Avis clients sur AWeber

AWeber

Outils de répondeur automatique et d'e-mail marketing

Note globale

4,4 /5
(292)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,2/5
Support client
4,5/5

89%
des utilisateurs recommandent cette application
Classer par

292 avis

Antoine
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

logiciel puissant

Publié le 20/11/2023

Avantages

aweber est un bon logiciel sur le plan numérique surtout dans la transition des fichiers pour la clientele

Inconvénients

bien que cet logiciel a plusieurs importances , elles présentent moins de conséquences

Utilisateur vérifié
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Mon avis sur AWeber

Publié le 24/10/2023

Avantages

Un meilleur logiciel et il est très facile à utiliser.

Inconvénients

AWeber est très bon et je n'ai pas de problème.

Chris
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

critique de l'application Aweber

Publié le 29/09/2022

Avantages

le logiciel vraiment des fonctionnalité énorme surtout celle spam qui empêche les emails embêtant de remplir la boite de messagerie vraiment efficace.

Inconvénients

mais il reste encore beaucoup lent malgré les mise a jour et toute les fonctionnalité qu'ils ont

Romain
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Meilleur logiciel de publication

Publié le 24/10/2023

Avantages

Logiciel AWEBER a une fonctionalité parfaite , facile a prendre et a utilisé même si tu n'as jamais utiliser. Il m'a permit a reusie les publicités des projects de mon entrise par mail.

Inconvénients

Depuis mon utilisation je n'ai pas encore rencontrer des difficulter. Mais prix est un peu cher pour les petite entreprise.

Estelle
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Impeccable support client

Publié le 25/10/2023

Avantages

Aweber est un bon produit de de marketing par e-mail avec une bonne gestion de la liste de diffusion. Aweber renforce les relations clients.

Inconvénients

J’aime bien Aweber avec ces multiples fonctionnalités mais mon inquiétude est que l’option gratuite n’autorise pas plusieurs listes.

Maurice René
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Meilleures logiciel De marketing

Publié le 28/10/2023

Avantages

Ce logiciel est facile à prendre et à utiliser, il nous permet une bonne circulation de nos marchandises en ligne.

Inconvénients

Je ne rencontre pas de problème au cours de l'utilisation de ce logiciel , il permet un bon développement des petites entreprises .

Stephen
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Aweber is the prefect email service for beginning and advanced marketers

Publié le 09/08/2022

I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is...

I have several clients using Aweber, and they love it. Aweber does have a learning curve, but it is well worth taking the time to learn how to use it.

Avantages

Aweber is designed for marketers. It has a great automation system with many advanced features, like "if/else" and segmentation, that are well worth investing the time to learn. It is a great service for online marketers looking to make the next step. The telephone support is very helpful.

Inconvénients

Aweber usually costs more than other services, but it is usually worth spending the extra money because it provides benefits like 24/7 telephone and chat support.

Suzanne
Note globale
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Old faithful

Publié le 07/10/2020

It's been both a positive and negative experience. I'm still not sure I will stay with them...

It's been both a positive and negative experience. I'm still not sure I will stay with them longterm.

Avantages

Aweber has stood the test of time. It is easy to get set up and get going. I like that it is stable, and it is always encouraging to me when I see that very successful people whose emails I let into my inbox are using Aweber.

Their customer service was very helpful to me when I was getting my account set up and had questions on a few things.

Inconvénients

I do not care for their boring confirmation messages, and the fact that if I want something that is different, I have to get approval from them before I can use it.

I also saw a huge flaw when I participated in a promotional event with several others who also use Aweber. Apparently, when somone signs up for several email lists that are all hosted on Aweber, in a short space of time, Aweber sees that behavior as "spammy" and automatically unsubscribes that person from all the lists he/she subscribed to.

Their argument is that it protects Aweber customers and it protects their system overall. The problem is that it is unsubscribing people who actually want to receive these emails and if you are delivering a product by email, or even giiving information by email on how the new subscriber can receive that product, then the subscriber will never get that email.

When I contacted Aweber about this twice, the support staff was very blasé about this. One support staff member was good enough to remove the block and resubscribe the persons who had been removed so they subscriber could get the emails. Another refused to do so, and said that the subscriber would have to contact them to remove the block. How many people are actually going to take this extra step to receive emails???

Amanda
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

I Used to Love Aweber, It is great for a beginner

Publié le 21/07/2020

I was very happy with it in the beginning, it just didn't meet my needs as my business grew.

I was very happy with it in the beginning, it just didn't meet my needs as my business grew.

Avantages

I liked that it was a low annual fee for my needs. I liked that they were pretty good at following trends, like customizing user experience for my email members.

Inconvénients

Honestly, I really did enjoy using this service, my business needs just grew and it didn't grow along with it fast enough for me. It was pretty hard to get everything I needed to communicate across my multiple platforms, so I eventually moved to an all-in-one platform to make my business life much easier. But they were great for a beginnner.

Réponse de AWeber

Thanks for your feedback, Amanda. We really appreciate it. Just for your awareness, a lot has changed with our platform since you left. We've been releasing tons of new features. If you're ever interested in taking another look at AWeber, we'd love to have you back. If you have any questions, please let us know.

Jacob
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

AWeber is the secret that we experts use.

Publié le 27/09/2023

This software has doubled my results since I started using it.It is the greatest hack for pioneers...

This software has doubled my results since I started using it.It is the greatest hack for pioneers who wants to grow their own companies fast.

Avantages

It has excellent dashboard and tools which are used to provide technical help to us as the users.Its low predictability structure and the high delivery rates have brought a great impact in my company.

Inconvénients

AWebers' customer service is always active and ready to help us.i am a happy user.

Barry
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Came back to Aweber

Publié le 09/09/2022

I was an Aweber customer for several years and left to try other competitors. Even though some...

I was an Aweber customer for several years and left to try other competitors. Even though some competitors were a little less monthly cost, they probably cost me more in the long run because of the time wasted in frustration. Aweber works seamlessly with my OptimizePress Smart theme. I enjoy the peace of mind again.

Avantages

I love the ease of integration with other platforms. I used Aweber for several years and left to try other low-priced autoresponder services. I learned my lesson. I came back to Aweber recently. They are the best.

Inconvénients

I have no negatives to list. It's the easiest, most intuitive service I have used.

Alternatives envisagées 

Constant Contact

Pourquoi passer à AWeber

I felt Aweber was easier to use and very affordable.
Djordje
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Top email marketing tool

Publié le 29/03/2020

From the start, everything was clear for me, and I got into the software almost immediately. Every...

From the start, everything was clear for me, and I got into the software almost immediately. Every further step I have made was smooth, and what I expected. It saves a lot of time and makes sure that your emails will be delivered. Also, you get great analytics, which helps you plan for your next steps.

Avantages

This software has everything that I could imagine I will need for my email campaigns. Also, there handling of potential spam mail is excellent. When you do the campaign using this software, likely, you would not have problems with your emails being characterized as spam.

Inconvénients

To be affordable, you need to have a large number of subscribers and mail campaigns. It is not for small users or companies that have sporadic email campaigns.

Carma
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Long Time User -- Haven't Switched Yet

Publié le 22/07/2019

I've been a member of Aweber for a very long time. They have been good to me and are quite...

I've been a member of Aweber for a very long time. They have been good to me and are quite affordable for all the features I receive.

Avantages

Aweber is relatively easy to use and has most of the functions I need.

Inconvénients

There are still some features that aren't available that make my life less easy than I'd like. However, I haven't found anything better so far.

Craige Hardel
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Fastastic product

Publié le 15/10/2020

it's been really good to use actually and integrates with my website page builder which is awesome

it's been really good to use actually and integrates with my website page builder which is awesome

Avantages

Aweber really works well, integrate with almost anything and has awesome support

Inconvénients

automation features are lacking. Something more complex can be cumbersome to setup

Kira
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Functional but could be improved

Publié le 03/07/2022

Aweber helped us with marketing and contact management while we used it. It is a good email...

Aweber helped us with marketing and contact management while we used it. It is a good email marketing tool.
We did benefit from the features it has like customizable fields. Ultimately we switched because we found a product with a similar price that had more features and better quality.

Avantages

Aweber is a well known product and most people know how to use it, it was easy for our teak to use.
I loved all the customization and specific options or controls.
You can set who will receive emails and when they are sent with more precision than other products.

Inconvénients

Aside from the pros mentioned above, Aweber is just lacking in features and quality. The price is similar to other products but you're actually getting less. I don't feel very secure with Aweber.

Bill Laurel
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Awesome!

Publié le 26/03/2023

Avantages

It allows me to quickly create engaging emails with their drag-and-drop email builder. I also appreciate that I can track the success of my emails with their comprehensive reporting suite. Additionally, I love the variety of automated features like segmentation, list segmentation, and automation rules. All of these features make AWeber a great choice for businesses looking to maximize the impact of their email marketing campaigns.

Inconvénients

AWeber has some features that I found difficult to use. For example, I found the automation rules difficult to configure, and the interface was a bit overwhelming. Additionally, the customer service was not always helpful or responsive to my inquiries. I also found that some of the reporting was not very detailed and I was not able to access some of the data I needed.

Dominic
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Aweber Review

Publié le 02/06/2022

I love that we can have automation when someone opts in to an offer we can have a series of emails...

I love that we can have automation when someone opts in to an offer we can have a series of emails to send out to them on a consistent basis. Also is great to send out a blast periodically to all clients/patients at once to keep them informed of announcements or offers.

Avantages

It's relatively easy to use and also integrates with most other platforms that I use. It's well known and has been around for many years. It's one of the simplest email marketing software that I have used so far. I like the fact that they are continuously improving the product.
I like the drag and drop builder. Easy breezy!

Inconvénients

There is nothing that I don't like. It is a great product.

Alternatives envisagées 

ActiveCampaign et Mailchimp

Pourquoi choisir AWeber 

I felt like Aweber offered more options and integrated with more platforms. Also, at the time, they didn't have double opt in feature.

Logiciel antérieur 

Mailchimp

Pourquoi passer à AWeber

Reasonably priced and most popular.
Kiva
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent software at a great price

Publié le 30/03/2021

Avantages

I've tested many marketing software applications like this and Aweber stands out among them for a few reasons. They have top-notch customer service that is really helpful and they really care. And it shows because they actually offer phone support, something so few marketing software companies actually do. Aweber has a ton of features and their pricing is excellent for what you get. It is also super easy to use and to set up and overall it is designed in a really intuitive way.

Inconvénients

It could have better reporting features and a nicer interface, but neither of those are big issues.

Réponse de AWeber

Thank you so much for the review, Kiva! If there's anything we can do to help, please let us know.

Richard
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Makes life easier

Publié le 22/11/2019

First class, the support is great and on hand 24hrs a day. Its easy to see the best performing...

First class, the support is great and on hand 24hrs a day. Its easy to see the best performing emails.

Avantages

the sign up forms are fast and easy to design and put on any website. it links in with facebook and twitter and social media. plus PayPal or stripe, so when a customer make a purchase they get added to the right mailing list and receive the automated email

Inconvénients

im unable to automate moving subscribers from one list to another when they finish a automation series

Alternatives envisagées 

Keap

Pourquoi choisir AWeber 

More professional

Logiciel antérieur 

SurveyMonkey

Pourquoi passer à AWeber

It was focused on email marketing

Réponse de AWeber

Hi Richard,

Thanks for your review! I noticed that you mentioned wanting to automatically move subscribers from one list to another when they complete an automation series. This is possible within AWeber, except you wouldn't need to move them from one list to another. Instead, you would keep them on the same list, and start them on a new automated series. Our support team can help you with this. Please contact us at https://www.aweber.com/contact-us.htm.

Brandon O.

Suzanne
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

AWeber can help you improve your email marketing

Publié le 13/05/2020

Overall, it's been satisfactory. It's possible I could have benefited more by using their tutorials...

Overall, it's been satisfactory. It's possible I could have benefited more by using their tutorials and calling support. It has collected subscribers easily for me and it's been effortless in maintaining them over the years. I haven't used any other programs and have considered switching recently, but I'm not sure if I would be able to transfer my subscriber information easily.

Avantages

I started using AWeber to college subscribers to my college prep mailing list. They offered an affordable way to college email subscribers and sell my college product. Once subscribers are collected you can create email marketing campaigns using newsletters. It also allows you to manage your subscribers and determine which emails are effective.

Inconvénients

From the beginning, it was a bit difficult to navigate the program. I have had problems with their templates and understanding how to use them. I also was not happy with the increase in cost from $19 to $29 when my subscribers reached a certain threshold. I have also had trouble with understanding how to schedule emails and use the data to my benefit.

Munema
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Email marketing made simple

Publié le 15/06/2023

Avantages

The platform overall ease of use is what I consider Aweber's. Setting up campaigns and creating visually-appealing emails has been a breeze, thanks to its intuitive interface and drag-and-drop functionality. Plus, the templates library makes the whole email or email campaign process so much faster – and I love that!

Inconvénients

On the one hand, simplicity and ease of use are key. On the other hand, however, Aweber's simplicity also represents a limit if you'd like to do more advanced stuff. This means that, at some point, you may "outgrow" the platform because you may need a more robust set of features.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

You can do better

Publié le 20/05/2022

Good for beginners, but honestly, if you are going to learn email marketing, you might as well...

Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else.

Avantages

Best in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone)

Inconvénients

Aweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there.
They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent.
Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey).

Justin
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Simple and effective email marketing tool

Publié le 12/03/2021

Very good. We have kept this service for a number of years because of their support and functionalit...

Very good. We have kept this service for a number of years because of their support and functionality. Every software has its issues but if their support team are quick and effective it makes it a great software.

Avantages

I like how you can easily put together a broadcast email here.

Their support team are fantastic.

Inconvénients

I think that it can be a little easier to turn off double opt-in for subscribers.

Alternatives envisagées 

Brevo

Pourquoi passer à AWeber

The reviews.
Ismaël Huberson
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Aweber

Publié le 21/12/2022

Avantages

Aweber is without a doubt one of the best email marketing tools.It is complete and easy to use.Ideal for creating email campaigns and landing pages.

Inconvénients

Aweber suits me to run my online business efficiently.

Simon
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Good beginner option for email marketing

Publié le 10/05/2021

Generally AWeber is a good solid piece of software and was ideal for the first stages of email...

Generally AWeber is a good solid piece of software and was ideal for the first stages of email marketing. I had no problems with it at all .Once you start getting more than 500 subscribers you have to make a decision on the features you need and pricing bands for other companies. AWeber is still very competitive at under $20/month, but other competitors have superior features.

Avantages

Price (free for first 500 subscribers), subscriber tagging, Wordpress plugin, landing pages and forms, Google Analytics

Inconvénients

At the time, the pricing for more than 500 subscribers didn't work for me so I switched products to ConvertKit

Alternatives envisagées 

Mailchimp

Pourquoi passer à AWeber

Pricing and features