Stripe Billing

Abonnements et facturation pour les entreprises ambitieuses

Note globale

4,7 /5
(100)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,6/5
Support client
4,7/5

97%
des utilisateurs recommandent cette application
Classer par

100 avis

Maxime
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

une excellente passerelle de paiement

Publié le 27/04/2023

Une très bonne passerelle de paiement globalement avec de nombreuses fonctionnalités : De nombreuses...

Une très bonne passerelle de paiement globalement avec de nombreuses fonctionnalités : De nombreuses options qui sont nécessaires pour offrir à vos clients les meilleures options. Le support est parfois long a répondre mais une réponse de qualité donc rien de grave . Tout est positif.

Avantages

un respect de la vie privée ? Stripe est un des produits principalement utilisé par lez developpeurs, de sorte que leur site dispose de nombreux supports pour notre plus grand bonheur, il y a des forums et différentes ressources qui permettent aux développeurs de mettre en œuvre plus facilement des paiements sur n'importe quelle plate-forme. Point important il y a des options pour gérer les clients et les abonnements qui peuvent être facturés sur une période de temps fixe, leur donner des essais gratuits, tout est paramétrable selon ses besoins. Leurs commissions ne sont pas les moins chères, mais trés bon rapport qualité prix. Ils continuent à développer sans cesse leur offre.

Inconvénients

Personnellement je n'ai rencontré aucun problème avec le support , mais parfois trés long à répondre quand on a des questions.

Alternatives envisagées 

Shopify

Pourquoi passer à Stripe Billing

simplement un des plus connus et avec une très bonne réputation
Thomas
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Moyen de paiment fzcile a utiliser et révolutionnaire

Publié le 14/12/2022

Je suis satisfait des services proposés Je l’utilise depuis quelques année maintenant

Je suis satisfait des services proposés Je l’utilise depuis quelques année maintenant

Avantages

modèle tarifaire est très intéressant pas d'abonnement, un fonctionnement par commission les prix sont plus que abordable

Inconvénients

Le temps de réception d’argent sur un compte bancaire est trop long entre 2 et 3 semaine

Egor
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good billing processor

Publié le 29/04/2021

I use Stripe as an alternative payment method along with other payment processors. Some people may...

I use Stripe as an alternative payment method along with other payment processors. Some people may prefer Strip over others
Most of my online products and subscription plans are set up with Stripe.

Avantages

If Paypal would not be that integrated everywhere I would only use Stripe.

- modern dashboard
- easy to find your way around
- easy to find things
- great API integrations
- except any credit cards
- a little better fees than Paypal
- the option to withdraw the money with Instant Payout for as little as 1% of the payout amount
- ability to have a customized online storefront at no cost
- very good friendly and carrying support via chat available 24/7 and responding immediately

Inconvénients

Not many Cons except in some cases you may need some developers skill but the Stipe support is always there to help you till you're all set

Cristian
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

High fees, but worth it for your ecommerce

Publié le 20/04/2023

Avantages

This is a must if you have an e-commerce store. The fees are high, in my opinion, but the software is something you cannot do without. You can add Paypal for example, but Stripe is fundamental for charging by credit card. The WordPress/WooCommerce plugin is great.

Inconvénients

The fees are somewhat high in my opinion.

Alternatives envisagées 

PayPal
Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 2.0 /10

Difficult workfow

Publié le 15/02/2019

The customer support is not very helpful. My clients were not getting billed and he was not being...

The customer support is not very helpful. My clients were not getting billed and he was not being able to pay. It took us weeks to resolve the issue, and the solution was to create a new invoice.

Avantages

You can set up customers in the database and add subscription and the system tracks the payment flow.

Inconvénients

The payment process fails many a time. The options that you are looking for cannot be found like a simple "delete".

Utilisateur vérifié
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Still not easy to navigate and understand by a non-developer

Publié le 20/08/2022

Good, but could be much better and easier.

Good, but could be much better and easier.

Avantages

It's so essential to so many online businesses and does so many detailed things. I love that I can essentially use it for free and only get charged when a client makes a payment. I love that recurring billings, products and subscriptions can be created easily. I also love that I can see the whole past history of any customer.

Inconvénients

It still needs to be simplified to be understood by a non-developer. There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges. Overall, it doesn't make me confident at all to use Stripe Billing as a stand-alone tool for all my invoicing, billing and subscription needs.

Jake
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great for MRR

Publié le 12/06/2020

Overall i'm happy with Stipe Billign and will continue to use it

Overall i'm happy with Stipe Billign and will continue to use it

Avantages

We use this mainly for our MRR clients where we can set it up for the customer and forget it. Nice to not have to bill a customer every month.

Inconvénients

I don't like that you cant pro-rate a month of service, this makes it difficult to keep billing dates consistent

Alternatives envisagées 

PayPal
Utilisateur vérifié
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Stripe

Publié le 09/10/2020

We use this software all day every day to collect payments, and issue refunds if needed. It is...

We use this software all day every day to collect payments, and issue refunds if needed. It is amazing!

Avantages

This has been such a great software to use to collect all the payments from our customers. It is easy and reliable, and very transparent.

Inconvénients

Honestly, we haven't found anything that we don't like about this software, it has worked well for us from day 1.

Amanda
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

A valuable addition to my business.

Publié le 28/04/2023

Happy with the solution and have recommended it to several others

Happy with the solution and have recommended it to several others

Avantages

For me the acceptance of credit cards is a valuable addition to my booking website and Stripe offers an integrated and seamless solution that has served me well for 2.5 years

Inconvénients

Payment a full 7 days after receipt of funds is slow and I understand some other customers get it in 3 or 5 days. I would have hoped that my payment history would have built sufficiently by now to get the best terms.

Heather
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Stripe makes being a small business owner easy

Publié le 08/12/2022

Overall experience has been very positive.

Overall experience has been very positive.

Avantages

I love how easy Stripe is to use. Also, their Capital resource is phenomenal. They allowed me to grow my small. business by offering me multiple small loans with automatic repayments. Super easy to use. Customer service is also pretty good.

Inconvénients

There is nothing that I have found that I dislike about Stripe and I have been using it for almost two years.

Mariam
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Offers quicker and secure transactions

Publié le 03/12/2022

We use it as our payment processor to process payments online and to issue refunds to clients when...

We use it as our payment processor to process payments online and to issue refunds to clients when they need it because it is faster and secure

Avantages

Processes payments faster compared to other tools, and customer service is greater, you can use the API to have a full white labelled check out page on your website and application

Inconvénients

Some settlements take a lot of time especially when they had been previously flagged from the client's side, it will take a longer time for such to settle, and they do charge a lot on every transaction

Namusoke
Note globale
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to set up

Publié le 02/12/2022

The tool helps us in collecting payments as an alternative for PayPal

The tool helps us in collecting payments as an alternative for PayPal

Avantages

Stripe integrates with WordPress, WooCommerce and WHMCS the tools that I use for my businesses and does not require any technical knowledge

Inconvénients

The charges per transactions are high and the refund to customers takes long time than they could wait for you which kills trust, they easily flag accounts

Pam
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pretty much the service used by everyone for online courses

Publié le 09/12/2020

Difficult and time-consuming to figure out and set up. Took 2 days so far. I recommend that you...

Difficult and time-consuming to figure out and set up. Took 2 days so far. I recommend that you use someone that already is set up with Stripe and does everything for you... Kajabi, Magento, etc. You will still have to set up the basic account, but hopefully these providers have step-by-step instructions specifically for their platform.

Avantages

Excellent customer service, top notch! Detailed help (too difficult for me in most cases). Seems like the most reliable and security conscious, which is why I think all the course hosting platforms are using them.

Inconvénients

They will process your customer's credit card, but you have to install a shopping cart. You can do this in multiple ways. I thought it was very very difficult to figure out which way is best. They have a shopping cart that has less features than competitors, and they also have another one that you have to be very technical to install. Stripe Checkout wouldn't install on my hosting provider for my website because their software is 7 years outdated. So I had to find someone else's checkout. No choice. Stripe has a list of checkout, carts, etc. But they are all mixed together. The one I chose from their list was not good, so I don't think they check them out very much.

Nichole
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent App

Publié le 13/10/2022

I’ve been using Stripe for about a year with my small online clothing business. I send out weekly...

I’ve been using Stripe for about a year with my small online clothing business. I send out weekly invoices in small increments of less than 100 invoices per week.

Avantages

I love using this app for my small side business. It’s free to use and the only cost I’ve incurred is transferring my funds to my account. And it’s a small fee. Invoicing is super simple and can be done through the app. You can take payments yourself or customers can pay through their invoice. Reports are available.

Inconvénients

Invoices aren’t very customizable. Not idea for large batches of invoices.

Alternatives envisagées 

PayPal

Pourquoi passer à Stripe Billing

PayPal’s fees were crazy high.
Craig
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The best way to collect subscription fees!

Publié le 10/09/2019

I used stripe to handle a high volume of daily subscription charges and could not be happier with...

I used stripe to handle a high volume of daily subscription charges and could not be happier with my experience!

Avantages

Stripe is the most reliable subscription billing service in the game. If you have lots of subscriptions that you need charged / processed, then make sure to use stripe because they will make your processes simple, customized, and most importantly secure

Inconvénients

I do wish that, if and when a credit card does not process through because of human error entering info wrong, all the card would not disappear. This is likely a security measure, however would make the user experience better.

Ben
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

The standard in SaaS subscription management

Publié le 01/12/2022

Avantages

Stripe is the most comprehensive payment processing software that is dynamic enough to support most if not all pricing structures.

Inconvénients

Sometimes the UI/UX is not ideal to use on a day to day basis in the dashboard.

Beth
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Stripe just makes it easy!

Publié le 30/08/2022

Avantages

It's easy to set up and integrates with just about everything.

Inconvénients

It's hard to find specific transactions and payments in their User Interface. Filtering and searching are abysmal.

Matt
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great product to do reoccurring payments

Publié le 24/06/2020

Avantages

This software is great for setting up payment plans and reoccurring payments, it will collect payment and send the client an invoice

Inconvénients

The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.

Sarah
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Mainly use it for disputes, and it makes the process simple

Publié le 15/05/2019

Stripe Billing is easy to use, as it is all mapped out for you

Stripe Billing is easy to use, as it is all mapped out for you

Avantages

Responding to disputes is very simple, time-consuming but there isn't much that Stripe can do about that part

Inconvénients

Having to download every conversation with a customer via PDF takes a lot of time

Hayley
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Stripe Works Well for My Needs

Publié le 26/02/2023

Avantages

It's so easy to bill my clients with Stripe. They enter their card info and with one click I can process their payment.

Inconvénients

Stripe did not recognize me as a health care provider at first and it took some customer service back and forth before I was able to process payments with HSA cards.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple, painless EHR integration

Publié le 06/12/2022

Avantages

The connectivity and flow with my EHR system.

Inconvénients

Fees can be high in comparison to other payment processors.

Lokwatamoi
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Effective and safe way to accept payments

Publié le 18/05/2020

It has been an excellent experience and I would recommend it to other small business owners like...

It has been an excellent experience and I would recommend it to other small business owners like myself.

Avantages

I think that it is trustworthy and has a good reputation which is essential for accepting customer payments.

Inconvénients

I always consider cost and features. I think that Stripe is a good combination of both. I have zero complaints.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Easiest, developer-friendly subscription solution

Publié le 29/12/2019

Stripe Billing powers our consumer subscription backend, and is an integral tool for us as we scale...

Stripe Billing powers our consumer subscription backend, and is an integral tool for us as we scale to more customers.

Avantages

Stripe has been working on a solid subscription API for years, and their continued investment into Billing has been super helpful for us - we can easily set up a wide variety of one-time, recurring, and multi-plan subscriptions for our customers.

Inconvénients

Very small nit, but when they first rolled out the product, pricing for existing customers was initially unclear, but the team immediately addressed that.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Powerful but fiddly to use

Publié le 14/05/2019

A very positive new product from Stripe to enrichen the Stripe offering with a more robust...

A very positive new product from Stripe to enrichen the Stripe offering with a more robust subscriptions system

Avantages

Nobody can argue the power of Stripe Billing. It provides a subscription management and recurring billing layer over the top of Stripe's already great payment system.

Things like emails to the customer based on triggers are all included here but everything requires coding via the Stripe API.

Inconvénients

I would have liked to see a higher order product from Stripe to offer a self service membership management panel on a similar vein to Stripe.JS

It still requires considerable time investment to learn over and above the Stripe API and there are not so many examples around yet.

Dealing with edge cases with subscription management can also be tricky and for now remains an unknown in Billing.

Roberta
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good for small business's

Publié le 16/02/2022

All and all Stripe Billing is a pretty decent app to use for managing all your business money needs.

All and all Stripe Billing is a pretty decent app to use for managing all your business money needs.

Avantages

I like that Stripe Billing has easy to use step by step guides about how to use their service. I recommend this for all small businesses owners.

Inconvénients

My only issue with this is it takes a while for your money to be available for you to use. I wish it would be available sooner.