifications (which are annoying) and overall is really easy to monitor.
Total Security package is hands down easy to use and software does it all for you. Even on the phone it is securing you against all threats in the web.

Not always deployment tool works so have to use other methods (there are few) and so have to keep an eye if all devices have it installed (task have not failed).

The software is easy to set up and install, and the admin interface is fairly straight forward. They support MFA out of the box and that's essential for an antivirus software. I also appreciate the ability to organize the computers into sub folders that represent my organizations structure. You can apply security policies by folder grouping and this makes it easy to target more exposed groups like customer service or traveling employees with more aggressive security policies. Finally, reports and notifications can be set up to be sent by email which is essential for when infections occur.

The client tends to get confused somewhat frequently. If an employee travels and connects to many different networks the admin console will sometimes show duplicates of that same client and thusly take up 2 licenses. These clones are easy enough to delete, but it's still annoying.

The scanning tools are fine for routine scans, but for customer scans you must specify a target on the system. For OS X this is often the root directory for me, and for Windows it's %Win_Dir%. I'd prefer just a "scan the whole machine" checkbox rather than playing around with this. Especially considering I usually do a custom scan when something is going wrong.

Each separate admin has their own separate "console" and they have to set it up on their own. This is frustrating when you have more than one admin and each one has to customize and set up their own reports, dashboards, etc. It's also confusing that each admin only sees their own tasks. I can't see what my colleague has issued for scans recently and so I might scan or update the same machine twice for no reason. Generally, being able to see what work a colleague has done, especially in addressing a crisis, is very helpful.

They have a patch management "plugin", but it's strictly for Windows. I have a dual OS environment so I am forced to look elsewhere and would prefer a singular endpoint management solution that encompasses patch management and antivirus.

Since switching to BitDefender, the number of infections reported by my clients has drastically decreased. I am very impressed with how effective the product is. Additionally, I rarely see a performance impact on the systems that are being protected.

There are some limitations to exclusions that can be a bit frustrating. Some exclusions must be added with the full path, so if a program is in the profile of many different users across multiple computers, if can be hard to manage.

It's detection rate with minimal false positives. The sandbox analyzer is a lifesaver too. Deployment was pretty straightforward as well.

It's a little resource intensive. We've had numerous complaints about it affecting PC performance from users.

GravityZone is easy to install and manage for our organization. Scans are relatively quick and CPU usage is fairly low.

LIcensing for the product doesn't fit our environment well since we have a lot of servers and very few workstations. For this product they want it limited to the number of servers per workstation.

- I liked the ease of the installation process
- The great graphics and user interface
- The quality of service and the detection rate

- You are bound to buy at least 5 users although you might not have 5 devices
- The settings can be categorized in a better way as they might look scattered and a bit overwhelming
- Too much advertisement
- Was a bit heavy on the computer resources

the GravityZone antivirus solution from bitdefender is currently one of the best solutions on the market. updating to the latest incidents / exploits is very timely and provides reliable virus detection. The suite also brings numerous features (application control, firewall, USB device management, web threat detection, and more). In our experience, the bitdefender solution works quickly and reliably. Furthermore, the very competent support can be mentioned.

for the work with the management console some training or better a briefing/training on the part of bitdefnder is recommended. the structure and the functionality is not self-explanatory in some places

Bitdefender always proved me to be a very reliable solution for endpoint protection. It is simple to implement, easy to configure and there's no need of dedicated server for managing your policies and things like that. Also, you can configure various different types of policies and apply each one on a group of machines. So, you can adjust the configurations to match the needs of your environment. Currently, all of our customers run Bitdefender as they primary protection solution.

Bitdefender try to block everything they think it's malicious, and sometimes it causes trouble by blocking false-positives. I don't really know if this is a downside, but annoys frequently

I read a lot about the best virus writer in the world. I've been looking at tests and been using this virus scanner for 2 years! First I used a smaller paid package, and I was very satisfied with it. I just switched. I'm using Total Security. I really like that they have already thought of everything in this product. Webcam, microphone protection! Secure passwords. I would never replace this virus writer! Because it offers more than other products. Check my computer daily! Completely scan once a week for details! The network is protected by a firewall!

I use a number of free accessories, but I feel that the makers do not place much emphasis on these products. Eg Home Scenner. I would work on these to be perfect.

Bid defender is a great anti-virus program that doesn't overly bog down your PC, like many other programs do. It auto updates and scans in the background for problems but doesn't slow down my system like some of the other programs I have used did.

There really aren't any cons to this program, it does what it says and seems to keep the computer working efficiently with out annoying pop ups.

One of the top tier security apps. Good performance. Unobtrusive. Can be deployed with policies or RMM tools. Reasonable cost.

For MSPs, the reporting is poor. Alerting on problems is very bad, there is no instant notification of discovered malware, just a daily report.

When our IT gurus said we should change our malware/anti-virus software AGAIN, they said this should be the last change, hopefully . They told us that with the sophistication of viruses and malware out there, our current software wasn't adequate enough to keep us protected. They also told us that Bitdefender has one of the highest rankings when it comes to providing the best protection against ransomware and hackers.

From my POV, I can honestly vouch for the fact that the number of junk, spam and unsolicited email have been greatly reduced...and that makes me very happy. I don't have time to read the legit emails let alone take the time to clean out my mailbox...especially the spams!

Backup services or mobile protection are not included with Bitdefender Internet Security. However, both of these features are available with Bitdefender Total Security at a higher price.

It does not annoy you like other antivirus solutions. It is light weigh and rarely interferes with anything.

The management interface is clunky. Everyone complains about that.

- Modern, well organized interface makes management very simple
- There are a lot of features but still easy to walk through
- The on premise deployment can manage road warriors
- Very powerful policies for different protection levels
- Web content filter, can scan SSL connections
- The agent can be configured for different levels of interaction with the user, including stealth activity
- The agent doesn't consume lot of resources. There are many protection options, and explicit anti ransomware option
- Includes patch management for the operating system and a set of popular applications including Office
- Includes disk encryption management
- Protects Windows (workstation & server), Mac and Linux
- There are very responsive product updates in line with the operating system requirements
- The antivirus engine is one of the best rated for many years consecutively
- Runs on Linux server, no license costs

- The best practice recommends using relays, which are dedicated clients for caching
- The relays are mandatory for patch management
- Complicated initial setup for patch management involving certificates
- The patch management module is very expensive, but sell separately