Avis clients sur Zencastr

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17 avis

- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Zen Out with Zencastr
Publié le 08/01/2023
We've been able to avoid using Zoom for podcasting, and that's a gift. Our podcast requires us to...
We've been able to avoid using Zoom for podcasting, and that's a gift. Our podcast requires us to capture quality audio interviews for each episode, and it's a much better alternative to Zoom.
Avantages
Let's just get this out of the way first: it's not Zoom, hallelujah for that. We were having such a challenging time capturing quality audio with Zoom, and Zencastr made all the difference. It's a pretty simple interface that allows for easy recording, easy downloading, and creating multiple tracks for podcasting.
Inconvénients
This isn't necessarily Zencastr's fault, but sometimes the audio quality captured still isn't as quality as we'd like it to be.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Zencastr, The future podcast for everyone today!
Publié le 24/05/2022
It's a very likely tool for everyone involved in remote education, podcasting and/lacks of...
It's a very likely tool for everyone involved in remote education, podcasting and/lacks of expensive recording gear or technical resources.
Avantages
No installation required. It's a very clear workflow for the podcast makers. Multitrack recording of participants.
Inconvénients
Some small computer cameras tend to be seen a little blurry or slow movement. Not possible to change the audio source device once the recording has started.
Alternatives envisagées
Webex SuitePourquoi choisir Zencastr
It allows to make a multitrack recording of participantsLogiciel antérieur
Zoom WorkplacePourquoi passer à Zencastr
Because it is clearly made to achieve a good audio quality, allowing you to have multitrack recording and download, instead of other meeting platforms. Zoom is great for meetings, but the audio capabilities of Zencastr and the very easy setup makes it perfect for the podcasting job.- Secteur d'activité : Services financiers
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Run away from these scammers
Publié le 10/11/2024
I rarely experience a product that I struggle to say a single nice thing about. Over the years of...
I rarely experience a product that I struggle to say a single nice thing about. Over the years of using it it got progressively worse. They courted me to leave another service for them and went from offering a free model because I was one of their first users, to then backtracking and charging more than any other service, to then giving a brief window to download my podcasts before being held for ransom behind a paywall.
They made some changes and tried to get me to come back, offering a free 14 day trial. I tested it out and the experience was even more convoluted than before and not worth 1/10 the cost so I chose not to continue with it.
I got caught up with work and forgot to cancel in time and they charged an expired CC I had on file from years ago & refuse to refund it.
Avantages
They used to be an honest company and provided a decent service.
Inconvénients
They've turned into one of those companies that uses shady tactics, then hides behind their Terms of Service.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Be careful! Free trial button immediately led to an entire year of subscription
Publié le 16/07/2024
Good for a long time but then heavily disappointing
Good for a long time but then heavily disappointing
Avantages
Okay recording platform with some bugs in the past but pretty dtable
Inconvénients
After a year's break, I logged into my account and was shown a one-week trial. I thought, "Oh, okay, that's a nice way to get back into it."
The premium subscription was granted as soon as I clicked on the button. There was no mention of any direct payment. Later, I was shocked to find that they had deducted the entire year's worth of subscription from my bank account.
I contacted customer support, assuming it was my fault for having clicked the wrong button. Therefore, I told them they could charge me for a month, but please not for an entire year.
Customer support got back to me, saying that I already had a trial and should have known it would sign me up for a year-long subscription (even though their interface offered a trial). With an attitude of "you can be happy we refund you anything."
They refunded me part of the money, but less than they should have, even with one month of subscription already deducted.
I wrote them that money was missing, and they refused to pay the delta, referring back to "you should have known you already had a trial." But guys - you offered it to me on your website!? That is your UX bug.
Plenty of great platforms like Canva offer their customers several trials. I have had 4-5 trials with Canva and have been a paying customer for many years.
I told the Zencastr team this is some of the most unprofessional behavior I have experienced in years.
The customer support is a real problem. I have been a happy customer of Riverside ever since #neveragain.
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
After signing up for this, you won't need anything else to record your audio or video content
Publié le 30/08/2021
Avantages
What's not to like about Zencastr??? It has a clean and intuitive interface, it makes inviting people to join you for a remote recording as easy as copying, pasting and sharing a link, and it makes sure that none of your recordings get lost thanks to its automated back-up integration with the likes of Google Drive and Dropbox.
The automated post production is huge, especially if you wouldn't like to end up down the audio editing rabbit hole, and the soundboard is solid enough to let you do the majority of the editing your podcast content is probably going to need.
Being able to add footnotes and comments is a nice plus, and the video recording side of things can really transform Zencastr into the ultimate platform to record your audio and video content remotely.
Inconvénients
I have to be honest, it's really difficult to find something I don't like about Zencastr. I have other of some people having had some small issues depending on the web browser they were using but that hasn't been the case for me.
Perhaps, having a mobile app to be able to do even just some of the things (e.g. like managing and sharing files) could be handy
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
My Review
Publié le 13/11/2023
Customer service was terrible because of the Zencastr Customer Support Manager [sensitive content...
Customer service was terrible because of the Zencastr Customer Support Manager [sensitive content hidden]
Avantages
Zencastr was a great podcast hosting site being that it was free, I could do it remotely with my guests and the recordings recorded seperate audio channels.
Inconvénients
The customer service was extremely unhelpful and the #1 reason I will not continue with Zencastr as a podcast platform. I was recording a series of podcast episodes over a couple of months and did not understand that all recordings needed to be downloaded within 31 days. Once I realized this I spoke to customer service and asked for a reprieve on this as it only was an issue with one 5 minute podcast episode. I was repeatedly told by [sensitive content hidden] the manager of Zencastr support that she couldnt help me unless I upgraded my account. Thata was one of the worst responses I've heard from customer service to resolving an issue that they can'y help unless I give them money. I gave them multiple warnings that I will leave Zencastr for a competitor and write this review if my problem is not resolved. [sensitive content hidden] response was"...wish you the best of luck in your podcasting journey!". Why would I want to move forward with a company that has customer service that refuses to help?

- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Very glitchy
Publié le 02/12/2023
Not that great. Their free tier was retired leaving us to pay for the annual plan - even though we...
Not that great. Their free tier was retired leaving us to pay for the annual plan - even though we do very few podcasts. The interface could use a refresh to reduce complexity and make it easier to use.
Avantages
It's easy to send a link to someone and have them record locally. Publishing podcasts is easy.
Inconvénients
Connections are often lost leaving the host and guests frustrated. The interface is clumsy and requires a lot of clicking around to do simple things. The app crashes often and needs to be restarted. It once lost all my episode files and it was very difficult to figure out how to get them back.
- Secteur d'activité : Marchés boursiers
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Very poor technical support, decent software
Publié le 17/08/2024
I've used it for a year to create podcasts. It was not my choice. It is the system used by my...
I've used it for a year to create podcasts. It was not my choice. It is the system used by my podcasting platform
Avantages
interface is fairly simple to understand once you are recording/
Inconvénients
support is AWFUL. you cannot speak to a person. so if an issue comes up you have to wait for a written response. this takes many hours. by that time you are doing something else, so it can take days to resolve. of course it's complicated to explain tech issues precisely with written messages, so an issue that could be resolved in a 5 minute call can take days or may never be fully resolved.

- Secteur d'activité : Musées et institutions
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good for podcasting…
Publié le 10/09/2021
I use Zencastr to record a weekly podcast. We do video and audio recording and and Zencastr does...
I use Zencastr to record a weekly podcast. We do video and audio recording and and Zencastr does both of these for free, which I love. But I have a Mac and after about 30 minutes of recording, the computer crashes. Every time. It also forces me to use google Chrome instead of safari, which runs slower. But the software does get the jobs done. I think for free software it’s a great option, you just have to be able to put up with some small annoyances.
Avantages
I like:
- good audio quality
- pretty good basic video quality
- ability to record both audio and video for free
- it automatically saves your recordings for download
- if one computer on the recording crashes it pauses
- free
Inconvénients
I dislike:
- it always seems to crash my
Mac
- no backup feature if your computer shuts down during a recording
- can’t be used on safari
- never sends email to you to reset passwords

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Zencastr is all you need to start your podcast
Publié le 07/10/2022
I found Zencastr when I launched my podcast, it has been the best solution to record my episodes...
I found Zencastr when I launched my podcast, it has been the best solution to record my episodes with guests. Been using it for almost two years and when I needed support (a couple of times) their team replied so quickly.
Zencastr recently launched their own hosting, this will make the process of creating ans sharing content even easier.
Avantages
Easy to use
Inviting guest with a click
Internal chat
Video recording for free
Save your files directly on your cloud
Inconvénients
I wish the platform could work on mobile but I understand this may be a technical challenge.

- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Perfecta para grabar tus audios en calidad de estudio
Publié le 22/02/2023
Estoy satisfecho con Zencastr. La curva de aprendizaje es baja y en poco tiempo puedes empezar a...
Estoy satisfecho con Zencastr. La curva de aprendizaje es baja y en poco tiempo puedes empezar a grabar audios con una profesionalidad que hace no tanto tiempo solo era posible en un estudio de grabación. Recomiendo esta herramienta si tienes pensado por ejemplo crear un podcast de entrevistas. No solo te ahorrará tiempo, le facilitarás el trabajo a tus invitados.
Avantages
Con Zencastr es muy sencillo grabar y editar audios en una calidad propia de un estudio profesional. Además, puedes usarlo para grabar una entrevista con una persona que se encuentre en otro sitio, lo cual es un plus si (como en mi caso) tienes un podcast en el que participan invitados.
Inconvénients
Creo que su principal debilidad es que depende de una conexión estable a internet para funcionar, cosa que con un software instalado en tu ordenador no pasa.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Must-have piece of software for remote recording in a post-covid world
Publié le 20/08/2022
Completely changed my attitude towards recording for the podcast
Completely changed my attitude towards recording for the podcast
Avantages
Recordings are flawless, having video options now is great, in over 2 years have only once had an issue with final product. Allows for much flexibility for my podcast production and takes all the hassle out of inviting guests to the show.
Inconvénients
There's very little I don't like, the only thing that could improve is enabling a second account to download the audio instead of having to log into the main account (which kicks my co-host on recording nights if I forgot to log out after pulling audio).
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
The best platform to make podcasts in remote
Publié le 19/01/2023
Avantages
This platform help to the people who live in different countries and want to make their own podcast, it's amazing and the free version has so many tools to work.
Inconvénients
The platform has some limited tools that you can only use if you do payments, the payments could be a little expensive for some people.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
You can't have two hosts, you can't have a producer, you can't record
Publié le 03/10/2022
There are so many issues with this software. You can't have a producer of a show without kicking...
There are so many issues with this software. You can't have a producer of a show without kicking out the host, you can't have a co-host without auto-kicking out the other host. You can't record as a team member in some areas. You can't edit the name of an episode after it's recorded. You have to create unique recording episodes and link in advance for every single episode. It's awful
Avantages
It might work for some but given we can't use it properly without one of the hosts joining in a private browser, it's all been pretty useless
Inconvénients
There are so many issues with this software. You can't have a producer of a show without kicking out the host, you can't have a co-host without auto-kicking out the other host. You can't record as a team member in some areas. You can't edit the name of an episode after it's recorded. You have to create unique recording episodes and link in advance for every single episode. It's awful
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
My companion for recording my podcasts
Publié le 21/07/2022
It allows me to easily record my episodes. It's a huge time saver.
It allows me to easily record my episodes. It's a huge time saver.
Avantages
It's super simple to operate, the quality is very good and the archiving system is really very practical. I use it to record episodes with my guests and it always works perfectly.
Inconvénients
It doesn't work on all browsers. It is sometimes long to explain to the guests that it is necessary to authorize the use of the microphone in the parameters. But it's not very annoying because the product is still very practical.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Beware Of The Fine Print
Publié le 06/10/2022
Customer service just sends form answers and don't bother to read or even attempt to answer the...
Customer service just sends form answers and don't bother to read or even attempt to answer the question you asked.
Avantages
It is easy to use for recording which is the point
Inconvénients
If any mistake is made by guest (ie disconnecting before the last 1% is uploaded) it is impossible to recover the file, even though it has an option to Force Finalize that doesn't work.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 4.0 /10
So very unbelievable simple!
Publié le 17/12/2022
Avantages
The recording studio is from your very own browser. You can invite anyone to your podcast without messing up.
Inconvénients
Haven't come across any serious issues yet.