Avis clients sur HubSpot Marketing Hub

Facilite d'emploi et richesse des fonctionnalite. c'est un outil cle pour l'acquisition.

trop cher et le support est cher
de plus la politique de renouvellement est peu lisible et leur equipe qui gere les contrat manque de souplesse.

HubSpot est très efficace notamment pour la création de formulaire en ligne et l’utilisation du chat en ligne. C’est un outil très important pour mon business pour ne pas perdre contact avec mes clients potentiels.

Malheureusement je trouve l’interface compliqué a gérer et a comprendre. Ce n’est pas forcement instinctif et facile à configurer notamment pour le chat. Je pense qu’il y a encore quelques progrès à réaliser la dessus.

il est rapide d'utilisation et facilite l'envoie des émails

la facilité a automatiser l'envoie des mails et le faite de gagner en temps

La facilité d'utilisation de ce produit est complètement bonne

Oui, la gratuité devrait un peu s'élargir

Robust features, easy to use for advanced and first time users.

I’ve worked at multiple companies that I consider “low volume B2b companies” that need more features, but don’t have huge lists or outbound emails to justify the top tier levels and cost.

Setup is easy, support is there if and when you need it and the system just does the job. We use it as a CRM and sale automation platform and it has performed better and more efficiently than others we've used over the last 2 decades in business.

I would like to ability to make greater changes to the platform display so it outlines the exact customer / company information needed at a particular time.

At first, I didn't know much about marketing so it gave me great insights and information about what I wanted to know overall. I thought that some of the emails and tips given were great early on.

It became repetitive quickly. I feel like I was getting the same type of information for the time and money that I invested. I wasn't particularly impressed by the content and it simply didn't fit what I was looking for.

The thing I like best about HubSpot is that it makes marketing easy and effective. From the get-go, HubSpot has made marketing easy and effective for our team. Since we are an agency, we need to be able to quickly adapt and change strategies on the fly. HubSpot's software is constantly evolving and updating which enables us to do just that.

If you're looking for a marketing solution that will make your life easy, I highly recommend HubSpot!

The thing I liked least about HubSpot was the pricing. It was a little more expensive than some of the other options out there. However, the quality and features of HubSpot were well worth the price.

Although it's a little hard to figure out what you are doing if you haven't every used a software like this, Hubspot makes it easy with free courses to help you learn it. It really is an all in one hub that everyone has access to so we all know what page we are on!

Having no experience with this software, it was rough figuring it out but it didn't take me long to get it going. Plus I am always learning new things in it.

The platform is easy to use and configure. We've run multiple email marketing campaigns from it and the analytics feedback is great. You can easily see how many times individual emails have ben opened and passed around.

The thing that really didn't sit well with us was that you are constantly pushed up the payment tiers. Everything is an extra. You also need to watch the small print, whilst we thought we are on a monthly rolling contract it turned out we had unintentionally signed up for a 12 month one for which there is no way out. We've disabled renewal and will be leaving the platform.

I loved everything, from their email editor to their form editor
Like that the workflows for email marketing deployment are easy to set
The winner for me is the Marketing Automation + CRM integration.

There is no lead grading or lead scoring fields like in Pardot.
The Landing page editor is amazing but can be a headache to use. They should improve that UX.
Too expensive. Great for growing businesses but not suitable for startups.

very well integrated product, lots of integration with other solutions out of the box. Website functionality and social posting and tracking are brilliant. Could not see us running the business without Hubspot

We started using Hubspot with HubSpot for startups each year the pricing is going up, we need to use it fully as a small business to get the value. If you do that then it is really good. the hubspot for startup programme is brilliant to get you going.

Hubspot saved me a lot of time in sales and marketing work. It reminds me of the fresh leads, followups, meetings, tasks, calls etc on time and helps me close more deals. Helped me a lot in increasing the efficiency of my sales work and automating it.

The tool is not very user friendly. It takes good time to learn and deploy it but once you learn about the user interface, it's a worth it tool to implement in your organization.

It's free, and it's very good, great interface. On your path to a more sophisticated solution. You can manage your contacts and deals with ease.

The moment you need some advanced features the free version becomes limited, which is fair enough in any case. For instance marketing automation, it'd be great if it came for free as well :)

-Perfect platform for creating and managing all your marketing campaigns.
-Offers great integration with other platforms.
-Offers great UX/UI, with plenty of free training available at Hubspot academy
-Easy to manage leads, segment your audiences
-Easy to create landing pages, workflows for marketing automation, and emails
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-The feature for managing social media is not the best, does good scheduling but could be improved
-The pricing is too much, as you move forward to the next tier - it is very expensive
-Reporting is confusing, there are limits on reports and dashboards and they are very basic

HubSpot is extremely easy to use, especially for non-marketing professionals. It's an extremely intuitive service that offers virtually everything that a businesses needs for inbound and outbound marketing. We have never had any issues using it for everything for database management to email campaigns to social listings. I highly recommend HubSpot for everyone who needs a CRM for their small to medium sized business.

My greatest point of criticism is that I wish HubSpot were more seamlessly integrated with our DMS and website to make it more friendly to the automotive industry. It would be phenomenal to be able to integrate it with features to make it more usable internally; however, I do understand that Hubspot is a marketing hub and not necessarily the perfect use-case for automotive when it comes to both sales *and* service. I do have a little bit of trouble with uploading a large database and tracking communication with each of those individuals. While HubSpot is excellent for mass emails, sometimes it does lack slightly with sending specific emails to individuals.

Although HubSpot looks like a very overwhelming platform, the customization is really simple and easy, having this as an aid for marketing workflow automation. With this platform it hasn't helped to keep a focus on managing new content either via email or social media, it's also very good at creating quick forms. HubSpot allows us to track, analyze and apply improvements, optimizing our responsibility to our customers and prospects because we have the content to do good marketing. I like that it's an all-in-one tool where you can find email tracking, social media, and even ads, without having to go to individual platforms to do the job.

There is a problem when it comes to having an integration with SalesForce and this method is important as it would be nice to have the ability to view customers and prospects without going directly into SalesForge since everything should be within the HubSpot platform. This is a minor and superficial problem but I feel that it is inconvenient for me, but there are times when the user experience is complicated when HubSpot makes an update changing things that were well placed and / or the appearance is changed such as the font or the text, this gets confusing and frustrating because if something works it shouldn't be touched. With the metrics I have problems since in some areas within the platform it is not possible to select to open a specific metric in more detail but I have to go to a new tab to be able to see the data in more detail. Lack of robustness within reporting.

1. Easy to use
2. The UX/UI are superb
3. Plenty of documentation and training available to start learning
4. Easy to create landing pages and emails with drag and drop tool
5. Easy to manage and create workflows for marketing automation (lead nurturing and generation campaigns)
6. Great for tracking activities of the users (Segment them based on lead scoring model)
7. Great lead scoring model (Helps in managing all users based on their activities)

1. It is very expensive, and everything comes with a cost
2. The CS team is not the best
3. Limited email templates

1. Creating landing pages and emails is very easy with drag and drop feature
2. Managing and creating workflows for marketing automation is very easy and straightforward
3. Plenty of online resources available for training and great Hubspot academy certifications
4. UX is simply extraordinary
5. Great for managing all the posts for socials and scheduling them
6. Managing all your leads is very easy and useful
7. Lead scoring is one of the best in the market (Help you manage all the leads)
8. Great for creating forms and pop-ups for websites and very easy to manage them
9. Excellent platform for demand generation and lead nurturing campaigns
10. Gives you a great way to personalize your messaging on landing pages and emails easily

1. Customer support is not amazing - they are average
2. It is very expensive
3. Not the best platform for ABM campaigns
4. The account managers from HubSpot are of no use (They don't understand your problem)
5. Less flexibility in customizing and managing your themes for emails and landing pages (Or needs technical knowledge to manage them)

I like it because it is a CRM that helps me automate marketing, sales, and service processes, the goal of HubSpot marketing hub is to help marketers develop inbound marketing strategies. HubSpot allows me to control my marketing and sales actions in the same place, allowing me to have a global vision of all my potential clients: their name, their phone number, their address, the company, which are the business opportunities they are managing, etc. I can also associate this platform with social networks, Facebook, Instagram, Twitter and LinkedIn and with our website, to open an account I can fill out the form or I can open it automatically with a Google account.

Something that I don’t like about HubSpot in general is the support team, they give very generic answers that on many occasions does not solve my problems and this is time consuming, they should train the support team more.

What I like most about the software is it's ease of use, it's extensibility, and the robust network of developers and consultants that specialize on the platform. HubSpot has done an excellent job of cultivating a community of users and engineers to service the software, which makes finding the right talent for the platform super easy. Implementation is a breeze and daily use is painless once you're up to speed.

what I like least about the software is how it's user permissions are structured. They are extremely rigid and don't allow for granular access control. Also, when you block someone from having access to a specific section of the site, you would think they wouldn't see that section in their nav bar, or at least see anything when they click on it, right? Wrong. Blocking someone's access to a feature doesn't block them from seeing the objects they're being blocked from, they just can't interact with it. This is not a tool to share with the overarching team as anyone can access many parts of the platform even when they shouldn't have access. It's extremely fustrating.

The HubSpot Marketing Hub is very easy to use and very enjoyable, and provides many features for companies of all sizes, especially in the areas of marketing and sales, to increase their ability to follow up and organize their affairs. I love the connectivity features that the HubSpot Marketing Hub offers because it allows you to add a company's mobile phones and computers and enables you to track their activity and see how much interaction they're getting. Everything is connected to web hosting and support, and have an integrated CRM with sales center that there are no problems with integrations and integration with the rest of the applications we use. I also like how you can create dashboards that can record and monitor the working hours and vacations of the employees. It's nice to be able to connect with co-workers via the Groups panel on the home page, and I really enjoy the ease with which the HubSpot Marketing Hub allows me to interact with my team and collaborate in real time, as well as the ease with which I can send an individual message to a specific person and get an instant reply. him at the same time. The administrator keeps a note when checking in and when completing tasks. The fact that it is low cost and allows an unlimited number of users and tools is one of the things that I appreciate very much.

In fact, there are not many annoying things in the HubSpot Marketing Hub, but it depends on the work team receiving the appropriate training, as each department of the company has its privacy, and this privacy must be taken into account when conducting training, in order to achieve the maximum benefit.

The combination of content creation and marketing automation tools helps manage both the website SEO and email marketing components of our marketing plan.

Getting access to some variables for use in email template creation could be a little easier. The editor is super easy and powerful but accessing variables of our HubSpot users isn't available. (e.g. a sales rep's phone number). I also don't like that the administrator can't update their users' email signatures.

Hubspot is such and easy tool for marketers to utilize right out of the box without having to leverage the IT team or a group of developers unless you want to. If you are a small business, you get a robust solution right out of the box and can start deploying campaigns, emails, list management and more the day you start.

While there are many integrations the biggest thing missing is the integration with accounting solutions is the biggest short coming. Many small businesses could absolutely benefit from easy integrations for smaller cloud based accounting solutions like Wave App and more.

Hubspot does a lot of useful things for a marketer and makes automation easy. You don't need to have deep coding intelligence or skills to manage marketing for a client or business. The email marketing tools alone are some of the best I've used. There are other features in place that just make the application more useful than others. Hubspot is typically easy to use and makes my job easier - not harder.

Hubspot has gone down a handful of times, or encountered issues where some aspects could have been affected on the customer or site owner's ends. Usually these were fixed quickly and not a big issue. Something I really don't like is the user interface for creating landing pages or web pages seems obtuse. No matter how many times I go back and learn it, I feel like there are better ways to get to the drag and drop editor, or that there could be better ways to edit the content of pages. The Hubble language and interface when it comes to editing Hubspot's page modules is intimidating and unpleasant to use. By contrast, the drag-and-drop editor is fine. Customer Personas exist in the property settings for some reason. For every brilliant addition to Hubspot's toolset, there is a goofy decision behind how things work or how users are expected to use the software. I feel intuitive design isn't always behind these decisions, but am hopeful things will improve in the future.