Avis clients sur LiveCaller
LiveCaller
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9 avis
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
LiveCaller helps you get in touch!
Publié le 03/02/2025
Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many...
Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms.
Avantages
One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates.
Inconvénients
There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection.
- Secteur d'activité : Édition
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I just can't believe this...
Publié le 24/10/2023
My experience has been so good I'm going to offer to promote their service on our website at no...
My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic.
Avantages
The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team.
Inconvénients
To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Customer Support Product with Tons of Potential
Publié le 30/08/2022
Amazing. The customer support from LiveCaller has been wonderful.
Amazing. The customer support from LiveCaller has been wonderful.
Avantages
The chat and call features work well.
The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it.
So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback.
Inconvénients
The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out.
Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A great value for the money!
Publié le 07/02/2024
I think it's a solid platform and it will work for most businesses
I think it's a solid platform and it will work for most businesses
Avantages
The feature set you get for the price is unbeatable
Inconvénients
I wish it had interactions with AI. That would make it almost perfect
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A powerful and easy to implement platform
Publié le 01/01/2023
A well-organized platform, its structure is intuitive, we can follow up without problems and its...
A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good.
Avantages
The implementation solution is very simple and fast. So for us it is something viable.
Inconvénients
The platform is developing new functions, so we are sure that they will surprise us.
Alternatives envisagées
TeamSupport Messaging & Live Chat- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best app ever!
Publié le 28/11/2022
I think they have very good customer support
I think they have very good customer support
Avantages
I love all the features and options of this app.
Inconvénients
I think it covers pretty much everything
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great customer success software!
Publié le 09/09/2022
Avantages
LiveCaller is super simple to use, has all features you need to communicate effectively with your leads and clients, and customer support is great! Highly recommended!
Inconvénients
I think all is good, so far. Perhaps if there was a knowledge base available, both for me as a user of Live Caller, and also built into the software - for me to offer to my clients, that would be great.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Software de llamada de alta calidad
Publié le 04/05/2021
LiveCaller te ayuda para que cualquier miembro del equipo pueda responder las llamadas de los...
LiveCaller te ayuda para que cualquier miembro del equipo pueda responder las llamadas de los clientes en cualquier lugar.
Con LiveCaller ya no tendrás que asignar un número de teléfono y un móvil a los miembros del equipo o esperar que finalicen el turno para entregar el número de teléfono o el móvil al miembro del equipo del siguiente turno.
Avantages
Lo que más me ha gustado de este software es que tiene todo lo necesario para una comunicación simple con tus clientes porque tiene chat web, llamadas web (recibir llamadas sin necesidad de número de teléfono) , co-navegación y también puedes conectar Facebook Messenger, Telegram, Viber, etc para manejar todas las comunicaciones desde un sólo lugar.
Lo recomiendo por la facilidad de uso y fácil integración en cualquier lugar, además las personas sin conocimientos pueden utilizar este software sin problemas y si necesitas ayuda siempre puedes contactar con atenció al cliente y te ayudarán encantados. Necesitaba ayuda y me respondió "Giga" que identificó mi problema en la primera pregunta.
Inconvénients
Me ha gustado mucho LiveCaller porque tiene todo lo que necesitaba, además irán añadiendo más características y funciones en el futuro
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wonderful tool
Publié le 23/03/2021
Avantages
Now it's so easy and convenient to communicate with our clients like never before. Varies channels are available through one dashboard, which is awesome.
Inconvénients
Nothing to complain about, great software and a great tech support team.
