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100 avis
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
une excellente passerelle de paiement
Publié le 27/04/2023
Une très bonne passerelle de paiement globalement avec de nombreuses fonctionnalités : De nombreuses...
Une très bonne passerelle de paiement globalement avec de nombreuses fonctionnalités : De nombreuses options qui sont nécessaires pour offrir à vos clients les meilleures options. Le support est parfois long a répondre mais une réponse de qualité donc rien de grave . Tout est positif.
Avantages
un respect de la vie privée ? Stripe est un des produits principalement utilisé par lez developpeurs, de sorte que leur site dispose de nombreux supports pour notre plus grand bonheur, il y a des forums et différentes ressources qui permettent aux développeurs de mettre en œuvre plus facilement des paiements sur n'importe quelle plate-forme. Point important il y a des options pour gérer les clients et les abonnements qui peuvent être facturés sur une période de temps fixe, leur donner des essais gratuits, tout est paramétrable selon ses besoins. Leurs commissions ne sont pas les moins chères, mais trés bon rapport qualité prix. Ils continuent à développer sans cesse leur offre.
Inconvénients
Personnellement je n'ai rencontré aucun problème avec le support , mais parfois trés long à répondre quand on a des questions.
Alternatives envisagées
ShopifyPourquoi passer à Stripe Billing
simplement un des plus connus et avec une très bonne réputation- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Moyen de paiment fzcile a utiliser et révolutionnaire
Publié le 14/12/2022
Je suis satisfait des services proposés Je l’utilise depuis quelques année maintenant
Je suis satisfait des services proposés Je l’utilise depuis quelques année maintenant
Avantages
modèle tarifaire est très intéressant pas d'abonnement, un fonctionnement par commission les prix sont plus que abordable
Inconvénients
Le temps de réception d’argent sur un compte bancaire est trop long entre 2 et 3 semaine
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good billing processor
Publié le 29/04/2021
I use Stripe as an alternative payment method along with other payment processors. Some people may...
I use Stripe as an alternative payment method along with other payment processors. Some people may prefer Strip over others
Most of my online products and subscription plans are set up with Stripe.
Avantages
If Paypal would not be that integrated everywhere I would only use Stripe.
- modern dashboard
- easy to find your way around
- easy to find things
- great API integrations
- except any credit cards
- a little better fees than Paypal
- the option to withdraw the money with Instant Payout for as little as 1% of the payout amount
- ability to have a customized online storefront at no cost
- very good friendly and carrying support via chat available 24/7 and responding immediately
Inconvénients
Not many Cons except in some cases you may need some developers skill but the Stipe support is always there to help you till you're all set
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
High fees, but worth it for your ecommerce
Publié le 20/04/2023
Avantages
This is a must if you have an e-commerce store. The fees are high, in my opinion, but the software is something you cannot do without. You can add Paypal for example, but Stripe is fundamental for charging by credit card. The WordPress/WooCommerce plugin is great.
Inconvénients
The fees are somewhat high in my opinion.
Alternatives envisagées
PayPal- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 2.0 /10
Difficult workfow
Publié le 15/02/2019
The customer support is not very helpful. My clients were not getting billed and he was not being...
The customer support is not very helpful. My clients were not getting billed and he was not being able to pay. It took us weeks to resolve the issue, and the solution was to create a new invoice.
Avantages
You can set up customers in the database and add subscription and the system tracks the payment flow.
Inconvénients
The payment process fails many a time. The options that you are looking for cannot be found like a simple "delete".
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Still not easy to navigate and understand by a non-developer
Publié le 20/08/2022
Good, but could be much better and easier.
Good, but could be much better and easier.
Avantages
It's so essential to so many online businesses and does so many detailed things. I love that I can essentially use it for free and only get charged when a client makes a payment. I love that recurring billings, products and subscriptions can be created easily. I also love that I can see the whole past history of any customer.
Inconvénients
It still needs to be simplified to be understood by a non-developer. There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges. Overall, it doesn't make me confident at all to use Stripe Billing as a stand-alone tool for all my invoicing, billing and subscription needs.

- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for MRR
Publié le 12/06/2020
Overall i'm happy with Stipe Billign and will continue to use it
Overall i'm happy with Stipe Billign and will continue to use it
Avantages
We use this mainly for our MRR clients where we can set it up for the customer and forget it. Nice to not have to bill a customer every month.
Inconvénients
I don't like that you cant pro-rate a month of service, this makes it difficult to keep billing dates consistent
Alternatives envisagées
PayPal- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Stripe
Publié le 09/10/2020
We use this software all day every day to collect payments, and issue refunds if needed. It is...
We use this software all day every day to collect payments, and issue refunds if needed. It is amazing!
Avantages
This has been such a great software to use to collect all the payments from our customers. It is easy and reliable, and very transparent.
Inconvénients
Honestly, we haven't found anything that we don't like about this software, it has worked well for us from day 1.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
A valuable addition to my business.
Publié le 28/04/2023
Happy with the solution and have recommended it to several others
Happy with the solution and have recommended it to several others
Avantages
For me the acceptance of credit cards is a valuable addition to my booking website and Stripe offers an integrated and seamless solution that has served me well for 2.5 years
Inconvénients
Payment a full 7 days after receipt of funds is slow and I understand some other customers get it in 3 or 5 days. I would have hoped that my payment history would have built sufficiently by now to get the best terms.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Stripe makes being a small business owner easy
Publié le 08/12/2022
Overall experience has been very positive.
Overall experience has been very positive.
Avantages
I love how easy Stripe is to use. Also, their Capital resource is phenomenal. They allowed me to grow my small. business by offering me multiple small loans with automatic repayments. Super easy to use. Customer service is also pretty good.
Inconvénients
There is nothing that I have found that I dislike about Stripe and I have been using it for almost two years.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Offers quicker and secure transactions
Publié le 03/12/2022
We use it as our payment processor to process payments online and to issue refunds to clients when...
We use it as our payment processor to process payments online and to issue refunds to clients when they need it because it is faster and secure
Avantages
Processes payments faster compared to other tools, and customer service is greater, you can use the API to have a full white labelled check out page on your website and application
Inconvénients
Some settlements take a lot of time especially when they had been previously flagged from the client's side, it will take a longer time for such to settle, and they do charge a lot on every transaction
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to set up
Publié le 02/12/2022
The tool helps us in collecting payments as an alternative for PayPal
The tool helps us in collecting payments as an alternative for PayPal
Avantages
Stripe integrates with WordPress, WooCommerce and WHMCS the tools that I use for my businesses and does not require any technical knowledge
Inconvénients
The charges per transactions are high and the refund to customers takes long time than they could wait for you which kills trust, they easily flag accounts
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Pretty much the service used by everyone for online courses
Publié le 09/12/2020
Difficult and time-consuming to figure out and set up. Took 2 days so far. I recommend that you...
Difficult and time-consuming to figure out and set up. Took 2 days so far. I recommend that you use someone that already is set up with Stripe and does everything for you... Kajabi, Magento, etc. You will still have to set up the basic account, but hopefully these providers have step-by-step instructions specifically for their platform.
Avantages
Excellent customer service, top notch! Detailed help (too difficult for me in most cases). Seems like the most reliable and security conscious, which is why I think all the course hosting platforms are using them.
Inconvénients
They will process your customer's credit card, but you have to install a shopping cart. You can do this in multiple ways. I thought it was very very difficult to figure out which way is best. They have a shopping cart that has less features than competitors, and they also have another one that you have to be very technical to install. Stripe Checkout wouldn't install on my hosting provider for my website because their software is 7 years outdated. So I had to find someone else's checkout. No choice. Stripe has a list of checkout, carts, etc. But they are all mixed together. The one I chose from their list was not good, so I don't think they check them out very much.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent App
Publié le 13/10/2022
I’ve been using Stripe for about a year with my small online clothing business. I send out weekly...
I’ve been using Stripe for about a year with my small online clothing business. I send out weekly invoices in small increments of less than 100 invoices per week.
Avantages
I love using this app for my small side business. It’s free to use and the only cost I’ve incurred is transferring my funds to my account. And it’s a small fee. Invoicing is super simple and can be done through the app. You can take payments yourself or customers can pay through their invoice. Reports are available.
Inconvénients
Invoices aren’t very customizable. Not idea for large batches of invoices.
Alternatives envisagées
PayPalPourquoi passer à Stripe Billing
PayPal’s fees were crazy high.- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The best way to collect subscription fees!
Publié le 10/09/2019
I used stripe to handle a high volume of daily subscription charges and could not be happier with...
I used stripe to handle a high volume of daily subscription charges and could not be happier with my experience!
Avantages
Stripe is the most reliable subscription billing service in the game. If you have lots of subscriptions that you need charged / processed, then make sure to use stripe because they will make your processes simple, customized, and most importantly secure
Inconvénients
I do wish that, if and when a credit card does not process through because of human error entering info wrong, all the card would not disappear. This is likely a security measure, however would make the user experience better.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
The standard in SaaS subscription management
Publié le 01/12/2022
Avantages
Stripe is the most comprehensive payment processing software that is dynamic enough to support most if not all pricing structures.
Inconvénients
Sometimes the UI/UX is not ideal to use on a day to day basis in the dashboard.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Stripe just makes it easy!
Publié le 30/08/2022
Avantages
It's easy to set up and integrates with just about everything.
Inconvénients
It's hard to find specific transactions and payments in their User Interface. Filtering and searching are abysmal.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great product to do reoccurring payments
Publié le 24/06/2020
Avantages
This software is great for setting up payment plans and reoccurring payments, it will collect payment and send the client an invoice
Inconvénients
The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Mainly use it for disputes, and it makes the process simple
Publié le 15/05/2019
Stripe Billing is easy to use, as it is all mapped out for you
Stripe Billing is easy to use, as it is all mapped out for you
Avantages
Responding to disputes is very simple, time-consuming but there isn't much that Stripe can do about that part
Inconvénients
Having to download every conversation with a customer via PDF takes a lot of time
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Stripe Works Well for My Needs
Publié le 26/02/2023
Avantages
It's so easy to bill my clients with Stripe. They enter their card info and with one click I can process their payment.
Inconvénients
Stripe did not recognize me as a health care provider at first and it took some customer service back and forth before I was able to process payments with HSA cards.
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simple, painless EHR integration
Publié le 06/12/2022
Avantages
The connectivity and flow with my EHR system.
Inconvénients
Fees can be high in comparison to other payment processors.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Effective and safe way to accept payments
Publié le 18/05/2020
It has been an excellent experience and I would recommend it to other small business owners like...
It has been an excellent experience and I would recommend it to other small business owners like myself.
Avantages
I think that it is trustworthy and has a good reputation which is essential for accepting customer payments.
Inconvénients
I always consider cost and features. I think that Stripe is a good combination of both. I have zero complaints.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easiest, developer-friendly subscription solution
Publié le 29/12/2019
Stripe Billing powers our consumer subscription backend, and is an integral tool for us as we scale...
Stripe Billing powers our consumer subscription backend, and is an integral tool for us as we scale to more customers.
Avantages
Stripe has been working on a solid subscription API for years, and their continued investment into Billing has been super helpful for us - we can easily set up a wide variety of one-time, recurring, and multi-plan subscriptions for our customers.
Inconvénients
Very small nit, but when they first rolled out the product, pricing for existing customers was initially unclear, but the team immediately addressed that.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Powerful but fiddly to use
Publié le 14/05/2019
A very positive new product from Stripe to enrichen the Stripe offering with a more robust...
A very positive new product from Stripe to enrichen the Stripe offering with a more robust subscriptions system
Avantages
Nobody can argue the power of Stripe Billing. It provides a subscription management and recurring billing layer over the top of Stripe's already great payment system.
Things like emails to the customer based on triggers are all included here but everything requires coding via the Stripe API.
Inconvénients
I would have liked to see a higher order product from Stripe to offer a self service membership management panel on a similar vein to Stripe.JS
It still requires considerable time investment to learn over and above the Stripe API and there are not so many examples around yet.
Dealing with edge cases with subscription management can also be tricky and for now remains an unknown in Billing.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good for small business's
Publié le 16/02/2022
All and all Stripe Billing is a pretty decent app to use for managing all your business money needs.
All and all Stripe Billing is a pretty decent app to use for managing all your business money needs.
Avantages
I like that Stripe Billing has easy to use step by step guides about how to use their service. I recommend this for all small businesses owners.
Inconvénients
My only issue with this is it takes a while for your money to be available for you to use. I wish it would be available sooner.