Avis clients sur GoAudits

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141 avis

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Venners Compliance is powered by Go Audits
Publié le 21/03/2022
Avantages
Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.
The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.
We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.
Inconvénients
There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.
Réponse de GoAudits
Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Regional Director perspective
Publié le 12/07/2024
Overall experience is that it is very simple and organized. The ability for us to make on the fly...
Overall experience is that it is very simple and organized. The ability for us to make on the fly edits to audits and change the format and linear outlines make it a great tool.
Avantages
This is a great tool and can be used very easily on my phone and on my I pad. I can even transition from an existing audit from one tool to the next. The ease of editing the audits is great. The new update made the interface very simple.
Inconvénients
Would like to be able to add more photo's in the audits.
Réponse de GoAudits
Hi Rick. Happy to hear that you're finding GoAudits simple and organized, and that you appreciate the ease of editing audits, especially with the new update. We’ve noted your suggestion about adding more photos, and we’ll keep it in mind for a future update. Thanks for sharing your thoughts!
- Secteur d'activité : Bureau exécutif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Go Audit Checklist
Publié le 15/02/2023
The more in-depth you have to be with details, the more the app seems to struggle.
The more in-depth you have to be with details, the more the app seems to struggle.
Avantages
Management can easily delete/ update any questions.
Inconvénients
The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.
Réponse de GoAudits
Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very please with GoAudit
Publié le 16/10/2024
User-friendly, efficient audit tool, great support
User-friendly, efficient audit tool, great support
Avantages
I have used GoAudit for some time now. Its Easy to understand and easy to use
Inconvénients
Will be good if you can use AI to help write summary of audits after completing each audit, rather than having to to do it manually.
Réponse de GoAudits
We’re happy to hear that you find GoAudit user-friendly and efficient. We appreciate your suggestion about using AI for audit summaries and will definitely forward it to our development team. Thank you for the review!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
GoAudit Review
Publié le 05/09/2024
GoAudit, has been a brilliant experience so far, the tool executes as it is intended to, with...
GoAudit, has been a brilliant experience so far, the tool executes as it is intended to, with minimal to no faults. 100% would recommend any business entities to use the platform to transform their auditing structure to gain quick sight from the results of the audits
Avantages
The ability to transform and replicate our audits entirely in a digital space, without limiting the user in capturing the essence of the audit. The quick and automatic insights the application provides is a major key in reducing the time spent auditing, which has helped the team a lot.
Inconvénients
No cons so far, the Go Audit team resolves any issue that may arise in short succession.
Réponse de GoAudits
Thank you for the fantastic review! We're thrilled to hear that GoAudits has helped transform your audits into a seamless digital experience, saving time and providing valuable insights. We appreciate your recommendation and are glad to know our team has been quick to resolve any issues.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
IT Manager
Publié le 14/08/2024
Working with Goaudits has been great the support team have always been a great help with any...
Working with Goaudits has been great the support team have always been a great help with any problems.
Avantages
I love the support that we receive from the Goaudit
Inconvénients
. Support is excellent and very customer focused.
Réponse de GoAudits
Hi Bora. Our team is delighted to hear that working with GoAudits has been a pleasant experience for you. With our customer-centric support team, we strive to provide effective and reliable service, and we’re glad you’ve found it valuable.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Must Have Performance Standards Auditing Tool
Publié le 25/09/2024
GoAudits is a powerful and flexible tool for businesses conducting regular audits and inspections,...
GoAudits is a powerful and flexible tool for businesses conducting regular audits and inspections, but the cost might be a concern for certain organizations.
Avantages
GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use efficiently. Minimal training is required for most users. The app generates detailed reports instantly after completing an audit, saving time on manual paperwork. Reports can be customized and shared in various formats, such as PDF and Excel.
Inconvénients
The pricing can be considered high for smaller businesses or teams with tight budgets. Some users feel that additional features should be included in lower-priced tiers.
Réponse de GoAudits
Thank you for the review, Rizan! We’re glad to hear that you find GoAudits easy to use, with a clean interface and efficient reporting. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings. Thanks for recommending GoAudits!
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Quality manager
Publié le 14/08/2024
My overall experience is good. Excellent support from the manager [sensitive content hidden] to the...
My overall experience is good. Excellent support from the manager [sensitive content hidden] to the system support from [sensitive content hidden].
Avantages
Speeding up the audit process. The working environment of the application and the system is clear for me as a user.
Inconvénients
It is not possible to send all found non-conformities in one message after creating an audit.
Réponse de GoAudits
Hi Pavel. It's great to hear that the GoAudits app speeds up your audit process and you find the software easy to use. Our team is also pleased to know that you’re receiving excellent support. Thanks for your review and feedback.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Top Notch software
Publié le 30/07/2024
Avantages
Ease of use and mobilty to do audits on the go or saved and load later.
Inconvénients
Not much to dislike. Everything you need is customizable.
Réponse de GoAudits
Thanks for the 5-star review, Jaime! We're glad that you found GoAudits to be top-notch auditing software that is user-friendly and perfect for on-the-go audits.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Experience
Publié le 05/08/2024
My experience with the Team and [sensitive content hidden] has been excellent, everyone is so...
My experience with the Team and [sensitive content hidden] has been excellent, everyone is so helpful and I am enjoying working together to develop new areas of Auditing.
Avantages
The platform is very easy to use and has many features that work well for me in my health care area.
Inconvénients
At the moment I have had no negative experience with GoSudits.
Réponse de GoAudits
Thank you for sharing your experience! We're pleased to hear that the GoAudits app's features have been an excellent fit for your healthcare needs and that working with our team has been enjoyable for you. We look forward to continuing our collaboration as you develop new auditing areas.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
So far so good!
Publié le 18/04/2023
Pretty good so far. Time will tell!
Pretty good so far. Time will tell!
Avantages
I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.
Inconvénients
We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.
Réponse de GoAudits
Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance.
We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience.
- Secteur d'activité : Pêche
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Go Audits - Great Tools for Compliance
Publié le 05/01/2024
very positive, other departments within our company are going to follow on and use the tool after...
very positive, other departments within our company are going to follow on and use the tool after our success with it
Avantages
Ease of start up and use from a team with no experience in this sort of tool.
Inconvénients
Go Audits is very easy to use and follow and the support behind the scenes is amazing
Réponse de GoAudits
Thank you for the review, Marshall! We appreciate your positive words and are thrilled that the GoAudits app provided you with a seamless and efficient experience that exceeded your expectations.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Go Audits
Publié le 14/08/2024
Great experience so far. Great support from team.
Great experience so far. Great support from team.
Avantages
It is very easy to use, I have had some great experience so far and lots of support
Inconvénients
No cons at the the moment. Everything has been great so far
Réponse de GoAudits
Hi Rosie, thank you for the 5-star review! We're glad to hear that you're finding GoAudits easy to use and that our support team has been helpful.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Will use forever!
Publié le 07/08/2024
Fantastic. I will be using GoAudits in each one of my communities
Fantastic. I will be using GoAudits in each one of my communities
Avantages
Customer service is great. The ability to customize audits is incredible.
Inconvénients
N/a. I can't think of something I dislike about the program. It works great.
Réponse de GoAudits
Thank you for the positive review, Brandon! We’re glad you enjoy our customer service and GoAudits' customization features. It’s great to know you’re planning to use GoAudits across all your communities. Thanks for your support!
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Quality
Publié le 12/10/2023
I have had a great time talking with the customer service representative(s), [sensitive content...
I have had a great time talking with the customer service representative(s), [sensitive content hidden], to learn more about the platform's features. The form builder automatically adjusts when you want to edit, delete or rearrange the list of questions. I can archive and unarchive the audits as needed.
Avantages
GoAudits has a vast amount of capability compared to their competitors. The platform is user friendly and versatile. IOS and Android compatible.
Inconvénients
I do not have anything negative to say. There is a lot to learn in this platform and takes time to understand.
Réponse de GoAudits
Thank you for the 5-star review, Angie. We're glad to hear your feedback, especially since you have experience with a wide range of inspection apps. Indeed, the GoAudits app (iOS & Android) is user-friendly, and the form builder allows you to easily edit, delete, or rearrange the list of questions. Many of our customers find the achieved audits feature to be helpful.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review for Go Audits
Publié le 19/01/2024
Exceptional! We are really looking forward to long-term collaboration!
Exceptional! We are really looking forward to long-term collaboration!
Avantages
1. The new application is really fast and loved the upgrade
2. Easy to use (After the induction to the app, after a few times, it is great to use.)
3. [sensitive content hidden] is supper!
4. [sensitive content hidden], our customer success manager, is top!
5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service.
Inconvénients
1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.
Réponse de GoAudits
Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great app to navigate through different functionalities for users
Publié le 23/01/2024
Avantages
The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.
Inconvénients
There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.
Réponse de GoAudits
Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Go audit
Publié le 11/10/2023
We made with [sensitive content hidden]
our new grids for our F&B teams.
We made with [sensitive content hidden]
our new grids for our F&B teams.
Avantages
The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees.
Inconvénients
We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams.
Réponse de GoAudits
Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Customer Friendly Support Team
Publié le 24/03/2024
Avantages
Its ease your way of doing audit . training the team is easy.
Inconvénients
Nothing. you can find everything. it works even without Wi-Fi or mobile data during audit. while synchronization time only it needs network. no loss of Datas
Réponse de GoAudits
Thank you for your feedback! We're glad that the GoAudits app has made your audits easier and that you appreciate our customer support and the app's offline functionality.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Helpful & Streamlined
Publié le 23/02/2024
Avantages
Amazing/ Simple/Well-Structured/Multiple Options.
Inconvénients
I have one concern with linking it up with an email.
Réponse de GoAudits
Hello Altamash. It's great to hear that you find GoAudits helpful and easy to use and that you like its simplicity, well-organized interface, and multiple features. Please get in touch with our team if you have further questions or need assistance at support@goaudits.com. We'd be more than happy to help you.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Useful inspection platform for quality management
Publié le 15/10/2023
Avantages
The App is very user friendly and easy to follow an inspection. The checklists are well structured and all the data collected is accessible trough the platform and can be easily exported in excel.
Inconvénients
Currently I cannot think of any cons for the platform.
Réponse de GoAudits
Hi, Maya. Our team is happy to hear you found the GoAudits app user-friendly, the checklist structure helpful, and the data collection process easy. Thank you for your review!
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simple to use product with great support
Publié le 05/04/2024
Avantages
GoAudits is very easy to use, generates detailed and visual reports, including follow up actions, in a format that is easily shared. Support is fantastic, helping to create checklists.
Inconvénients
I found it difficult to create checklists by myself
Réponse de GoAudits
Thank you for the positive review, David. Glad to hear our team was proactive and assisted you with your inquiries. We're also happy that the GoAudits app was very easy to use and helped you streamline the auditing process.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent tool for the weekly inspections
Publié le 17/09/2023
Avantages
Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration
Inconvénients
There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app.
Réponse de GoAudits
Dear Eilleen, we thank you for taking the time to give us your feedback. Great to hear that you had a positive experience with the GoAudits inspection app! Regarding the login process, we will ask our support team to reach out and show you how to save login information in your device. Best wishes!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Right tool to perform inspection within a company
Publié le 18/08/2023
Overall I am satisfied with the product and I find it very useful.
Overall I am satisfied with the product and I find it very useful.
Avantages
Easy to use within the companySimple interface Accurate information is provided
Inconvénients
There were some small glitches, but the support team provides immediate assistance.
Réponse de GoAudits
Hi Desmond. Glad you found GoAudits to be the right tool to perform inspections and easy to use. Thank you for your review and feedback.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Know your company needs and understand the application of GoAudits
Publié le 19/07/2023
A good system checklist for supervisors to monitor and check on the operation and performance of...
A good system checklist for supervisors to monitor and check on the operation and performance of associate
Avantages
The picture upload makes it easy for users to identify the area of concern without writing any text.
Inconvénients
Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.
Réponse de GoAudits
Hi Annie. Thank you for your review and feedback. It's great to hear how helpful the pictures feature is to you and your team. Regarding the "importing" issue, thank you for bringing it to our attention. Our team is working on it. You can also contact us anytime and the team will gladly guide you through the process.