Avis clients sur Digital Wrench

Awesome product have been using it last few months. Highly recommended

I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply inventory that I have on hand and stock the most appropriate supplies for my shop. Overall, my experience with Digital Wrench has been wonderful, and despite efforts from others in my organization (individuals not associated with my shop, just in other areas in the organization) to have me switch to different products (and I tried those other products out), Digital Wrench is the best choice for a small, specialized, or new shop.

Could not make them understand my Overall Customer focus.

My overall experience with Digital Wrench are the features with customer tracking, and inventory management are really reliable.

They've always been professional and handled things as quickly as possible when possible.

No problems. All is good.

My overall experience with digital wrench was positive and educational.

It streamlines the work order process without having to extensively train the mechanics on software. They get to do what they do best.

I purchased the program for the University of Alabama Grounds Department. This program is geared towards an individual shop owner, which is not exactly what I needed, but this is the closest program I could find to what I needed. We don't actually have customers or charge for parts or labor, we just needed a program to track what repairs we did to equipment within our department and how much money we spent on parts for each unit. I purchased the program mainly for the inventory portion to track how much we use throughout the fiscal year. We got several quotes for other repair utilities suited for our needs, but most were upward of $10,000 or more. All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.

I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!

HAVE BEEN USING PROGRAM FOR A LITTLE OVER 3YRS,HAD A FEW PROBLEMS IN THE BEGINNING BUT TECH SUPPORT WAS ONLY A PHONE CALL AWAY AND ALWAYS VERY HELPFUL.PROBLEMS WERE ALWAYS RESOLVED QUICKLY.

It’s been great and I plan on using for a long time.

I was looking for a program that was easy to use with a lot of features. I found digital wrench to be just that. There are a lot of features that I still dont take advantage of.

I have used this software every day for several years and its always worked great. Have never had any issues with it. If I had any questions on any feature tech support was always ready to help and answer any question that I may have

I love this software, it does everything we need and more. As a fairly young shop we are still finding new features and learning how to use them. Any time we have a question, the never hesitate to help us out and walk us through any new feature or problem we may be having.

Digital wrench allows me to easily make work orders and invoices. The customer support is beyond good.

Digital wrench has been been a great tool for our automotive program. We are able to show students how to write repair orders on a computer and maintain a customer database at the same time.

I have had this software for over a year now and have had no complaints at all.
It has made my job a lot easier. Plan to keep from now on.

This software is great & Don is very helpful and knowledgable. Tried other softwares in the past. Either it's too expensive or it doesn't work as it should.

Pros: We have been using this for about 3 year now and we love it. I recommend it to anyone who has a repair shop. All of the updates are free and the customer service is the best. Any time I call Don for tech support he always has time for us. Getting updates, how to access certain features on the software and any questions we may have. Thank you Don.

Cons: When you first get the software I didn't have any instruction on how to use, but calling tech support was really helpful.

Looked long and hard to replace our old system and found Digital wrench and it has been working great we have 3 work stations and they all work great together, way more efficient now that we changed up to Digital Wrench. Ray and Don have always been there when needing a question asked support is great.

I have been using this software since the beginning of June and have found that the below listed cons if fixed would help immensely!

The software is at a great price point, the purchased version does not expire (like our past program). Support has been extremely prompt and efficient along with well engineered updates. The customer support is refreshing, whereas a live person is happy to help, even small businesses like ours. I would recommend the free trial to see a great functional snapshot of the product.

I CAN ONLY SAY GOOD THINGS ABOUT IT. IM NOT THAT COMPUTER SAVVY SO THIS PROGRAM IS VERY EASY TO UNDERSTAND. I WOULD RECCOMEND TO ANY ONE LOOKING FOR AUTO REPAIR SOFTWARE.