Pushwoosh

4,4 (20)
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Note globale

4,4 /5
(20)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,0/5
Simplicité d'utilisation
4,4/5
Support client
4,7/5

95%
des utilisateurs recommandent cette application
Classer par

20 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Some features have great quality, others are half baked

Publié le 03/12/2019

Have been using it for years for clients and own internal projects.

Have been using it for years for clients and own internal projects.

Avantages

You can integrate PN to an App in literally minutes. It works great and their API is pretty simple to use.

Inconvénients

The Email sending tool simply doesn't work, and PNs for cases outside the happy path (i.e. Android with the app closed) don't work.

Réponse de Pushwoosh

Hi there, and thanks for your honest feedback and kind words!

It is your feedback that helps us improve further and enable better communication toolkit for all of our customers. We are very sorry your experience with emails wasn't as smooth as it could be. We are working hard every day to enhance our emails channel released in 2019.
E.g., recently, we've introduced a new Customer Journey module that includes improved email functionality and allows building automated communication chains with the combination of push notifications and email messages.

We'd be happy to show you around and help with re-inventing emails with Pushwoosh - drop us a note on help@pushwoosh.com!

Avner
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great tool, easy to use, with more potential to follow

Publié le 03/10/2021

We are with pushwoosh for over 5 years, and its says a lot!
Each app we developed, is the first...

We are with pushwoosh for over 5 years, and its says a lot!
Each app we developed, is the first platform we all agree on.
There are more developments to come, but marketing can work with this amazing tool with minor issues.

Avantages

UI is very easy to understand, and there is no need to be a technical person for it.
The options which are giving in the control panel are easy to use, and designed very well.
For dev-wise, the API is great and easy to implement.

Inconvénients

The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options.
Segments are not enabling OR options.

Alternatives envisagées 

Firebase

Pourquoi choisir Pushwoosh 

Pushwoosh was easier to use and had much more abilities.

Logiciel antérieur 

Firebase

Pourquoi passer à Pushwoosh

Pushwoosh was easier to use and had much more abilities.

Réponse de Pushwoosh

Thank you, Avner! We've always aimed at delivering a tool that non-technical professionals will enjoy using. Happy to hear we've succeeded in it.

Gabriele
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Nice tool for Push notification

Publié le 05/02/2024

Avantages

It is really use to set a preset and use it for several Pushes

Inconvénients

Sometime the tool does not load properly.

Evgeniy
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent service for automated push notifications!

Publié le 27/06/2022

Avantages

The best service's thing is Customer Journey Builder. With the help of it, I managed to increase MAU of GC.SKINS mobile app (B2C) up to 16,62%, and Revenue — up to 4,58% within the 2021 year by creating automated push notifications, based on our CJM.

Inconvénients

Separating actions into tags and events was not an obvious option even for our developers, which required additional time to integrate them.

Carolina
Note globale
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

A good service.

Publié le 16/11/2021

It helps me maintain the retention strategies.

It helps me maintain the retention strategies.

Avantages

It's easy to implement and to schedule push notifications on it.

Inconvénients

I feel they could improve the way the stats are being shown. Also, the UI isn't friendly (though it improved a lot comparing to 2 years ago).

Alternatives envisagées 

OneSignal

Pourquoi passer à Pushwoosh

I keep using both products, however I do prefer using One Signal's over Pushwoosh because they have a friendly UI and I prefer the way their stats are shown. The only con about One Signal is their pricing... Pushwoosh beats them at this area.
Javier
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy-to-use automated messaging that boosts conversions

Publié le 04/07/2023

Avantages

We've been using Pushwoosh for over five years, and it has been great for automating our push notifications. We've seen a real increase in conversions and sales, especially from using geo-targeted pushes! Targeting is precise and effective. And it's as easy as sending broadcast and simple scheduled pushes. All messages came relevant to our international audience

Inconvénients

Some tasks still required our tech team's attention (although I doubt any other customer engagement tool can free your developers up completely).Reasons for choosing Pushwoosh: Pushwoosh were known as leaders in the push notification market, and we didn't regret choosing them.

Peter
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Recommended

Publié le 11/09/2023

Avantages

Ability to integrate with various mobile platforms and support

Inconvénients

Portal UI is rather complicated and could be confusing

Enrico
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

All-in-one push notfication platform

Publié le 05/11/2021

Pushwoosh is part of the integrations that we have been using for 5 years by sending more than 300k...

Pushwoosh is part of the integrations that we have been using for 5 years by sending more than 300k notifications per day, now in a more than tested way.
The platform has grown significantly and, thanks also to the customer service tech guys, we have managed to make the integration stable and performing.

Avantages

We started as a small business five years ago, and we needed a platform that can help us to send push notifications straight out of the box. Pushwoosh is simply amazing for accomplishing this task because the platform offers a complete user interface that can be used to create, schedule and manage push notifications with a lot of features added, like geo-fencing, rich content push and even setting up an entire customer journey.
The platform also offers SDKs integration with all major OSes/browsers including Huawei and Amazon.

Inconvénients

For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform. That kind of integration wasn't very smooth it's a little bit cumbersome at some points, requiring a lot of testing ​before you can go live.

Alternatives envisagées 

Firebase et OneSignal
Terry
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Pushwoosh has been ideal for our mobile application where others have failed

Publié le 26/08/2021

Pushwoosh's customer service team has been outstanding to work with, proactively asking if there...

Pushwoosh's customer service team has been outstanding to work with, proactively asking if there are more features they can customize for our application, which is not a native Android/iOS application

Avantages

Pushwoosh was the ideal solution for our application because of the price point, and its robust features allowed us to replace 2-3 other products, saving our company thousands of dollars. We were able to build custom geofencing solutions for push notifications, creating push notifications in multiple languages and deep-linking to certain parts of our application.

Inconvénients

The user/admin backend interface could use a little cleanup. There are parts that are non-intuitive and involve training from Pushwoosh developers.

Réponse de Pushwoosh

Thank you very much, Terry, for pointing out the cost-efficiency of the Pushwoosh solution! Our customer service team is happy to hear your positive feedback too.

Ammar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great performance at a good price

Publié le 28/09/2021

Avantages

Easy user interface and professional customer service, as well as continuous improvement based on user feedback in product development

Inconvénients

There are some technical errors in the BETA versions, but they follow them immediately

Réponse de Pushwoosh

Thank you, Ammar! We keep improving to provide you with even better service!

Camilo Andrés
Camilo Andrés
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Una gran herramienta

Publié le 13/12/2022

Gracias a la plataforma, pudimos desarrollar diferentes estrategias de marketing. Estas permitieron...

Gracias a la plataforma, pudimos desarrollar diferentes estrategias de marketing. Estas permitieron incrementar nuestras ventas y generar una mayor fidelización con nuestros clientes.

Avantages

La plataforma y sus diferentes herramientas son muy fáciles de utilizar. Es intuitiva y permite ajustarla a las necesidades del negocio.

Inconvénients

Hace falta poder tener un soporte en español para potencializar las herramientas.

Jose
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Jose Aboytes / PM

Publié le 26/08/2021

Great, nothing more to say, the experience has been awesome

Great, nothing more to say, the experience has been awesome

Avantages

It is really easy to use, there is no need to be a technical person to use this platform

Inconvénients

we haven't had a bad experience with you, maybe the communication when you release new versions but it is not a beg deal

Réponse de Pushwoosh

Thank you for the review, Jose! We'll keep doing our best to make your work easier.

Ramses
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Recommended platform

Publié le 26/08/2021

I have had a good experience using the software, we've been using it for more than 3 years without...

I have had a good experience using the software, we've been using it for more than 3 years without any major problem

Avantages

PushWoosh is a very user friendly software, with all features that you would expect from a Push Notifications platform

Inconvénients

Some functions like adding images with different languages ​​in the same push

Réponse de Pushwoosh

Thank you for your review, Ramses! We're working to make the user experience even better for you!

Tarek
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Pushwoosh the best push service for your mobile Apps

Publié le 06/09/2021

Avantages

Pushwoosh is very fast, we use it to push new messages and that's allot of messages, What I also like about Pushwoosh is the send limit so we don't get hummerd by so many users

Inconvénients

if you have so many users Pushwoosh and you use it only for push it could be expensive and you can find less cost services

Réponse de Pushwoosh

Thanks for writing a review, Tarek! We're proud of Pushwoosh's speed and capacity glad you've mentioned them as our top pros!

Rrezart
Note globale
  • Secteur d'activité : Presse écrite
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Push notifications

Publié le 06/09/2021

Good

Good

Avantages

Wp plugin to sent directly from wp panel.

Inconvénients

Sometimes does not deliver, or deliver with latency

Alternatives envisagées 

Firebase

Réponse de Pushwoosh

Thanks for the positive review, Brezart! We're working on getting even better for you!

Martin
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome

Publié le 14/10/2021

Sending push notifications

Sending push notifications

Avantages

Price, ease of use, platform supported, api

Inconvénients

Faster support with intercom. You guys only use email support but that feels a bit outdated. Maybe setup a slack message group and invite all your customers?

Mohammad
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent push notification service

Publié le 05/10/2021

Avantages

we used to use pushwoosh as a service to deliver pushnotifications to all platforms

Inconvénients

adding pushnotifications delivery report will be great

Réponse de Pushwoosh

Thanks a lot for your feedback, Mohammad! We appreciate it!

Guil
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use and great value of money

Publié le 13/10/2021

Avantages

Easy to use and engage wity customers via push or in-app. What I like the most is the ability to have html/css/js on the in-app so I have freedom to create content without deploying a new version of the app

Inconvénients

I would like to have better reports about uninstall/opt out of pushes.

Sanjay
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Pushwoosh

Publié le 13/10/2021

Very Good

Very Good

Avantages

Support and response time was an issue.

Inconvénients

Advancement of features looking from more customer engagement and experience point of view.

Zaid
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

PushWoosh

Publié le 19/09/2019

Avantages

Flexibility and customer support is great, and we were able to migrate our users from the previous platform.

Inconvénients

There were some minor issues initially while we were setting up, but it was resolved later with their dev team.