New Relic

4,5 (181)
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Tests de performance et surveillance

Note globale

4,5 /5
(181)
Rapport qualité-prix
4,0/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

92%
des utilisateurs recommandent cette application
Classer par

181 avis

Ibrahima Sory
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Il est vivement recommandé d'avoir utilisé

Publié le 07/06/2023

Ya pas de problème !

Ya pas de problème !

Avantages

Le produit est très facile à utiliser,son efficacité !

Inconvénients

L'intégration avec vos processus de métier existant !

Daniel Mario
Daniel Mario
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good enough monitoring

Publié le 05/12/2018

Overall positive, but it could be improved with better and more intuitive configuration and more...

Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.

Avantages

I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.

Inconvénients

The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.

Dilraj
Dilraj
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

System analytics made easy!

Publié le 20/07/2019

Overall experience was really good with us identifying the system bottlenecks using New Relic and...

Overall experience was really good with us identifying the system bottlenecks using New Relic and then optimizing those and checking their improved performance in New Relic again.

Avantages

New Relic can be used to monitor system performance by integrating it with your system, written in any programming language, so that New Relic can gather variety of system metrics available. The APIs being used in the system can be profiled using New Relic or be it the queries happening on the system database. This analysis can later help in optimising the system performance by making sure all these slow api hits or db queries are working efficiently.

Inconvénients

User interface of New Relic can be enhanced and made more user friendly for new users so that they can start their system analysis straightaway without having to get familiar with the UI first.

Jonathan
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Too many changes, too much reliance on community support

Publié le 22/07/2022

I really want to like this software, but find that they are constantly giving me reasons for...

I really want to like this software, but find that they are constantly giving me reasons for concern. It may do well at feature we don't use, but is cumbersome and constantly changing.

Avantages

New Relic is easy to implement and has an active community.

Inconvénients

They are constantly changing the way the software works, deprecating features for improved features. Which is good but requires constant changes. Their documentation is often out of date because of these changed. I once found an error in their documentation as part of a support case and they asked me to update their documentation. Support is slow and not the most helpful.

Josh
Josh
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

New Relic is a great way to keep track of website performance

Publié le 07/07/2022

It's been really helpful using New Relic to monitor our websites and servers.

It's been really helpful using New Relic to monitor our websites and servers.

Avantages

Front and back-end monitoring. Customizable dashboard and alerts.

Inconvénients

Some JS overhead when in use. Can be tricky to focus in on different parts of the site.

Darshan
Darshan
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

One stop solution for all your APM need

Publié le 06/12/2019

I been working with New Relic for quite a while now i am not able to find any replacement for it...

I been working with New Relic for quite a while now i am not able to find any replacement for it till now

Avantages

Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it

Inconvénients

New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license

Max
Max
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Know the issue before your customer

Publié le 12/03/2019

Together with Zabbix, New Relic enables us to detect and fix issues on our production servers...

Together with Zabbix, New Relic enables us to detect and fix issues on our production servers faster.
Insightful reports help to analyze the efficiency of our updates: we can see whether the update fixed the performance issue it was supposed to or not, and perform analysis of our codebase in long retrospect.

Avantages

- Integration with our technology stack helps us to set up monitoring for most critical issues in our software;
- Integration with Zabbix allows to push errors to our OPS team communication channels and fix issues before customers have to notice and report the issue to support.

Inconvénients

Nothing in particular, New Relic does a great job of monitoring KPIs for our SaaS app.

Burak
Burak
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A great monitoring tool

Publié le 08/07/2022

We are using New Relic in our services to track errors, bugs and to monitor the overall APIs....

We are using New Relic in our services to track errors, bugs and to monitor the overall APIs. Thanks to New Relic, we can find issues before its late, optimize our queries, slow endpoints and etc... Usage of New Relic One is really diverse in terms of an application and in my opinion it is essential.

Avantages

Integration with the services is really easy. You can integrate New Relic to your application written in almost any language for monitoring it.

Inconvénients

The user interface is not that simple and understanding. Thus, full utilization of New Relic One is not that easy for administrators and developers. It has a steep learning curve.

Ivan
Ivan
Note globale
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Love New Relic, but it's expensive

Publié le 12/12/2017

Helped us isolate code that was freezing the server in odd scenarios.

Helped us isolate code that was freezing the server in odd scenarios.

Avantages

New Relic lets you isolate errors in your software. It does deep dives and tells you what takes a long time which can indicate if it's freezing the site. It will isolate different types of problems from Ruby to javascript. It has been a life saver when code has caused problems

Inconvénients

It's expensive for the price. I mean if your team scoured this data constantly to improve things, then it may be worth it and/or negligable. But we use it when we have a problem, which doesn't come up that often. Last I checked you had to pay more for more history and that gets expensive. so if you use it twice a year to isolate a problem, then paying year round is expensive...especially compared to other services like honeybager

Chaitanya
Chaitanya
Note globale
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Great product for monitoring your services and infrastructure.

Publié le 01/08/2018

Avantages

Amaizing insights. And the ability to drill down to the metrics when you are in a crisis is really helpful. UI is decent. Ease of plugin development

Inconvénients

Cost. Cost. Cost.
There are products out there will get the job done with much leasser price. Also the client side agent is. definately a bit resource intensive

Lavish
Lavish
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

A very good tool to keep an eye over your app health.

Publié le 27/01/2019

Avantages

It is one of the best tools to check the performance of your app. It can help you in checking the performance of different API's or can even tell that which API is making your system slower and you immediately need to optimize that. It also helps in finding out which front-end page is making your app slow by detecting the load time of that page.

Inconvénients

Bar charts are confusion as no proper definition is given for them.

Tarang
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pros & Cons of New Relic

Publié le 21/02/2023

Avantages

1. It has a great interface to debug server-side performance issues.2. Since it runs on your server you get accurate real-user page load times.3. It provides the ability to write custom queries also.4. It also provides the ability to customize monitoring parameters.5. It has a fine stacktrace which highlights the faulty code line by line.

Inconvénients

New Relic has some shortfalls:1. Its Python agent has many memory leaks which lead to resource hogging.2. It has very limited support for the Tornado web framework.3. New Relic works best if your app has some kind of web API, otherwise, it's not much of a use.4. Its interface is a bit tricky, so goodbye ease of use.5. It can be sometimes difficult to get your threshold limits correctly.

Mahipal Singh
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

New Relic One Review

Publié le 12/07/2022

With the help of the Real-Time Monitoring feature, we keep our business application online.

With the help of the Real-Time Monitoring feature, we keep our business application online.

Avantages

Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online.
Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable.

Inconvénients

As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic.

Stanislav
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The right APM tool that can save your day

Publié le 16/09/2021

Avantages

- easy to install and use;
- great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;
- nicely done alerts system;
- ability to create your own dashboards;
- team is improving UX on a regular basis;
- community support;

Inconvénients

- expensive;
- has some minor bugs on the UI, sometimes pages seem to be unresponsive;
- learning curve could be high for not experienced developers;

Alternatives envisagées 

Datadog
Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Awesome, well rounded real-time monitoring suite

Publié le 26/03/2019

Avantages

This software package does it all! I'm mostly using APM, insights and infrastructure functionality. APM is standard APM, works great. Insights are really interesting - you can figure out some weird issues much easier when you have access to a lot of data - and easy way to process/query it. Infrastructure functionality is great for keeping track of all of your servers.

Inconvénients

Not much. There are two views for errors in APM (old and new one). Sometimes it's a pain to switch between those - hopefully they will get merged soon.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great software monitoring

Publié le 02/08/2019

Overall new relic has been a very handy monitoring tool, we have it on all the time to keep an eye...

Overall new relic has been a very handy monitoring tool, we have it on all the time to keep an eye on the servers and the alerts are very helpful as well.

Avantages

Once set up new relic is easy to log into from anywhere and monitor your various systems, keeping an eye on load times, errors and server health.

Inconvénients

The error logging could sometimes be a bit better with a complicated app, but generally the errors are helpful in at least pointing us in the right direction.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great tool - big learning curve

Publié le 18/04/2019

Avantages

New Relic has given our company great insight into the health of our services. We have been able to be more proactive in finding issues and resolving them before our client's notice

Inconvénients

As a user, it is a bit tough to learn and understand. Extensive complex features make it really tough to learn and understand everything. I pretty much only have an understanding of the graphs i need to know

Srikanth
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

A promising product being hampered by frequent bugs and issues

Publié le 30/07/2020

Its a very promising product, but the recent issues and the frequency of those issues have ruined...

Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience. There are more false alerts than the actual alerts and the team is looking for alternate options now.

Avantages

We can have a centralized monitoring of all the apps and hosts.
Ability to develop custom alerts using NRQL.
Helps to identify potential bottlenecks and peaks in the performance.

Inconvénients

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.
Lack of default dashboard/UI to see the overall status for a group of apps/ team.
No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Profile your app in production

Publié le 07/05/2019

Avantages

NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance.

Inconvénients

Too pricey for small teams and startups.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best Devops Tool

Publié le 03/04/2022

Avantages

Best Incident Management, regular enhancement in optimizing of tools and good server monitoring facility.

Inconvénients

Higher cost, log management is not efficient and less user friendly.

kalaiselvan
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

New Relic Review

Publié le 31/10/2019

Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Overall, it is a good monitoring system to identify the bottle necks on the systems effectively.

Avantages

New Relic can be used to monitor system performance effectively in the enterprise systems.

It gives better visibility on number of API Hits with Success and Failure Counts.

It helps to have the centralized monitoring systems for all the servers, processors and API's.

we can set up a prompt alert for the SLA failure on the performance of any API's or Processors.

Data visualization on the success and error rate shows the clear picture on the performance.

Inconvénients

Licensing is too expensive.

Some time page hangs up and we need to reload the page.

It focus only on the software's. would like to have hardware performance monitoring.

Michael
Michael
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

New Relic for Monitoring

Publié le 17/01/2019

Avantages

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

Inconvénients

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

Arpit
Arpit
Note globale
  • Secteur d'activité : Logiciels
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Powerful application monitoring tool

Publié le 13/03/2018

I have used this application to track my application status on production. It gives us a deep...

I have used this application to track my application status on production. It gives us a deep insight as to what is happening around with the application.

Avantages

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production.
You can deep dive in to the sluggish SQL queries and find out the culprit.
You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers.
It is very powerful and helps you in keeping the application in production up and running smoothly.

Inconvénients

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.

Jeffrey
Note globale
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing server and app reporting tools

Publié le 22/05/2018

Completely satisfied with this toolset.

Completely satisfied with this toolset.

Avantages

Instant alerts on server issues. Performance testing may be performed with analysis of every service running on the environments. System uptime is being reported on daily with the toolset being most easy to use without slowing down performance. Training provided by new relic team was amazing, from our testers to engineers, everyone benefitted from understanding how to use the tool. We are currently running it on our UAT and Prod servers and the information gained has allowed an increase in performance via optimizations and a decrease in debugging.

Inconvénients

Not many cons that i can mention. The tool has been a rather good addition to our tech stack. A strong machine is needed which can be costly if the server will be sitting in the cloud.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Terrible business practises

Publié le 23/10/2019

Avantages

Nothing, we found the software useless and we want to cancel but can't.

Inconvénients

We were bombarded with sales calls and signed up to a plan.
The plan has auto-renewed each year without our consent.
We now want to cancel the plan and they are asking us to pay leave them.
The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Their priority is to make as much money as possible and don't care about the customer.