--- description: OpenTable : qu'en pensent les utilisateurs ? Lisez les avis sur OpenTable, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.fr/software/2044651/opentable-for-restaurants Page : 1/54\ Suivant: [Page suivante](https://www.getapp.fr/software/2044651/opentable-for-restaurants?page=2) > OpenTable est une plateforme de gestion de restaurant qui propose des réservations en ligne, des commandes à emporter, des outils marketing, des récompenses de fidélité pour les clients, etc. Elle convient aux restaurants de toutes tailles ainsi qu'aux bars, établissements vinicoles, hôtels et autres entreprises. Grâce à un ensemble complet d'outils, OpenTable peut aider les entreprises à faire salle comble, à gérer leurs opérations quotidiennes et à augmenter leurs opportunités de revenus. > > Conclusion : 1317 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1317 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: OpenTable - **Entreprise fondée en**: 1998 ## Contexte commercial - **Prix à partir de**: 149,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, japonais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, France, Irlande, Italie, Japon, Mexique, Pays-Bas, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Taïwan, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analyse de l'évolution des ventes - Barcode/Ticket Scanning - Base de données de clients - Base de données de contacts - Booking Management - CRM - Carte de fidélité - Codes QR - Commande en ligne - Contrôles/Permissions d'accès - Email Reminders - Estimation de livraison - Facturation - Fonctions pour restaurants - Gestion de la disponibilité - Gestion de table - Gestion des avis ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels pour listes d'attente](https://www.getapp.fr/directory/1575/waitlist/software) - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels de gestion de restaurant](https://www.getapp.fr/directory/196/restaurant-management/software) - [Logiciels de livraison à domicile](https://www.getapp.fr/directory/909/food-delivery/software) ## Logiciels similaires 1. [Booqable](https://www.getapp.fr/software/108821/booqable) — 4.8/5 (1126 reviews) 2. [Mindbody](https://www.getapp.fr/software/91024/mindbody) — 4.0/5 (2982 reviews) 3. [Semper](https://www.getapp.fr/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 4. [Now Book It](https://www.getapp.fr/software/2073585/now-book-it) — 4.9/5 (57 reviews) 5. [SpotOn](https://www.getapp.fr/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) ## Avis ### "Super-easy to use" — 5.0/5 > **Lee** | *17 juin 2022* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Inconvénients**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "Halfway there, but needs help" — 4.0/5 > **Mark** | *31 mars 2021* | Restaurants | Taux de recommandation : 4.0/10 > > **Avantages**: OT is a reasonably priced reservation system that is reliable and straightforward to use. It offers more extensive services for a large operation, but in its minimal form is easy for a small (35-45 seat) restaurant to use without dedicating a person to managing it. > > **Inconvénients**: The mobile app could be great, but isn't. There are three ways to interact: PC Web, Mobile Web, and Mobile App (Android in my case). They all have slightly different functionality, for no good reason. - Example 1: The mobile app lets you see previous times a patron came in; mobile Web and PC Web only tell you the number, not the dates. But the mobile app doesn't give you control over scheduling and such. So you find yourself flipping among multiple devices to get your job done. - Example 2: Mobile Web and mobile app require constant re-login. PC does not. - Example 3: PC works reliably to see reservations, but after a period of inactivity, stops allowing interaction (such as setting a guest to "Seated"). A browser refresh is required. Exasperating\! > > Table reservation management is the basic goal, and attracting new patrons is also right up there. On the latter, OT is only fair. They used to be better about bringing in new people, but seem to have changed their algorithm. But it's not as bad as the money grubbers at Yelp who go out of their way to prevent people from seeing your restaurant name unless you pay them absurd amounts. ----- ### "Open Table is OK" — 3.0/5 > **Marnie** | *5 septembre 2024* | Design | Taux de recommandation : 5.0/10 > > **Avantages**: I like that it's pretty easy to use however it's crashed on me a couple times while using > > **Inconvénients**: It crashes and I've had situations where I couldn't cancel something and go penalized for it. ----- ### "Open Table Review" — 5.0/5 > **Jackie** | *7 mai 2025* | Restaurants | Taux de recommandation : 9.0/10 > > **Avantages**: Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy\! > > **Inconvénients**: Initially hard to set up with venue space, but their customer service was great in helping\! ----- ### "OpenTable Makes Dinner Plans Easier" — 4.0/5 > **Katie** | *1 novembre 2024* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: My favorite thing about OpenTable is that you can make reservations directly through the app, and you get email reminders up to the date of the reservation. It helps keep your guests aligned with the date and time\! > > **Inconvénients**: I feel like not all restaurants are on OpenTable\! I wish they would broaden their reach so that the majority of the restaurants around us could participate in it. > > OpenTable has helped my family and friends make lunch and dinner plans on the go\! It helps us all get ideas of great local restaurants, and then choose a date and time to meet, without having to wait in long lines outside. ----- Page : 1/54\ Suivant: [Page suivante](https://www.getapp.fr/software/2044651/opentable-for-restaurants?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2044651/opentable-for-restaurants) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées