Avis clients sur Bitdefender GravityZone

Bitdefender GravityZone

Plateforme d'analyse des risques de sécurité avec renseignements sur les menaces

Note globale

4,6 /5
(208)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

93%
des utilisateurs recommandent cette application
Classer par

208 avis

Boris
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Une gestion unifiée

Publié le 16/12/2021

C'est un produit facile d'utilisation, fiable et efficace. Les utilisateurs sont protégés. Le point...

C'est un produit facile d'utilisation, fiable et efficace. Les utilisateurs sont protégés. Le point le plus important : depuis que nous utilisons Bitdefender, jamais nous avons eu à gérer un problème de malwares dans le système d’information.

Avantages

C'est un EDR de grande qualité que nous installons chez nos clients. L'intégration dans les systèmes d’information les plus complexes se passe toujours bien. Aucune interférence avec d'autres logiciels pour le moment et pas de blocage de logiciels légitimes.
Il s'installe rapidement, dans tous mes environnements .
La qualité de la protection est très bien. Tous les modules travaillent de concert et l'utilisateur est protégé .

Inconvénients

L'interface de gestion reste austère malgré les efforts d’amélioration. Les informations transmises dans l'interface de gestion est par moment incomplète .

Thierry
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Bitdefender GravityZone

Publié le 24/09/2019

Le suivi avec la console cloud est très pratique et permet de nombreuses actions à distance,...

Le suivi avec la console cloud est très pratique et permet de nombreuses actions à distance, parfaites pour un responsable IT.

Avantages

Bitdefender GravityZone est un vrai produit de sécurité professionnel. Il va bien au-delà du simple anti-virus. Il bénéficie de fonctions comme le pare-feu et la gestion des connexions. Il permet un filtrage précis des postes utilisateurs pour s'assurer que chacun utilise le réseau selon ce qu'il lui est permis.

Inconvénients

La version Advanced, qui permet la sécurisation des appareils portables, n'est pas utilisable avec la console cloud et doit donc être utilisé sur une console fixe. Mais il parait que cela devrait changer l'année prochaine.

Pascal
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Outils de sécurité informatique

Publié le 09/10/2023

Avantages

C'est un EDR haute qualité qui fait pour nos clients.L'utilisateur est protégée

Inconvénients

L'interface reste austère malgré les efforts d'améliorationMais je recommande ça disponibilité dans tout les pays

Andrigo
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Strongest anti virus available on market

Publié le 02/07/2019

My overall experience with bitdefender is very good, it's a reliable protection solution.

My overall experience with bitdefender is very good, it's a reliable protection solution.

Avantages

Bitdefender always proved me to be a very reliable solution for endpoint protection. It is simple to implement, easy to configure and there's no need of dedicated server for managing your policies and things like that. Also, you can configure various different types of policies and apply each one on a group of machines. So, you can adjust the configurations to match the needs of your environment. Currently, all of our customers run Bitdefender as they primary protection solution.

Inconvénients

Bitdefender try to block everything they think it's malicious, and sometimes it causes trouble by blocking false-positives. I don't really know if this is a downside, but annoys frequently

Mantas
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best in the market

Publié le 06/09/2019

If there might be any issues those will come out in the beginning. Once installed works like a...

If there might be any issues those will come out in the beginning. Once installed works like a charm and never had a problem with it.

Avantages

Business version is reasonably easy to setup and deploy. Users do not see hundreds of notifications (which are annoying) and overall is really easy to monitor.
Total Security package is hands down easy to use and software does it all for you. Even on the phone it is securing you against all threats in the web.

Inconvénients

Not always deployment tool works so have to use other methods (there are few) and so have to keep an eye if all devices have it installed (task have not failed).

Alternatives envisagées 

Avast Ultimate Business Security

Pourquoi choisir Bitdefender GravityZone 

At a time ESET been missing couple tools and have been behind with building security patches against new malware.

Logiciel antérieur 

ESET Endpoint Security

Pourquoi passer à Bitdefender GravityZone

BitDefender was and still is "the best of the breed".
José Alejandro
Note globale
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Good option but a little overpriced

Publié le 21/06/2021

Avantages

It gets the job done, that's it. It's a good personal antivirus but a little overpriced for the kind of protection it provides you. If you can get a good offer in the anual fee, it can be a good option for you personal computer.

Inconvénients

It feels a little to simplified, almost if they didn't want you to personalize the protection. They want to be a ready to use antivirus, but for me that isn't a good option, I want to set the options to my own need, and bitdefender didn't make that an easy job.

Matthew
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Highly Recommended

Publié le 17/12/2022

Avantages

I like that it's never let a threat overcome any endpoint.

Inconvénients

The management of the software, protection profiles and other settings is somewhat confusing. The terms used in the dashboard area are sometimes confusing and could use some better explanation in the help area.

Alternatives envisagées 

ESET Endpoint Security

Pourquoi choisir Bitdefender GravityZone 

Webroot SecureAnywhere would literally not uninstall. It was a nightmare to jump through all the troubleshooting hoops to get the software off of workstations.

Logiciel antérieur 

Webroot Business Endpoint Protection

Pourquoi passer à Bitdefender GravityZone

ESET was too aggressive so it generated false positives and required a lot of "maintenance time" to whitelist known good apps.
Don
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Best antivirus protection

Publié le 03/12/2020

The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still...

The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still need to keep on my colleagues about email phishing (no package can prevent social engineered attacks) but as far as website and file downloads, I feel secure and protected. Peace of mind is worth the price and more.

Avantages

Best rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended!

Inconvénients

The license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use.

Barış
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Protection against attacks

Publié le 04/06/2022

We used this application to protect the computers in the company against external attacks and we...

We used this application to protect the computers in the company against external attacks and we used it so that users do not get viruses from downloading files.

Avantages

The application successfully detects threats. Easy to use. The interface is user friendly. It can definitely turn your computer into a safe environment.

Inconvénients

There is nothing wrong with the application, but in general, antivirus software slows down your computer.

Mike
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Lightweight AV

Publié le 10/06/2019

Overall very happy with this product, especially for the price. Would recommend 9/10.

Overall very happy with this product, especially for the price. Would recommend 9/10.

Avantages

Software is easy to deploy, administer, and upgrade. We have tried a few AV's on the market and gravity zone was one of the best ones we could find with a cloud console that did not severely limit the functionality of the product.

Inconvénients

support can be a little slow at times, and the software could afford to be a little more customizable.

Steve
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Very good product

Publié le 23/11/2021

Our email is very secure so we have been very pleased with the service.

Our email is very secure so we have been very pleased with the service.

Avantages

We primarily use the product to prevent viruses and malware through email. The Email Security does a great job with our Google Workspace

Inconvénients

Some features and hard to setup and requires a good deal of technical knowledge.

Abdihamid
Note globale
  • Secteur d'activité : Produits laitiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Bitdefender GravityZone

Publié le 07/05/2023

We are using it to protect our network and users PCs from internal and external threats. We have...

We are using it to protect our network and users PCs from internal and external threats. We have specified the Applications to be allowed in our network

Avantages

Application control was the most impactful. The product is easy to use. Integrating it to our business was seamless.

Inconvénients

It has all features that you are looking for to protect your network and users PCs, Laptops and phones, No feature is difficult to use, integrating it to our business process was easy.

Michael
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Bitdefender. Set it and forget it.

Publié le 27/01/2023

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and...

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and everyone's software running. We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world, Bitdefender has my back, protecting my MacBookPro. I'm Captain Steve Rogers, Bitdefender is my vibranium shield.

Avantages

Bitdefender constantly runs in the background. I set it up and just let it run. If something iffy happens, it lets me know. The best part is the confidence that I don't have to babysit protecting my data.

Inconvénients

Monthly billing. Annual is probably available. I need to change to that if possible. The cost is minimal, so a longer billing interval would be painless for the one license I currently need.

Ibrahim
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Bitdefender a good choice that is becoming great

Publié le 13/12/2020

It was good to very-good experience. the application did its part and role efficiently. The...

It was good to very-good experience. the application did its part and role efficiently. The service compared to the price was fair. A bit heavy on the computer's resources. I might consider subscribing again.

Avantages

- I liked the ease of the installation process
- The great graphics and user interface
- The quality of service and the detection rate

Inconvénients

- You are bound to buy at least 5 users although you might not have 5 devices
- The settings can be categorized in a better way as they might look scattered and a bit overwhelming
- Too much advertisement
- Was a bit heavy on the computer resources

Alternatives envisagées 

Norton AntiVirus

Pourquoi choisir Bitdefender GravityZone 

- I got an advice on switching the security software every period and not sticking to the same one for more than 1-2 years - The top reviews for Bitdefender online

Pourquoi passer à Bitdefender GravityZone

- The top reviews over the internet
Elisabetta
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Protect Your Business with the Comprehensive Cybersecurity Solution of Bitdefender GravityZone

Publié le 15/03/2023

With GravityZone, businesses can manage all their security needs from a single console, including...

With GravityZone, businesses can manage all their security needs from a single console, including monitoring, reporting, and policy management. It also offers integration with other security solutions, such as SIEM (security information and event management) and other endpoint protection platforms, to provide an even more comprehensive security posture.

Avantages

Bitdefender GravityZone is a comprehensive cybersecurity solution that provides advanced threat prevention, risk management, and endpoint protection for businesses of all sizes. It is designed to help companies detect, prevent, and respond to cyberattacks, and to secure their network, endpoints, and sensitive data.

Inconvénients

Due to the many features and tools offered by GravityZone, the platform can be quite complex and may require more IT expertise and resources to implement and manage. GravityZone requires a certain level of system resources and may not be suitable for older or less powerful systems, which could impact system performance and user experience.

Lawrent
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large...

Publié le 13/11/2022

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much...

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general.

Avantages

The GravityZone interface is easy to use and cloud based. It's real time, so you can see what’s happening with your system at any moment of the day. The firewall administration tool is also simple to navigate and user friendly, which makes it easy to set up new rules or change existing ones.GravityZone is a cloud-based solution, which means it can be used with any internet connection. It doesn't require installation on your devices or computers, but instead just needs to be downloaded and installed on the router you want to protect. While this may sound like an inconvenience, it's actually quite convenient because it protects all devices connected to your network--even those that lack features like antivirus software or malware protection built into their operating systems.GravityZone is also a real-time malware protection solution. This means it will actively monitor all traffic coming through your ISP and block anything that looks suspicious before its able to affect your device or computer. You'll still need anti-virus software installed for more serious threats (like viruses), but GravityZone will keep hackers out of the way so they don't have time to do any damage!

Inconvénients

Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business.

Monika
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Bitdefender is the best security progeam

Publié le 11/11/2021

Avantages

Bitdefender works with amazing ease on the network and individual systems. It was simple to install and caused no issues. Since installing has helped with keeping employees on point for what they are supposed to do while at work and has protected the system and network from being hacked and various viruses and malware from being installed.

Inconvénients

There isnt anything that I do not like about this software.

Chrysostomos
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A very robust security solution. Minimalist and clear interface covers everything you need. ...

Publié le 07/03/2018

This is a complete security solution for computers and servers. You get a very powerful but easy to...

This is a complete security solution for computers and servers. You get a very powerful but easy to use management console. The users are happy because of low demand resources. While still protected from one of the best product, the management effort and time was greatly reduced.

Avantages

- Modern, well organized interface makes management very simple
- There are a lot of features but still easy to walk through
- The on premise deployment can manage road warriors
- Very powerful policies for different protection levels
- Web content filter, can scan SSL connections
- The agent can be configured for different levels of interaction with the user, including stealth activity
- The agent doesn't consume lot of resources. There are many protection options, and explicit anti ransomware option
- Includes patch management for the operating system and a set of popular applications including Office
- Includes disk encryption management
- Protects Windows (workstation & server), Mac and Linux
- There are very responsive product updates in line with the operating system requirements
- The antivirus engine is one of the best rated for many years consecutively
- Runs on Linux server, no license costs

Inconvénients

- The best practice recommends using relays, which are dedicated clients for caching
- The relays are mandatory for patch management
- Complicated initial setup for patch management involving certificates
- The patch management module is very expensive, but sell separately

Marcin
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Software

Publié le 07/02/2023

Avantages

Advanced local and cloud machine learning, behavioral analytics technologies, integrated SandBox, and device hardening

Inconvénients

I cant find nothing so far. For last two years i didnt have any problems

Dan
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Runs without Issue - Could Provide Better Controls

Publié le 11/09/2018

Avantages

BitDefender does a great job at its core purpose: keeping my network safe from viruses and malware. It runs in the background and doesn't hog my CPU or memory like McAfee and Kaspersky has done in the past. I've been pleased with the GravityZone web interface and deployment options as well; and I really like the quickview dashboard giving me a birds-eye view of my current network status.

Inconvénients

The individual use experience even for power users is a bit limited. While the product runs on my machine, I don't feel like I can do much more with is other than update the definitions or run a full scan. It is difficult to mark items as safe or to track what traffic is blocked in real-time.

Andrew
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Worked until it didn't

Publié le 04/12/2018

Based on the advice of my point of sale software company I installed Bitdefender onto my server to...

Based on the advice of my point of sale software company I installed Bitdefender onto my server to take care of viruses that got past my other antivirus software that I was using. It worked great until suddenly it became incompatible with the POS software. We had a very frustrating couple of months of having the POS computers freeze up. We ultimately figured out that it was the anti-virus software not working with the POS software. We removed Bitdefender and installed other anti-virus software and our problems stopped. I ultimately blame our POS software for not being capable of working with a major anti-virus software and not the other way around.

Avantages

I took viruses off of my computer that another anti virus software missed. It did what it said it was going to do.

Inconvénients

It stopped working or wasn't compatible with the POS software that I had on my computers. I believe that it was more of an issue with my POS software company's compatibility than an issue with Bitdefender.

Hanae
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

bitdefender GravityZone a powerful antivirus

Publié le 08/01/2021

Bitdefender was able to protect me during the writing of my thesis and he continues to do so now, I...

Bitdefender was able to protect me during the writing of my thesis and he continues to do so now, I am satisfied.
I recommend 100% Bitdefender for anyone looking for PC security and ease of handling.

Avantages

Bitdefender GravityZone is a real security product:

-It does not significantly slow down your system while performing updates
-The interface is very easy to use
-It detects viruses and gives you options to treat them
-You benefit from a coverage of 3 computers with a single price
-You can access your accounts easily and securely.

Inconvénients

Compared to other anti-virus and anti-software programs that I have tried, it does not seem to have any problems that would hinder its use.
I really don’t know what I like the least about this program.

Kevin
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great comprehensive security suite for the price

Publié le 09/12/2019

Provides additional peace of mind by allowing me to secure multiple devices. You still have to...

Provides additional peace of mind by allowing me to secure multiple devices. You still have to use common sense when it comes to protecting information but this helps

Avantages

In my industry, I deal with sensitive information and security is of the utmost importance. Bitdefender allows me to secure the multiple devices I use to run my business. It's VPN allows me to use my work laptop away from home. The price is fair for what you get. It also comes in handy when you misplace your phone or laptop as you can use it to locate and lock your device, or worst case scenario even wipe your laptop clean if it was stolen

Inconvénients

I wish the base version came with unlimited vpn. other than that there isn't anything I don't like about it

Armando
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Complete security suite

Publié le 23/09/2021

In General I feel safe as an administrator and user. In the event of any attack, I am certain that...

In General I feel safe as an administrator and user. In the event of any attack, I am certain that it will be identified by Bitdefender and blocked.

Avantages

With Bitdefender I can manage all the computers on my network and provide the necessary security. Comply with the policies of access to company resources and ensure the information as well as foresee the loss of data. Forense Inspection its a very usefull module.

Inconvénients

Sometimes the maintenance of the equipment is usually tedious, the browser becomes slow and I have to generate custom reports continuously.

Jennifer
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Disappointing Customer Service

Publié le 18/01/2020

Great product, poor customer service.

Great product, poor customer service.

Avantages

It protects my machine from all kinds of viruses.

Inconvénients

I was overcharged and when I reached out to customer service they were less than helpful. The charge was on a old, closed account. I could not access it and to prove I had been overcharged I had to contact the bank and go through an entire process which was very frustrating. Customer service at Bitdefender was frustrating to deal with and less than accommodating.