
eM Client
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140 avis
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Bon logiciel de mail
Publié le 15/12/2022
Hormis la partie calendrier qui ne m'a pas convaincue, pour la gestion des mails ce logiciel est top !
Avantages
La gestion des mails est simple et l'interface est agréable et très compréhensible
Inconvénients
Pas mal de soucis de synchronisation du calendrier, avec décalage dans le temps des synchro
Réponse de eM Client
Hi Grégory, thank you for your review! We're sorry to hear you encounter calendar issues, please make sure to reach out to our support with the errors or logs if possible so we can help you resolve them or provide any fixes if needed.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best email management program
Publié le 10/05/2022
Avantages
Working with eM Client is easy, setting it up to my own preferences is good. If you have the pro version, you can have an unlimited number of email accoungts managed through eM Client. Synchronization with web mail works flawlessly. Having worked with Microsoft Outlook and long ago with outlook express, eM Client is currently the only email management program that exceeds all expectations. Unlike web mail programs like Chrome with eM Client it is possibke to save emails to your hard drive (I prefer saving each and every email to my device).
Inconvénients
At times it is not easy to find out how to adjust or change features, layout, and more. It's often a trial and error exercise. But once you manage to find out how it works, it's fine.
- Secteur d'activité : Traduction et localisation
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The A Team of E-mail Client
Publié le 31/08/2019
I used to spend too much time logging into different e-mail providers just to check e-mail messages and communicate with colleagues and clients. Now I only need to open my eM Client software and see all e-mail accounts in one integrated dashboard. There is no more hassle and productivity has increased manyfold during my use of this software.
Avantages
I like its superb functionality and flexibility. You can add accounts for the majority of e-mail providers, create contacts and tasks, subscribe to internet calendars, use Google Hangouts directly from within the software without having to logging into your Gmail account, assign labels to e-mail threads with different colors. The greatest advantage is that you can purchase a lifetime license at a bargain and receive all future updates for free.
Inconvénients
It lacks official themes and seldom releases feature updates.
Alternatives envisagées
Zoho MailPourquoi choisir eM Client
I made the switch because I was looking for a more flexible and secure software at a great price.Pourquoi passer à eM Client
I chose eM Client over this alternative product because I liked the pricing scheme and all features and benefits that it might offer to users.- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Not recommended
Publié le 20/05/2019
Again, I like the concept and the thought behind the product but would consider it too unstable for business use. The good thing is that the repair process works, the bad is that you have to do it so often.
For a product that has so many nice features for efficiency, to have the conversation thread backwards so that for each email you have to page down to find the last response is hard to understand why they did that. They seem to be confused between a texting program that shows the most recent at the bottom (but also opens at the bottom so the most recent is where it opens) and an email client where the most recent is normally at the top so you see the response immediately.
These items make this program an also run that I will be keeping an eye on because I really like the design and if they get them resolved then it will be one of my favorites. But still cannot be recommended at this time.
Avantages
The concept and design of the program is excellent.
At least in theory it is well thought out and has several useful features. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. This is a huge feature for me.
The ability to quickly generate a task from an email or create a calendar event is also really nice.
Unlike some other reviewers, I found the tech support to be reasonable. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.
Inconvénients
Although I like the design of the software, I could never recommend it for use in a business. I view it more as a curiosity for personal use. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. Each time I contacted tech support and the fix was the same... either rebuild the software account or delete it and create it again. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. This is a big issue.
Another problem is the very strange an unusual way they display an email conversation. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. Uh, no. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I want to see the response when I open the email. If I need to see the prior email they are responding to then I will scroll down and see that one.
- Secteur d'activité : Développement et commerce international
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My preferred email client for desktop
Publié le 04/08/2019
I'm very happy with emclient. It's the only desktop platform I found that made me change from browser mail platform to desktop platform again.
Avantages
It's the best email client I could find. It's clean, simple, easy to use, full of features included. Feels clean and smooth to use. I can use many email accounts in the same platform as if they were just one.
Inconvénients
Nothing at all. I like all aspects of the browser, I can't tell of something I don't like by now. Maybe an option to send recurrent emails would be great, and even greater: an option to automate follow up emails until a reply is received.
Alternatives envisagées
MailBirdPourquoi passer à eM Client
Is most clean, smooth, fastest client in my opinion. Just needed functions are included, not garbage.- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
eM Client user experience
Publié le 23/06/2022
Very good tool to use as email client, faster than most others and easy to use
Avantages
Easy to use, fast and reliable email client.
Inconvénients
Automatic dismiss of passed calendar events
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Terrible Latency/Lagging and Unusable & Unpredictable Signatures
Publié le 10/11/2020
I used this product for several years, and I have finally given up. It's just awful.
Avantages
It's easy to setup. Other than that, there's nothing I like about it.
Inconvénients
Locks up my computer ALL THE TIME when processing new e-mail in any of my half dozen or so accounts. I can't have an application that makes my computer unusable while it "thinks." It's just unbearable, and I have switched to MailBird, which is much faster and doesn't lag or freeze up my system.
I never could get the signatures and templating to work correctly. My signatures look awful, and I have a fairly robust graphic design skill set. I would set my signature to use a Calibri 12, and it would look like 18 while the template setting for composing e-mails was set to the same font and size, and the text looked tiny.
Réponse de eM Client Traduire en Français
Hello,
We're very sorry to see that you experienced such problems in the application. If you ever decide to give us a second chance, feel free to contact our support at support@emclient.com and we'll do everything we can to help you.
Thank you
eM Client Team
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Best alternative to Microsoft Outlook (for smaller organizations/Individuals) evaluated.
Publié le 02/11/2022
Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook email clients. Compared our experiences and agreement was reached to recommend emClient when appropriate to the client entity.
Avantages
In role of a performance/financial improvement interim executive/advisor, I regularly evaluate critical products and services for my clients enterprises. For small to mid-market firms (and NFPs) the cost of Microsoft products can be very significant ongoing budgetary hit. Good alternatives office suites lack robust PIM capabilities and that is always a real consideration. The emClient PIM offers all of the capabilities needed for professional usage.
Inconvénients
The emClient product's export capability is effectively non-existent. If a later decision is made to return-to/go-to Outlook... a major effort will be required.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Integration Winner
Publié le 23/06/2022
One of the best email clients I've used, better than outlook (otherwise I would be using that).
Avantages
The main feature I was looking for when I found eM Client was the ability in integrate multiple email accounts from different providers into one email client. I reviewed many at the time (including Outlook)and found eM Client to be the best.
Inconvénients
While you have added a theme builder it's not the easiest to use.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Good Software
Publié le 20/04/2022
I have 10 licenses. One morning one of the computers stopped downloading the emails. Customer service was terrible at identifying the problem and kept saying use IMAP instead of POP3. I asked him many times to connect me to a supervisor but he chose not to. Therefor it lead me to write this review.
Avantages
It is beautiful when it works. Easy to use
Inconvénients
Terrible customer service.. Generic messaged. Cant troubleshoot. Their knowledge is as good as "Reset".
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
eM Client has been a useful and easy to use program to keep all of my emails in order.
Publié le 23/07/2018
The benefit is that I can keep all my jobs separate and manage them all at the same time. We work on 10-20 jobs at a time and this software has helped me keep organized and records of everything for those jobs.
Avantages
eM Client is very straightforward and easy to use. It is what I like most about this program. I had never used it before this, but within an hour I felt like I had been using it for years. While it does lack the bells and whistles of other email software, it is for that reason that the ease of use is so good.
Inconvénients
I don't really have many cons for this software, but it does lack in overall appearance. The other email software's that I use are easy on the eyes and look aesthetically pleasing. This is not really a con, but more of a personal preference for myself.
- Secteur d'activité : Animation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
The best outlook alternative
Publié le 14/11/2022
Avantages
I literary try dozen email clients, and em client is my favorit. It's have everything I need.Have modern and clean interface? yes | support ms exchange? yes | sync with google calender? yes | have a reminder tool? yes | one time payment? yes.Overall em client have a lot of features but yet still easy to use. I strongly you give em client a try, the have free version (with very limited features).
Inconvénients
For their pro version, I have nothing to complain, but their free version basically unusable because only 2 email accounts allowed. Instead of offer free version with such limitation, I think they better offer a full free trial.
Réponse de eM Client Traduire en Français
Hello beta, thank you for your review!
When you first install eM Client, it will run in a 30-day trial mode automatically, and during that time anyone can test all features for free :)
The 2-account limit is used only once a Free license is registered and activated - before any license is used, the trial will have all the features for any testing.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great option for a next-level email client
Publié le 05/09/2019
I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above.
Avantages
The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed.
Inconvénients
The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost.
Réponse de eM Client Traduire en Français
Hi Derek,
Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great alternative to Outlook
Publié le 23/06/2022
Avantages
eM Client is very easy to use, and it allows me to be able to view all of my old emails, without the need to search through archives. It syncs flawlessly with my Google mail and Google calendar.
Inconvénients
I have previously submitted features that I wanted to see, and they were ultimately added to the program
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Good software, strange licensing
Publié le 23/09/2020
Poor. Software is decent, but slow support and difficult point of purchase licensing make it not worth the hassle. We have 50 potential users but won't be working with eMClient.
Avantages
It is an email client, pretty straightforward. Good clean interface, good connectivity between o365 and Google apps accounts.
Inconvénients
I demo'd the software personally to see how it worked for organizational consideration. So I bought a license for my computer. After a while I wanted to put it on my laptop too to stay consistent (majority of time is at desktop, some meetings and travel with laptop). However, I discovered the software is machine licensed, not user licensed, so need to buy separate licenses. No ideal but not a big deal, I went through their website and there was mention of volume discounts.
I reached out to support, which is very weak. Some language barriers which is okay, I can work with that. However, an attempt to purchase extra licenses took close to two weeks for a reply (weeks, not days).
The response was even more baffling. If you buy two licenses 'at the same time' there is a deep discount. But if you buy one, then another the next day (for the same user, or even group of users) there is no discount. We have no problem paying full price for user licensing (desktop and laptop), or no problem with a volume system for users adding multiple machines. Why would you offer deep discounts, and then take that away when an organization wants to buy your software? Either have discounts or don't, but that's a strange carrot to wave and then pull back. Then there is the issue of waiting weeks for confusing answers that need clarification.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy-to-use alternative to Thunderbird with a much better user interface
Publié le 10/09/2019
Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously) and Thunderbird. I haven't had to recover an automatic backup but it's assuring to know I'll always have a backup ready when my computer inevitably dies.
Avantages
The simple and clean UI helps me focus on priority emails while staying organized and efficient. The Conversations feature really helps to keep interactions simple and straightforward. The amount of options available is very refreshing, especially for someone as detail-oriented as I am.
Inconvénients
When emails are displayed by conversation, any email with the same subject gets lumped in making it appear as if those emails are part of the same interaction. This can get complicated fast when a colleague includes you in multiple emails to different people with the same subject line. However, once you get used to it, it's easy to ignore.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Tried to get support and was ignored
Publié le 25/04/2018
Avantages
The software itself is good until you have a problem with it and need support. It's functional and easy to set up.
Inconvénients
The customer support is non existent. They are in another time zone which totally clashes with American time zones, so they expect you to be on your computer at 5 in the morning to get help. When I complained about it, they ignored me completely and now my tickets will go unanswered.
Réponse de eM Client Traduire en Français
Hello Rebeca, so far our support is located in Europe only, but we are trying hard to help every our customer from opposite time zones, even during our night hours, and even if they need remote assistance. Another remote assistance session with you is planned for today, 9 AM your time, so I believe this time everything will be all right.
Thank you, Peter.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Powerful and lightweight
Publié le 30/08/2019
Great program that gets the job done. Well worth the price. The best outlook alternative that I tried (and i’ve tried them all)
Avantages
Has a lot of functionality that Outlook had but is much more light weight. It does the stuff you need it to without all of the over complication of other mail clients. Especially like how it allows multiple google calendars to sync seamlessly into one overall calendar. Much better that outlooks tabbed/overlay calendar design.
Inconvénients
Tasks/todo lists could be a little more robust. Adding email senders to handling rules could be better as well.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Review
Publié le 05/09/2019
Avantages
easy to use, very similar to Outlook, the folder system
Inconvénients
it seems to go "offline" alot and I have to shut down and restart the application. Also, has trouble sending emails with large attachments.
Réponse de eM Client Traduire en Français
Hi Jonathan,
Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at support@emclient.com we can help you to resolve the problem.
Or you can contact me directly.
Thank you,
George
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastic Product
Publié le 31/10/2019
eM Client has been a great help to our school. it is very economical and easy to use.
Avantages
eM Client works great. The updates continue to make it better. It has an integrated email client and calendar that help keep me organized. It works great with gmail.
Inconvénients
Emails off the server still show up as unread even if they have been read and deleted from another application.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
eM Client
Publié le 19/11/2019
It's a decent email software but needs work. I'd shop around if I had to choose another one.
Avantages
The software is somewhat customizable which is nice.
Inconvénients
The software takes a while to load sometimes. It crashes often. Support and support forums need work.
Réponse de eM Client Traduire en Français
Thank you for your review. We're very sorry to see that you struggle with eM Client. Could you contact me directly at wilson@emclient.com and send me your latest crash reports? We'll look into it and will surely find a solution for you.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very good and inexpensive alternative for Outlook users
Publié le 17/09/2019
I use eM Client as an alternative to Outlook due to Outlook's lack of a unified Inbox for IMAP accounts. It handles all internal and external email correspondence well.
Avantages
Unified inbox for IMAP accounts, which is not available in Outlook for Windows. Search function is excellent. Snippets are nice. Most of the basics will be familiar to Outlook users.
Inconvénients
I could wish for more customizability of the UI and sounds. There are a few areas in composing messages that could be easier to use, like inserting/removing links.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Mail box
Publié le 31/08/2019
Overall experience so far is good as i am using it on daily basis.
Avantages
1.It is easy to use interface.
2.It also offers calendar and contacts.
3.It also supports very easy way how to send encrypted mails using PGP,
4.It is very easy to import your data.
Inconvénients
1.sometimes you are unable to get who is sending the mail , as it looks as a chain and you need to find out who is the actual sender.
2.we can add colums and rows easily.
3.It is unstable for business use.
4.it is for personal use only.
5.It takes so much of time to create a box or rectangle so that’s annoying.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Reliable email client
Publié le 07/10/2019
We use our POP email accounts with eM Client and while some other clients have stopped syncing and required logging in again from time to time, eM Client has been very stable and reliable. The dark and light modes along with the customization features make this a client almost every user can modify to their liking
Avantages
- customizable user interface
- Task tracker is very helpful to follow up on emails
- Easy to switch between email accounts
- Easy to setup
Inconvénients
- Auto-sync may not work sometimes
- The user interface can look cluttered at times due to the lack of separation between the sidebar and the email content
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
client support is not good for a paying product.
Publié le 26/12/2020
This is no good client support.
I bought 2 licenses, and have to wait weeks and weeks before they even answer.
Avantages
Good layout, works fine to read and send mails
Inconvénients
I can only see my mails from 2 months back.
Submitted a ticket in October, got an answer 6 weeks later.
Tried out their suggestion ( I had to buy a new license to be able to follow their suggestion ), and it still didn't work.
After notifying them that the issue persists, still waiting for 3 weeks with no reply.
Réponse de eM Client Traduire en Français
Hello,
We're very sorry to see that our support failed to provide a solution in a reasonable time frame. Contact me directly at wilson@emclient.com and I'll try to clear this matter ASAP.
Thank you and sorry for the inconvenience.
George Wilson