Emburse Chrome River INVOICE

4,6 (14)
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Une solution de comptes fournisseurs pour les cabinets comptables
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Note globale

4,6 /5
(14)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,6/5
Support client
3,9/5
93%
des utilisateurs recommandent cette application
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14 options de logiciels métiers disponibles

Utilisateur vérifié
Note globale
  • Secteur d'activité: Enseignement supérieur
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Chrome River Invoice

Publié le 26/05/2021

Avantages

Easy to use and streamlines the processes associated with AP.

Inconvénients

Your ducks must be in a row to ease the implementation.

Theresa C.
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product

Publié le 26/05/2021

Avantages

This product saved us during Covid. There was no disruption of approving and paying invoices as it was all done through Chrome River and no paper or signatures were required. We also have seen a tremendous reduction in paper and work. We've gone from 11 filing drawers to 2 and 75% reduction in AP data entry tasks.

Inconvénients

Nothing. It has worked very well for us.

Alternatives envisagées 

SAP Concur

Pourquoi passer à Emburse Chrome River INVOICE

CR integrated nicely with our existing legal software Elite 3E.
Amy A.
Note globale
  • Secteur d'activité: Cabinet d'avocats
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Chrome River - a must have app to improve your expense and invoice submissions

Publié le 09/03/2021

Overall, Chrome River has been a success in our firm. It greatly improved our system for receiving invoice and expense reports. Those submitting can keep track and accounting department have a window of what's coming. There are many reports that I encourage you to explore.

Avantages

Prior to Chrome River, we were still printing expense reports and invoices. Paper was sent via inter-office courier and we had all the issues you would expect - lost submissions, late submissions, missing approvals, etc. Moving to Chrome River has substantially improved this process.

Inconvénients

Training in Chrome River is a lot - the tax section can be a lot for end users. After a few times, it does get a lot easier. I would recommend a lot of support during the first year. You don't want your end users to get frustrated.
My only big criticism is the scrolling on the expense report pages. I think button placement and customizations could improve.

Karen K.
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Paperless and convenient

Publié le 14/06/2021

Avantages

I love that our invoices route for approvals seamlessly and electronically. This has especially been helpful with working from home. We have somewhat complex routing rules and Chrome River has easily accommodated all of them. We have been able to ask for customizations to add necessary fields to the input screen as well. Additionally, since it's so easy to use, our accounts payable staff no longer enters invoices (they technical review and approve them as a last step instead). So staff from all over the firm can easily enter their invoices themselves.

Inconvénients

Customer services has gone down in recent years. The way Chrome River is addressing that is a subscription-based add-on service. I don't like that we have to pay extra money to get the service we were used to getting for free a few years ago; however, there are extra features to the service. We are trying it out this year.

Jesse R.
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Robust Expense and Invoice Management

Publié le 22/02/2017

Chrome River offers a slick modern user interface with a robust rules engine that can allow from simple to very intricate and complicated routing and approvals. The application is constantly being updated and they take customer feedback as part of building out the applications roadmap. The integration with other systems is pretty seamless as well being able to connect to your accounting system through a series of feeds (which you can automate) and they even have the ability to connect to credit cards for pulling in expenses directly. The application comes with a ton of useful standard reporting options but they do have room for improvement with their ad hoc reporting platform.

Avantages

Integration with accounting systems, audit trail tracking, snap and send receipts for expenses.

Inconvénients

Ad hoc reporting is in need of some improvement.

Lorrie B.
Note globale
  • Secteur d'activité: Enseignement supérieur
  • Taille de l'entreprise: 5 001-10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gain Efficiencies with Chrome River INVOICE

Publié le 28/05/2021

Chrome River INOVICE electronic routings help us with the paper chase that was happening as items passed from office to office. NOTE: We use Chrome River INOVICE for our Non-PO payments.

Avantages

Electronic approvals and processing help eliminate the need for paper being "pushed" from one office to another.

Inconvénients

User's cannot see Invoices created by others. User's cannot delete Invoices that have been returned.

Michael H.
Note globale
  • Secteur d'activité: Cabinet d'avocats
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Efficient and Thorough Product

Publié le 27/05/2021

We use this product daily. Every invoice that our firm pays now runs directly through INVOICE. Their OCR technology is fantastic, with likely a 95% accuracy rate. The amount of time that this product has saved our accounting and AP team is immense.

Avantages

This product allowed us to go completely paperless. This ended up being a lifesaver when the pandemic hit. Everything runs efficiently and integrates well into our Accounting Software.

Inconvénients

Implementation took a bit longer than expected, but it still went smoothly.

Scott H.
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great invoice management program

Publié le 26/05/2021

This has enabled us to streamline our invoice processing and saved both resource time in routing paper invoices around our organization but also more consistency when coding and approving invoices.

Avantages

I like the ease of use when processing invoices using both the image capture method or by using prior invoices as templates.

Inconvénients

The interface can be a bit of a challenge when you first start to use the application but you quickly become accustomed to the layout and functionality.

Teresa M.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Amazing Change

Publié le 05/09/2019

We are solving issues like double payments, over payments.
We are also issuing reimbursements to staff quicker.

Avantages

What I most like about this software is the easiness to use. It is not difficult at all, very user friendly.

Inconvénients

There is nothing that I do not like about this software, it is very self explanatory when using both invoice and expenses.

Beth F.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

The product itself is great and helps tremendously with invoice and expense reimbursement...

Publié le 15/05/2017

Avantages

The paperless environment Chrome provides is fabulous! The electronic movement of invoices and expense reimbursements through the approval process has greatly increased the efficiency of our workflow.

Inconvénients

The help desk support. Customizations sometimes take way too long to implement. In addition, approval routing rule changes made sometimes screw up prior changes without our knowledge until it is found through the user experience.

Judi F.
Note globale
  • Secteur d'activité: Services juridiques
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Processing Invoices & Expenses Made Easy

Publié le 11/01/2017

Before going live with ChromeRiver we used a home grown workflow that was at best buggy and at worst difficult to maintain. Since moving to ChromeRiver the process of submitting and reviewing both invoices and expenses is easy and seamless.

Avantages

Web based, SaaS, reliable, intuitive interface.

Inconvénients

I would prefer that the iOS integration with OneLogin for Single Sign On be more straightforward.

Shawn E.
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Invoice and Expense Automation at it's Finest

Publié le 02/03/2017

The time and resources involved in the implementation and training on Chrome River Invoice and Expense was well worth it. The representative was extremely aggressive in implementing two major changes in such a small window. Our project manager was fully aware of this and was still able to cater to our needs. Since Chrome River has gone live, we have been able to streamline our Invoice and Expense process with a paperless, and automated solution that benefits the Finance organization and our business partners. I would highly recommend Chrome River to any organization looking to fully automate their current processes.

Our project manager was extremely knowledgeable of the Chrome River product and quickly understood the representative need for an automated system. Working with our project manager and the Help Desk, we were able to make certain rules group exceptions that tailor to our company. The process in many ways was seamless. Chrome River has been able to create a system that would meet our needs and work for us as a firm.

Generally, Chrome River was well received. Especially by our overhead departments. The challenge for us was training our branch office employees. It took a few months for users in the field to be comfortable working with the system.

Drew S.
Note globale
  • Secteur d'activité: Cabinet d'avocats
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Facilitation & Communication

Publié le 01/06/2021

Avantages

Makes invoice processing transparent, all involved can see where the invoice is at in the process at any time. It also allows submitters access to payment data instead of having to reach out to Accounting for the information.

Inconvénients

Customization of the product has been a hurdle as we have had to find ways to make our operation fit within the software.

Luke S.
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Great tool for place with lots of invoices/expenses

Publié le 11/01/2017

Chrome River once implemented is extremely easy to use. From admin to an attorney, it can save a lot of time, money, and paper to expedite your invoicing and expense reports.