Avis clients sur Arena QMS
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79 avis
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Document Management at its top
Publié le 19/06/2023
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company...
Arena QMS, with its features and being cloud based, is a powerful tool to manage all the Company documents and allows streamlining the Documents and Change Control processes.
Avantages
The possible customization, the document storage and the approval process control.
Inconvénients
The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.
Réponse de Arena, a PTC Business
Thank you for taking the time to leave us a review! We're happy to hear Arena QMS has helped you streamline documents and change control processes. Thank you for sharing your feedback about the user interface. We'll make sure to account for this in future product enhancements.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
GOOD QMS with some issues to QAD
Publié le 05/12/2023
Avantages
All documentation in one platform, Sorting and searching made easy
Inconvénients
Work order and material sync up with other platforms is a problem and hassle to deal with
Réponse de Arena, a PTC Business
Hi Saikiran,
Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
User Friendly Bill Of Materials Control
Publié le 17/05/2021
Overall the software has been very useful to our company and the customer service has been...
Overall the software has been very useful to our company and the customer service has been outstanding. Arena gives the customers the ability to customize workflow and also listens to the voices of the customers when releasing new updates.
Avantages
ARENA is a very user friendly platform and easy to navigate. It has made it easy for our company to create, document, and maintain Bill of Materials and show visibility to those in our company, as well as third party suppliers/contract manufacturers.
Requests and Changes are easily created and implemented.
Inconvénients
The user interface itself looks a little outdated. Some of the integrations aren't exactly what was desired. Even with the Third party integrations, there is a good bit of backend, manual entry to be done.
Réponse de Arena, a PTC Business
Hi Bo,
Thank you for your review of Arena QMS. We appreciate your feedback. Glad to hear Arena has been helpful for your company and you're happy with our customer service. You noted in the cons section that UI is a little outdated. As you know we've been updating the UI with a fresh, clean look. We have a commitment to improving user experience.
-Alaine
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great one stop solution
Publié le 08/01/2024
Avantages
Easy to use, great system for document lifecycle and document management.
Inconvénients
Some documents tend to become buggy like formatting gets bad.
Réponse de Arena, a PTC Business
Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Arena QMS for the Win!
Publié le 23/06/2023
Arena has been a great tool for eliminating silos in product development. Everyone has access to...
Arena has been a great tool for eliminating silos in product development. Everyone has access to the same information, in the same location.
Avantages
The product is so easy to use. Even from the Admin side setting up and use Arena QMS is pretty easy
Inconvénients
Consistency across the Arena worlds for loading files and not being to add suppliers to product changes in bulk, but other than that, I can complain.
Réponse de Arena, a PTC Business
Hi Amy,
Thank you for taking the time to review Arena QMS! We're pleased to hear that our solution continues to eliminate silos and be easy to use for your company. We appreciate your feedback about file loading and adding suppliers in bulk and will remember this for future enhancements.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
DESIGNED FOR QUALITY MANAGEMENT
Publié le 26/12/2023
Avantages
Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.
Inconvénients
Could be more intuitive and user-friendly. Can get confusing and convoluted at times.
Réponse de Arena, a PTC Business
Hi Peter, thank you for leaving us a review! We're glad Arena QMS covers all the features you need for quality management.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Arena Users
Publié le 27/11/2023
I am very satisfied with the App on general as it is very easy to use and is able to provide the...
I am very satisfied with the App on general as it is very easy to use and is able to provide the information that i am required to use. I would highly recommend this to other company's as it is the easiest App i have ever used.
Avantages
The ease of use of this App makes finding a following directions very easy. I am able to find what i need easily with the use of the search button that allows me to be able to type in a description and find what I'm looking for.
Inconvénients
While using the software at times I am automatically logged out or the App will crash causing me to have to re login and either look for my last page or use some time waiting for it to log in.
Réponse de Arena, a PTC Business
Hi Daniel,
Thank you for taking the time to leave us a review. We're glad Arena QMS has been easy to use and appreciate your feedback about the app crashing. We will bring this up with our internal team.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Arena Review
Publié le 08/01/2024
Avantages
I like the personalization each company can incorporate into Arena to fit their own needs.
Inconvénients
The user interface could use improvements. It would be preferable for the search tool to be able to search all "worlds." There are some other actions that require lots of "clicks" as well and could be streamlined.
Réponse de Arena, a PTC Business
Hi Allie, thank you for reviewing Arena QMS! We're glad you're enjoying the customization it provides and appreciate your feedback about the interface.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Q.S Perspective
Publié le 21/12/2023
Avantages
We like the BOM management. When something in the BOM changes, it's easy to track.
Inconvénients
Document Management and Cost. It can be expensive
Réponse de Arena, a PTC Business
Hi Anita. thank you for reviewing Arena QMS. We appreciate your perspective on the cost and document management capabilities of Arena QMS and are glad you're enjoying the ease of BOM management it provides.
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Keegan review
Publié le 04/12/2023
I am pleased with my time on Arena. The system is fast enough when multitasking.
I am pleased with my time on Arena. The system is fast enough when multitasking.
Avantages
easy to use. relates items to other items making it easy to find
Inconvénients
Too many steps and approvals to do simple functions
Réponse de Arena, a PTC Business
Hi Keegan,
Thank you for taking the time to leave us a review. We appreciate your feedback regarding the steps and approvals and are happy that overall, Arena QMS has been easy to use.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Fully Customizable eQMS with great support and pricing
Publié le 18/05/2021
From start to finish, our Sales then Implementation Engineer, and customer Success Rep have been A+!
From start to finish, our Sales then Implementation Engineer, and customer Success Rep have been A+!
Avantages
The configurability and wide array of abilities is what drew us to Arena. The support was A+ from the start.
Inconvénients
The configuration period is lengthy if you aren't able to dedicate 100% of your time to it.
Alternatives envisagées
MasterControl Quality ExcellencePourquoi passer à Arena QMS
Cost Functionality Customer Service CustomizationRéponse de Arena, a PTC Business
Hello Melissa,
Thank you for giving our team an A+! We appreciate your feedback and are happy to hear about your positive experience.
- Secteur d'activité : Musique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
good software for PLM and Quality management
Publié le 02/01/2024
Avantages
Quality module is the most like function what i used. like the nonconforming material control connect with CAPA, and easily to update the layout.
Inconvénients
File no. and Document no. Item no. confused people.
Réponse de Arena, a PTC Business
Hi Jeffrey, thanks for reviewing Arena QMS. Thank you for your feedback on what was confusing in the solution. We're happy to hear you're enjoying the quality module and other features!
- Secteur d'activité : Semi-conducteurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
QMS review
Publié le 08/01/2024
Avantages
ease of use and features are easily accessible
Inconvénients
initial learning took some time to get used to and going thru the features
Réponse de Arena, a PTC Business
Hi Cedrix, thank you for taking the time to review Arena QMS. We're glad to hear you've found it easy to use and accessible.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Initial Assessment, need more experience with implementation to reassess system.
Publié le 16/06/2023
I am very impressed with Arena, it seems to be designed by people that understand Product Life...
I am very impressed with Arena, it seems to be designed by people that understand Product Life Cycle Management, Quality Systems, Regulatory compliance. It is more complete than most other modules that are part or ERP systems.
Avantages
Web Base but Need more time to test syst
Inconvénients
Need more time to test system...........
Réponse de Arena, a PTC Business
Hi Ezequiel,
Thank you for leaving us a review! We're happy to hear that you've had a positive experience with Arena so far. Please don't hesitate to reach out to your account team if you ever need assistance acquainting yourself with the software further.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Arena QMS Review by non-technical User
Publié le 07/07/2023
My customer is able to notify me of process changes and updates easily, and we are able to gather...
My customer is able to notify me of process changes and updates easily, and we are able to gather the necessary details and implement changes.
Avantages
Arena QMS is very user friendly for non-technical users. It is easy to locate items, changes and such with the powerful search tool provided. I enjoy the user interface.
Inconvénients
It seems like BOM searches time out and take a long time during busy times of day.
Réponse de Arena, a PTC Business
Hi Jessica,
Thank you for leaving us a review. We appreciate your input about the BOM search and will bring this to our team for review. We're also happy to hear it's been user friendly and hope it continues to help your organization find efficiencies.
- Secteur d'activité : Semi-conducteurs
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
I recommend Arena PLM since it is friendly user
Publié le 07/09/2023
I do not have any business problems with Arena. The benefit is huge since Arena helps us to manage...
I do not have any business problems with Arena. The benefit is huge since Arena helps us to manage our releases.
Avantages
It is very friendly user. You can help first time user or you can use Arena even you have not use it for 1 year.
Inconvénients
Integrate with other tools. IT department need to get involve during the integration of Arena with other tools like SAP.
Réponse de Arena, a PTC Business
Hi Nancy,
Thank you for leaving a review of Arena QMS! We're glad it's been user friendly and easy to use.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Arena User
Publié le 05/07/2023
Avantages
software is easy to use and has helped eliminate silos in product development
Inconvénients
I have no dislike working with Arena. All the features are defined nicely and easy to navigate
Réponse de Arena, a PTC Business
Hi Ali,
Thank you for taking the time to leave us a review! We're glad our software has helped eliminate silos for your organization and has been easy to navigate.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Seems to have all the Features I want
Publié le 18/12/2023
Avantages
Has all the features and tools I could think of wanting. Building up parts and BOMs seems logical and straightforward.
Inconvénients
The location of all of the tools and features is a little confusing.
Réponse de Arena, a PTC Business
Hi Todd, thank you for taking the time to review Arena QMS. We're glad it has all the tools and features you need.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Document Management and Quality System Control
Publié le 10/06/2021
My experience with Arena has been fantastic so far. They aim to please and are improving the...
My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.
Avantages
Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.
Inconvénients
We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.
Réponse de Arena, a PTC Business
Hello Holly,
Thank you for your 5-star review of Arena QMS. We appreciate your feedback. We're happy to hear you had such a positive experience implementing Arena QMS and that it's the first time you've "seen an eQMS work well together"!
Please reach out to your customer success coach at any time for support with reports.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
good tool
Publié le 03/06/2021
Avantages
I like training management, reminders, DCO, item creations
Inconvénients
It would be nice to be back to sign off trainings on files and ot only items. Examles, if I have 1 itema with 5 files in it, the training plan allowas to sign on the primary file only.
In addition would be nice to get the document number automatically printed on pdf, to avoid human error
Réponse de Arena, a PTC Business
Hello Claudia,
Thank you for your review of Arena QMS. We appreciate your positive feedback and also value your suggestions. Please reach out to your customer success coach to discuss your training management requests. They may be able to help address some of the items.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Reasonable QMS
Publié le 04/06/2021
Avantages
Keep tracking of BOMs and training records
Inconvénients
User experience and Graphic user interface can improve a great deal.
Réponse de Arena, a PTC Business
Javad,
Thank you for providing a review of Arena QMS. We are continuously improving the UI/UX to create the best experience for customers. I hope you have seen the improvements in the latest releases.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Arena Review
Publié le 08/06/2021
Avantages
The change control and lifecycle management is well implemented and makes version control very easy to process and review.
Inconvénients
Sourcing and costing is something that isn't easy to use. I would like to see version control and better API endpoints as retrieving, updating and using this data can be challenging.
- Secteur d'activité : Design
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Reliable Software
Publié le 26/05/2021
Avantages
The functions in the software make bill of material keeping consistent and reliable.
Inconvénients
The search engine and the need to manually click to show more per page gets annoying.
Réponse de Arena, a PTC Business
Andrew,
Thank you for sharing your thoughts about Arena QMS.We appreciate your input. Keep an eye out for continuous Search improvements.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Easy to Use software
Publié le 14/05/2021
Avantages
Very easy to use. Able to bookmark items which you require. Message triggers for approvals and reminders very handy.
Inconvénients
Reminders to tasks could be highlighted differently if they are urgent and need attending to. With so many assignments and tasks it is hard to keep track of them.
Réponse de Arena, a PTC Business
Hello Joss,
Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you find it very easy to use.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Arena QMS review
Publié le 28/05/2021
Easy to set up and maintain.
Easy to set up and maintain.
Avantages
Cover most of ISO requirements and connected different parts togeter.
Inconvénients
Not enough statistic. Analytics is a good tool, but not enough.
Réponse de Arena, a PTC Business
Eugene,
Thank you for taking the time to review Arena QMS. We appreciate your feedback. Please reach out to your customer success coach at any time to get best practices for Analytics. They may be able to help you get the additional information you are looking for.