Avis clients sur SalesPad

The software is very flexible and has many features.

The software is heavily distribution/shipping company related. We are a worldwide company and have had to do much customization and bring in ISV to achieve the product we need as we continue to convert our business over to SalesPad/GP as our ERP system.

The Audit Trail features and ease of use are the best.

There are times when certain functions will just not work.

Takes most of the GP windows and puts them in a much more user friendly manner. Instead of having to open up several windows to do something, alot of times it can be done all in one place. Another pro is user fields and the ability to add them with ease and report on them.

The only thing I could think of would be a workflow/monitor for the Purchasing side.

The simplicity of Salepad is what has always made it the perfect software for our business. We have been using it for many years and will continue to do so.

The UI could use a bit of modernization. It lacks polish but I think could be an even better product than what it is with a bit of polish.

Enables additional users and ease of researching prior orders

The sales tax and the way it transfers over to Great Plains has been the most aggravating.

Our sales team called me to check if there was a bug with the software they used. I advised them to switch to SalesPad Desktop which provides buying info, orders rendered, inventory and workflow management. The orders are always conducted in a secured way and the communication between customers and sales reps are always smooth. Overall, a good program which is beneficial for our customers and sales representatives.

Most people who are good with technology can easily navigate this program. However, this program might be difficult for the average user which is why the sales reps asked me to teach them more about it.

The service is easy to navigate and understand the features

Limited capabilities based on GP tables.

The ability to submit orders for distributors from anywhere from the desktop of my laptop

It can be clunky and sometimes freeze. It can also seem unwieldy at times.

I really enjoy the ability to customize this program. The desktop version is nice for those users/administrators who need to be able to make quick changes to our data without having a web developer on hand, or spending large amounts of money to do something as simple as add a field to a form. SalesPad seems very receptive to feedback, so the updates and functionality always seem to be improving the program overall. Keep doing what you are doing here!

It's kind of difficult to tell sometimes what is linked to GP tables. It would be nice to have something like the GP Table Finder feature. A lot of times we want to query both GP and SalesPad data together.

Simplicity in the user interface. What we didn't see in the product we were able to get through SalesPad customizations.

There is no way to save the user specified current column band settings in case they are lost accidentally by a misplaced keystroke or mouse move.

I like the adaptability and customization that is available in Salespad. I particularly like the Audit trail as it allows us to see who has done what on orders and this is very helpful when troubleshooting problems with orders.

There is a lot you can do with Salespad and for new users it can be a bit overwhelming. The user interface is friendlier than some other software that we use for managing orders, PO's, receipts and invoices but the interface could still be improved to make it a little easier for new users.

A great interface to Microsoft GP - much more intuitive for users entering in data. Robust ability to add user defined fields for custom tracking / reporting. Quick / short learning curve for new employees.

Getting specific reports unique to the company can be tricky at times. Though it is great that there are other add on features available from other companies it can be challenging to figure out an issue when both companies claim it is an issue with the other.

Salespad has given us the ability to grow our business without growing staff. Workflow has been awesome.
Very easy to use and train new employees on its use. Also very flexible. We have multiple pricing needs and Salespad handles them all.

Would like more flexibility and "power" in reporting.

We've been able to use this software for all of our manufacturing purposes, and allows us to customize our workflows by type of product and service. Further, we are in touch regularly with Salespad developers, sharing feedback on our needs from Salespad Desktop, which results in improvements to the program, as well as Salespad API.

The Salespad API has been one of the most beneficial features that allows us to build our company around a web based infrastructure.

There are some features regarding the Salespad API that we need, and are not available yet. However, many are in development.

All the info. you need is on 1 screen (no need to dig down & open 15 windows),
Salespad remembers your choices (screens have the same features loaded next time),
PS: Everyone that still runs with GP Dynamics here is upset they don't have Salespad.

Only the limitations set by certain inventory controls & posting.
due to the fact that Salespad are not permitted to replace GP Dynamics.

The user interface is extremely user friendly for day to day task as opposed to some of its competitors.

The largest con with this software seems to be reliability in the coding and sometimes it takes along time for the customer service team to find the root cause an resolved the issue. I do understand that they have changed around their customer support department in hopes to resolves these issues in timely and accuracy resolutions.

This is, by far, the most user friendly order processing software we found!

I don't like that you can't do things in prospects and then find it in their file when they become a customer.

A more simple streamline product for data entry over GP

CRM functionality needs to be built out further. No direct connection between prospect/opportunity and quote/order.