Avis clients sur OneBill

Continuous upgrades and improvements and Support feedback

Rectifying invoices has limitations and a bit time consuming to navigate and understand the features

We have been using OneBill for last 2 years and we're glad that we found OneBill for our agent commissioning. Their platform is very flexible to configure it based on our need and their product studio and price personalization is top notch.

OneBill has a lot of features that we don't need. But one of the main reason we chose OneBill is that their real-time agent commissioning which we didn't find with other products.

I'm all good and happy with their features and product capabilities. But I think their UI design could have been slightly better. Sometimes it's hard to find the reports we need.

OneBill allowed us to automate our monthly billing saving hours of work for several people each month. The software is very reliable and the customer service and support are exceptional.

OneBill does everything we need it to do and more and over the years of our usage there have been many enhancements to the platform. Reports and export of data could use improving. Certain items that should be user customizable require technical support assistance.

Single billing database, yet tiered to address, direct, partner, and white label billing.

Custom reports cannot be created directly and require that OneBill to create them. Data is not easily accessible and search for information can be tedious and time-consuming.

The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing. OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time. After that, OneBill takes care of everything automatically. It can send the bill to the customer, collect payment, send receipts, remind customers who are overdue.

The big thing missing from OneBill is the ability to generate a statement of account for a customer. This would be useful to show a customer’s account history during a given period of time at a glance.

The OneBill team put tremendous thought into bringing a channel friendly billing solution to the market. This allows our partners to utilize a fully functional tenant of OneBill.

The only major drawback is the limited ability for custom reporting. They provide a terriffic set of out of the box standard business and financial reporting but when custom reporting is needed, extracting exactly what you need can be a challenge. That said, we rarely need custom reports because their canned reports are pretty encompassing.

Migrating from our old billing platform to onebill was seamless and the onebill staff guided us every step of the way. Integration with numerous third party services consolidates billing operations into one easy to use platform.

Certain functions could be streamlined for quicker daily access. Slow speeds during peak hours.

Es un programa de facturación en línea que ofrece una amplia variedad de funciones para ayudar a las empresas a automatizar y optimizar sus procesos de facturación.

La principal desventaja que veo es el precio y que darse de alta es bastante tedioso, pues hay que concertar una cita, lo cual en mi opinión estropea un poco la experiencia. Terminé migrando a otro programa.

The platform adapts to all of my needs. Rarely is there something that can't be accommodated. It is very intuitive and covers all of the bases for me.

Any implementation challenges were minor and simply due to the necessary learning curve.

I like the ease of use and out of box integration with QB online and payment processing platforms.

I like to have this integrated with our suppliers. However, this is a limitation on our suppliers part.

The product is relatively easy to use. New hires can be trained fairly quickly.

Rectifying invoices has limitations & is complicated.